The Shady Grove Adventist mental health unit is a human rights violation. They mistreated my wife…read morewith cold temperatures, terrible food, and forcing Christian prayer on her when she was in a time of crisis The gave me no information and we're cruel and dismissive when I spoke to them Terrible facility, an institutional nightmare

I have been coming to this center for two years now. I have anemia and need to have frequent iron…read moreinfusion therapy. The room where they administer the infusion is also the same room where cancer patients come to get their treatments. It's made me very anxious the first time because of this. You feel so bad so many people suffering by your side. Meanwhile you are just there for a boost of iron. I have been treated by Dr. Haggerty. He is a true angel and really helped me with my diagnosis. The man knows his stuff. I highly recommend him and his peers. The facility and staff is very understanding. Considering the treatment facilities they are providing. It's always super clean. They have water, coffee and snacks readily available. As you wait or that you can have while receiving treatments. They also give you pillows, and warm blankets to rest while receiving the treatments on the chairs. The chairs are very comfortable and versatile. I highly recommend this place for cancer patients looking for a facility to get their treatments done. I've even seen drs who have gotten diagnosed come here and sit next to the commoners to get their chemo/radiotion done. A+ staff, facility and drs!

I've seen this practitioner (Marilyn Gonsalves) several times, and each visit has left me feeling…read moreuncomfortable and undervalued as a patient. At my most recent appointment, she opened with, "Someone made a mistake when they scheduled your appointment," which was unprofessional and completely unnecessary. She also commented, "He will never do that again!" I felt as though he might get fired because of me. So, I told her that we are entitled to make mistakes, it's our human nature, right? Her comment immediately created tension throughout my visit, to me, she didn't seem to consider how her words might affect someone already dealing with health concerns. There has also been a recurring tone in her interactions that makes me feel as though my care isn't worth her time or that I'm not paying "enough" for her service. Patients should not walk away from a visit feeling dismissed or judged while seeking medical care. It is clear to me she needs to learn or relearn basic bedside manners and rethink how she communicates with the people she is supposed to be caring for. Respect, empathy, and professionalism are not optional in healthcare, and I hope she takes this feedback seriously.

I don't recommend this medical services…read more After merged into the CloseKnit, this place becomes horrible. Terrible services. Rude staff/nurses. Absent minded medical staff/ physician who never ask any critical medical questions ,never do correct diagnosis, and never do follow up. They just want to give vaccines and lots of lab work.

4/8/23 As I sit here…read morelistening to Ms. Knight and the Pips sing Midnight Train To Georgia, I am feeling more and more disillusioned about The Monuments Medical Clinic. Today my appointment was set for 9:30am when my appointments are generally set for 10:30am.    Dave let this mix up slide, but I still feel the ambience in the room is not what it use to be when I first started up my treatments here. The song Best Of My Love plays and I find myself with an incredulous smile on my face. Talk about being in the doldrums or at least feeling like it. Can it be a bit of a depression I am in? Can it be I am am seeing other guys that are in the same situation I am in or worse?  Sitting in a lounge waiting to get their genitals shocked in order to increase more blood flow? I am 46 years old and about to be 47 this year.  Maybe this I what is really bugging me. Add the fact I can please my loved one the way we both would like does do me/us any favors.  The feeling of being aroused and getting an election, (sometimes at unwanted times) seems like a dream more than reality. Jennifer Tilly or Gwendoline Christie dressed in a HOMEYEE Women's Stretch Tunic Pencil Sheath Dress U837 with black Journee Collection Late Boot and a black fedora hat couldn't do it for me in person or on the silver screen, I've got issues. Yes, they would fill out this outfit nicely and it would be pleasing to see, but would I get an erection? I would truly hope so. These are the thoughts running through my head as I wait here for my number to be called.   More to be said after my treatment. My number 24 was called and Jeff ended up being my technician for today.  I thought about what these technicians get paid and what their job titles are called.   Jeff and I talked for a bit and I found out he will not be working next weekend.  So I have rescheduled my next appointment for when he is there.   I do not wish to be seen by any other technician now.  He is following proper procedures, but apparently the other technicians are not doing this.   If there is a technician you like, I recommend scheduling all your sessions with them.  Otherwise you will get whatever technician is available at the time.  Once again, the music selection at this location is fantastic.

I signed a contract for a loan, received ONE treatment, and they closed down. Now, they want me to…read morepay the entire loan. RIP OFF!

Drove a friend this morning for outpatient surgery. Arrived at 5:30 am and the office opened…read morepromptly and the patient was checked-in. By 6:00 am, we were brought to the prep area and the nurse helped with preparation and patiently explained everything. The anesthesiologist arrived on time, followed by the doctor. Everyone explained the processes and timing clearly. Patient was taken to surgery room at the time it was scheduled - 7:30 am. I waited in the waiting area and cafeteria (decent coffee and oatmeal) and the doctor snd nurse had taken my number down. Doctor called at the end of the procedure and I was notified when my patient was awake and ready to go home. Everything worked well and smoothly.

I went to the ER today. My doctor described it as a life or death situation and told me to go…read moreimmediately. I had no other option other than to walk. When I got checked in they asked for a pee sample. I explained that I had walked there and was parched and needed water. They said "ok be right back." Never came back. Another person came to give me IV. I asked him for water. Same story, never came back. A woman came to give blood test results, asked why I had not done pee test, said she would be right back with water, never came back. I think they wanted me to keel over and die so they could get more insurance money. The icing on the cake is the result of the one simple procedure they did on me. See pic! Gag warning.

Have always received great service here. Although the wait times can be a little longer than I…read moreprefer we have always been treated well when being seen for x-rays and follow up exams. Clean facility with plenty of on site parking.

Nothing tops off an experience like an unprofessional billing department. Instead of actually…read morehelping answer our questions, they just transferred our debt to a collection agency without human interaction. All I wanted to do was understand why my bill was the way it was! I'll never do business with this company again nor recommend them. The actual procedure went well and the drs were great. But don't expect anything amazing as far as wait times, and customer service and especially billing.

This location is so much better than Gaithersburg in every way. Parking!! So much!! The employees…read morein all departments are helpful. Its a smaller location maybe that's a factor. They have M-F hours. It's convenient for me. Manage your appointments and your medical needs thru the app. The Radiology department have 5 star customer service and deliver the best care. The Lab dept...Awesome!

Scheduled for procedure but had a poor response to prep and couldn't control vomiting shocked to…read moresevere headache...a vicious loop. Had to cancel procedure, and was told to get dressed and drove to urgent care as the Shady Grove facility didn't have IV pain medication. I was shocked beyond belief and will never get care at this location again- not when they can't provide the most basic of care.

Rude front office, this Tatiana person is talking to you like you owe her money. Constant issues…read morewith incorrect claims and bills.

This location is never packed with folks waiting in the lobby and I like that. More than enough…read moreseats for people coming in. As you walk in the building it is in, you then walk to this office and enter. Check in by completing the form at the window that you are here for your appointment. When they are ready for you, your name will be called. I have always had great service on each visit.

Professional, perfunctory, and pain-free. I would have preferred to have gone here for my initial…read moreconsultation with Dr. (Naveen) Gupta, but instead I had to drive from Rockville into Bethesda, where his main office is not in a medical building but in a poorly marked residential rambler on Old Georgetown Road with limited customer parking in front. (I found out later that there are few spaces in the rear, no pun intended.) But Dr. Gupta was calming, caring, and competent, following up a few days later to see how I was faring and to give me the results of my procedure. Thankfully it's not something I'd care to undergo on an annual basis.

They are not professional people. I had to cancel my…read moreappointment for colonoscopy due to moving so I called up to cancel and they told me since it's not 3 days prior to the procedure I have to pay a cancellation fee of $100 I really don't understand what kind of the policy you choose to rip of people they called me up from billing department and told me if I don't pay I can not have this procedure done ?!!!! This is a scam . This is unfair . Secondly when I finally get there to do my procedure they did not take any of my paper work until the fee was paid after that they told me Dr is going to be late at least one hour , now imagine you are fasting for 24 hours hopping you can get this done on time but the very last minute they tell you ooops sorry he is not on time ?!! They do not even bother to call u up and let you know you will be behind but when it gets to money collecting they are super fast . I will not suggest this facility to anyone they are a big rip off very disorganized and not helpful at all I had a very bad experience with them

Do not come here under any circumstances, even if you live down the block…read more The ridiculously long waits at this location are borderline abusive. I'm talking with or without an appointment the simplest x-Ray may be a *minimum* 40-60 minute wait. The waiting room isn't child friendly. There is a small, barely audible tv playing but that's it. There are no toys, no tables, nothing. Your child will probably be climbing walls and rolling around the floor trying to burn off energy and boredom. Simply put: it's an absolute embarrassment for a world class children's hospital to have this kind of location. The main hospital rarely makes you wait more than 10 minutes to be called. PS - not a location specific problem but it's ridiculous that they make you have to produce license and insurance card each and every appointment.

Everyone was so friendly at Children's National Imaging. We took the kids for ultrasounds. Parking…read morewas free and easy. Radiology is the first practice as soon as you walk into the building. I recommend this place to everyone who needs to have their kids get imaging performed.