Izabella Ostolski is the best and she is heaven sent. I don't know what would have happened to me if I have never found her. My first psychiatrist experience was terrible as what he gave me made me suicidal and never called me back. APA was able to see me right away and Izabella was so empathetic that I felt comfortable opening up to her about my issues. She really listens to what you you say and don't say. It took less than four months to get me on the right combo of meds to get me stable. She was always on top of it. She made me feel like I had a partner in this. I am so grateful to her. The office also runs smooth and the staff are friendly and knowledgeable. Its so nice nice to know that you can have confidence in a staff that they will take care of your needs immediately. I never had issues with them an when I call they return it almost in the same day. Izabella also calls back. I am very happy with them and I already recommended them to my friends. read more

His staff outright lied to me over and over and I suspected, but found out when the manager told me she'd been out for an extended period of time and that's why she never returned my multiple calls. This after staff gave me miscellaneous other reasons other then that that something never got done. Because it was dependent on her to get it done. Then Gupta calls me WITH her in his office and told me I made her cry. Really? I mean WTF would you do that? How unprofessional, unethical and absurd was that? I immediately fired him and went to a new psych with whom I'm totally happy. This happened a couple years ago. read more

I have been seeing Dr. Gupta for several months and always find him and the staff incredibly helpful. Dr. Gupta takes the time to ask questions and really listens to what I am saying. Based on my experiences with psychiatrists over the years, Dr. Gupta and the staff here are superb. read more

Isabella is very knowledgeable and always schedules me at times to accommodate my schedule and she is very nice. The staff is very friendly. I have been a patient for appx. 7 years and I have nothing but good things to say about this office. :) I would recommend them to anyone. read more

The doctors are very incompetent, they do not care about patients. Appointments are only to get a prescription, there is no oversight.

Upadate with my last review about receptionist Princess. She has been very helpful and kind to me over the past few months and I appreciate it from the bottom of my heart read more

Advanced Psychiatric Associates - Lobby - Psychiatrists Near Me - Las Vegas, Nevada

My initial visit I saw Dr. Gupta and he was the kindest physician I've ever met. He listened to me thoroughly and didn't write me off or throw drugs at me. My follow up appt I saw Izabella and she is just a wonderful, if not better. Sorry Dr. Gupta! :). I left the office crying, I finally felt like I'd been heard. As someone who's dealt with mental health issues my entire life, I've seen several psychiatrists who didn't care or truly listen. Thank you Dr. Gupta and Izabella! read more

Got a random bill several months after I stopped going here for $100. I'd cleared my balance before I left my last session because I planned to never come back. Terrible experience with the "therapist" as well. Avoid this place like the plague. read more

-came in at 10:15 to fill out paperwork. Saw 2 patients who arrived after me go into see doctor. -11:15, am given to an intern who takes my info for a very long time. -12:15, back in the waiting room, another patient is sent into the doctor before me. -12:30, 2 hours and 15 minutes after I arrive, I finally give up and leave as I have a 1:00 doc appointment across town. Never got to see this doctor. Conclusion: Total waste of my time. read more

Without notification they stopped seeing me This, after a 3 year relationship It certainly doesn't speak well for their concern about their patients well being's A very unfortunate business practice as they left me without different medications read more

I wanted to reach out to people if you are looking for a psychiatrist or therapist this has been the greatest gift to my life as well as my husband Doctor Gupta and Isabella have treated me now for years no matter what is going on in my life or what transition I may be going through. They listen they take their notes and they come up with a solution that works. In all these years, I've never felt rushed, never felt uncared for and always felt better. read more

This is the first bad review I have ever posted. I don't believe in bad reviews but today was truly a sad experience for me. Today was truly an unfortunate experience. I have been going here for about 6 months and gotten really comfortable with my dr and truly began to trust her. I was very unsure originally and she helped put my mind at ease and feel comfortable with my process. Since day one I have been unsatisfied with the way their front desk treats their clients. One gal, who is always there, is particularly rude. She is often the one that answers the phone. She is short and lacks any kind of compassion towards people. I am often told I will get a call back and never do. I leave voice mail after voicemail and never get a call back. It takes about 3 calls minimum to get anything done. My experience today in person with another lady was quite pleasant however I mentioned to my dr that I don't think her staff upfront is generally very pleasant. As a business owner myself I believe the front desk team is just as important as the dr, it's the team upfront that makes some one feel welcome or not. The dr did not take my observation well at all and was instantly defensive that she stands behind her staff. Again, as a business owner I too stand behind my staff but if for any reason they make any guest / client feel unwelcome the issue is addressed. I also do not argue with my clients. I simply hear them out and take action with my staff privately from there. Today I was not heard but instead shut down and told I should see another dr. Like I mentioned, I did like my dr. If this was based just on her my star rating would be higher, if only customer service based I'd give it no stars so since today was a combination of both front desk and doctor I'm giving it a 2. I would not say I don't recommend this place but I wouldn't go in expecting a welcoming and comforting environment. I immediately found another dr today and the service I received on the other end of the phone already exceeds that of this location. Again, truly an unfortunate experience. read more

I went here six years ago and saw Izabella. She was the BEST. She had me the most stable I have been in my life. Unfortunately they no longer take my insurance, but after trying several other psychiatrists I am paying the cash copay and going back with her. She was that good. Highly recommend. read more

Dr. Isabella and Dr. Gupta I have both seen here, and they are amazing and caring doctors. I feel like they hear what I'm dealing with and provide me with the best options available. The front office staff is pretty friendly as well, however, you do have to stay on top of when your appointments are because they do not remind you like they used to, if you forget you have one they will charge you non-cancellation fee. read more

I have worked with Isabella for about 2 years. She has been extremely professional and helpful. I've started working with Gulianna for therapy and she is the utmost professional. I've never had a negative experience with the receptionist but honestly I don't give them much thought. They do not manage my healthcare they don't weigh into my thoughts about my doctor. I highly recommend this office. read more

After seeing Dr O for nearly two years I received a call out of the blue from his staff saying he was no longer contracted with my insurance & I would have to pay $150/hr to continue seeing him. They sent me an email canceling my appointment and now I'm stuck finding another doctor with no notice. Thanks a lot! read more

I made an appointment several months out because they're busy. When I arrived I told them that I was a new patient. Without even glancing up from her computer, a young woman said that my appointment was last week and I had missed it. I told her I didn't think that was right. Then she said it was the previous week but I had cancelled it. I hadn't cancelled my appointment. Eventually she decided that my appointment was that day but they had cancelled it because Dr. Gupta was out of town. She claimed they had left a voicemail a month before but I never delete voicemail and there was no sign of the voicemail or even a missed call. At the very least she could have said sorry for the confusion but instead she just said, "well we can't get you a new appointment until June." She also snapped at another young woman working there in front of everyone in the waiting area. What an awful experience. I've heard good things about Dr Gupta but no doctor is worth dealing with that dreadful woman at the front desk. No wonder Las Vegas has so much untreated mental illness. read more

Though the doctors are somewhat helpful, too will have to deal with insanely unprofessional and unhelpful front desk staff. They literally have said they're "losing money" when asked why the copay was raised. They couldn't care less about the people mentally ill and in need of help and they show no remorse. I would recommend looking elsewhere read more

The providers at this office are truly one of a kind! I have been seeing Izabella for 4 years now and she is always seeking the utmost care and concern for my mental health. She's very positive and helpful in answering all of my questions and concerns. The office staff are an absolute delight and always speak to me professionally and kindly. This is RARE in Las Vegas as it is hard to find truly competent providers and offices that express care for their patients. Thank you Advanced Psychiatric Associates. It feels so good to have my mental health in good hands. read more

Very professional and courteous. I have been with Dr Gupta for years. His office and especially his staff are always willing to help and assist me with all me mental health needs. I have served 30 years in the military and I never had such excellent experience and care from an employees at Advanced Psychiatric compared to any other organization. Thank you for all you care and help! read more

I've been to multiple different places throughout the years and the doctor I met here saved my life. Dr Otolski stabilized my medication, she was always very caring and had an amazing knowledge of everything. There were medications I had been on for years that she told me things about that no one ever had. I moved across the country and still have her card in my wallet in case I ever move back. read more

It's a shame that I've came here for so long but leaving because of the Front Office staff. I don't call often but when I do, the receptionists aren't pleasant at all and rush through the calls. When I left a message for the doctor it took more then a week to get back to me. My doctor told me one thing then I followed up in 3 weeks and I was told a completely different story from the receptionist. I adore Izabella though. You may have stigmatized "crazy people" as people who you don't want to associate with but please treat us like normal human beings and allow us the respect to be spoken appropriately to and not to act like helping me is the last thing you want to do. read more

I don't write a lot of reviews and I don't typically look up or write reviews for Doctors via Yelp. I was looking for the correct spelling of Dr. Giuliana as she is covered by my insurance as a therapist and I'm hoping to begin treatment with her. I've been seeing Dr.Izabella for around the last six years give or take. I had only one previous experience with a psychiatrist which was less than pleasant he had spoken to me for less than 5 min and placed me on beta-blockers. I was eventually referred to Dr.Izabella by my therapist. I trust Dr. Izabella's judgment. She has shown nothing but genuine care and concern for my well-being as well as shared her wealth of knowledge. Dr. Izabella had always been extremely open and I truly feel she hears me whether I think something is working or not working. I've never felt like she's rushed to try a new medication. I've also never felt rushed when speaking with her. Personally, the front office staff is out of their way friendly but I've never had a problem. Whenever I call they always help me find a resolution whether that be rescheduling, scheduling, etc... I've also had issues where the pharmacy is out of my particular dose or my insurance doesn't approve the way something was written whenever I call and leave a message Izabella or her MA always return my call within 24 hrs. All of that is nice but what I hope stands out is what a great provider Dr. Izabella is. I wrote this review because I realized some people do look through these and I truly believe Dr. Izabella played an influential role in saving my life and if someone else can benefit from her care they should know they're safe with her. read more

I have been coming to this office to see Dr Gupta for 6 years. He always takes his time to discuss my treatment and he would let me vent to him about life. I have always felt very comfortable and at ease after talking to him. He also fits me in and they take walk ins which i think is really cool. The office is clean and the staff is nice. I highly recommend Dr. Gupta. read more

I have been seeing Isabella for the last 4 years and she is amazing. What is frustrating is the front office. They struggle with respectful manners when talking with patients. Everytime I call to schedule an appointment or have a question about medications they are short and rude. This has happened on more than one occasion. They seem as if they are unhappy with their jobs. This is disheartening given the fact that these girls are the first people that patients encounter for this practice. Hopefully the doctors remediate this ongoing concern from several patients about their front office staff. read more

It is now 2 years later, we still see Izabella Ostolski exclusively for my husband's care and have now referred several friends to her. She is a GODSEND, and even when we had to switch insurance, and lost coverage, we paid cash to keep continuity of care with Izabella. As long as she is in practice in Las Vegas, we will be her patient. Truly, she's a GIFT. read more

I have gone to Isabella for the past couple of months. She is extremely intelligent, caring, and very attentive. She is my absolute favorite and my treatment with her has been going very well! I always feel comfortable opening up to her and letting her know how I am feeling. She is always quick to help and gets me in and out knowing how crazy and hectic my schedule tends to get. Thank you advanced psychiatrics for not only working with me, but with my insurance as well! I absolutely love this sleek, clean, facility read more

Receptionist is super short with you and rude , cuts you off when you're talking like she's in a rush to get you off the phone. According to her, the psychiatrists at this clinic are booked 2 months out. Didn't even give me the option to choose the doctor I was calling in about, just gave me the next available. If the doctors here are anything like her , I'm not interested. I'll call Oasis. read more

After two run-ins with bad psychiatrists, Dr. Gupta saved my life. He's the most personable doctor I've seen, and you can tell he genuinely cares about you. It's also pretty rare to find an office that allows walk-ins like this one. No waiting months to get in. I was in crisis and being able to do a walk-in saved me from having to go to the hospital. The staff is really kind. They make the experience as painless as possible. I'm glad I came across this place. read more

Dr. Gupta has treated my daughter and I. Both of us struggling terribly and unsuccessful treatment previously. Dr. Gupta was able to get my daughter to a great place relatively quickly. I was struggling really bad and had almost given up hope. It took a while, but Dr. Gupta did not give up when I was ready to. Now both my daughter and I are in a great place and we are so very thankful to Dr. Gupta. His office is very friendly, he doesn't over book so you are not spending an hour waiting to be seen, walk-ins are available if you are struggling, and he is extremely compassionate, and if all that wasn't enough, he takes insurance. You will not be disappointed... read more

I have been seeing Dr. Gupta here for almost two years, now. He is absolutely fantastic. He listens to my needs and my wants and makes sure to ask the questions that I'm not answering when I come to visit. When I express concerns about medications that I am taking, he talks WITH me, not at me, to discuss alternatives, or what other courses of action may be available. I have always been encouraged to come as a walk-in if I need to, and when I had to this last year, everything went smoothly and I was treated with compassion and care. When I was in the midst of a major episode, Dr. Gupta worked with my boyfriend to help me get the care I needed. When I had a flare-up recently, and I called in a panic, I was treated like a person who had a need, not a nuisance, not someone who's crazy, someone who just needed help and guidance. And that's the real beauty. I'm treated like an individual who has individual needs. I'm not dismissed with prescriptions written without anyone knowing me. I'm not treated like a nuisance or a crazy person. I'm treated like a person. I have had my fair share of horrible psychiatrists who don't listen, who just push pills, who don't care, or who are some horrible combination of the two. In my fourteen years of psychiatric care, there have only been three psychiatrists who have earned my respect enough to keep coming back to. Dr. Gupta. A doctor who interned under Dr. Gupta. And a doctor in one of the hospitals whom Dr. Gupta respects and feels comfortable with treating his patients. If you are looking for a psychiatrist who listens and won't piss you off, Dr. Gupta is the one to see, and EVERYONE at Advanced Psychiatric Associates is so genuine and kind without being saccharine that I am grateful every day to have found a place I can go to for my psychiatric care. read more

Dr. Gupta is a phenomenal doctor. My appointments do not feel rushed, he is thorough and explains all my options. I missed an appointment due a serious depression and the office was able to get me in on a same day walk-in. I've never had a billing issue and I've always felt better upon leaving. The front desk staff isn't the friendliest but they are competent. I've never waited more than 45 minutest for an appointment, and that was because another patient had an emergency situation, which was of course perfectly reasonable. Highly recommended. read more

It's highly suspect to me that I called for help three times to this Dr Gupta and even though the reviews are great Ford Raptor kill stuff I agree with the reviews at the front office so far when I called in to rest in May and June I was told do not come in to call or go to my primary care doctor or Urgent Care I listen. Call for an appointment and I'm told you didn't come no show 2 times and therefore we need approval to put you on the schedule they have no notes on what happened before earlier this summer and before in May and we're very snarky to me on the phone as if I interrupted their life by seeking assistance from dr. Gupta who came to meet with high recommendations from several Educators and counselors interesting will follow up my review I'm waiting for call back read more

This place is a straight JOKE! If it were possible to rate negative stars I would. Wait times are horrible, n god forbid u have an emergency n have to do a walk in, yer social security number will expire before u get to see the doctor! I once waited here for 2 hours before I was able to get my teenage son in to be seen when he was severely depressed due to being bullied at skool, n was having such a hard time coping while also dealing w side effects from a medication that was forced onto my kid over n over again, despite the many times I told the doctor that it made him lethargic n seemed to exacerbate his already downtrodden spirits. He said, Keep taking the medicine, it will get better...nope, it got worse... The front receptionists are CURT on a good day, n outright RUDE any other day. Their catty tones are far from professional, n they seem to take pleasure in arguing w the patients whom they are supposed to be helping. The available appointments don't offer much flexibility, n they treat u like a second class citizen if u walk in. They have never returned a single phone call that I have left w their answering system, n the answering service nvr has any answers to anythn...Well thn, why do they hav an answering service whn all they ever say is to call back whn the office is open? Both doctors at this location operate on an I don't care basis. While doctor Gupta is the nicer of the two specimens, he is rather hasty to get u in n get u out, often finishes my sentences for me as if impatient for my answer, or rattles off an impersonal, "Yes, yes, etcetera, etcetera, etcetera....." accompanied by a let's get on w it rolling hand motion on the right n note scribbling on the left. Whenever I leave his office I sit in my car for a second n wonder what just happened. Dr. Izabella on the other hand seems more like a patient than a doctor. She is always looking as if lacking sleep, wears almost exactly the same exact outfit every time I've seen her for the past 7 years, n is even more disgruntled than her disgruntled office staff...I do not recommend thm if u hav any hopes of ever gettn any better... read more

Dr. Anurag Gupta is OUTSTANDING! He is very thorough, compassionate, and goes to great lengths to make sure the proper medication is prescribed. He is one of the most knowledgeable mental health professionals I have ever worked with! HIGHLY RECOMMENDED!!! Justin K. read more

After seeing many doctors and 2 years of weekly therapy I have had no relief my other Dr. Just kept prescibing 4 other meds. He never talked to me or my therapist. Then one day took all my my meds . away after 2 years of treatment. He had some girl in his office typing everything on a computer, what ever happened to patients privacy, then he accused me of drug seeking, that was Dr. Zedek. Now I am going to Dr. GUPTA he is amazing he actually listens to you, and pays attention he is the only one that has helped me with my depression and anxiety after 15 years I finally feel better. With out DR . GUPTA I DON'T THINK I WOULD BE ALIVE TODAY. Anyone who feels hopeless please give him a try. 702-228-4900 ps.he is almost always on time read more

The staff is absolutely horrible. I have been waiting since 1:30 pm ... It's now going on 4:00 pm. The front desk needs some serious work. I don't know what they are so upset about all the time. They should all become patients, and figure out their issues. If you don't like your job work somewhere else. My appointment was at 4:15 ... I'm still waiting. I came at 1:30. If I couldn't be taken as a walk in. They could at least honor my appointment time. Spending 4 hours in their office is ridiculous. read more

I don't know what quack Cary is seeing now but, she couldn't be farther from the truth about Advanced Psychiatric Associates! I have been going to this office for over 7 years and Dr. Gupta, Dr. Norensberg, and the staff are AWESOME. I am more functional today then I was when I started treatment. The staff is EXCEPTIONAL especially Sam the office manager. They welcome any feed back to improve and always return calls. I had an emergency and they were very quick to respond and practically saved my life. I recommend APA 100%. They care about each and everyone of there patients. They have there policies but, nothing other places don't have. If you want the best treatment and care go to APA!!! read more

I adore Dr. Gupta and refer my patients to him all the time!!! He is down to earth, funny, smart, listens, and truly cares about his clients. He's another gem in a city full of subpar so called doctors. Actullay I'll go on record to truly & wholeheartedly say he's the best psychiatrist I've "ever" come across. I'd recommend anyone to him because I know he will place their mental well being as number one and give them more then 5 seconds to talk. Beautiful office and 0 wait time, ever! read more

Do not trust this facility or its staff. They are untrustworthy, they do not care about you or your family member, they overbook, do not return calls, and they will not be there when you need them. My partner was told to call if crisis is starting and something could be worked out. 6 days consecutively calling with no responses. They called on day 7 to say her appointment was cancelled. Asked if we could see anyone since it was urgent and we had been trying for multiple days, they told us just to try somewhere else. We ended up needing hospitalization, instead of just a med mgmt call to get rescue meds online. They called to cancel her follow up appointment and still have not called to follow up, check in, or confirm med changes. Seems like weird habits for a treating psychologists to carry. If you have been referred here, go somewhere else. If you need treatment, choose another place that can support you better. This is not a covid staff issue. The doctors were over 2 hours late for telehealth appointments! HOW? The clinic opens at 9 and she would have the first appointment, at 9, and Dr Gupta would call almost an hour late everytime. Mental health is serious business, do not trust these people with it. read more