MAMMOGRAM ONLY REVIEW!…read more Came for my yearly mammo. The appointment was available within a few days of making the appointment. There was a self-checkin in kiosk where you can also load your ID and insurance card information., which was a great alternative. I was called to complete the checkin at the desk (staff were really pleasant) and it was less than 5 minutes between that and being called for my procedure. The mammo technician Bonnie explained every step during the process and asked how I was doing throughout. She was awesome! I used to be fearful of the discomfort of this procedure, but with a gentle technician such as Bonnie, it was a relief indeed. All in all a great place for getting a mammo with staff that provide care and compassion.

Office personnel were very helpful in filing out the forms…read more Operators of ct and x ray were veth professional

Palm is always quick to respond to our request. Our residents often need to be seen the same day…read moreorders are received in our assisted living. We've had several X-rays done and the results now come back to us in about an hour. This resource really helps us provide better service to our residents and their loved ones.

The problem we had is the radiologist botched the reading of the x-ray when he wrote "mild, old,…read morehealed, compression fracture," when in fact the fracture occurred as a result of the fall the day before. The fracture was ultimately determined to be acute/sub-acute (within the last 10 to 14 days) at the hospital two weeks later. The fracture was not old, nor healed, nor mild. This mis-reading delayed the proper treatment, which may result in permanent repercussions, only time will tell.

Billing department doesn't know what they are doing or they have major issues based on my…read moreexperience and the many reviews. Received a bill for the doctor and hospital on same statement. First statement ever received from them, no invoice received. It didn't credit the insurance payments that were sent. It miscredited my out of pocket payment as an insurance payment. I used EOB and was proactive to pay. When talking to the rep I was told the hospital billing isn't their issue. Then why is on the statement you trying collect money for. The bill is paid in full between insurance payouts of over 4000 and my copays and they still want money. Based on the other reviews about immediate collections I am awaiting to see if they get it fixed. I was told to call back in two weeks, after the due date. Rep had a piss poor attitude that sours the experience of an other words good surgery and surgeon. EDIT: for reply from owner. I provided all the details to the rep including EOB benefits paid and dates paid. If you want the details talk to your rep as I have already given it.EDIT: I had the insurance company contact the "billing" department and they said the invoice was sent to the billing dept for review. The insurance company states I have no liability because the office forgot to send in pre-authorization. Their loss not mine, " According to the providers contract advanced notification was required for the service but was not received. Therefore, the applicable administrative reimbursement reduction was applied and deducted from the provider payment. According to the providers contract the patient may not be billed for the amount of the administrative reimbursement reduction," So to reiterate, they screwed up and then are trying to screw me. 1-star now for leaving the insurance company rep on hold and not resolving it when contacted by the insurance company directly telling them they were breaking their contract." STAY AWAY if you can. EDIT: 3 calls- no resolution. supervisor will not contact me. 3 months no refund still, 3 MRI's, 2 CT Scans and now 4 doctor visits went to other places because of this money they will not give back. Telling me to go to a website to leave feedback when I am directly calling is disingenuous to the people that read reviews as there is no resolution but said to try and make your sh!tty company look better. give me back my d@mn money.

I'm actually at the appointment now. It appears to be a money grab. Lots of people waiting for 3…read moreindividuals to do testing in a poorly set up church. My appointment is 12 and most of us have been here well over 2 hours waiting to be seen. Next, no privacy, their asking medical questions in ear shot of everyone. Poor gentleman sitting next to me has been here for over a hour and no one has registered him. They really need to invest in staff to pull off these clinics.

Life Line Screening is a Mickey Mouse operation. In fact it is ridiculous. We had 4 screenings…read morethat were completed in 10 minutes time. The literature provided prior to our appointments said to "please allocate 60-90 minutes for the four basic screenings." The only comment made to us was that nothing appeared to be an emergency. Do not waste your money on these tests. None of them is covered under your insurance or Medicare. If you suspect a problem or have a family history related to stroke or heart disease, go to your doctor and get a referral. Someone said in their comments that "it appears to be a money grab." I wish we had read these comments before making our appointments - a lesson learned.

Nice interior. Friendly service. But be forewarned: I checked with insurance before scheduling to…read moremake sure the cost would be covered 100% and BlueCross BlueShield said YES. What they do at this location is simply charge MORE. So you end up owing them $190.00 anyway. Nothing you can do about it but report them to the insurance Commissioner of Maryland. And they require codes and doctors prescription numbers in order to make a claim. Huge hassle. Won't ever go there again.

I have never had an issue with this business. Both as a cash pay and with insurance, they were…read morefriendly, helpful and precise. Before i had insurance, rates were extremely reasonable. Subsequently, with insurance, no issues ever. Highly recommended!

Ive been coming to this location for many years…read more The parking can be expensive at times and depending on the time of arrival not plenty of close spaces. The staff is always patient, professional as well as caring. And because of that I keep coming back. MEDICAL staff has been wonderful and knowledged keeping me healthy.

Not sure of all the services that are provided here, and as such, cannot comment on them. But I did…read morego here for a very personalized service - my first mammogram. I've been told all my life getting a mammogram sucks, so I went into it with some trepidation. But when I arrived, the calm happiness of the receptionist put me at ease. She got me checked in and returned my ID and insurance cards quickly. I was called back shortly thereafter, shown to a changing area, and provided a hospital gown that tied in the front. I was told to remove my clothing to the waist, put the gown on and sit in a waiting area. I was amused to be sitting there among 4 other middle aged women wearing the same gown - all with the same level of wrinkles, lol. Hey, I wouldn't want to iron those things either. Soon, a [mammogram tech?] person came to get me and led me to a room with an unappetizing looking mammogram machine. The thing is huge. I sat and answered a series of questions about my (and sometimes my families') medical history, then we got down to business. This is truly where the 5 stars comes in. I had to get up on that machine and hold odd poses while the machine squashed my boobs. While not painful, it was super uncomfortable. The tech had to get me settled on the machine properly which means she had to handle my bosom often and my person sometimes. When I say she was the most gentle with me, and super reassuring the whole time...it's so very true. She made me feel very at ease with a procedure that is cringy AF. And she talked to me the whole time, which made me feel better about having my top half exposed while I clung to a machine. Leaving was a breeze. The tech walked me back to the closet where my upper clothes were and wished me a nice day. Hoping I don't have results where I'm required to come back in for a similar procedure, but if I DO have to do that, I'm secure in going back to Women's Imaging at Mercy. No photos to attach this time, lol, duh.