I just wanted to give a shout out for Tiffany at the front desk of Radiology Associates in Owings…read moreMills. I was seen recently for additional tests after a mammogram and I was really worried that they would find something on my screening. After driving an hour to get there around 9 am, I was told that a machine was down and it was going to be a longer wait than anticipated. Tiffany was so professional and kind, giving me updates on the time, and I was able to sit outside in the courtyard while waiting. I was very appreciative of her kindness, especially as I was so worried about the tests I was to undergo. Thank you Tiffany!

Unfortunately I had a back injury and had to come in for an x ray. I actually came the day prior at…read more4:30 pm but I found out the hard way that they only do them from 8:30 am to 3 pm. That's on me for not checking. So I came back the next morning when they opened. They do the x rays on a walk in basis. I was 4th in line. Check in process was easy. After a 20 or so minute wait I was called to the back. Went in a little changing area to put on my gown. They have temporary combination locks. It was nice they had the XL size gowns. Since I am on the taller side usually placed don't have any long enough for me. I was able to cover all of my bits. Whole x ray process only took a few minutes. Everyone thy I spoke to were nice and pleasant. Overall a good experience.

I had an appointment on 8/5 for 1pm. I got there 12 13 and checked in. They placed my paper work…read morein the bin marked US. I was there was an ultra sound. It was 1 15 and asked the clerk about my appointment. She asked me if they called me. I said no. She said she would check on it. I waited. 1 45 and still no answer. I asked again and she came back to me and said I should be next. 2 pm and still waiting she came back with some lame excuse which I did understand. So I called customer service and complained at 2 15 and they told a supervisor will come out. 2 45 and still no supervisor and called again and they assured me that one would be out. 3pm someone came out and took the the paperwork out the vin for US. They told me they overbooked

Dr. Suchin and his staff are amaaaazing. I can't say enough nice things about Dr. Suchin. I had 3…read moreprocedures done at his facility and he has always been patient, professional, and thorough. He even offered to give me his personal cell number if I had any problems! I refused of course, but it says a lot to me when a physician gives you their personal phone number. In this day and time of impersonal doctors that run their clinics like a factory line, it is the opposite with his clinic. His intake nurse Candy was the nicest person. She answered all of my questions, and was patient. His staff always provides a warm blanket for you while you are waiting. Noone is snappy or has a bad attitude. They also follow up with you to see how you're doing after your procedures. I know it's probably protocol, but still I think that's nice that they do that. They are quick to respond if you leave a message for a return call. His front receptionist assisted me with a note for work specified the way I needed it. I really appreciated that! Dr. Suchin is the only doctor in this clinic, so wait times can be long, depending on what's going on that day. He is also extremely busy, which may push appointments out months. But even with that being said, he never rushes you or is rude.

I've been going to Dr. Judah Minkove at Clinical Associates for many years now and I am always SO…read morewell taken care of. Debbie is always so helpful on the phone and the rest of the staff here is top notch! They are all friendly and the cleanliness in the building is well kept up with. I'm proud to say I am a patient of this practice!

Their billing department is completely incompetent. They repeatedly billed BCBS with a code that…read morepaid them nothing and tried to collect from me even though every explanation of benefits or explanation of payment clearly states that the patient is not responsible for anything that the insurance company doesn't pay (other than the patient's co-pay.) BCBS and I had many phone calls with them trying to get them to submit the claim with the correct code. They continually use the wrong code and didn't get paid and kept trying to collect the money from me. Eventually, with Blue Cross Blue Shield giving them a special exception so that they could file their form even though it was past the deadline, they were able to collect some money from Blue Cross Blue Shield and I paid my co-pay. My visit was in March 2023, and they didn't get things straight with Blue Cross Blue Shield until July 2025. Here it is August 2026, and I got a notice that they sent me to a collection agency for the entire amount that they tried to bill Blue Cross Blue Shield! I again got Blue Cross Blue Shield on the phone with their billing agent, who says oh no, they pulled it back from collections after they received payment in July 2025. Yet the collection agency took 13 months to find me, since I moved out of state in April 2025. If indeed clinical associates had canceled the collection on me, the collection agency had 13 months to take me off their list yet they didn't. If you receive any bills from this practice, I suggest you look very carefully to make sure that you or your insurance company haven't already paid them.

I saw Dr. Michelson at the After Hours Care and she was wonderful. She isn't my regular Dr but she…read morewas patient and caring. She took the time to explain everything and showed me pictures online to better explain what was going on. I'm so glad that Clinical Associates has After Hours Care.

An office best avoided. Has seriously gone downhill. I saw the fabulous Christine Manko for many…read moreyears until she retired. Then I switched to Syma Rizvi. I'm giving her the benefit of the doubt and presuming she was under pressure to see a lot of patients as quickly as possible and this explains the careless treatment I consistently received. She was usually very unclear in explaining things and in too much of a hurry to answer questions, which she would sometimes refer to her assistant, who was also clueless. The whole office was horribly run. No one live ever answered the phone. You had to leave a voicemail. Calls were usually not returned the same day. It could take days to set up an appointment. After a visit, I often got a followup survey about my experience emailed to me. But when I filled it out and tried to email it back, I would get an error message about a server problem. Every single time!!! Nothing about this particular office works! Truly an awful experience! So glad to be done with them. Used to be so much better.

Gentle treatment. Courteous competent service. They treat you well even in difficult situations.read more

This location tends to be problematic and with a status of not so nice clientele…read more I came here as it had the 1st available slot for the service I needed. It doeant smell fresh and clean. It seems to always reap of stale urine or of a nursing home that is not clean. There are plentu of parking spaces but not available near the door if diability spots were needed. As I was walking towards the front dooe there was a lady outside on the phone, I really didnt pay her much attention as I did a Security officer. I walked inside, signed in and had a seat. Well this day was not the day I needed to be here. The lady outside on the phone is now inside and arguing with another family member. The other family is now calling to ger others to come to the location all while the other is cursing and speaking of "draggging" and "knocking" all out. The Security nor the staff intervened until the family member that spoke of assaulting the others called him over. The security guard asked them to stop but other patrons like myself had to be subjected to the vulgar and perhaps fear of the unknown. I was called to the back. Had my service done and out. The Security officer was not any good. Go to another if you can.

The people that work at Washington Open MRI are highly unprofessional and unskilled at resolving…read moreproblems. There also seems to be an issue with them saying things that never actually happened did. Back in April, I scheduled an MRI for one part of the body *with contrast*, sent an order over specifically for that part of the body, only to have Washington Open MRI mess up entirely. I got a call on Thursday saying that they had a question for my provider and for my insurance. The Washington Open MRI staff claimed that they would reach out to both. It seems they did not. They claimed that they'd need to cancel my insurance if they didn't hear back about an authorization. So, I called my insurance company for authorization. My insurance plan doesn't require authorization for this procedure, and moreover never received an authorization request. The staff claimed that they initially scheduled my appointment at Owings Mills and then would have to reschedule because a doctor who could oversee contrast quit. No doctor who oversaw contrast ever worked at Owings Mills. A doctor at another facility quit, and they shouldn't have even scheduled someone with a contrast order at Owings Mills. But, instead of being honest, they lied about it. The staff claimed it was my fault that I was scheduled for the wrong procedure. I told them that the order was in an email, I called for an MRI, and there was no way it was my fault. They later admitted that new schedulers weren't trained well. But again, no one takes responsibility and tries to resolve the issue. It's just someone else's fault. Had I actually gone through with the procedure, my insurance wouldn't have covered it since it would've been a duplicate of another MRI.

I was at Washington open MRI today. I wished I would have asked the names of all the wonderful…read morepeople working there! Everybody was friendly, helpful, kind all those adjectives!! I was in and out in about 35 minutes. I never had any problems scheduling an appointment ever I believe this was my third or fourth time going there and since I am claustrophobic this is the place for me! I really felt like I was taking care of from the moment I walked in until I finished my MRI and walked out with the CD in my hand. I think the staff is excellent and they couldn't have been any kinder!

The University of Maryland Eye Associates is dishonest and double bills for services that should be…read morecovered on a single visit. This appears to be price gouging of patients and insurance companies thus increasing the costs of health insurance. Some state or federal agency needs to look into their practices. I booked an appointment with Dr. Courtney Goode of UM Eye months ago because my eye doctor had retired and I needed new eyeglass badly. The receptionist, told me I would need to return for a second visit for a prescription because my insurance company would not reimburse them otherwise. That didn't make sense to me but I decided to speak with the doctor. Next, a technician, not a doctor, took me to an eye exam room and informed me that I would get a full exam on the first visit but a second visit was required for a prescription. She said that my insurance did not cover vision or dental. I informed her that this was never the case before. For years, I got an exam and prescription at the same visit. This tech told me this was their office's way of doing business. If I wanted a prescription and exam at this initial visit, I would need to pay $55 for the prescription. My copay with Aetna is $5. I decided not to continue the visit and left. I called Aetna immediately after getting home and was told that my insurance did indeed cover vision and would reimbursed me $200+ for the new glasses. I was then given names of eye doctors in that could give me an appointment within a weeks time.