I love the state of the art equipment in the offices. The decor is so unique and pretty. I love the…read moreelectronic medical records and the ease of using the MedStar patient portal.

I would say I received good care. I was admitted to the hospital from the ER. When I arrived on the…read morefloor I had an immediate confrontation with a smart azz nurse. After I straighten that. No more problems. I am a retired Med Professional so I peep everything. I would say that I received good care there. I was there for a week. Now today. I'm using the pharmacy. The first phone call was irritating another smart azz but clueless individual answered. Forwarded my very easy question to the PHARMACIST?? It was a question that anyone that answered the damn phone should know. Smdh Anyway the Pharmacist answered we spoke and now going to get the rx. Stay Tuned !

I would not recommend making an appointment with Dr. Vissing…read more I scheduled and appointment for myself to establish a new primary care physician Dr. Vissing came in, read from the history in my pre-registration form, did a physical, and asked if I had any issues and if I wanted bloodwork. No attempt to establish any type or patient/physician relationship. I described the only issue I have been having, and he prescribed me an anti-depressant because it would also help with my symptoms, although I'm not experiencing any of the symptoms associated with depression. Understandable that medicine can be used for treatment of other things. Totally irresponsible to prescribe me a new medication that is known to have side effects that can alter your brain chemistry and then tell me to schedule a follow-up in ONE YEAR. The only reason I am giving two stars is because the rest of the staff was fantastic

We've been with Clinical Associates since the mid '90's. I like my primary care physicians and the…read moreother specialists I've seen at the site. However, over the last 6 months, I have experienced MANY office communication problems. This is across the board with specialists and primary care physicians. The providers' staff DO NOT return phone calls or respond to messages. I had to physically walk into the back of my primary doctor's office, (without an appointment, and no one at the front desk) to get a referral for PT after calling four times with the request. The nurse was concerned she hadn't gotten the messages, and I showed her my call log to verify the contacts. This is just one example, we have had three other concerning encounters involving cancelled appointments (on their end), records not being forwarded to specialists outside the site, and an inability to schedule or reschedule appointments as no one returns our calls. Primary doctors and nurse practitioners retire or resign and there are no replacements, the existing doctors are stretched thin. We unfortunately, after 30+ years, will be looking for a location.

I received care from a neurosurgeon at Johns Hopkins Hospital. When I made a follow up, I go to…read morethis outpatient clinic. I like it because everything is in the same facility. The other day I needed an x-ray and just had to go down to a different floor to get it. My entire care team is very knowledgeable and does not just treat me like a number. They know my medical history and take the time to talk to me and explain all of my options based on my symptoms. I truly believe the level and quality of care I receive is top-notch! The facility is well appointed, clean, and, despite being in the middle of the city, it's easy to get to with parking available in the adjacent parking garage.

They just always exceed my expectations! Very professional, fast, knowledgeable.. and I can go on…read moreand on ... Wait time is keep improving, never more than 10 min . I went in OBGYN check up , several times for now and highly recommend.

Came here with a loved one for them to get an outpatient procedure done. We pulled up to the…read morehospital's entrance and chose the valet parking option, which is $10 with validation from the department you are going to ($30 without validation). The valet attendant, Sherrill, was very pleasant in handling our valet request and wished us a safe visit. We walked in the main entrance,turned left and went up a slight ramp, to the Information desk and were greeted by a pleasant lady who provided us wristbands to go to the floor where the procedure would be done. Once we got to the department, we were checked in and given the discounted parking validation ticket to retrieve our car after our visit. We were called for the procedure within 10 minutes after the appointment time and greeted by a pleasant staff person, who led us to the procedure room. The type of care that was provided was satisfactory and made us feel "seen". The care quality was good as well during every step pre- and post- procedure. All in all, a nice pleasant experience at this hospital, if your insurance covers procedures at this hospital.

I cannot say enough good things about Mercy Hospital. From the moment I arrived, the staff were…read moreamazing--helpful, kind, and always ready with clear information. Anytime I had a question, I received an answer right away, which gave me so much peace of mind. On my first night I was in a lot of pain (1-10 was a 13 and the second night it was a 10, the team took care of it immediately. Their quick response and compassion made such a difference. They explained everything that was happening with my care in the room. The professionalism, attentiveness, and kindness of everyone I encountered truly stood out. Mercy Hospital made me feel supported and cared for every step of the way, and I'm deeply grateful for the outstanding care I am receiving.

very misleading information. this office shows up under the search results for house call doctor…read morebut the information on yelp is inaccurate. they do NOT offer house visits. only office visits available here.

I found Dr. Nguyen on the CDC website for international vaccines. She took the time to explain…read moreeverything. Moreover, her prices are well within anyone's budget, especially those traveling overseas. Don't believe me.Contact Passport Health and other providers who provide vaccines for international travel, and you will quickly book your appointment with Dr. Nguyen. The administrative assistant, Charda, is amazing.

Had a few appointments and the practitioner and front desk staff are always courteous and…read moreprofessional. My problems have always been treated effectively. The only thing preventing the 5th star is the process of getting an appointment. Why do they have a link on their webpage to schedule an appointment when the request is always totally ignored? I have never received a response for an appointment request. I always end up having to call the central appointment office, and usually the only availability is weeks away.

Front desk staff Tiffany, Heather, and Trinity were amazing and super helpfu! MA Kanai was super…read morewelcoming and knowledgeable. I would come back for customer service alone.

All the techs and nurses were on point. Liza was clever and helped me with my period before I had…read moreto go back for labral repair in my hip. She was personable and respectful. The nurse who discharged me was awesome too though I didn't catch her name. She even helped me get into my car. They all went above and beyond. Excellent staff. My doctor explained everything I needed to know and answered my questions. Even the anesthesiologist and her assistant were wonderful.

My children's father was bought to this facility for traumatic brain injury and and I highly…read morerecommend this facility because at one time it was the best place to go! And now I wouldn't recommend this place to ANYONE! If you are a patient that makes no noise and just lays there then yes! They have no patience's for anything else! And yes that's what was told to me that because their father has yelling outbursts they don't have the patience's to work with him or deal with the outbursts! They had him sitting in the dark! Hoping he would just go away! Their bedside manners are down right pathetic! Never no one around when you need assistance! It was like a ghost town 99% of the time! If you don't get better in the time frame they want you to then you are pushed out to somewhere else! I am beyond angry right now! And disappointed that place that used to be best in the world! Is now a disgrace! If you don't have the patience and empathy to care for your patients then you do not belong in this field of work!

Absolutely horrible experience with the nurse practitioner…read more Office manager advised me to find another provider Dr Lee is very good but his staff is horrible

My family and I have been patients there since Dr. Loh had his office in Stem Ross Professional…read moreCenter. 1990 something. As the practice grew, I was pushed through their system with many doctors. (loh, Arain, shiv, Ebo) I liked Dr Ebo, he was the primary care for my family (except my mom) Fast forward they open their Dundalk location and now are a one stop shop, which is great. Scheduling appointments to see your treating physician is not easy, they dont have openings for weeks or when you call to make an appointment they want you to see their NPs. With that said, Charlie, the "nursse mgr" informed me that "Mace Medical has 20,000 patients and when he speaks he speaks for all the doctors there, if your not happy, find another provider" Charlie also proceeded with snark comments regarding my Jan. 25th 2025 visit with Dr. Ebo Yes, after 30 yrs of primary care, the Doctors there allow their staff to dismiss patients. Through their Healow app I requested a prescription refill to hold me over because I found a new doctor. Just like that, my refills were sent and they took away my access to their app, which was medical records and history needed for a new primary. If you're looking for a family friendly doctors office, this is no longer the place to go.