I recently came here for medical imaging and I found the staff very friendly and very caring…read more The lady that showed me my room was very patient and her demeanor was very attentive. The process was very professional and very prompt. I was very happy with my experience here. The parking situation could be a challenge during peak hours, but it's free.

CHECK PRICES THEY ARE THE WORST.....I booked an appt for an MRI of my hand before surgery and was…read moretold I had to pay the balance of my deductible which was $750. I asked how much without insurance because last time it was $450 and was told without insurance it was $550. I get the increase things cost more. I called Blue Cross and they told me they can charge what they want even though it was wrong. I questioned the price with RIMI and the girl was so rude then she hung up on me. So now I'm going to RI Hosp for $450. You have to question everything, no wonder this place has so few stars and Blue Cross allows it. Whoever is in the billing office, You need to be fired.

Went to appointment, no one was there to take payment so they said they would call for payment. 2…read moreweeks later I get a harassing voicemail for payment. I call back to make payment and get an absolutely ignorant child working in billing. She said there was an additional fee for paying over the phone, I explained it should be waived because its their fault because no one was working the day I went in. She immediately got an attitude and said 'or you can just pay the fee' then slammed the phone when she hung up. These are the people handling your Mris cat scans and xrays, straight ghetto banger trash.

I just can't understand why there are so many negative reviews and they only have one star! I…read morebegan seeing Dr. Joshipura about a year ago. I've had several procedures performed by him and removal of three pre cancerous lesions on my face...he and his staff and the Medical Students have been nothing but professional, extremely knowledgeable and courteous. From the front desk person, to the medical assistants and physician... I have received nothing but superb care, understanding and compassion. I would definitely recommend this practice. The physicians are easily reached through the Healow App and they respond within a few hours. The only downside is Lifespan's phone answering system when there is an emergency and one can't make an appointment at the last minute...like when I had a pipe burst in our basement and had the plumber here and I was going to be either quite late for my appointment or not make it at all... it takes forever to get through and then you must leave a message and they never call back..but this is not a Brown Dermatology issue, it's a Lifespan problem which should be addressed. All I can say is thank you to each and every person at both the Fain Building and APC offices. Great job!

Believe the reviews where obtaining office staff for scheduling is an exercise in great patience…read more No return calls, long hold times, don't expect a voicemail to be returned. So you just keep trying and trying. Great doctors - horrendous office experience

I'm not sure why the reviews are so bad, I've had a good experience here. I come for annual exams…read moreand follow ups. My dr had been really great with me. Been coming for over 5 years now.

Office experience is TERRIBLE!!! They are rude, do not listen and can't keep track of scheduled…read moreappointments. I have no idea what the doctors are like because I can't get an appointment confirmed. They keep messing up the schedule and they hang up on you when trying to resolve issues after being on hold FOREVER!!!