I recently came here for medical imaging and I found the staff very friendly and very caring…read more The lady that showed me my room was very patient and her demeanor was very attentive. The process was very professional and very prompt. I was very happy with my experience here. The parking situation could be a challenge during peak hours, but it's free.

CHECK PRICES THEY ARE THE WORST.....I booked an appt for an MRI of my hand before surgery and was…read moretold I had to pay the balance of my deductible which was $750. I asked how much without insurance because last time it was $450 and was told without insurance it was $550. I get the increase things cost more. I called Blue Cross and they told me they can charge what they want even though it was wrong. I questioned the price with RIMI and the girl was so rude then she hung up on me. So now I'm going to RI Hosp for $450. You have to question everything, no wonder this place has so few stars and Blue Cross allows it. Whoever is in the billing office, You need to be fired.

In December 19 2025 I had MOHS surgery on my nose.When I left the day of surgery I tried to make an…read moreappointment for my recheck which was supposed to be six weeks . The receptionist said they would contact me because the calendar for 2026 was not in the computer yet .Forward to March 2026 still no phone call ,when I did call there weren't any appointments until June which had to be cancelled by myself because of my husbands illness ,even after I explained I'm high risk for skin cancer .Also I'm having a lot of pain in my nose going up to my middle forehead .I just called a few hours ago with me being second in line,they were supposed to call right back ,it's now two hours later still nothing I don't know what is going on with Brown Health,it's not good.

Believe the reviews where obtaining office staff for scheduling is an exercise in great patience…read more No return calls, long hold times, don't expect a voicemail to be returned. So you just keep trying and trying. Great doctors - horrendous office experience

I'm not sure why the reviews are so bad, I've had a good experience here. I come for annual exams…read moreand follow ups. My dr had been really great with me. Been coming for over 5 years now.

Office experience is TERRIBLE!!! They are rude, do not listen and can't keep track of scheduled…read moreappointments. I have no idea what the doctors are like because I can't get an appointment confirmed. They keep messing up the schedule and they hang up on you when trying to resolve issues after being on hold FOREVER!!!