We had an outstanding experience from start to finish. The sales team was professional,…read moretransparent, and genuinely focused on helping us find the right RV, not just making a sale. They answered every question thoroughly and made the entire process feel easy and pressure-free. The final walk-through really set this dealership apart. It was detailed, unhurried, and incredibly informative. We left feeling confident and fully prepared to use our RV right away. Every person we worked with was friendly, experienced, and clearly knew their stuff. If you're looking for a dealership that does things the right way, this is it. Highly recommend!

My partner and I bought a keystone Montana high country almost a year ago and have been having the…read morebeen living out of it full time. We've never owned one or know anyone who has before so it was all very new to us. The group of people that work here have always been exceptional and eager to help when needed. They are always willing to help answer our questions and ensure we understand how to properly use our RV. They have always been so accommodating and quick to respond when communicating with them. They are a very honest and friendly group of people who have helped us navigate this new fun way of life. To the boys, Thank you for all you have done for us. Truly.

I came in wanting to purchase the 2024 Wayfinder that was on your website at $10K less than the…read moremanufacturer's price but was very put off by the salesman, Glen something. Can't remember the guy's last name. He was so obnoxious and acted like a know-it-all that I asked to speak with the general manager who was not any more friendly or helpful than the salesman. What jerks! We are ready to begin our travels to see the trees change color on the East Coast as the fall season approaches, but I will never do business with this outfit, ever! T.M. Young

Enough cannot be said about how great it is to have this rv business in our community. We bought…read moreour very first rv from them back in 1989. Since that time we have had three motorhomes and have taken every one of them to Stewart's for repair work. Their service dept is top notch, true to their word and work hard to resolve repair issues. It is a pleasure doing business with them and will continue to do so. Highly recommend them!

CAN'T RECOMMEND SOUTH WEBER GENERAL RV HIGHLY ENOUGH!…read more My husband and I were looking to trade in our 8 year old Eclipse Attitude for a Grand Design Momentum. We initially worked with Ron in sales, who was incredibly knowledgable about the GD line. Our first visit, we looked at a brand new unit, and decided we didn't love the interior. A few weeks later, a 2022 came in to their lot and we contacted Ron to see it. It was missing a generator, and that was a bit of a speed bump for us. The Sales Manager, Brock, jumped in to help. He secured us a brand new generator, and had it installed. He went above and beyond for us to keep our business, and get us into the GD we wanted! They also gave us a value on our trade in that we were happy about, and went out of their way yet again to meet us at a price point that made us happy! Grier in finance was SUCH a joy to work with - he made the transaction not only simple and seamless but FUN!! Even with a couple of hiccups along the way, the entire team we worked with was kind, patient, understanding, and treated us like friends more than customers. Ellie and Monica were always communicating with us, and were both SO sweet and kind. Our tech who gave us the rundown on our new unit, Kaden, was SO full of information, tips, tricks, and we genuinely enjoyed our time with him as he walked us through the unit before we took it home. He was VERY thorough, covered every detail, answered every question, and did it with patience and kindness every step of the way. It was clear he was not letting us take it home until he ensured that every single thing worked perfectly! To the team at General RV in South Weber, THANK YOU. You made this experience one my husband and I will never forget, and we will continue to recommend this place to every single friend and family member in the market for a new or used RV. CHEERS!!!!

We are extremely disappointed with General RV. We purchased a brand-new RV with defective heating…read moreand electrical systems. Despite numerous attempts to have these issues repaired or replaced, the problems persist. At this point, the RV appears to be a lemon, as they have been unable to resolve the defects. Parts continue to be ordered and replaced, but the repeated repair attempts have been unsuccessful, leaving us with an unusable RV and no clear resolution.

Bought a brand new airstream classic and within 300 miles, things started falling off. Literally…read more So it's in the shop, 600 miles old, to be "repaired". So many things wrong with this deal. Updates to follow, and I'm giving them an opportunity to fix things.

After I ran head first into a West Texas wind storm, I popped a few outside body rivets around the…read moreforward compartment. I was able to make an appointment with Airstream repair in Jackson Center, Ohio. However, it would be well into the future and I've got to get there. After calling around to several other dealers around me, same issue. Months out and I'd have to drop off my trailer. I live in my Airstream! Airstream of Utah were the only folks who were able to set a date when I was traveling through for me to stop by and have someone look at the problem. Merquis and Eric were not only super cool amigos but also a couple of professionals. 30 minutes later, my outside river issue was solved. Thank you gentlemen, got me back on road and even let me get some fresh coffee from you. Muchas gracias amigos, until we meet again. I think I have some upgrades I'd like you to do for me.

We have been going to this place for approximately 10 years. Each time I enter the staff is amazing…read moresuper helpful upfront and honest. I can't thank them enough for all they've done for me and my family.

I would not recommend.. At this point if I could give a 0 I would. We purchased a brand new trailer…read morefrom Motor Sportsland in Feb 2024. I have had the trailer in the shop more times than it should have been from a leak in the window, back door needed replaced, fuel pump circuit board went bad and needed replaced, a slit in the flooring when we purchased it was fixed. The manufacturer of the trailer, Eclipse, recently went out of business and I am having more issues with the trailer that need repaired. The most recent issue is with the molding and trim on the front of the trailer, which if not repaired will cause water damage. Motor Sportsland has agreed that this would be a warranty issue covered under the manufacturer warranty but they are not covering the warranty for Eclipse and now I have to pay out of pocket. I also purchased an extended warranty, which I am being told isn't going to cover the trim and from what I am seeing isn't going to cover much of anything. Recently we had an issue with power, while the trailer was not getting the back door replaced we asked them to look at the solar. They told us the solar panel is bad and although covered under the manufacture warranty I would have to pay for shipping and the shop fees to have it replaced. After doing some of our own troubleshooting the panel is fine and appears to be a short somewhere else. While in the shop I now have pink glue all over the side of my trailer where they did not take proper precautions when spraying another trailer. If you are looking for someone to stand behind what they sell I would not purchase from Motor Sportsland. I purchased a trailer and a warranty in good faith and I have had nothing but heartache.

We bought a brand new RV travel trailer. Took it out for the first time and ended up going home…read moreearly because there were so many problems. Ruined our entire weekend, even though we intentionally took it close to home in an established campground so we could test everything. Once we got back home, we unpacked everything, cleaned it up and went straight back to Parris. Unfortunately, we were told there was nothing they could do today because there wasn't a manager working. Ironically, the things that were issues were things that were either not checked or were skimmed over on our walk-through when we picked it up. I'm not claiming dishonesty, I'm just being honest in that it's questionable. Here are things that have been problems: Biggest problem was a leak from the water line to the toilet. We saw a puddle outside the trailer after our first night. Turned off the water immediately. As we got into finding where the leak was, we discovered old water damage that was clearly not from our use. Keep in mind, this is a brand new trailer, which leads us to believe that someone knew about this before. On our walk-through, we were told there was only a small amount of water in the tank, they ran the sink for a couple of seconds and did nothing with the toilet. Next issue was that the heater doesn't work at all. We trouble-shooted all the minor issues such as full propane tanks, clear intake (we cleaned out a wasp nest), fires up for about 5 seconds and then goes out; does the same thing three times then times out and does the same process even after resetting the thermostat. Best guess is a bad control board or faulty thermocoupler at this point. At walk-through we were told "it's too hot out here to test the heater, it won't come on". Last issue was one we noticed prior to leaving while getting it all ready - the roof vent fan would turn on for a few seconds and then stop working. At walk-through, they only opened the vent and turned on the fan to show it ran, then quickly turned it off. Given the other items, this now seems fishy looking back. Because we noticed this prior to our trip, and we thought it was the only thing wrong and we didn't want to have to haul it all the way back to Parris for such an easy fix, my husband just replaced the whole fan out of pocket for $150. These are just the known issues at this point, but leave me fearful of bigger underlying problems with our trailer. And obviously the water damage is a massive concern. I didn't buy a brand new trailer only to find myself in a fixer upper. I need Parris to make this right. At this point I do not want to keep this trailer and want one that actually works.

Where to even begin... we went in to look at a new 2022 XLR Boost fifth wheel in July and traveled…read morefrom Elko, NV. We had a 2012 Rubicon you hauler trade in that we didn't tow with us, but brought all the info. We purchased the XLR and asked that our docs be ready for next weekend when we tow the trade in to them. When we arrived a week later as scheduled, the xlr was not ready/clean, our docs weren't correct and we waited hours. We had our kid and dogs with us as we planned to leave the lot for a night at KOA to get our stuff put away and get acquainted with the xlr, before we headed up to dry camp. Not only was our stuff not ready, the wrong hitch was ordered (I will give them a free pass on this as apparently we had a "different puck system they didn't know" and as first time 5th wheel buyers, we didn't know either. We ended up at KOA an extra night while they tracked down parts to get our hitch right, so an extra $115 for a night at KOA and lost night on our dry camp reservation. Parris did tow the camper to KOA and kept our trade in. Fine, it is what it is. As we get aquatinted with the trailer, we discover the mattress is ripped. Clean tear like a box cutter went thru it. We find that our shower leaks like crazy and wasn't sealed. We had a mess all over the floor and went thru all of our clean towels to clean it. Now we notice how filthy the floors are on our towels, even tho they "detailed" it while we signed our docs. Off to Walmart to get a swifter and cleaning supplies. Also off to the laundromat to wash towels. We went to make dinner and the back piece of the stove is cracked (which we should have noticed on the walk thru, but they had purposely covered and knew about. We found out later they knew about it). We start fidgeting with all the new accessories and learning how to use functions. We find the fireplace continuously trips. We find a stain on the floor that won't clean off. The ladder to the loft bed is fine for that bed, but it doesn't work for the pull down bed in the garage as it isn't long enough. A loft net won't stay secured. The night goes on finding issues. Monday arrives and hubby goes to Parris as soon as they open. Their 2 hour quote ended up taking over 4 hours and now we had an added late check out fee at KOA, but we get checked out and head to dry camp... Arrive at dry camp and we are finally relaxing... until we go to use water and our pump is now not working. We drive to the nearest town to get service and start googling and YouTubing to see what we can do, since the camper didn't come with any sort of manual like the older trailers did. We try everything and resort to refilling our 5 gallon jugs with the fresh water release under the trailer. At this point, I'm livid. I didn't just buy a brand new trailer to have all these issues, especially when I had a paid for older one that had no issues. This was not an upgrade. We took the trailer back with a laundry list of issues and drove back to Elko. 2 weeks go by and it isn't finished. 3rd week and they agree to meet us halfway in Wendover. We get to the trailer and there are issues we listed that are not fixed. At this point, we had to do our vin inspection and take it home for that to register it. We talked to Shane the manager and he said he would help us out and compensate us for getting the issues resolved. Our trailer is at our local dealer now being fixed. They are battling Forrest River for warranty work as they said Parris was already paid to fix it. Shane has gone non responsive to our last emails. Parris said we should have issues with Forrest River and this isn't their fault. You accepted a shitty quality trailer, tried to hide issues, failed to fix issues, don't respond. This is a Parris problem as well as a Forrest rover problem. Now that our local dealer has it, the pump has failed again as well. This is the biggest piece of shit I've ever spent money on. My old trailer sold with it days so we didn't even have the opportunity to cancel the deal and go home with our trade in. Parris, you should be ashamed. Talking with others who have purchased from you, they have a lot of the same issues. You haven't changed with complaints. No accountability and not even good/smooth talkers. Just a bunch of typical salesmen.

Got the work done for me and I am ready to go. Chad was a…read moregreat help and text me linke for some parts I wanted

I have used RV Patch Mobile repair twice now. The first time I had Chad do a pre inspection for me…read morein a class B. Being 2500 miles away he did a great job and I was very pleased we hired him as he found issues and we did not buy that unit. When we found our unit we went to Salt Lake City to have lift installed. While there I needed a couple of repairs done. Chad fixed all my issues and is a very kind and patient man.