Just wow- truly wow! I want to thank the entire team at this discount tire in southwest Salt Lake City for going above with difficult wheel and tire situation after a new "used" BMW we got. Jackson was incredible and went so above to help us, protect us for safety and just a fantastic individual. Thank you so much and we are lifetime discount customers! Appreciate your help! This is the best place to buy tires, great service, caring staff, great pricing and their warranty is best in the business! Thank you!! Beau read more

Discount Tire - Tires Near Me - West Valley City, Utah

Fourth of July weekend I get off of work and my tire is flat thankfully Dylann was able to help me out. He did an amazing job and he did it very quickly to make sure I got out of there quickly.. I am very impressed and couldn't be more grateful for Dylann!! read more

My wife and I are on a long road trip with our Rivian R1S and needed to get the tires rotated. We made an appointment at this Discount Tire as it was on route. The service was amazing! Everyone was very friendly. We would definitely get our tires here if we lived in area just like we do at the Discount Tire San Diego/Convoy location. read more

awesome strike 2 of going here and never going to return. thanks for not only damaging my center caps and now costing me more money but you also don't give a damn about quality either. no attention to detail or anything just "what can we sell the customer today boys" you go in for a simple rotate and balance only to leave having to buy new parts they F' up! and let's not clean up any of the mounting surfaces while it's off either oh and let's counter balance while we're at it he'll the customer doesn't know any better right???? well this is EXACTLY why I became a tech, to watch for my own well being while big companies do as they will to save a few dollars hoping that the customer doesn't know any better. went to one of their other locations and they fixed me up and took WAY better care then this location ever could've. read more

Discount Tire - This is an example of counter balancing that was done to my wheels thanks for not caring about the customer. - Tires Near Me - West Valley City, Utah

I came in for a tire alignment for my 2016 Honda accord and ended up stuck at the location as they had ended up pulling out my tire rod, they couldn't get it back on, Raxx broke the news to me 20 minutes after they had closed and had to refund my money as they couldn't perform the alignment or put the tire rod back into place. It was recommended I get my car towed to a mechanic and no help or compensation was offered. Big shout out to the discount tire team for the great job! Cheapest alignments in the area for a reason i imagine. Highly recommend looking some else to get the job done . read more

Went in for some alignment issues and tire issues- ended up having to replace all tires, but it was a long time coming. Quick service, attentive workers, fair prices. Would come again- but thanks to their quality work, not anytime soon lol. read more

I retired my Toyota Corolla and upgraded to a Nissan Rogue. Who knew that AWD tires are a bit more expensive!?!? Maybe everyone, but me. BJ walked me through the tire shopping process and of course very patient with me. He helped compare tires of all ranges and picked out the best one that suites my pockets! He found promotions and coupons to help with lowering the payment. Tires here are the cheapest in town and definitely recommend coming here if you need new tires. read more

Discount Tire - Lobby has access to clean bathrooms, magazines and kid friendly area - Tires Near Me - West Valley City, Utah

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Have been going to this location for 15 years. Free balance and rotation with purchase. Road hazard coverage certificates are an awesome benefit for not much more $$. Other than the occasional, "longer than quoted" wait, these guys are great! Would be nice if they'd check everyone in that was waiting in line when they open, then move to doing vehicles too. Shouldn't take an hour to get 10 people checked in. read more

Every time I've come to this location, the service has been great. My car is handled timely. I've been going to discount tire for nearly 15 years and I've been driving out of my way to come to this one. read more

I am really impressed with this location of Discount Tire. I had a low tire warning on my truck yesterday. I drove in to get the air checked. While there the technician offered to check my low tire. He found a slow leak in the patch they put in last year. Because they have a policy to not patch a patch, they offered to replace the tire at no cost to me. Honesty, accountability, and service. What more could you ask for in a tire shop? I get lots of recommendations for other tire shops but I think I will stay with these guys. A "no-brainer". read more

called to see if there was a wait til for a flat fix. come in and they're jammm packed. no one greeted me or asked what I needed while I was waiting for direction in my car so I parked and got off. went inside and still received no acknowledgment or help. called hillside down the road and took me in right away. read more

I had been putting off getting new tires for my Jeep Liberty, for no joke, about ten months. One of them had a tiny staple in it. I was nervous about having to spend so much. I got a quote from Costco that was $250 more. This discount tire is super friendly and professional. Issac on the phone was great. They gave me four tires for $518! And they are beautiful. Definitely recommend them! read more

Walked in and was helped immediately! They did a great job and I was out of there in an hour. My son came along with me and loved the clear window to watch tires get changed. read more

Nice staff. However, due to certain policies, they could not repair my tire because it had the wrong size tire for the size of the wheel. Isn't repairing tires your business? Big O had me fixed up in 30 minutes. read more

These guys are honest. I came in with several issues with my tires and completely expected to be told that it was all wear and tear, but they went through and were completely legit showing me what was covered and what was not. Everything was easy to see and nothing was complicated. The staff was very attentive and made a very busy Saturday wait not bad at all. This is the second time I have been to this location and both times I left feeling like I am getting the deal of a lifetime. I didn't catch the name of the employee, but my receipt shows Gerald. Thank you for a great experience. read more

Discount Tire - This is the guy you want to talk to. He is awesome. - Tires Near Me - West Valley City, Utah

This is the worst customer service I have ever experienced! Made an appointment to fix a flat tire and after 2 hours, I'm still waiting for it to be done. I have purchased tires and wheels here for years, but never again. If you're looking for customer service or consideration, go somewhere else. I certainly will. read more

Thank you Discount Tire! Thank you for listening to my concerns and helping understand the safest tire I need to keep my family safe . Thank you for also for patching up my tires free of charge. Brandon the manager has my business for life. read more

I've done a lot of business with this specific location over the years and just had a terrible experience. I ordered a tire last night for my spare and left the wheel with the old tire on there over night, at this location. They didn't have the tire I wanted in stock so it had to come in from another location. I woke up this morning and felt like it's not financially wise to drop that amount of money on a spare tire for a vehicle that I've only used the spare tire once on, in over 23 years. So I called them right when they opened and they said they would give me a full refund when I came in to pick up my old tire and wheel. When I showed up, the manager was out to meet me and told me he would be charging me 25% of the price of the tire for a restocking fee. Then he told me I'd be better off putting that money into a different tire so that I didn't lose out on all 25%. I said okay and went inside and purchased a different tire with a small amount of money refunded to me. I called another location to ask if it's standard process to charge the customer 25% for restocking fees and they told me no, the store pays that fee, not the customer. I called this location back and the manager told me I heard him wrong and that I'm just out of the money now. I'm not normally one to complain but this is wrong. I would feel guilty if I heard a similar story from this happening to someone else. I will not release the manager's name because I don't want to publicly shame him. But I'm no longer taking my business here. read more

I ran over a nail going through a questionable neighborhood. Never again will I let my curiosity take over. I come in and in panic bc with a new car, who isn't extra careful before months pass and you don't give a shit anymore? This is why I can't have nice things. Triston is the one who helped me and informed me that the service will be free. Taking nails out are always free apparently which is nice. Everyone working here is friendly. read more

This guys been good for me for over five years but the last two years not only the price on swapping tires kept going up 20 dollars more but they kept giving my tires problems like they left the L ranch tool in my tire, they don't put back my tire valve match caps and also my back tires make a lot of noise since. If you bought brand new tires you shouldn't get charged more when you need to swap them especially when other tire place charges less like Costco, which i'm going there instead. read more

Worst place employee broke my lug key and didn't offer to replace not even the manger there . Where is the customer service . I got a lousy 50 dollar rebate card that they just have laying around wasn't satisfied after all the trouble on my time going to the dealership getting a new key . Rather just go to Victor tires at least they don't break stuff and actually know how to do the job read more

Needed new tires that weren't in stock, Adam ordered some in that were out of state that possibly would make it in time before I needed them for a trip the following weekend. He ended up going the extra mile and finding an alternate in town, price matched them with my original order, and got me in there the same day and had me in and out of the shop in less than an hour. Excellent service read more

Go here to buy and maintain your tires. So worth it. I bought a set of tires here for slightly cheaper anywhere else I researched. Then a year and about 4 months later, I got a flat. Took it in, they fixed my flat and gave me a tire rotation. It was $0 to fix the flat. And they had a fruit bowl and offered me an apple. So now I have a fully working tire. And I have an apple too. read more

I've been a customer with America's Tires / Discount tires for around 8 years in all my time of have been going to different stores I've never been made to feel the way I did yesterday , I ordered a set of tires for my car when I went into the store I explained to the worker that I was an authorized user on the account I tried to give him my wife's into to look it up and he just refused wouldn't even look at the account or verify if what I was saying was true . He made me feel like if I was a thief I was embarrass and verify upset that I wanted to cancel my order I explained to him that I've been to various stores and they all never gave me a hard time the way he was . I will never return to this store ever again ! read more

The guys here always kick ass . I have 3 cars and anytime I get a flat they always fix it for free. If I got the tire here our not. I always buy my tires here now a great team read more

This is based on a 15 min interaction of me bringing in my car to check a flat. They repaired the tire from a nail puncture and quoted me 4 new ones just in case. Customer service here is better than most businesses, period. The customer service is what impressed me and drove the 5 star rating. This is also the second time I've come in here and been blown away. Thanks. read more

I had a flat on the way home and pulled into the center 15 mins to closing... The place was packed and already felt like they had no time to help. Karl, helped me right away and said "if you have the time, we have the time and can help." I was there after hours for an hour but they fixed my flat tire for free! Very convenient, and care about their repeat business. They exceeded my expectations again. Great place! Thanks guys! read more

I like these guys But I wish they would give an itemized receipt that shows where all my money went and all the discounts.... I was totally confused and walked out the door spending $780.00 for a set of $500.00 tires and where was my discount?????? they give you a tiny little receipt that shows nothing but the total and tax.... I was in a hurry and I felt taken advantage of.... Would it be that hard to give the customer that info??? They want to see all of the charges!!! and hidden charges...... read more

My family of four was traveling cross country when we got a flat tire in Salt Lake City. After calling AAA and getting our spare tire put on (yea for AAA!) we were advised to drive to Discount Tire as they repair flat tires at no charge. Sure enough, we drove in and within 45 minutes were back on the road. No hassles, no sales pitch and no attitude means that we'll be buying our next set of tires from Discount Tire! read more

I've always had a great experience here and no issues. Good prices and good service. Dealt with John and Chris and they are both professional and courteous. Very happy to do business with them anytime. read more

Kade and his crew are amazing! We have always trusted the Discount Tire near us but we had a blow out on our way home from California and used this location. They were very professional and courteous! Thank you! Tony Smith read more

were misled , lied to ,disrespected, and put in danger, after waiting for a flat repair for 1.5 hrs , which we were told it would be that long ,but after 1.5 hrs they said out of the two tires that had nail they couldn't fix the front due to the nail being in the sidewall , they said we needed to buy all new tires, cause they couldn't replace one because the tires were to worn( they had 40 k on a 65 k tire) the wear was at a 5 plenty of good tread, recommended repair is at a 4, I told him I was not buying new tires at this time, but rather in nov that , and I was fine with just the rear being fixed, he cut me off saying "I'll see ya when the trans goes out, your good to go"also I was concerned about the facts of the front nail in the sidewall, ,I drove off then I wanted to see the nail in the front.... the nail was well with in the top tread NOT the sidewall and get this they didn't do the warranty work on the rear either, even the ticket stated they did both front and rear warranty repair, They did not. So at this point they are closed and so is everywhere else, now I have to drive 15 miles on 2 damaged "under warranty" tires , that's the West Valley 5600 west stores way of doing it, after the repairs are completed I will most likely never do biz with Discount Tire, for sure NEVER IN THE WEST VALLEY LOCATION read more

I am absolutely locked on Discount Tire 100%. I will continue to purchase and have all my tire needs and services done at Discount Tire. Their service has always been great and always surpassed my expectations. I always replace my tires there and I truly recommend purchasing the certificate they have which is a tire warranty. It is so worth it. If your tire is ever damaged, they replace it with a brand new tire for free. There were a couple times where I had a nail in the tire and it damaged it and another time my tire was basically cut badly and Discount Tire replaced the tire both times with a new tire at no charge what so ever. They also do all the rotation and balancing for free with you tire purchase. Their service is great, fast and very professional. read more

Best customer service! Also got quoted 250 for one tire at other tire stores, their price was 157! Woohoo! Clean comfortable store, professional courteous guys running it! Will be back for sure read more

I have been here twice to have flats in my tires fixed. These guys are awesome ! They fixed them free of charge and trying to sell me something I didn't need. I went to two tire places before them that said I couldn't fix my tires I needed new ones. These guys saved me money by fixing them. They will get my business ! read more

Please consider this before you go to Discount Tire. I used to be a brand champion of Discount Tire; I would always recommend my friends to them. NOT ANYMORE I bought new tires from them and within 2 months while driving over 60 MPH on the freeway all 5 lug nuts fell off my front-left tire. By a miracle my truck fell onto my tire, and I was able to safely get over to the shoulder.For those of you with loved ones, think about how terribly wrong this could have gone for them. The tire could have shot out and hit an oncoming car. The car could have gone into a spin and rolled. Your loved ones would could have been seriously injured, like I could have seriously been injured. The tow truck driver who had over 20 years of mechanical expertise confirmed that this could only have occurred because Discount Tire did not properly tighten down the lug nuts. I was towed directly to the nearest Discount Tire. Because it was not the exact Discount Tire that I had the work done at, the manager on duty was only able to assist by passing my information to the manager at the West Valley, Utah. The manager has yet to reach out to me (It's been 4 days). All that the local manager did was submit an Insurance claim on my behalf. Doing a rough estimate the total damage that was done to my truck was about $5000. While this incident could have been disastrous ending in the loss of my life or the life of my wife, Discount Tire rejected the insurance claim. They based it on the fact that their policy is that they'll cover anything within 90 days or 3000 miles (whichever one comes first). I had gone 3054 miles. Yes, that is correct. Because of 54 miles Discount Tire refuses to cover the damages they caused. They won't even replace my tire!! So please, please for the love of yourself and your loved ones, think twice before you go to Discount Tire. When you really need them, they will not be there for you. They care more for your money than your life. I will be posting this to all Discount Tire locations, because I feel this issue stems from corporate. read more

In and out in 20 minutes. They fixed the mistake made by the incompetence on the other Discount Tire off 70th and Redwood. For free. Dude bro on the phone was way cool and got it all taken care of. I'll be coming back in the future for sure. read more

This is our place of choice for tires and tire repairs. Normally I would give them 5 stars, but this experience was the worst. The staff was mostly great, but I had to wait THREE hours for a tire repair from a screw. The guy that took my information was very nice, and very personable, but FAILED to mention there was a 2+ hour wait. If they would've given me that expectation, I would've either gone somewhere else, or chosen to wait. I gave them the benefit of the doubt, and that I was already an hour-and-a-half in, but I came too far at this point to leave. I get that it's Friday, I also get that they get busy, but this was absurd. I don't think I'll be going back, at least to this location. Thank you for taking the screw out and fixing it for free, but also thanks for screwing up my Friday afternoon. read more

Their mounting fee is much higher than Walmart or Costco. I pay 12 dollars more per tire here on average for the mounting alone, not counting the cost difference in tires, read more

I absolutely love these guys. They came out and told me everything they where doing to my car and why they where doing doing I live the way they treated me and worked with me on everything that I needed and any questions I had thank you guys read more