Horrible Medical Facility!!! Dismissive Disrespectful Staff on 2nd and 3rd floors…read more Made me wait over an hour past my appointment just to tell me I couldn't be seen by Dr. Pillip, but instead by a Nurse Practitioner.

Used to be a great Dr. Now you can't get anyone oh the phone, they take you forever to call back…read morewith results and when someone does contact you, they are in the Philippines. He also now has the nurse practitioner seeing most of the patients. Completely unacceptable. He seems more interested in making $$$$ with his weight loss clinic.

When I was referred to Cardio Rehab, I was told that the insurance company has authorized over 70…read morevisits with no copay. Eventually I was asked for my insurance card again and told that they needed to check with insurance again. I gave my card and continued therapy. Many weeks went by with no further discussion from this office. I was finally told that I owe $40 per visit if I continued. I immediately stopped rehab as it is not a reasonable charge. I received a bill for almost $500 that I owe for Cardio Rehab copayments. So they took over two months to check this and bill me for their incompetence. I initially paid some on the portal and eventually it disappeared on the portal. I was contacted for a follow-up visit. I did not call to request this visit. Then billing called, I told them that I made payments until they removed it from the portal. They asked if I could pay the $35 copay for the visit which I replied yes. I also agreed to address the rehab bill. When I came for my appointment, the room was half full of patients waiting. I stood at the window as the receptionist scrolled for 5 minutes on her phone. She then asked for the copay and the rehab bill. I said I talked to billing and will address it with them. I asked if the Dr is on time. Being well known for having patients wait for hours. Being disabled, I made it clear I will not wait a long time. I asked again and was told "I think he is on time" I informed them that I would pay the copay on my way out which I have done before as I will not wait if it becomes too long. My disability prevents me from sitting in their uncomfortable waiting room for hours. I was then told by the second wonderful receptionist that I was not to be seen until I paid this bill. At that point I left. I don't know who trains or runs these receptionists, however they are one of the most unprofessional, rude group that gives this practice a look of nasty, miserable people. I have no issues with the doctors or back end staff and have discussed this with Christine, the office manager, on a few occasions. Did these receptionists believe I was going to run out of the door after my visit? Were they trying to shame me in front of the whole waiting room? It's disgusting behavior. I will be taking this to the NY State Department of Financial Services which has taken over the NY State Dept of Insurance. I will take this complaint to any other agency I see fit. these billing practice of letting me continue attending rehab for months before informing me of the changes that could have been done in a single day after asking for my insurance card again is outrageous. I have been to this office previously where I asked if the Doctor was on time and was told that it would be a long wait and I informed them I would not wait and reschedule. This was not a problem. I have also been to this office where the receptionists sit around having a great time while patients sit for hours. Why not call patients and inform them that the schedule to running very late? Do they fear the loss of precious money if they don't have that captive audience? There is no excuse for this inconsiderate behavior. The excuse of emergencies is tired and used way too often. It's also not believable when the staff is sitting around chatting instead of informing the other patients of a supposed emergency. On one of my appointments, I sat there waiting for an hour and when finally asked I was told the Doctor hadn't even walked in the door yet. Do they really have that much contempt for their patients that they would let them sit there knowing the Doctor hasn't even walked through the door and is already over an hour late? While their behavior at the desk will probably fall on deaf ears. I will provide that feedback or complaint where necessary or available. My only regret is what I said out loud to myself "Fuck it I'll just leave". After being berated in front of the entire waiting room for a billing issue that was already discussed with the billing department, I was taken aback by their attempt to humiliate me.

Doctors seem competent but office staff is another story. Absolutely atrocious administration…read more Billed my account incorrectly and waited almost 3 years before bringing it to my attention. Then they made it my problem to resolve before sending me to collection. Then after I spent dozens of hours correcting their work, I continued to follow up with the insurance company to track down a "lost" check that the provider had already deposited. It's almost comical at how poorly this was handled and how I was responsible for fixing this. I would not recommend unless every other cardiologist on LI closes

Greetings Fellow Yelpers, My experience at this practice…read morehas been nothing more than positive. From the initial phone call for an appointment which they booked next day when I told them my situation the office staff, insurance and procedure appointment schedulers were outstanding, courteous and professional. Alex the echo tech was great! Now on to Dr Ezra Deutsch the plumber as he is known, I can't give enough accolades for his professionalism, explanation of what and why's of treatment were necessary. If you have a heart in need, go see Dr Deutsch!

Cathy the Medical Assistant who got my vitals last visit and set me up this visit with a Holter…read moremonitor was a pleasure to deal with. As was Alex the echoman. The snippy nasty blonde at the front desk has a major attitude. This is not the first time she has been this way. I have been coming here for years and she is usually obnoxious. I know we all have bad days every now and then. She seems to be having a bad century.

Have been going to NY Comp and Dr Pilip now for more than 12 years…read more I cannot say enough about his thoroughness. That is the most important part. Whatever has ailed me, he as either provided the diagnostic testing or a solid referral to the necessary specialist. The staff follows up to see how you are doing and notifies me when any test results are back. I'm sticking with the solid medical service.

I was suffering greatly from a multitude of symptoms I was unable to understand. My wife insisted I…read morego see a Doctor, and picked Dr. Pilip from a group of local Doctors in my area. This was an amazing choice. After my first visit with Dr. Pilip, and having no previous medical records to review; he was able to determine I was having significant underlying issues with my hearts electrical impulses. This was an accurate diagnoses from day one. He continues to actively treat my condition and closely monitors my progress. This kind of medical acuity and concern for my health has secured our families confidence in Dr. Pilip, and he is now also my wife's GP. -TCT, Smithtown.

I'm not one to write reviews but it needs to be know.... Horrible customer service!!! The…read morereceptionists are nasty and have attitudes!!! They never return phone calls and seemed to be bothered with any questions you ask!! Nothing but problems since they took over this practice last year...

I highly recommend Dr. Park and this office. I had a great experience from start to finish. There…read morewas no wait time, the check-in process was smooth and easy, Dr. Park had great beside manner, and I felt comfortable with my diagnosis, plan, and treatment. I am now feeling great and can say that this is definitely a well-run office with great staff through and through!

When my skin problem started, I went to a dermatology office in Great River, and they did nothing…read morefor me except tell me to use an OTC cream, which we both knew didn't help much. They just wanted the $20 and "have a nice day." Two months later, I decided to make an appointment at MDCS in Commack, and it's different here. I went there under a lot of stress, and this didn't help my skin issues - it made them worse. Dr. Penzi listens to you, shows great empathy, and has great ideas for approaching the problem. Haley, the PA, is also great at what she does, is just as easy to talk with, and is equally compassionate and friendly as Dr. Penzi. I briefly met with Dr. Gratch, so I can't say much about him yet. He listened to what I had to say, though we didn't have time to discuss everything thoroughly. He seemed busy, so I look forward to continuing the conversation when we have more time. The ladies at the front desk are very friendly and helpful and a pleasure to chat with.

Dr. Gratch is very professional,knowledgeable and thorough.Listened…read moreto all my concerns,asked me questions to get important details,and always explains what we need to watch for regarding our skin.I was very satisfied with the entire visit.The waiting area and office was clean,staff was professional.