Lucas is AWESOME! He truly cares about your well being, he is extremely knowledgeable, and he's…read morebound to help with whatever your ailment. I especially appreciate how he listens to my needs. The staff here is very friendly. It's a very nice place to walk into, and everyone here is super helpful.

This is my second time in using PT. My first experience, with another organization, was a…read moredisaster. I must say first Barbra the receptionist and scheduler is great. Jeff, my therapist is terrific. He explained his treatments after listening to me, and answered all of my questions. As we progressed I was impressed with the changes in treatment paired with my progress. I got to them because my big time hospital group didn't have time for me.

Quick and convenient, however: Daughter was seen for an…read moreinjured foot. The PAC provided a boot by DJOglobal (djoglobal.com) now called Enovis. It didn't fit well and caused bruising of her upper calf. The sports med tried to pad it but it still hurt her. We went to DeVos Pediatric Orthopedic Services. They provided a correct boot (not from DJO). We contacted DJO but they said it was outside the 14 day satisfaction period so we had to pay for the boot. Orthopedic Urgent Care uses DJO to bill for all equipment. Expect bills from DJO/Enovis and from SHMG. DJO is overpriced and in two experiences, neither were a good fit. This is our second issue with DJO equipment.

Clean place. Decent waiting room. Friendly staff. Helpful. Got us in right away but then took…read moreforever for an aide to come in and see us. Gave us options for treatment. Decent visit. Just the wait was so long.

I came in for a pre surgical hip replacement consultation of what to do before my surgery. I…read morewaited 15 minutes for a scheduled appointment. It was so loud and chaotic and the PT had the door open so I asked for it to be shut so I could hear him. He asked me what my doctor had gone over with me on what to expect before the surgery. I told him. He reiterated those same things. I asked a few basic questions that he couldn't help me with, like as a female how do I go to the bathroom and what side should I get into and out of bed if it is my left hip being replaced. It lasted 35 minutes and they charges me $561. I left there and went next door to Hulst Jepsen. Got personal immediate attention, it was quiet, and they charged me half for the same appointment. DO NOT Recommend!!!

I love going to my pool and floor therapies at the Cascade branch. I have worked with quite a few…read moreof the therapists there, from Rachel in the pool ( she is THE best). Always helpful and willing to listen to me. Then there is the gang upstairs that work on the many problems I have. Zach, Nick (tall), and Patrick are really great at what they do. I also have worked with Anna, Carolyn, and others and all of them are very knowledgeable. The front desk with Aubrey and Keshia are so fantastic. It really showed how great and helpful they are when patients had to check in with the very impersonal kiosk. So glad that is gone and we are back to having "live" help at the desk. So much more efficient! I really enjoy going to therapy at CPR because of the great people working there and how knowledgeable they are!

Simply put, one of the very best docs I have ever been treated by. He is hard to get into see but…read morewell worth the time! Thanks to Dr. Fitz and staff for the help over the past several years!!

I have been a patient with this office multiple times over several years. They are professional,…read morefriendly, knowledgeable, and provide top notch physical therapy services. They will continue to be my go to provider.

I can't say enough about Kentwood Physical Therapy. Doug and the team worked with me following my…read morehip surgery earlier this year. This was my second experience with physical therapy. I learned, from my first experience, that you'll make the most progress if you trust the PT's instructions and do the work of recovery. Doug is extremely knowledgeable and expertly guided me through the ebb-and-flow of recovery. He taught me to listen to my symptoms and to know the right exercises for the right situation. You won't find a better Physical Therapist in Grand Rapids.

I loved the Dr. He was very helpful. Wished that the 2 girls at the front desks wore masks at…read morethis time of covid. This facility has a lot of older patients.

Dr Solon was willing to do whatever it takes to get me back where I needed to be a short period of…read moretime!

Loves what she does. Great staff. Really helped my situation with a lot of positivity and…read moreenthusiasm. She seemed really excited to be doing what she was doing as a profession.