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    Advanced Technical Services

    4.6 (5 reviews)
    Open 8:00 am - 6:00 pm

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    20 minutes

    Response rate

    100%

    Services - Advanced Technical Services

    Home network installation

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    3 years ago

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    Accel Wireless - Unreliable with it's raining or above normal winds.

    Accel Wireless

    (69 reviews)

    This internet is completely awful! The negative reviews echo truely. We moved to a location that…read moreonly provides this internet and it cuts out all the time and takes HOURS to download games or apps! We have reached out to the "provider" and they are bad customer service. I'd also like to add that we pay for the "highest speed" and it's still terrible. Don't expect to use this internet in a rainy day or with clouds present we use our phone hotspots. Edit: You are a scammer. If you actually cared and read my comment; I stated that I did reach out and your customer service was awful, your company just coached us to continue paying for the most expensive Internet option, which I stated is continuously, awful. You always use the excuse of wanting to know customer names, Martin when people have explained there's households previously. You don't need to try and educate us on downloads. We have had exceptionally way better Internet that could download way quicker than this junk service. Download speed doesn't affect this junk to cut out when it's cloudy or rainy or even on a clear day! It's an ongoing issue that multiple reviews have stated. Even the Google AI slanders this Internet company based off of so many negative reviews. Keep on scamming, what goes around comes around.

    All around terrible company. The speeds are horrible. The…read moreprice is way too high for low grade internet. Lack of communication when there's outages. Customer service is useless. Requested to cancel due to moving and got a voicemail to schedule a day to shut off service and pick up equipment. Been a whole 24 hours since the voicemail and I have not had a chance to call them back and come home to no service and locked out of my account. Mind you I still have a couple weeks until what would've been my next bill. So I paid for the WHOLE month not a couple weeks. Didn't even give me a chance to set the cancellation up to correspond with my move. Would not recommend ever! You have not made several attempts to reach me I will gladly screen shot the one phone call I received.

    Verizon

    Verizon

    (145 reviews)

    $$$

    Came in at 10:45am (opens at 9am). Staff is friendly and gentleman came to check us in. For a…read moreFriday at this time we were told 10 ahead of us and a 1 hour wait!!! They should add some more bench seating along the wall. We heard more staff were showing up at 11:30. By 11:45 we saw 2-3 more employees arrive and within minutes they were able to help everyone. Sebastian helped us. Good guy and of course has to go through the sales pitches like adding a line, discounts on watches/tablets, linking our account with our frontier account, and streaming bundles. Good guy, but just don't like the Verizon business model...we go in to get daughter a new phone and spend 2 hours there. It's like buying a car. For some reason no deals or phones in stock for the iPhone 17e. Also weird placement of the payment readers. They are right where people sit and is a bit intrusive when you are sitting there and people come up to pay 12in away from you. PRO: Staff was friendly and attentive. CONS: lack of seating, placement of payment terminals, and Verizon's upselling and deals they try to get you to buy.

    I came in to drop off an ipad for trade in. A man took it - but while I sat across from him I get…read morean email that my trade-in was cancelled. I asked him about it and he did not respond. Stupidly I assumed it was a mistake since he took the ipad and gave me a receipt. Needless to say my ipad is gone and I did not get the trade in credit. I called the store and was told to come back in blah, blah, blah. Whatever. For Verizon-when I purchased a new ipad online it told me $600 credit even with a cracked screen. At the store they said $12.50. I called customer service he said they would honor the $600 after they received the ipad and to call back the next Friday. I called back and the new customer service man did not honor the $600. 8 phone lines & multiple new phones for 19 years--looking into switching from Verizon due to poor customer service. 19 years x 12 months x avg $500 mo = $114,000 paid to Verizon.

    Advanced Technical Services - homenetworkinstall - Updated July 2026

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