Impossible to get a response from. Long on promises short on delivery. I installed an expensive system by them of which they have difficulty in programming, managing and repairing. Very, very poor communication from all participants. I would not use again!!!! read more

We had Hi Solutions come out to run ethernet in our new home in Menifee, install security cameras, and wireless access points. They were professional, great communicators, and highly experienced and knowledgeable. This was in February 2024 and 8 months later the system they installed is stable, reliable, and has had zero issues. I'm satisfied with the system and the installation. I highly reccommend Ubiquiti products and Hi Solutions So Call as the installers. They do great work, its a good value, and the products and services are high quality. read more

Unify's communication is on point. They will always get back to you and keep in touch. They are very kind and helpful. Our tech that cam was Marvin. Not only was he on time he was incredibly kind. We went over exactly what we wanted done and he made some suggestions as well. We also went over some additions I want to do in the future. He did a great job mounting our equipment and ensuring it was perfect. He also did some wire management to clean up the mess I made. We are very happy with Unify and their prices can't be beat. I highly recommend any work you may need. For anything as simple as mounting a sound bar, or mounting a TV or creating an entire home theatre. I will definitely be using them for any future project. Their number is saved in my phone. read more

Hi Solutions So Cal - Home Automation Near Me - Temecula, California

This is our go to company for plumbing and a/c. They are quick, efficient and reliable. lol

I'd give this place six stars if I could. Randy was professional on the phone and responded quickly. They did an amazing job installing basically everything that we had: nest doorbell, carbon monoxide/smoke detectors, outdoor cameras, eero, and fixing the Yale nest door we had installed on our own. He even switched out our light fixtures too. The transformer was out on our doorbell and he got that going. Alex explained everything to my husband and made the whole experience pleasant. I'm so glad I went ahead and used this company. read more

I found Unify on Nest.com. When I requested a quote, Randy was very professional and responded in a timely manner. He gave me everything I needed to know about installing a Nest home product ($110). I was so paranoid with worries that the technician wouldn't show up on time or that s/he'd charge me extra for whatever lame excuse once the installation was complete. All of my worries were naught! Before I could call to confirm on the day before, Randy actually called me first to confirm the time that the technician would show up. On the day of, Marvin gave me a 30 minute notice before he got to my house. I was actually worried he was going to cancel because it was pouring rain! He covered his shoes before entering my [Asian] house (we take off shoes in the house), which I really appreciated. He had everything he needed with him - I just had to show him where the mechanical issues were. After the installation was completed, Marvin showed me how to use the Nest app and some cool features on it. He told me about Nest Aware, which I'll probably be subscribing to after my free 30-day trial. Marvin answered so many of my questions and concerns. I appreciate their professionalism. I will be calling them again! read more

HIGHLY RECOMMEND: Just had Nest Smart IQ Outdoor Cameras Installed Hey neighbors. So we had a camera system for years now and I finally decided to upgrade them to the Nest camera system. I got mine on eBay and saved money that way since retail these newer models are more $$. Anyway, Nest recommend a few different companies and installers for the 9 cameras I wanted installed. I went with Unify Smart Home for many reasons. Primarily because they were willing to install them with a custom setup (I'm a techy guy and wanted things a little more advanced) and high up on my 2nd story eves. The 2nd reason was price. They gave me a great deal on all 9. They arrived today at 9am and text and called me prior to arriving. They were very professional, patient and willing to learn my requested setup. They walked me through the app and installed everything and customized the camera settings so I didn't have to. They were fast, they cleaned up after themselves, weather sealed the holes they drilled, adjusted the camera angles until I was happy (only a few needed adjusting since they made sure the cameras were optimized for 360 degree capturing of my property). All in all I can't say enough good things about them. I would def hire them for any future projects and recommend them to EVERYONE for home security and getting the proper equipment and job done! Thank you Damein Their contact info: 888‐551‐7208 www.unifysmarthome.com read more

Hi Solutions So Cal - Home Automation Near Me - Temecula, California

Unify was a pleasure to work with. I found them through requesting a quote on Yelp and they were quick to reply to all my questions. I sent them pictures of my odd shaped living room and they got back to me with a suggestion of the Sonos Arc 5.1 system. They sent out Pat who was very patient with us and professional as we analyzed the best placement for the in-ceiling speakers. Unify charged $50 per placement, including cutting our drywall and it was very worth it. They spent a lot of time and care making sure placement was just right. Unify doesn't do intense drywall work through tight spaces, so they left behind ample amounts of wire for my handyman to finish the in-wall wiring and patching. As for the Sonos gear, they did not up-charge me there either. The price I paid them is the same I'd have paid on Amazon. In fact, some of the items were out of stock on Amazon but Unify had in stock! All in all, these are a great bunch of guys, responsive, well priced and smart. They'll be my first go to for my next professional sound project. read more

We decided to upgrade to the Nest services provided by Unify Smart Home in Rancho Mirage. Well they sent Patrick and he could not have been nicer or more helpful. He was also super great with our dogs!! Patrick did a great job and we are super happy with everything he installed and showed us how to work and manage everything perfectly. Thank you Unify! read more

I call Unify to install a new 70" tv got me, because I know nothing about installing tv's. They made an appointment for the next day, they showed up took about an hour to install and hook up everything like my speakers. Took the old tv install in my bedroom and was done and everything working perfectly in 1 1/2 hours. Perfect service, Great Price, Excellent People!!! I highly recommend this company, I know you will be happy just like I was... read more

THE BEST IN THE BUSINESS! I hired Unify Smart Home to set up surround sound systems for two of my homes. First, I purchased my Sonos ARC, sub, and receiver through them. For my first home, the actual owner showed up for my installation. This guy was amazing! He connected my Sonos Arc and Sub in my living room and ran my wired outdoor speakers through my walls using the Sonos receiver. I was so impressed I hired them a second time. Next, Unify connected my Yamaha receiver to my second home's upstairs loft. Again, they ran the speaker wire through the walls and ran power and HDMI cables through my cabinets. I also purchased a second sub and receiver from Unify for my living room and had the tech connect my ARC, two subwoofer, game room, and outdoor speakers. These guys are true masters of their art! I will be calling them to set up my smart home soon. read more

Great service really stands out. From the initial helpful call for service with Karen (TV wall mount with speaker), to the excellent, professional, safe installation (masks during Covid), it is clear to me that we are working with an entire team who love the work and service they provide. Thanks Karen & Patrick! I was so pleased and impressed with the first job, that I called them back within a few weeks for help switching from my old "home theater receiver and speakers" setup to a Sonos home theater solution that is a game changer for movie nights now. They also helped with ethernet cabling and wireless access point installs. Thanks Marvin and Darrin, you guys are awesome! I feel like I've found a team that listens/hears what we're looking for, can offer suggestions and recommendations, and then professionally install them in a very timely manner. They are cost competitive with other quotes I received, but again, it's their service and expertise that really stand out. read more

Absolute Pros! The best service you can get and the latest tech. They build your system via the cloud and with products that can scale and be managed remotely, just as it should be. The entire team treated my home like it was their own, triple checking sound, placement, etc. white glove service and follow up. My #1 recommendation for anyone wanting to upgrade their home. read more

I contacted Unify to help install my Nest Doorbell that I couldn't do because of some wiring issues I had. They quoted me right away and I was able to easily book an appointment for them to get it straighten out. One of team members, I forgot his name, showed up and got right to working on the installation. I had also bought 2 nest outdoor cameras that I was going to do but I figured I'd let the professionals do it. I'm glad I went with that decision because he did such a clean job installing them. Took his time and delivered quality service. He was very helpful and took the time to listen and answer any questions I had. There was a couple of hiccups with a few technical difficulties but he worked through it and got it resolved which I give big props. Being that, I was so glad to have Unify install all of the equipment, saved me a headache and good quality work! read more

Patrick and Indiana are stellar. They are the definition of amazing customer service from start to end. Patrick in particular was articulate, friendly, explained everything before he was going to do it, made sure i understood what was happening etc ---just a full on professional. Spoke to Randy initially who was OK. He wasn't thorough with what the job would cost (we needed two Tvs mounted a 70inch and 55 inch with a request to hide wires). He said $200 for the 70 and 140 for the 55. Was never told $170 for the wires to be hid + $30 for the equipment. His quote for that over the phone was "an extra $40 for wires" or so i thought. Needed it done asap as I explained and was told they would arrive at 12--so decided to just chalk it up. Wasn't able to throughly review the email invoice (i have a toddler, just moved in, working from home) until 11 am or so. Noticed on yelp that they give military discounts which wasn't explained/asked by Randy. We are a military family so i emailed randy and asked if that could be applied- his response "i already gave you a discount (?? lol how and when? he never mentioned that) but i'll give another 5% off." Then went on to say oh by the way "they won't be there until close to 130." they arrived at 150..no big deal because Patrick was so kind and amazing --the best technician ever. The job was done pristinely. But i think what businesses don't understand is ratings aren't solely about the work done but the process the customer sought you out to get it done...too bad i can't give 5 stars but boy are you lucky to have Patrick and Indiana on your team! read more

Very professional, courteous and on time. Marvin came and installed all the 3 cameras. He is very polite, courteous and professional. You can ask him anything and very willing to help. He gave suggestions to improve our internet signal for the rear cameras. No problem so far. We are pleased and happy with their service. Also, among 2 other contractors, they were cheaper and worth the price. Highly recommendable! read more

Im not sure how to start since all the reviews with this company are 5 stars. I do have to give it to the Company. They are very professional and out of 5 quotes from the NEST website professionals, Randy was the only one who called me directly and sent me a quote. The other companies sent me a text or a standard email. This is the reason I chose this company, although it was the modest expensive install. On our schedule day, Randy met me about an hour early at (10:00am) than my appointment, at my Moms house. Within half an hour he installed the thermostat. The thermostat was WiFi and ready to go I want to say within 30 minutes to an hour. Next was the Yale Lock with Nest connect. This was a challenge, because the old door lock had a smaller hole. Randy told me that he had to drill a bigger hole so the Yale lock can fit and it was going to be an additional charge of $50.00. I agreed. I just want to say that my NEST app was intermittently working on this particular day. I first thought it was my WIFI but after further researching the NEST app has been having issues since the google merger. Anyhow it took about an hour to drill the hole on the door. And another 3 hours for the Yale lock to be installed. I had my 2 year old with me as well as my sick mother waiting for this job to be completed. I thought that drilling a hole and installing the lock would take about an hour max. I heard Randy speaking to someone who was giving him instructions to drill the hole and which drill bit to use. By than baby was crying my sick mom was hungry and he had to go to the nearest hardware store to buy what he needed to drill the hole. I don't want to write anymore, but 4 hours later, baby exhausted, hungry, and finally the lock was installed. He made several calls on how to install the Nest connect to the phone and so on. By than I realized that he had no idea or that he was familiar with what he was doing. I was force to politely ask him to return another day to complete the job. He insisted he wanted to return Sunday and since I thought it was the WIFI I said I would call spectrum. I called Randy and asked him why the thermostat was not showing on my app, he replied because problems with the WIFI. At that point I was so frustrated and tired that I accepted that answer. I than found out that he had added the thermostat to his phone app. And he never added the thermostat to my phone. Im almost done! I called spectrum. To see if there was an issue. There was no issue. Prior to even spectrum showing up I added the thermostat to my nest app as well as set up the Yale lock myself. Btw it's super easy it dictates instruction and you can set it up before you set up the NEST connect. I YouTube it and the YouTube video was 5 minutes. So how did this take 4 hours and was not completed. The 2 star is because of the lack of expertise and knowledge of what the company is installing and what they advertise. This company is supposed to have NEST certified expert technicians installing these security locks and cameras in your home. On Saturday I did not meet a certified expert technician. I paid $240.00 to this company and installation was never completed. I completed the installation myself in less than 30 minutes. I also had to delete Randy from having access to my home, because when I opened the setting on the NEST app he had given himself admin access to my mothers home. Randy did call me and I explained to him that I had completed everything myself. He was very nice, like I said before, and professional, "he said that if I ever need anything or have issues to give him a call". REALLY! I would not consider calling or hiring this company or even referring them due to this experience. Time is money and 4+ hours is not acceptable and not having proper tools is not acceptable. Since I completed the installation myself I should get at least $50.00 refunded to me. read more

Darrin Medley of Unify smarthome just completed the installation of our new Sonos system and we couldn't be happier. He is truly professional from start to finish. Darrin is prompt, efficient, down to earth, and as patient as can be. He is incredibly knowledgeable about all things related to audio and he does a perfect job! Within five minutes he was able to identify the technology, equipment and configuration that would satisfy our needs at a reasonable cost. Our new system works like a dream by the touch of an I-phone. Unify Smarthome automates and controls your entire home environment from your internet, lighting, shades, thermostats and security cameras ! We look forward to continue working with Unify Smarthome to automate our home environment. I would 100% recommend Unify to anyone looking for their type of services. You won't be disappointed! read more

Had an excellent experience with them. Easy to make an appointment and pricing was very upfront! Alex was my installer and he showed up right on time, even though we are 1.5 hours from where they are. He was very solutions oriented considering it was tricky to find plugs that would work for my outdoor cams. He was very respectful of my property and always took his shoes off indoors. My nest cams look great. They even took the time to show me how to use it-- the finer details. Glad I was able to find them via nest pro recommendations. Wish I had found them and done this sooner!! read more

I highly recommend unify they offer exceptional service from start to finish. My technician Marvin even went above and beyond by calling Nest to replace my dorbell. Unify will be my go to company for any future installs. read more

I found Unify through the Nest app and they responded right away with a phone call and email with a quote. They got me in right away and the technician was very professional, caring, answered ALL my questions AND explained all parts of the app without overwhelming me. We were so happy with Marvin the technician that we will have more cameras and WiFi extender installed with them. I cannot say enough about how professional, caring, professional and helpful Marvin was. If more businesses operated this way they would be successful and I would have them back for any related project. Thank you Randy and Marvin!! read more

I will start by saying I'm disabled and I do ok with technology. We had a few WiFi things in the house which work ok. I wanted to make everything work better. So I was looking for a smart home company and found Unify. Absolutely a great choice. Darrin has been great, we discussed options, he made some great suggestions. The installation is done and everything is seamless, I now have both Siri and Alexa controls make life so much easier. All of Darrin's team have been very professional they work clean and were helpful to me with some of my personal needs. If you are thinking of upgrading your home, or have problems with your tech in the house, you can't go wrong with Darrin and the Unify One week later, what a difference! Voice controls have made things so nice, Darrin has checked in with me to be sure everything is working and to see if I had any question. Great customer service!! read more

Unify responded promptly to my request through the Nest app. Their response included an itemized estimate and an introductory call to assure they addressed my concern. A competitor just sent an email and wanted payment up front for a generic installation which I had disclosed was not my issue. Unify made follow-up scheduling calls. Technician arrived on time. Tech confirmed the problem and had the part on hand to resolve it. Tech (Marvin) was professional and courteous. Tech walked us through the software including recommendations. I don't know what more we could have asked for. Excellent and Thank You read more

Darrin was great from the beginning. Quick responses to my questions and was available when I needed. He provided more affordable options and longer term options for what we needed. Came to give a quote and ended up doing all the work the same day which was great. Wore a mask and was respectful the entire time he was in our home. Would definitely recommend and use him again for when we want to make our home a smart home! Thanks again! read more

Extremely satisfied with Unify Smart Home. I requested to have my Nest thermostat installed. Within minutes, i received a call that they were able to come in 15 minutes!! The professionalism and knowledge by the staff was great. Very affordable prices. I will highly recommend them. I will be hiring them again for other Nest products installed. read more

Hi Solutions So Cal - Clean! - Home Automation Near Me - Temecula, California

We needed help with our internet, as we have 3 adults working from home due to Covid. We are limited to our provider options since we live rurally and outside of city limits. Unify Smart Home recommended a system that helped to maximize the connection to the internet. At first, the system had a small issue, but Patrick, the supervisor, had the fix the same day. Since then, none of us have been dropped from WiFi during our work day! Unify was helpful, easy to work with and a good value for the money spent. read more

I have been a little slow in writing this review. We recently purchased a pair of Nest cameras and a doorbell camera as well. It was by sure luck that I stumbled across Unify Smart Home and I thank my stars that I did. This company strongly believes and delivers customer service. The installer was super professional, patient, and very knowledgeable. He listened to what I wanted to achieve and then worked with me to find the optimal placement for the camera. He also took the time to make sure we knew how to work everything and checked numerous times to make sure the cameras were installed correctly and working before he left. He also did a great job of hiding the wires and cleaning up after himself. A couple of weeks later we ran into an issue with one of the cameras because the picture was not as clear as the other ones when in night vision. One of the managers, Randy, came out to our house after dark just so he could see what we were talking about and to also check that the camera was working correctly. It ended up that it was getting IR flashback so we scheduled and sent out a technician to come and re-place the camera so that we would have a better night view. It is very hard to find a company that takes customer service to heart and really delivers on the promise. Unify Smart Home is one of these companies and I will certainly use them in the future when the need arises. To the rest of you I assure you, you can not go wrong hiring these guys!!! read more

The entire experience from getting a quote on the work to be done, modifications of that quote and the install, all totally exceeded expectations. The installer was professional, neat, clean and his technical acumen was excellent. Money well spent, on time and on budget. I couldn't ask for more or provide a better recommendation. read more

Great service. Professional to work with and Marvin was great put our Nest doorbell on. Definitely use them again for future growth!

Unify Smart Home is a godsend. It's easy enough to purchase a Nest Cam from an Apple Store and install it in a window. Now, I see the difference between what I can do, and what real professionals are capable of, and it was well worth it. I own two vacation cabins far away from where I live, and although I've peppered both cabins with Nest Cameras, I've never been able to catch the facial details or license plates of the occasional aspiring house thief. I searched Yelp, discovered Unify Smart Home, and hired them for an initial consult. After a careful inspection of my property, they explained what was actually needed, and installed it all today at a very fair price. I'm impressed, Unify. Thank you. I can't wait to hire you again. read more

Great communication with Randy, and Marvin was soooo knowledgeable and helpful!!!! 2 Nest IQ outdoor cameras installed. Such a neat and tidy job, Thank you Marvin! Will definitely be calling them again. Highly recommend!!! 10 read more

My experience with Unify has been excellent. A very professional, responsive and caring company. I installed a Ring doorbell. Quick fair quote, timely scheduled installation and follow-up. Even more impressive was the installation performed by Patrick. Very knowledgeable, helpful and personable guy. He showed us how to do everything with it and linked it to our Echo Show and even fixed our Nest thermostat programs. Nothing but great things to say, Highly recommended, Hank Palm Springs, CA, read more

Patrick installed a new eero mesh system. He was knowledgeable, explained every aspect of what he was doing and the capabilities of the product. Our internet works all over our 4 story home....I highly recommend Unify Smart Home. Eydie Kornberg read more

Unify & Marvin were great to work with. They showed up on time and made sure i understood the install plan prior to starting. They made sure everything was cleaned up and then walked me through everything to make sure i knew how to use it. Great team. Very happy. read more

Great People Amazing Service Top notch Products all well priced. Would highly recommend for any AV or Automation needs. Was able to do a walk thru remotely and they showed up with everything I needed. Installs look amazing and everything works perfectly. Thank you Darrin and Team!! read more

I could not recommend them enough. They have the knowledge, expertise and flexibility to take care of your job in the most professional way. Also every employee is great and just a pleasure to work with, you might as well have a friend in your home doing your project. That's how they will make you feel. read more

Unify was one of the most professional companies I have worked with. We built our home 3 years ago, and decided not to put in all of the hardwired automation we wanted. The cost was almost $40,000.00. Unify was able accomplish everything we needed, plus integrate my TVs for a fraction of the cost. Everything is wireless, and my internet connection is strong from everywhere on the property (2.5 acres). Thank you for a job well done Ed Morel read more

I highly recommend Unify Smart Home. I used them for a variety for Nest and Google products such as cameras, lights, hubs, locks, doorbell and other A/V items. They are knowledgeable, diligent and professional. read more

They are true pros and truly amazing! I have them installed a smart system for the whole house, window shads, lighting, camera, AC , sound system... Now, all have to do is use my voice or a tap on my phone to control everything in the house. They are kind and trying very hard to meet your needs and desire. I am very pleased and definitely recommend them! read more

I called Unify on Wednesday and had an appointment scheduled for next day to install a Nest camera outdoor. I had an idea where I wanted the camera, but when Patrick W. showed up he suggested another location - not in direct sunlight, pointing in a different direction to capture more points of entry to my home, and no exposed cables. Wow! You can do that? He responded, "that's what we're here for." In the end, I got an outdoor Nest cam adjacent to our garage, with cables hidden in the walls, and cables running on the inside of my garage for continuous power. The camera looks great outside, and delivers terrific viewing angle. Patrick showed me a few tips and tricks on my Nest mobile app, and even suggested if I were to get another outdoor camera, where he would place it. I will call Unify Smart Home again for any outdoor camera installations and any smart home needs. Highly recommend them! read more

Hi Solutions So Cal - Camera installed flush against stucco wall and sealed around opening. - Home Automation Near Me - Temecula, California

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