In February, I called to schedule an appointment for March 31, 2025 at 3pm with Dr. Eric…read moreKuykendall. The woman on the phone confirmed that that day and time was available and that I was now scheduled for it. I put the date and time in my phone so that I wouldn't forget. Fast forward to March 24, I scheduled 2 hours off at the end of my work day so that I can attend my eye appointment scheduled for March 31 @ 3pm. Then today, March 31, I arrive at the office @ 2:55pm and give the receptionist my name and information. She then proceeds to tell me that I wasn't scheduled for today, that I was scheduled for May 11, 2025. I told her that that was impossible as I had double checked with the woman on the phone, put the appointment information in my phone in the calendar app, and even took time off to make the appointment on time. I also told her that I chose this day and time due to needing prescription safety glasses because I work in the aviation industry in a safety sensitive position. I asked if someone had rescheduled my appointment and failed to call or message me, to which she replied no. I don't care what she said or what is on their computer scheduling system, I know what the woman told me back in February. I don't like to be lied to. I will not return to Eyecare of Claremore.

I have been here on 3 occasions and everyone always has a cavalier attitude and comes across like…read morethey really don't care if I give them my business or not. The optometrist I saw also seemed very unprofessional and laidback. Several other office staff came across as mildly condescending. I finally gave up and went to another Optometrist's office in the area and was treated with total respect, which is exactly what I'm accustom to. They also have this carefree attitude that, if your issues aren't resolved this visit, you can just stop by later. Never mind the fact that they're not open on weekends so you have to take time off work to come in. But that doesn't matter right? As long as the customer is the one being inconvenienced? My point is they don't empathize with you, or show any concern for your problems and simply have a self absorbed happy go lucky attitude when this is a "service oriented profession".

Very friendly office staff. Very patient with my daughter while attempting contacts for the first…read moretime. Recommend!

R U D E S T staff ever!!! Geeze, why would anyone recommend this place!…read more Doctor Parker tells me to talk to a specific person in his office, to get my "out of pocket" share, after the insurance pays. What does she tell me?? "Call your insurance and you can go over it with them." WOW!! Thank you. Like I couldn't have figured that much out! Why did I waste time talking to her? Their sign out front says "Open 8:00-5:00." Well, if you close your office for lunch, you are NOT open 12:00 - 5:00, then are you. Tried to drop a check off at 11:50am. Short woman in black scrubs rudely says we're closed for lunch, from 12:00 to 1:00. Okay, but it's only 11:50. Hello?? This place is NOT worth the frustration. PERIOD.

Dr Reineke saw me for a diabetic eye check up and during the check up he found one eyelash turned…read morein he immediately removed it with out informing me that there would be a 96 dollar charge for the service which would have declined for that much money. I contacted his office manager for the charge and let her know was excessive and would have been declined for the price they charge she was extremely uncooperative and refused to even discuss adjusting the charge. I have gone to his office for several years and will not be going back again and I just would like to let people know they would be better off choosing a different doctor

Dr. Fullerton is without question the best optometrist in the area. He is very thorough in his…read moreexams, and takes all the time needed to explain your vision issues. His frame selection is good, and reasonably priced. Kathy, his office manager is very warm and Friendly and great at helping select frames.

This is a wonderful place, very professional. I have actually seen…read more3-4 different doctors and they are all great!

Dr. Teel ROCKS!!!!!…read more This establishment is the best I have every been in. I moved to Tulsa in 2016 and was immediately given this location as a reference. I have not been disappointed with the service the staff offers. The atmosphere is always warm and friendly.

Greeted with a smile. Everyone was very friendly and polite. Explained everything that they doing…read moreand answered all questions. Would recommend them to anyone needing eye care.

R U D E S T staff ever!!! Geeze, why would anyone recommend this place!…read more Doctor Parker tells me to talk to a specific person in his office, to get my "out of pocket" share, after the insurance pays. What does she tell me?? "Call your insurance and you can go over it with them." WOW!! Thank you. Like I couldn't have figured that much out! Why did I waste time talking to her? Their sign out front says "Open 8:00-5:00." Well, if you close your office for lunch, you are NOT open 12:00 - 5:00, then are you. Tried to drop a check off at 11:50am. Short woman in black scrubs rudely says we're closed for lunch, from 12:00 to 1:00. Okay, but it's only 11:50. Hello?? This place is NOT worth the frustration. PERIOD.

So my experience with this location was the perfect storm for anything & everything that could and…read moredid go wrong. The measure of a company is not within its failure, but in how it perseveres through troubled waters. Anything that could go wrong, did. With that said Tara, the optical manager and Kylee the office manager made sure that though a bad experience was going down, they managed to fix each of the issues and left me satisfied beyond what I had expected to experience in the beginning before everything went crazy. It took a bit of time to fix, but fix it they did.

First time patient. Initial visit was great. Went to pick up my glasses and got a completely…read moredifferent frame than I originally picked out. Was asked for a picture of the frame I chose. Come on now, who takes a pic of the frame when picking out. Picked out another frame that was less expensive. Was told no refund because the glasses had been made. I argued that the frame was not what I chose and I should be due a refund. Manager on duty said per their policy no refunds period because they had been made. I do not recommend at all and I will not be back.