I came to get my brothers glasses repaired while he was in a rehab facility. I wasn't even sure…read morewhat all I needed to do or what it would cost. The employee Mickey was delightful and very helpful. She made the whole process simple. I would highly recommend this location if you are in need.

Horrible customer service. First time in was to get frames. Was not greeted and she turned to see…read morewho came in. She continued to do whatever behind the counter. I stood there just looking at her and waiting. When picking up the glasses, it was a different lady. Was not greeted and she was looking in a drawer for something. Didn't bother to turn around or anything. Continued looking in the drawer for whatever. Once she was done she continued looking for whatever on the wall. In both cases it wouldn't have bothered me if there had been another customer but there wasn't.

Empire Optical has been our eyeglass store for at least 30 years. They have never disappointed us!…read more Both my husband and I love their choice of glass and even more how they take care of us after the glasses are made. My husband's disability took him to a wheelchair while he was in his 50's. Getting him in and out of the vehicle became more difficult so the staff readily agreed to come out to our van to fix his eyeglasses when they need adjustment (which is probably every 2-3 months!) Recently, Kayla has been the "runner" and has taken care of his glasses. She didn't mind the extra effort and was so sweet to both of us while she did the repair. Empire knows how to add the personal touch and we highly recommend them!

I didn't even need an eye exam or new frames; I just needed to get my favorite pair of glasses…read morefixed, and Empire Optical did it so easily and for free! As soon as you walk in, you're met with a massive selection of beautiful frames, and what I think is super unique about their store is that they're pet-friendly! They had two dogs, Elton and Bowie, wandering around while you shop, and they're so sweet. Everyone was very friendly and helpful, and I'm looking forward to going back for a new pair of frames in the near future!

I was so impressed. They were so caring. The service is excellent. The staff is so polite, right…read more.. And the Doctor that owns that place he is awesome. I will continue to go back and continue and continue and continue love that place.!!!

The Dr. Cheatham is very professional, his attention is extremely friendly and everyone who works…read morein the clinic is very attentive and friendly. Everything is impeccable, neat, clean, modern and updated, with good parking and located in an excellent location. I am about four years old. of being a client and they have always treated me very quickly and are waiting for the appointment by sending reminders so as not to forget you

I walked in, and they immediately offered to help. I own Warby Parker glasses currently. They asked…read moreif they could clean them and he replaced the nose pads because they were very worn! I'm so thankful I walked in!!

This is the best Warby Parker! Everyone here is so kind and more than willing to help. They go…read moreabove and beyond in helping you pick out glasses from their wonderful collection, which can be so difficult (especially if you're as indecisive as I am). They also help adjust and make your new glasses feel like home!! Big thank you to Stephanie and Tabitha that helped on many different occasions:)

Soooo, NEVER had glasses in my life. I think I have been to Zoellner in my childhood to have my…read moreeyes checked at memorial location, but that was many moons again, so essentially this is new to me. First of all, I'm aware of all the stigma surrounding this business. Not my business, didn't affect me, so don't let it drive you away. The folks were PROFESSIONAL. Found out I needed glasses. Insurance helped a lot. I am picking them up today or tomorrow after RX is done processing. Shoutout to Makayla at Harvard, the tech. She is SO professional and took away my anxiety over this whole thing. We ran a few tests and I was so surprised to see I couldn't read all the lines! Thank you Makayla and Dr for helping me through this process. ‍

I took in my current eyeglass frame with a slightly different RX for an update. Zellner charged me…read moreover $200 and gave me glasses back that had fishing wire poking out towards my eye and the glass was cut wrong-not lining up with the frame-there's noticeable gaps and the lense was not buffed so there is a white ring around the glass! To fix them they want to keep 1/2 the money I paid and Change the lense to No RX!! I asked for them to be returned in same condition I gave them initially and full refund! They said No. What a SCAM

Black Optical has been, and will continue to be, my go to destination for quality glasses. They…read morehave a fantastic selection of high end optics and top of the line customer service. If you're a local or just in the area, I would highly recommend stopping by to check out what they have. Thank you again Black Optical for an amazing experience

All of the staff at Black Optical are amazing, addicted to serving, and even helping me with style…read moreguidance. Highly recommend them!!

Came in to purchase Cartier buffalo horns with my cousin. Walked in and was greeted by Carla she…read morewas very friendly and helpful spent about two hours there and she was very patient with us. Paid for out glasses and waited till they came in. Carla gave us a call and help us adjust the frames. Customer service seems like there first priority. Thanks you

I've been coming to Visions Eye Center since I began wearing prescription lenses. They took what…read morecould be a traumatic experience (I had to start wearing glasses) and turned it into a fun event. The frames they carry gorgeous, fun and unique. They are truly a fashion statement. From the saleswomen on the floor, to the quality driven technician and the incredible friendly staff all-around, you're guaranteed to leave there smiling. I moved out of state and purchased a pair of glasses somewhere else. Was so unhappy that I had to get new ones from Visions. I won't go anywhere else. You won't either.

I don't recall the doctors name it was a man. He was great, staff is great and I received a great…read moreprescription!

Saw McDaniel again last week, contact problems which are always readily addressed. But I want to…read moreaddress the review by Brittanie, 2/26. Like you I've been going here for years. You said "she", I'm a patient of Chris McDaniel. But I understand that you feel things have changed. They have. And like you, I don't understand it, can't put a finger on it, can't verify a motive. You said, "seemed quite rigid and strange to not be accommodating". Okay we agree, something's awry. But, from my viewpoint, it's still a fun place with the artful displays, the inspired wall paintings, an optometrist who knows sign language, medical competency, etc. Perhaps you'll rethink leaving.

I came across Hicks Brunson via their YouTube Shorts where they explain all about the Transitions…read morelenses and others. Such good content, and answers so many questions. That said, I still had tons of questions so I reached out via phone. They spent 30 minutes on the phone, discussing my needs and provided me with 3 written quotes for various combinations of lenses that would work for me. I was amazed at the level of knowledge and care that was provided. The whole process was very consultative and didn't feel like sales pitch whatsoever. I am forever grateful for the help they provided I wholeheartedly recommend this establishment.

Outstanding service from Becky Joe at Hicks Brunson Eyewear! I placed my order over the phone, and…read moreBecky Joe made the entire process smooth and stress-free. She was incredibly knowledgeable, patient, and attentive to every detail--even helping me choose the right frame style and fit without seeing me in person. Her professionalism and warmth came through clearly, even over the phone. It's rare to find that level of care and service remotely, and she truly exceeded expectations. Highly recommend working with her! THIS IS THE PLACE TO GO FOR FRAMES!

I went in and the store was really busy the poor clerk was by herself she told me that she would be…read moreright with me so I broused around trying on glasses found the ones I liked and stood waiting for her to finish with a customer when she finally got to me she had lost the drawer key but quickly found it she took my scrip for glasses and said the would text when done about 15 min so I waited and they did text me 15 minutes later give props to my clerk you did a wonderful job

I felt unwanted and rushed. As if it was not okay to try on the glasses. Pleasantries and manners…read morego a long way. If only I could put 0, like the pairs of glasses I walked out of that store with.