I didn't even need an eye exam or new frames; I just needed to get my favorite pair of glasses…read morefixed, and Empire Optical did it so easily and for free! As soon as you walk in, you're met with a massive selection of beautiful frames, and what I think is super unique about their store is that they're pet-friendly! They had two dogs, Elton and Bowie, wandering around while you shop, and they're so sweet. Everyone was very friendly and helpful, and I'm looking forward to going back for a new pair of frames in the near future!

Went to empire optical today. Walked in wearing my glasses but one side of them was very delicate…read morebecause I had stepped on them. The last said if the hinges weren't broken she could fix them. They were not. She took them apart then brought me two ear pieces from other regular glasses and said she could replace my Gucci ones with those. She said they cannot be fixed. That's not what she said first. Then she handed my glasses to me in pieces. I can't even wear them at all now. So don't buy Gucci frames and don't go to empire optical for repairs.

Yes, this is a comment on the E admiral store in Tulsa, Oklahoma. Worst customer service ever if…read moreI could give this place a zero I would one person in there will tell you one thing and the other will tell you something totally different. The next day they won't help you out on anything they don't know anything. They even printed out the insurance and still couldn't give me what I was supposed to pay or what I was supposed to anything . So yesterday I could've got free glasses but today I pay for them. I'm not paying $300 for a pair of glasses my Mart express just worst store ever please if you're gonna go do not go to the one on

Three weeks ago paid for a complete eye exam. Also paid for brand new frames and lenses three…read moreframes and three lenses and still no help from these people. They do not have any voicemail so don't bother calling them. You will have to waste your value your money driving all the way over there just complain and figure out why they are incompetent and unprofessional

All of the staff at Black Optical are amazing, addicted to serving, and even helping me with style…read moreguidance. Highly recommend them!!

This is the best optical store in Oklahoma! I have worked with them for years, and they are always…read moreresponsive and professional. As an example, I brought my prescription in to get glasses. The prescription from the ophthalmologist was incorrect, no fault of Black Optical. They fixed it happily and at no cost. If I could give 6 stars I would! Great people and epic selection. Thanks Gary and company. I will never go anywhere else!

Michael Trainer does an excellent job satisfying the customer. Prices are very competitive. Many…read moretimes people have issues with progressive lenses and so did I this time. Michael worked with me and in the end changed my lenses 3 times to satisfy me. I will definitely be back and you should give them a try.

Here's the main problem. I made an appointment with Dr. West for an eye exam for CONTACTS. After…read moreasking him before he started the exam to make sure it was for contacts he straight up told me that eye exams for glasses and contacts were the same thing (should've been the first red flag that he wasn't gonna do what I asked and that he was scamming me, but I was tired and naive so I trusted his word) and ended up giving me a prescription for glasses. I was told over the phone twice that the price would be around $80, but instead was charged $95. Another thing I noticed was the wait time. I came an hour early to my appointment since I was driving straight from Norman to South Tulsa Optical and had everything filled and done, but I still ended up waiting 20 min past my appointment time when another lady, who came in the same time as me and was filling out papers too, was taken in by the doctor in less than 5 minutes just after turning in all her papers. Honestly the whole experience while in the office was not at all bad, but just the aftermath is what did it for me and straight up was a scam.

I walked in, and they immediately offered to help. I own Warby Parker glasses currently. They asked…read moreif they could clean them and he replaced the nose pads because they were very worn! I'm so thankful I walked in!!

This is the best Warby Parker! Everyone here is so kind and more than willing to help. They go…read moreabove and beyond in helping you pick out glasses from their wonderful collection, which can be so difficult (especially if you're as indecisive as I am). They also help adjust and make your new glasses feel like home!! Big thank you to Stephanie and Tabitha that helped on many different occasions:)

Came in to purchase Cartier buffalo horns with my cousin. Walked in and was greeted by Carla she…read morewas very friendly and helpful spent about two hours there and she was very patient with us. Paid for out glasses and waited till they came in. Carla gave us a call and help us adjust the frames. Customer service seems like there first priority. Thanks you

I've been coming to Visions Eye Center since I began wearing prescription lenses. They took what…read morecould be a traumatic experience (I had to start wearing glasses) and turned it into a fun event. The frames they carry gorgeous, fun and unique. They are truly a fashion statement. From the saleswomen on the floor, to the quality driven technician and the incredible friendly staff all-around, you're guaranteed to leave there smiling. I moved out of state and purchased a pair of glasses somewhere else. Was so unhappy that I had to get new ones from Visions. I won't go anywhere else. You won't either.

I was so impressed. They were so caring. The service is excellent. The staff is so polite, right…read more.. And the Doctor that owns that place he is awesome. I will continue to go back and continue and continue and continue love that place.!!!

The Dr. Cheatham is very professional, his attention is extremely friendly and everyone who works…read morein the clinic is very attentive and friendly. Everything is impeccable, neat, clean, modern and updated, with good parking and located in an excellent location. I am about four years old. of being a client and they have always treated me very quickly and are waiting for the appointment by sending reminders so as not to forget you

The service here was awesome. TeArrah was amazing. She was patient and solved my problem. She truly…read moredid an act of kindness. I cannot thank her enough. Her customer service went above what I was expecting and I am glad for the experience.

I'm sharing my personal experience so others can make informed decisions…read more On January 17th, I visited Stanton Optical for a contact lens exam as a first-time contact wearer. After the exam, I was told to return a few days later for trial lenses. During my follow-up visits, I did not receive hands-on instruction for inserting or removing contacts and was advised to purchase a tool online to help. After using the tool, I had difficulty removing the lens and returned to the office multiple times. I was told there was no lens in my eye. However, I continued to experience ongoing irritation and discomfort and sought care at urgent care, where I was given antibiotic drops as a precaution. Several weeks later, the contact lens came out of my eye. Due to the overall experience and continued discomfort, I returned to request a refund, which was provided. I encourage first-time contact lens wearers to ensure they receive thorough instruction and feel confident with insertion and removal before leaving any provider. Your eye health is too important to rush.

I came across Hicks Brunson via their YouTube Shorts where they explain all about the Transitions…read morelenses and others. Such good content, and answers so many questions. That said, I still had tons of questions so I reached out via phone. They spent 30 minutes on the phone, discussing my needs and provided me with 3 written quotes for various combinations of lenses that would work for me. I was amazed at the level of knowledge and care that was provided. The whole process was very consultative and didn't feel like sales pitch whatsoever. I am forever grateful for the help they provided I wholeheartedly recommend this establishment.

Outstanding service from Becky Joe at Hicks Brunson Eyewear! I placed my order over the phone, and…read moreBecky Joe made the entire process smooth and stress-free. She was incredibly knowledgeable, patient, and attentive to every detail--even helping me choose the right frame style and fit without seeing me in person. Her professionalism and warmth came through clearly, even over the phone. It's rare to find that level of care and service remotely, and she truly exceeded expectations. Highly recommend working with her! THIS IS THE PLACE TO GO FOR FRAMES!

I don't recall the doctors name it was a man. He was great, staff is great and I received a great…read moreprescription!

Saw McDaniel again last week, contact problems which are always readily addressed. But I want to…read moreaddress the review by Brittanie, 2/26. Like you I've been going here for years. You said "she", I'm a patient of Chris McDaniel. But I understand that you feel things have changed. They have. And like you, I don't understand it, can't put a finger on it, can't verify a motive. You said, "seemed quite rigid and strange to not be accommodating". Okay we agree, something's awry. But, from my viewpoint, it's still a fun place with the artful displays, the inspired wall paintings, an optometrist who knows sign language, medical competency, etc. Perhaps you'll rethink leaving.