Too expensive Called…read moreto set up routine pest control and they are twice the price of alternatives I could understand if they had a 5 star rating that there may be some better customer service, but not when they're sitting at 2 star

Inadequate annual inspection today with a 10:00-12:00 schedule that finally happened at 1:00. The…read moreinspection was very short and the technician did not use a flashlight or a mallet to test the floor trimwork. In addition not all rooms were checked. This was a minor inspection!!

Very professional, informative, reliable and effective service . Would recommend this business for…read moresure. Thank you so much for going above and beyond :-)

In today's world, you can't get people to call you back, and if they do call back, they don't show…read moreup when they promise to. If they do show up, they don't finish the job when they say they will. You end up calling them multiple times to finish what they started, and they never come back to complete the work. Trapline is the exception to that rule. I made contact with them, they showed up as promised, and did all the work they said they would. They got rid of some very destructive raccoons for me and repaired my soffits. They gave me a quote and a handshake, and they delivered on all of it in a very tight time schedule. I never had to call them back. They did the work they promised completely without any prompting from me. That is rare in this day and age. If you are in the Orlando area and have critters driving you crazy call Trapline and let them take care of it for you. You guys deserve the five stars, you earned it. I will post this review here, there, and everywhere--and by everywhere, I mean Facebook.

I sent a request for quote / availability through Yelp at 3:00am during a sleepless night of what…read moresounded like a large rodent scratching through my attic door. I got a response before 7am and someone was out by 11am. I was impressed by the quick response and showing up on time a couple days before the holiday. Nestor, the tech who came out was friendly, respecting of our home and in my mind conducted one of the most thorough and honest free estimates. We have a pest contract with another company and he suggested we reach out to them as well to see if they would handle, what we thought to be a raccoon as to not violate our contract. He went into the attic (helping me move boxes so we could get into the second attic entrance) and found that it was a rat caught in a trap and it happened to be right on top of our hallway attic entrance flopping around. I was able to call my pest control company and they removed the rat and rechecked entry points and helped seal other potential areas that Nestor pointed out to me during the inspection. I would not hesitate to call them in the future and have reached out regarding a treatment for the attic to neutralize the rat feces.

I can't say enough wonderful things about this company. I will forever use them for pest/rodent…read moreissues. They are a honest, caring, dedicated company. We called many places trying to get help with our squirrel problem. We didn't get calls back and when we did we were quoted outrageous dishonest prices. ABC Home made a in-person consultation with us immediately. Jimmy the representative was so kind and took Covid seriously. He easily identified all our open access points on our home and came up with a decisive plan to help us get rid of our squirrel problem without harming them. Their prices were honest. He even told me a little about their company and made me like them even more. We decided to go with this company and it was a great decision. He immediately got us scheduled as soon as he would with their guy Alex. He came out a few days later and he set up the one way exit and sealed all the holes. We had no squirrel problem within days. After the squirrels were gone he came back and sealed the holes for good. This price also included a one year warranty so I can rest assured. I really appreciate this company's service and will be sharing them with everyone.

came right away, explained everything, opened outlets and sprayed safely for my pets.read more

From the owner: With over 10 years of experience in the pest control industry, your one-stop solution for…read moreaffordable, reliable, and knowledgeable pest management. From residential to commercial spaces. Let us be your partner in Pest Prevention.

John has been servicing our property for some time now, and we appreciate the quality of the…read moreservices he consistently provides. He automatically brushes our eaves and windows as well as sprays on our large back patio, which is helpful b/c of the size and how much of the exterior it takes up. He is also friendly and timely for service appointments, which is helpful for personal scheduling. We have had to call for other technicians to come back for services. John consistently takes thorough care of our property on each visit.

We've worked with Rowland Pest a few times now for some ongoing termite issues and we couldn't be…read morehappier. Long story short: we made the switch after swarms at our house were getting more frequent and our previous pest control company that we had a termite bond with just wasn't cutting it. After the first visit, termite activity completely disappeared for over a year. As you may know, without tenting your home, you can't ever fully get rid of termites, especially living in the Colonialtown neighborhoods. The large majority of older homes deal with it in some capacity. Our last two visits have just been quick spot treatments because of the protection and treatment we got the first time. We only ever have 1 or 2 small sites of activity a year (no more swarmst though), which is a huge improvement from the last company we used. All in all, we're happy with the service and recommend them for termite bonds. Every employee that's serviced our home has been on time, professional, and easy to communicate with. Highly recommend.

It all started one night with some Very Loud Thumping in the attic. Poltergist? Unlikely. Raccoon?…read moreMost likely. Who ya gonna call? Well after some online research, these guys. We opted out of emergency weekend service and instead left the lights on.in the attic all weekend. They came and inspected and sure enough, a raccoon had been there and rats. They installed a one way trap for the raccoon, as I didn't want it euthanized, rat traps and duct tape to further verify what kind of critters were taking up residence and sealed off every possible entrance. I also decided to have them re-insulate the attic as said critters had pretty much torn it up, plus left unsanitary messes. They completed the job in one day and the attic looks great now! Plus the "eviction" had worked, as there was no fur on the tape (they checked several days in a row.)

I am extremely dissatisfied with my experience with Critter Control of Orlando…read more The biggest issue has been their repeated failure to communicate accurate appointment times. Every time I schedule a service visit, I'm given a specific appointment time--such as 12:00 PM--and told that the technician will call around that time or beforehand with an exact ETA. That call never comes. Instead, I end up having to call the office myself, only to learn that the technician is running significantly behind schedule. After the office contacts the technician, I typically receive a text stating they'll arrive two to two-and-a-half hours after the scheduled appointment time. If appointments are really being handled as service windows, then just be upfront about it. Tell customers the technician will arrive sometime between 12:00 PM and 4:00 PM. I can work around that. What I can't work around is being told a specific time and then having to repeatedly chase down updates. I work during the week and often on weekends as well, so scheduling accuracy and communication are extremely important. What's even more concerning is the actual service being provided. During the most recent visit, the inspector never entered my home. He simply walked around the exterior and pointed out an area where bats are allegedly entering--a location that Critter Control itself had previously repaired. Meanwhile, we continue to find evidence of bats inside our living spaces, and occasionally the bats themselves. To make matters worse, nearly every night I can see bats swarming around the upper portions of our house. It honestly looks like something out of Stranger Things or a Scooby-Doo episode--and I do not mean that as a joke. It is genuinely alarming and concerning to witness. Seeing that level of bat activity around the home while continuing to find evidence of them inside makes it difficult to believe the problem is being effectively addressed. At this point, I have very little confidence that the root cause of the problem is being properly addressed. We have no idea how many bats may be present in the structure, and the fact that they are entering occupied living areas raises serious health and safety concerns. I understand that bats are protected during certain times of the year, but when wildlife is actively invading living spaces, homeowners need clear guidance, communication, and responsive service. Unfortunately, my experience has been the opposite. I constantly feel like I'm the one managing the process and chasing down answers. Based on my experience, Critter Control of Orlando has shown poor communication, unreliable scheduling, and a lack of urgency regarding an issue that directly impacts my family's health and safety.

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

Requested spraying for cockroaches. Technician explained everything as he went along and was very…read morepleasant. That was yesterday, and today my kitchen is cockroach free. Ended up getting them when my elderly next door neighbor had his home treated and so they came to my house. Not very neighborly people on Saint Andrews Court!

I was door knocked by a salesman. I was pressured into signing up for some service under the guise…read moreof canceling anytime. I had a couple of services and it made no difference. So I canceled. A YEAR LATER they charge me 675 dollar for a cancellation. I refuse to pay. They bill my card without my permission and then I dispute it. They fight the dispute and the charge remains. Complete scam. Do not sign up for their service.

EXTREMELY DECEPTIVE AND PUSHY SALES PEOPLE! A man came to our home MULTIPLE times throughout ONE…read moresingle day after being told by me I was not interested in any pest control. Then he circles back hours later and catches my husband outside whom never knew I denied this man service to begin with. He pitched his nonsense and somehow convinced my husband to have someone come out. We have been borderline forced to use this company for months now and I've only seen someone maybe twice. We have ants everywhere and I mean everywhere. Large bull ants coming into our home, into our children's bedrooms, tiny ants on counters and on window sills, and I am just super displeased with this service. I called today to cancel only to be told we were locked in to an 18 month contract!!! Mind you we were never told this on the front end which is deception. Upon reading the other reviews, I now see I am not the only one who has had this experience sadly. We do plan to contact our contractual attorney to reach out to who ever owns this shady business. And, to whom ever comments on their google account, please do not send some copy and paste rebuttal comment that you have said to every other person who has complained. Take some ownership of how you do business and make it right for those of us who are not happy and have been deceived by your slimy sales people who solicit business in a No Soliciting Neighborhood.