Extremely slow in delivering results, nothing is a priority, office is dirty, staff is unfriendly…read more(aside from X ray technician who was great). Do not go here.

I was told to come in at 3:00 I was finally seen by almost 4:00 for a ultrasound. I should have…read morebeen told ahead of time that there would be $80 copay for the ultrasound after waiting x amount of time... and then they wouldn't negotiate it with me by billing me or anything of the sort, so they took all of the money I had in my wallet to the last freaking penny. And the ultrasound tech.. she was all right, but she Juiced me up with all that ultrasound gel and then wouldn't even give me a tissue to wipe it down when she was done, but just showed me the way out and I left with my back inside all yucky.

The customer service is disgusting - all the reception staff are rude and unhelpful - I do not…read morerecommend this place

Well unfortunately I started my New Years off with an injury. While working I hurt my back and my…read moredoctor recommended me to look for a place to get an x-ray to get a better idea of what is going on. I went on google and saw this place was close to my house. They offer a variety of services which is great to know for future reference, which includes Digital & 3D Mammography, X-ray, MRI/MRA, CT/CTA, PET/CT, Nuclear Medicine, DEXA | Bone Density, and more. Majority of the services they offer you need to make an appointment, however if you need an x-ray done they talk walk-ins, just make sure you have your prescription, ID and Insurance card. The ladies working the front desk are nice and the x-ray technician was also very friendly and informative. Insurance wise they take most of them. Some downsides include that the waiting room is very small, with very few uncomfortable chairs, it could absolutely use some remodeling. Building is also in a high traffic area where it could be difficult to find parking.

Some staff are Unprofessional. Presume everyone speaks Spanish. Dont send reports to doctor…read more Sometimes rude attitude on phone

Esta oficina es lo peor de lo peor.En Junio del 2024 me hicieron una mamografia y ahora la nueva…read moreoficina donde me hago los chequeos me pidieron los CD de la mamografia anterior y llevo 20 días detrás de ellos .Todo es un cuento:Me dicen que tengo que esperar y para colmo la manager porque le dije que legalmente yo tenía derecho a recibir mi CD me dijo que ella llevaba 25 años allí y sabía de leyes.Solo les pedí en CD de la mamografia porque los medicos necesitan comparar para realizar una biopsia.Ojala la manager de ese lugar lea esto porque desearía decirle que si fuera ella,la hija o su madre no respondería con tan poca empatia.Tengan mucho cuidado con ese lugar tan irresponsables.

I was a little nervous going in for my MRI. The technician was very friendly and patient with all…read moreof my questions. He made me feel very relaxed by the time my scan started.

This MRI and diagnostic center went far and beyond my expectations, if I have to be honest. I…read morethought I would be there for hours. I was in and out within an hour. The technician was very kind and gentle. He made me feel comfortable. I started getting really bad muscle spasms, and he was patient while I massaged the spasm away. Sounds crazy but it's true. And he helped me get up after the exam. He noticed I was a bit dizzy and, again, he was patient.

Everything about that place looks unsanitary. They couldn't find me toilet tissue so I had to use…read morepaper towel. They forgot I even had an appointment & I need a transportation. So I had to call them and they wouldn't even answer the phone... I had to get my doctors office involved and they couldn't even get through. Then I needed a CD of my MRI, which she forgot to give me and I had to remind them

My name is Dr. Richard Periut, and I'm a Pulmonologist / Internist in WNY. I called their Union…read moreCity office, to make an appt for a patient, and no one picked up. That started off bad. Then I called another number, and the guy that answered, told me he was going to transfer me to the UC office. Well, I already did that, with no avail, what help is that going to be? Instead of copying my details so he can share with an administrator or manager, he just offers to transfer me back. I told him I have no time for that (figuring he's just doing the Law of Minimum Effort) and told him I'm never using their services, and threw away their Rx sheets. I told him to make sure no rep comes to my office, telling me about their "wonderful" services. Typical Hudson County business. Good riddance!!!

Longest wait of my life ! It's crazy how much people come here and there's only like 2 doctors …read more. was there for about 4 hours waiting.

I went in there and got treated nicely. The dr. took me in and the ultrasound reports were done as…read moresoon a possible. very kind and helpful. he made sure all my question were answered I'm very happy with my visit. definitely would go back

I had six different imaging procedures during one visit, and I was impressed by how well everything…read morewas coordinated. The staff was professional, organized, and efficient, and I didn't have to wait at all. They made what could have been a long, stressful day feel seamless.

I've had two appointments at this location and have one more scheduled for the future, and I am…read morepretty satisfied from what I've experienced. Granted, I had low expectations of this place - it's an imagining center in the heart of the Kennedy Center in Union City, so by no means was I expecting 5-star service. However, I have been pleasantly satisfied with both experiences. So far, I've had an X-ray of my foot and an Ultrasound of my Thyroid. These are obviously two non-invasive procedures, so if you are coming here for a different kind of test, I can't speak to that. Both times I had an appointment - I was able to create an account and easily book it online. The company sends several reminder messages via text and also allows you to upload everything right to the portal, including your insurance and the order. When you get there, they just verify everything. (You can walk in with a prescription, however this place definitely gets very, very busy.) My first appointment was a Wednesday at 4pm for an x-ray of my foot. They had called and asked if I could come in earlier (since there was no one else on the schedule) and I was happy to do so. I walked in at 3:30 and the place was absolutely packed with people - like standing room only. It took a few minutes just to get checked in, and I was like, "There is no way I will be getting out of here in a timely fashion!" However, I was pleasantly surprised - the tech took me right away and the x-ray was done with no issues. The tech was incredibly mindful, polite, and knowledgeable. I was out in under 30 minutes. My second appointment was an ultrasound of my thyroid. I went when I was off of work, and so I was able to get in in the morning. The place was a lot less crowded and quiet. My appointment was at 12:30, and ironically I did wait a little bit longer to get in to see the tech - but I was out by 1, less than 40 minutes all together. The tech was great - she made me feel comfortable. Both images/ reports were uploaded to the port within 48 hours, and were sent to my doctors. Honestly, no complaints about this place. I got done what I needed to get done with minimal issues, and every staff member (from the desk staff to the techs) were great. I even accidentally dropped an item in the office and a staff member called me right away to come claim it - I didn't even realize I had something missing. I can understand why someone would want to go a place that is 'fancier' than this imaging center, but for what it is - it gets the job done!

Came here at 10:30 pm on a Sunday night without an appointment to do a Covid test for travel. The…read morecheck in was extremely easy. You just put your information into their tablet. They will then send you an immediate text where you fill out the paperwork. The entire process took less than 5 minutes to complete. You can then monitor your place in line via there website, which was quite convenient because you don't have to wait inside their office. There were about 10 patients ahead of us, but they move quite quickly. We checked in at 10:26 and were out by 10:52. Christine performed our tests. She was friendly and very professional. All you need is your drivers license. They accept insurance, but also take patients with no insurance. The test was free of charge. The results were ready less than 48 hours later. You have to create an account with Quest Diagnostics to access results.

Love them. The location is very convenient; accessible by 4 main bus lines, on a major artery of…read moreNorth Bergen. There are plenty of food options around the clinic. The clinic is pristine, and so is the area it is located in. Sidewalks completely swept. Even late at night, I didn't feel unsafe. Went in for excrutiating ear pain. They have you check in through their iPad and then fill out a paper form. They collect payment prior to the visit, and without insurance, the cost is $120. English and Spanish are spoken at the office. When I walked in, it was pretty late at night, so it was not crowded. I was visited by the doctor quickly, and the operation began. They send the prescriptions right there, so make sure you have the address and name of your favorite pharmacy at hand. Will definitely return for any messes I find myself in. They are open until midnight.

Ladies, I'm gonna blow your minds with my next sentence:…read more Getting a mammogram isn't that bad. Ok, so your mind isn't blown, you just think I'm nuts. And I am... about Mount Sinai West, Radiology Associates West (6th Floor). First off, they ONLY do 3D imaging Mammos, which don't require the techs to flatten you to a pancake and then spend minutes on end trying to reposition and recapture an image that regardless always looks to me like a primordial black hole that is your boob in space. TRUTH: you STILL have to awkwardly stand, head askew, arm reaching, feet turned wonky, boob inserted into a plastic binder... but it isn't so press-y and it is for seconds, not minutes. And not THAT many images are needed, cuz... it's 3D. And if your tech is Sophie, then the experience is a walk in the park. You see, I've been to Mount Sinai West for exactly two years now for my mammos, and Sophie has consistently ensured a decent and even nice experience. Last year there was an issue with my insurance, and Sophie took the helm, called my insurance company, hammered it out with grace, finesse and the assurance that "we'll work this out together". And I was SOOO GRATEFUL. This year, she remembered me right away, and was, again, so personable, understanding, and just the kinda gal you want to see every year if you have to, ugh... get a mammo. They have clean dressing rooms, lockers, and non-papery gowns, and it is quiet and almost spa-like, well, sorta, if your idea of a spa ends in a boob mush. So, another TRUTH: I don't mind going once a year to Mount Sinai West, Radiology Associates West (6th Floor) for what used to be an anxiety-filled nightmare at other locations. Getting a mammogram isn't that bad.

Easy check in with a nice staff plus the tech was awesome. Everyone explains everything completely…read more There was a long wait and the bathroom was dirty were my only complaints. I liked the private dressing rooms with lockers and spacious waiting areas. Nice location. I recommend it.

The entire staff are so kind. Maria the CT tech explained the process with contrast in detail and…read moremade me feel very safe. Overall I would recommend to anyone!