Very fast and professional, highly recommend. As we all are familiar with in the Keys, Fast and…read moreprofessional aren't used in the same sentence very often down here

Preston is absolutely the BEST when it comes to appliance repairs!!!! He shows up when he tells you…read morehe will (that alone makes him great). If you explain the problem beforehand,he's got it mostly figured out while he's on the way to your house. He is the utmost professional and incredibly knowledgeable about all appliances and the quirks each company has. He works quickly and does everything within his power to get you up and running as soon as possible. Preston is 1000% honest about the repairs and the costs.Our only complaint is that he's not also an electrician and plumber.........

We recently moved to the Keys into our new construction home. Our kitchen appliances are all one…read morebrand, purchased from a big box store. Problems occurred with 4 of the appliances at different times, all under warranty. From the moment Certified Appliance received our work orders from the manufacturer the office called and scheduled our appointments. Understanding the logistics and travel time here in the Keys the wait for our location apppointed day is understandable. Our technician Caesar is very knowledgeable and prompt. Caesar explained the repair and explained our new appliances to us. Big Box stores just deliver and hand you the manual. We we will be purchasing any new appliances from Certified Appliances. Cesear is so pleasant and kindly detailed our new appliances even though we didn't purchase from them. Thank you for your prompt professionalism. Jeff and Bea

Purchased Viking kitchen package 11-2023. Gas leaking from range top 2-2026. Tried calling, left…read moremessage re problem. No return call. Went in person and was told no repair service available. Go to Kolhages !!!

Had an issue with our washer right when renters were coming. Jill set up the service call and Tyler…read morearrived. Even though it wasn't a quick fix and parts needed to be ordered, they did all they could to get it done as soon as possible so our renters had a washer. Great communication and customer service! Highly recommend for any appliance repairs.

Never showed up so not helpful at all. No call no show. Called them and they said oh we are getting…read morestuff for the job....don't need anything to hang a curtain rod besides a drill which we have. Useless

Handyman Steve Hill helped me with fixing a closet door, replaced hinges on some broken cupboards,…read morehelped me install a new porch light, and fixed a fancy but broken (Herman Miller Aeron) chair. All in one visit. He showed up on time and charged a reasonable rate. Key West needs more people like him.

Patrick has been doing appliance repair for 30 years. He's very knowledgeable and while he worked…read moreexplained to us what was wrong with our refrigerator and what had to be done (in our case a switch had to be repaired that turned on & off a heating element). He returned our initial call very promptly. We highly recommend him.

I was referred to Sub Zero by a friend who used them when my A/C went south at one of my vacation…read morerental properties. They showed up very promptly, and they were very good with my vacation rental tenants. I was given the option of a repair or replacement and after an attempt at repair, we all came to the conclusion of replacement. They gave me a really good price on a 16 seer unit and even brought in a crane to place the compressor on top of my townhouse. We recently got a price on the same 3 ton unit at our home in Broward County and it was hundreds more. To top that, they don't need a crane to install that one in Coconut Creek. I will continue to use and recommend AAA Sub Zero at all of my vacation rentals here in the Keys!

I have a turn of the older craftsman house in Key Largo in which I was process of replacing all of…read morethe existing Air Conditioning and unfortunately had initially hired the wrong company. I was left with a half installed HVAC that the inspector marked on the corrections sheet a very long list. So I called AAA Sub Zero as they are certified and listed right on their site. They came right out and assessed the corrections and what needed to be done to get it done right. He explained very clearly where the issues were. He offered a very good price, but more importantly quality installation that would pass code. They removed the problem items with the old HVAC system in a couple days. So I called back the inspector, PASSED! What a weight was lifted off me - and if you dealt with city Inspectors, you know what I mean. Awesome job and very cool guy, I couldn't thank him enough. They have my business for life.