The best insurance agency I've had. Melody is wonderful and always so helpful. Always finds me the…read morebest prices. Answers all my questions and works with our whole family.

My husband and I get all of our insurance (home, auto, health, etc) through Carolina Insurance…read moreGroup. You WILL NOT find better rates from another agent! Toward the end of last year when we had to add our new baby boy to our health insurance, we went straight to Ray, knowing he would give us options with the best rates and coverage, and he indeed, delivered. If you're like us, you're probably paying for Homeowner's Insurance throughout the year via an additional amount on your mortgage, which is put into Escrow. Again, like us, you enjoy the convenience of allowing the mortgage company to pay the insurance from this Escrow account, so you don't have to think about yet another large bill (hello, property taxes) every year. If this sounds like you, CALL CAROLINA INSURANCE GROUP, because you're probably overpaying! We have the same coverage we've always had, but after asking Ray to price some Homeowner's Insurance for us, we're paying $800 LESS per year! We still don't have to worry about an extra bill, since it's built into our mortgage payment, but we're now paying less on that bill every month (without even refinancing)! You owe it to yourself and your family to make sure you're not overpaying on your insurance. Think about what you could do with that extra cash each month!

Ray has always helped me by finding the company that works best for my budget and needs. My…read morecurrent insurance company, Travelers, did an awesome and thorough job with both my car and house damage. Very quick turn-around and very professional!

I was a client here for years, like the other reviewer said,they don't seem to care to do anything…read morethat requires work...but they will take a payment...and overcharge..but won't correct the error. I would never in life use these people or recommend them to friend or enemy. totally clueless when they tell you your rate doubled because of interest rates...that's soo telling lol. I switched companies and got a lower rate by 20 bucks..not only were they high BUT useless...imagine that...where is Jake from state farm when you need him..what a joke...I'm more than glad I left...

Matt Phillips has covered our properties for over 25 years. Home's cars and rentals. He has also…read morecovered some commercial properties that I manage. He has gone over and above what I would expect any agent to do. I would highly recommend him.

Chad Richards is not there for his customers when they truly need him with a claim. I have been a…read morecustomer of Chad Richards for over a decade. When I needed him the most, he was not there for me. November 7, 2024, my husband and I were in a serious auto accident where we were rear-ended by another State Farm customer. While the other driver was immediately found to be at fault, I have been having to fight with State Farm every step of the way. For the first two months, Chad was not able to spare even 5 minutes to speak with me. Then, when he did start talking with me, he gave me wrong information. So, after 3 months of going nowhere with the claim, Chad's office tells me that I should have filed under my own insurance as they would have more insight as to what was going on with claims, could help more, and I could use the "Appraisal" clause. Three MONTHS after telling me not to file under my own insurance. I open a claim under my insurance, and was able to settle on the total loss of my car for more money than was originally offered, but much less than my car was worth at the time of the accident. Once we settled on the total loss of our car, we went out and purchased another car. Upon picking the car up, I called Chad's office to get the new car insured. They took the information and assured me the new car was covered. Two weeks later, I am looking at my account and notice that my old car is still listed and my new one is not listed. I call and speak with Chad's office and they FORGOT to put the insurance through on the new car. I had been driving around with only the "grace period" coverage on my car. We ended up switching to a new state farm agent and went into their office to set up insurance on the new car and was told it was completed. Several weeks later we found out that the same thing happened and the new car was not put on our policy and we were driving uninsured. This has been a full-time job dealing with State Farm and all the hoops they have made and are continuing to make me jump through. If it was not for my persistence and daily calls, I do not think we would have had any settlement on the car. State Farm will do everything they can to not pay a claim and when do offer a settlement, it will be far less than what is fair. We are now going to have to deal with the medical claims and I expect more problems. Getting an attorney and having them take 1/3 of the offer off the top was not a viable option. The only thing State Farm is good at is collecting their money every month, but what good is insurance if they don't pay out on a claim when something happens?

Everyone I have spoken to have been pleasant and enjoyable to handle my concerns or questions. I am…read morebeyond excited to have State Farm as my insurance.

I was rear ended and not at fault. He wouldn't help me with my claim and left me to go after the…read moreother company on my own. Thanks to him, I got nothing when I should have gotten a settlement. Also, he encouraged me to double bill their insurance and my medical policy coverage, which is at very least unethical and probably illegal. Go at your own risk.

Ted Wilder State Farm was able to save us big on our homeowners and auto policies - so much that we…read morereceived a large escrow reimbursement and our mortgage went down $125 a month! His staff was knowledgeable and friendly and our policies covered us better at a lower cost. Definitely 5 stars!

the staff go above and beyond to ensure your needs are met when it comes to insurance! They really…read morecare and treat you so kindly unlike some of the other agency's around! I always talk to real people and not having to deal with robots or call centers is such a blessing! Not to mention some cool decor if you have an eye for vintage furniture and stuff. I would recommend Acf for your insurance needs!

I have been with this company for about 10 years. Awesome! Everyone is very pleasant to all their…read moreclients. They find you the best deal for your needs and go over and beyond to satisfy you! If you need any insurance for any reason, I recommend them to everyone!

Got great Dental Insurance for our family. They were helpful and went out of their way to make sure…read moreall my questions were answered.

Do not recommend. My town house burned valentine's day 2019 total loss due to neighbors electrical…read moreissue according to fire report. She is the hero that saved a family of 3 lives while walking her dog never contacted fire department. No contents paid and had to sell the only thing I had of value for 500$ for an attorney to avoid misdemeanor charges bc no money to clean damage from fire. Sister passed away one week after the fire, mother had a stroke paralyzed one side of her body. Agents antagonized the necessity to write down every item I owned. To this day it is a tragedy I haven't healed from. The agent suddenly stopped communication denying coverage. After all of this, I could not be covered by any homeowners insurance bc my home burned down by no fault of mine. I purchased this home at 19 years old. USDA RHD loan based upon my income. Payment was never to exceed 426.00 goes to 766.00. home goes into foreclosure. Not processing due to COVID-19 shut down according to agent in foreclosure department. I have not received any correspondence since COVID-19 shut down. Turns out I am still in foreclosure. My home was never inspected because of the COVID 19 shutdown. Only pictures were sent. It is 2024 and my home is crumbling. Unfinished floor, back mold, holes that you can internally see to the outside. Spider waterbug and cockroach infestation. I I've in fear always. Neighbor townhouse next door has a leaking roof along with years of deterioration. When I call Kristie Wilson at the ocal USDA SMITHFIELD NC OFFICE I get zero help other than I am in foreclosure. I mowed the grass at 27 s Sussex drive until I no longer had a mower. I knew the lady that lives there had an anurysm which left the home vacant. Almost 30 years later this home is vacant, my home fire, you can still see the soot on the roof. n When I needed help I had none. After COVID-19 shutdown everything has changed. USDA-RHD please stand by your original closing documents. I need to decide my vote in this 2024 election. Please send comments to abigelow2024@gmail.com. google search Johnston county 29 Sussex drive Smithfield NC 02/14/2019 FIRE for more information

I've been a client of Blinson Insurance for about 20 years and really appreciate the great service…read moreI receive. Amy is prompt in answering calls or emails and everyone in the office is super friendly and helpful.