We had some horrible experiences with a CPA; like his staff sending in our forms unfinished and…read moreother big goofs. We contacted Ms. Robertson and completed our taxes promptly and efficiently, most of all correctly. We definitely recommend this business.

This used to be a good place to get your taxes prepared but in the last couple years it is not…read moreworth the money. Dee shows favoritism to some of her clients and to others she won't even call you back. I contacted her last year in February but because she refused to speak with me we weren't able to get my taxes filed until the day before the deadline. She also continues to increase her prices and provide crappier service. If anyone needs a good recommendation try Tax and Financial Solutions

I have been using AATS close to 20 years now. They are professional, efficient and helpful. I…read morehave made many referrals over the years with no complaints. I would strongly recommend them.

I have been extremely pleased with this company and Karilinn Reynolds' great tax advice for over 10…read moreyears! She has been very professional, prompt, and thorough with all my tax needs as a small business owner! I highly recommended Karilinn and Alten Sakai!!

I've been using Altan Sakai for several years now for bot my personal as well as my business…read moreaccounting needs. When I became a small business owner I needed to step up from the small one man shops that I had been using to a firm with the resources that could handle my diverse and more complicated accounting needs. This year I also became the executor to my parents estate which created additional complicated accounting and tax return problems for me. Tom Bode and the associates at Alten Sakai have done an excellent and highly professional job handling a variety of issues for me and I highly recommend them.

Helped with a tax issue I didn't understand in clear language.read more

My taxes had become a wild entity all their own, but no matter what complexities I threw at Able…read moreTax they conquered the IRS code like nobody's business. They help me get things done I'd rather be doing than spending time looking at line items and studying tax law. Mary and her staff have a number of other services they provide in the office that's open year round. Like many others I stumble in during the first quarter of the year to get the man his paperwork. You'll spend far less than you would on wasting time with Turbo Tax and H&R block. For the same rate as H&R you'll get quality service and personal touches. They've been around the block and handle your records with as much care as you do. A far cry from the seasonal "get 'em done here" tax outfits. Able Tax is pure professionals, and they get the highest recommendation.

I'm just not sure if the negative issues I encountered were due to lack of staff communication, or…read morean issue with my individual tax preparer. Maybe both. My taxes are relatively simple - single female, renter, basic 401k, etc. But I had just moved here from NY in the summer of 2020, and did not want to do anything incorrectly. I chose PNW based on Yelp reviews & convenience. They requested the documents that they needed be dropped off - everything was done over the phone due to COVID. Cool, no problem. The day of my phone consult, I get a call from the staff asking about the documents required, saying they didn't have them. I had dropped them off as requested prior to my phone consult date. My stomach dropped - I'm thinking my main tax copies are gone. They called me back later saying they had located them. Phew ... I then did a brief phone call with my preparer, Ryan. It took about 10 mins & the only sticky topic was how to address the fact that I didn't get any stimulus when I should have. He was nice & seemed knowledgeable, so I felt good about everything up to this point. I'm told to let him know when I'm ready for him to submit everything & it will be done right then via e-sign. Now, to be fair - they do inform you that the cost of your taxes being done is based on the NUMBER of forms they have to fill out. You're to look at their website & figure out what your total will be. Unfortunately for me, I was personally not sure what I should anticipate since I had both NY & OR forms. I will say that I was completely freaking floored when I was charged close to $600. I had my 2019 & 2018 taxes professionally done by a CPA when in NY - both times less than $200. Moving forward - It took me 3 separate phone calls over the course of a couple of weeks to get the message through that I was ready to submit the taxes & ready to pay. Each time I was told it would happen by whomever answered the phone, & that I would get an email confirmation for e-sign & CC payment. Each time I waited ....waited ... called back ... waited. Each time I had to re-explain the situation to whomever answered the phone. Finally after the 3rd call, this got done. I e-sign & put the (what feels like outlandish) preparation fee on my credit card. I was then told I needed to pick up my completed tax booklet & forms from the office & that I would get a call when it had arrived within the next few days. Two weeks later I call them, as nobody had called me ... am told it's there ... so I go to sign & pick them up. Again, lack of communication. Next, I get my refund & it's a little under $500 of what my preparer had told me I would get back. I called his office 4 separate times, leaving a message each time, before I finally got to talk with my preparer to ask what had happened. I'm told he doesn't have a way to know that because he can't access my tax info. I contact the IRS like he tells me to & get a letter about them adjusting my refund. I was told to let him know what the IRS says & to send him a copy of any info I get from them. I emailed him a copy & wait 2 weeks. No response. I then start calling the office. Again, 3 separate messages left with no call or email back. Seriously, guys?!! Today, I called again & explained the situation - my preparer wasn't in the office. BUT ... I FINALLY had the luck of speaking with a lady who actually took initiative, looked into my file, looked at the letter the IRS sent me about the adjustment, AND got back to me right away. She explained what had happened and actually seemed like she cared and wanted to help me. So - thank you Julia T - I almost considered giving 2 stars because of you. To summarize, I work in a professional service industry. It would never, EVER be acceptable to ignore my clientele after they had paid for my service. If I have to stay hours past close to answer my client emails & phone calls, I do it. Never in my wildest dreams could I feel okay ignoring messages or emails like this company has. Ultimately, I have to take the responsibility for the money it cost me for my taxes - I just didn't know any better that I would be charged for both NY & OR. Do I still feel like I got swindled? Yes. If you're going to charge me premium rates, I sure as heck shouldn't have to jump through all these hoops & waste my personal time begging for a response. Only to be ignored. I feel that I was incredibly patient & gave them the benefit of the doubt repeatedly. I was never once told "sorry" or offered an apology when I explained over and over that I had already called or emailed, I had already left a message, no one had gotten back to me, etc. I never became verbally upset or rude, despite how I felt. You can do better than this place, at least until they fix what I can only guess are some serious communication issues, or a general lack of client support/care from some of their tax preparers.

April at PNW Tax Service has done my taxes for almost 20 years. She is wicked smart, on top of all…read morethe new and existing tax laws, and offers lots of tips and suggestions in regards to my assets and investments. Even when I am late starting the process because I am waiting for one statement or revision, my taxes get completed quickly. April is fast, efficient, accurate and communicates clearly. I'm amazed at how quickly she goes through my stack of papers in what seems like no order, yet everything gets completed in record time and accurately! On top of all that, she is a really nice person and a pleasure to work with. There was one year I decided to do my own taxes to save money - huge mistake! Unintentionally I left out one income interest statement which the IRS caught 3 years later. I had to pay a large penalty, redo that year's taxes and the following 3 since the refund amount changed, changing the subsequent year's reporting. That one mistake cost me thousands in tax preparation to correct the original year, the 2 years after and the current year. Lesson learned. Now I'm paying it forward. Get your taxes done by a professional who is expert in their field, on top of all the new laws and accurate! April and Pacific NW Tax Service is my choice all the way. I'm very satisfied with the level of service they provide.

Awesome cpa firm. They spent amazing time making sure all was well. Harry is an outstanding cpa,…read morewonderful guy. Definitely coming back.

I've been working with David Appel since I started my business in Beaverton eight years ago. I…read moreappreciate his help and guidance over the years. I started as a sole proprietorship and as my business grew Dave helped me to decide whether an LLC or S Corporation was a better fit for going forward. He's also helped me do decide which retirement plan would best fit my needs. I've recently semi-retired and moved to Arizona but will continue to work with Dave as long as I'm in business.

We have been using Affordable Bookkeeping and Tax Service for at least 20 years and have always…read morebeen very pleased with their service. Every year I dread having to do taxes but it is always an easy and professional experience with Affordable. Highly recommended.

We've been using Metzger Tax Service for a few years now, and we've always been pleased with their…read moreconsistent professionalism and promptness. Their office is comfortable, with snacks and clean furniture. They also have a private conference room for meeting to discuss files and any other pertinent business matters one might have. Their parking lot is quite large, but has a strange configuration that can sometimes bottleneck with other cars. Be careful when entering and exiting the lot.

I've been going to Metzger Tax Services for years. This will be my last year. I was charged an…read moreexorbitant fee for my taxes. The receptionist was very defensive when explaining why I was charged so much. I did not like her attitude and I did not like their fee increase. Good luck if you have a complicated tax situation. Mine was not.