they cost me over 5k to do my taxes, they messed them up so much I had to pay for other services…read moreto fix the problem and I'm still working with IRS as per there completion of my taxes I owe way more than what they showed on the returns, - so I over paid for services that were wrong - wrong - and now I'm paying late fees to IRS from their services. I would never ever use this company again in anyway **and they were not there to help me figure out what they forgot to on my taxes **as I look at the years, I see so many issues and errors, I should have seen before but I had thought they had my best interest but I'm so wrong and should have seen it. I'm paying for it now

I am so disappointed with the problems I have with my 2022 tax return. Both my husband and I have…read moreterrible penalties because of paperwork that was not filed correctly or not at all. As well, communication is the worst. They are expensive, non responsive , and do shoddy work.

Very professional and personable. I was audited and found…read morecomprehensive tax services through a referral from a friend. Best referral I've ever received, the audit went great, I'll never go anywhere else again.

Very unprofessional experience. Comprehensive Tax Services does not keep the business hours they…read morepost, which made it frustrating and unreliable to deal with. Communication was difficult at best, calls and messages were not returned in a timely manner, if at all. Overall, I would not recommend this business if you value professionalism, clear communication, or dependable service.

Ben's online portal and communication are great. However, I found myself having to do a handful of…read moreextra steps that I have not had to with other accountants while paying more than double what I've paid in the past. I thought the added fee would prove to be beneficial, but I had to do more work than I've done in previous years. I saw the 5 star reviews and thought it would be worth it. If I had used Turbotax I'd probably have an extra $400 in my pocket, with only a little bit of extra work. I could see how this may be worth it if you have a small business or a very complicated tax situation, but not worth it for the typical taxpayer, IMO.

When it comes to finances and paperwork, I'm easily overwhelmed. It's my achilles. I have been…read moreknown to leave an envelope in the mailbox for a month because even the thought of looking at the paperwork is overwhelming. Seeing a "Numbers" person is something I legit have dreaded. Im not kidding. Dreaded as in nausea and bad nerves. But I made a vow to myself that I was going to bring in 2018 starting out on the right foot in all ways...and this was the biggest issue. So I put out the feelers for a good accountant/tax person and Ben came up. I promptly (before I totally chickened out) made an (out of body ) appt with Ben and Im so glad I did! Ben is SO good with nervous people and people that have limited comprehension of his world. He's very patient, kind and grounded, and that alone helped me be calm. He explained things in very simple and clear terms, could tell when I was starting to get overwhelmed and would crack a joke and bring me back around. I never once felt like an idiot. I left there feeling like I have a solid basic plan to get started on. Sincerely, if you are overwhelmed by this aspect of your life because you have limited knowledge...Ben Numberman Harris is where you want to turn. Im very grateful I did.

When I opened my aesthetic business nearly 3 years ago, Nicki was highly recommended by my CPA. I…read moream a registered nurse and bookkeeping is not my thing. Nicki set up, managed and supported me in this area that was unfamiliar to me. She is a true professional who worked with me both in person and remotely. Her passion for detail and kind spirit sets her apart.

I am a USG employee and have been getting my tax returns done here for over ten years. The whole…read moreexperience has been very professional and reliable. They can get busy, especially around tax time, so make sure you submit your taxes ahead of time and schedule an appointment. Stephanie and her staff are personable and responsible and will get the job done right the first time around.

As a business owner, I called and spoke with Tammy whether her company would offer services that…read morewould fit what I needed. Although it turned out it was not a good fit, Tammy took the time to educate me on what I needed, which I felt was very generous. I can tell Tammy is a person who really cares about trying to do the right thing, I was impressed by her integrity.

Cindy has been such an asset in helping me set up my books for my small business, and has met with…read moreme multiple times to answer questions or explain the things I am having trouble with. Her guidance has been invaluable!

Recently I started a second business and found myself in need of some accounting process and…read moreprocedure. Cindy at Strictly Accounting set up my books and provided training on how to use it. I must say, I wish I had started my first business this way. It took several years of frustration to figure out all that I needed. The core of my business is not accounting, Cindy has my back and it is great to know that she and her staff can provide me with the guidance I need as I move forward with new adventures.

Very helpful with both bookkeeping and accounting/tax questions…read more I'll be using them for a long time moving forward!

Every small business owner I know has nerves about their tax strategy and tax planning. Before…read morePearson my taxes were always in the back of my mind. After Pearson I know how full confidence that I have the best people on the job. They handle my payroll, bookkeeping and tax preparation. I've even had issues with back tax adjustments (stuff I needed fixed from before I started with then) that they have handled expertly and quickly. Early on, i even double checked a lot of their advice with other CPAs to make sure I was getting the best and their guidance has been impeccable. Lorilyn is a tax expert and her team is top notch.

I'm just not sure if the negative issues I encountered were due to lack of staff communication, or…read morean issue with my individual tax preparer. Maybe both. My taxes are relatively simple - single female, renter, basic 401k, etc. But I had just moved here from NY in the summer of 2020, and did not want to do anything incorrectly. I chose PNW based on Yelp reviews & convenience. They requested the documents that they needed be dropped off - everything was done over the phone due to COVID. Cool, no problem. The day of my phone consult, I get a call from the staff asking about the documents required, saying they didn't have them. I had dropped them off as requested prior to my phone consult date. My stomach dropped - I'm thinking my main tax copies are gone. They called me back later saying they had located them. Phew ... I then did a brief phone call with my preparer, Ryan. It took about 10 mins & the only sticky topic was how to address the fact that I didn't get any stimulus when I should have. He was nice & seemed knowledgeable, so I felt good about everything up to this point. I'm told to let him know when I'm ready for him to submit everything & it will be done right then via e-sign. Now, to be fair - they do inform you that the cost of your taxes being done is based on the NUMBER of forms they have to fill out. You're to look at their website & figure out what your total will be. Unfortunately for me, I was personally not sure what I should anticipate since I had both NY & OR forms. I will say that I was completely freaking floored when I was charged close to $600. I had my 2019 & 2018 taxes professionally done by a CPA when in NY - both times less than $200. Moving forward - It took me 3 separate phone calls over the course of a couple of weeks to get the message through that I was ready to submit the taxes & ready to pay. Each time I was told it would happen by whomever answered the phone, & that I would get an email confirmation for e-sign & CC payment. Each time I waited ....waited ... called back ... waited. Each time I had to re-explain the situation to whomever answered the phone. Finally after the 3rd call, this got done. I e-sign & put the (what feels like outlandish) preparation fee on my credit card. I was then told I needed to pick up my completed tax booklet & forms from the office & that I would get a call when it had arrived within the next few days. Two weeks later I call them, as nobody had called me ... am told it's there ... so I go to sign & pick them up. Again, lack of communication. Next, I get my refund & it's a little under $500 of what my preparer had told me I would get back. I called his office 4 separate times, leaving a message each time, before I finally got to talk with my preparer to ask what had happened. I'm told he doesn't have a way to know that because he can't access my tax info. I contact the IRS like he tells me to & get a letter about them adjusting my refund. I was told to let him know what the IRS says & to send him a copy of any info I get from them. I emailed him a copy & wait 2 weeks. No response. I then start calling the office. Again, 3 separate messages left with no call or email back. Seriously, guys?!! Today, I called again & explained the situation - my preparer wasn't in the office. BUT ... I FINALLY had the luck of speaking with a lady who actually took initiative, looked into my file, looked at the letter the IRS sent me about the adjustment, AND got back to me right away. She explained what had happened and actually seemed like she cared and wanted to help me. So - thank you Julia T - I almost considered giving 2 stars because of you. To summarize, I work in a professional service industry. It would never, EVER be acceptable to ignore my clientele after they had paid for my service. If I have to stay hours past close to answer my client emails & phone calls, I do it. Never in my wildest dreams could I feel okay ignoring messages or emails like this company has. Ultimately, I have to take the responsibility for the money it cost me for my taxes - I just didn't know any better that I would be charged for both NY & OR. Do I still feel like I got swindled? Yes. If you're going to charge me premium rates, I sure as heck shouldn't have to jump through all these hoops & waste my personal time begging for a response. Only to be ignored. I feel that I was incredibly patient & gave them the benefit of the doubt repeatedly. I was never once told "sorry" or offered an apology when I explained over and over that I had already called or emailed, I had already left a message, no one had gotten back to me, etc. I never became verbally upset or rude, despite how I felt. You can do better than this place, at least until they fix what I can only guess are some serious communication issues, or a general lack of client support/care from some of their tax preparers.

April at PNW Tax Service has done my taxes for almost 20 years. She is wicked smart, on top of all…read morethe new and existing tax laws, and offers lots of tips and suggestions in regards to my assets and investments. Even when I am late starting the process because I am waiting for one statement or revision, my taxes get completed quickly. April is fast, efficient, accurate and communicates clearly. I'm amazed at how quickly she goes through my stack of papers in what seems like no order, yet everything gets completed in record time and accurately! On top of all that, she is a really nice person and a pleasure to work with. There was one year I decided to do my own taxes to save money - huge mistake! Unintentionally I left out one income interest statement which the IRS caught 3 years later. I had to pay a large penalty, redo that year's taxes and the following 3 since the refund amount changed, changing the subsequent year's reporting. That one mistake cost me thousands in tax preparation to correct the original year, the 2 years after and the current year. Lesson learned. Now I'm paying it forward. Get your taxes done by a professional who is expert in their field, on top of all the new laws and accurate! April and Pacific NW Tax Service is my choice all the way. I'm very satisfied with the level of service they provide.