I was a patient at Advantia OB-GYN Shady Grove throughout my pregnancy and delivered my baby this…read morepast July. Unfortunately, my experience at this clinic was consistently negative and created unnecessary stress during what should have been an exciting time. During my second appointment which was on a Friday at 3 p.m., I waited almost 50 minutes to see the doctor, who only spent a few minutes with me. When I went to get my blood drawn afterward, the lab technician told me they were closed -- even though it was only 3:55 p.m. and their hours are until 4 p.m. After I insisted that I needed the bloodwork done, she reluctantly agreed but was very rude about it. At my next appointment, which was also on a Friday at 3 p.m., I needed bloodwork again. This time, I told the tech taking my vitals if I could have my blood drawn before seeing the doctor. She assured me it would be fine to do it after. Once my appointment ended around 3:55 p.m., I went to the lab, where the same technician and her colleague refused to take my blood and said I could go to the hospital tomorrow to get it done. My husband had to step in and remind them that we both took off work for this appointment before they finally agreed to do it. Around my 25th week appointment, I mentioned to the covering doctor that I was experiencing pelvic pain and difficulty walking. Her response was, "It's only going to get worse, that's pregnancy." When I brought up that I had read about physical therapy, massage, or acupuncture helping, she agreed those were options but told me to "Google it" when I asked for recommendations. The lack of support and empathy was disappointing. Later in my pregnancy, the practice announced they were moving deliveries from Shady Grove to Holy Cross Silver Spring. I looked up reviews for the Silver Spring hospital and also discussed it with my doula, who shared that she had really negative experiences there. I reached out to the clinic to ask if I could deliver at Holy Cross Germantown instead and was told that was acceptable so I registered at Germantown. At my next appointment, I mentioned in passing to Dr. Prosper that I was registered at Germantown. She responded abruptly and told me I was "not allowed" to deliver there. When I explained my reasoning and mentioned that I had already paid for my doula, she was dismissive and unkind. That conversation was the final straw for me. I had already been uncomfortable with the practice but had to stay because I was so far along and couldn't find another provider. I went on to deliver at Holy Cross Germantown, where I had a wonderful experience with my doula and the hospital staff. Unfortunately, I experienced postpartum complications and scheduled a follow-up with Dr. Prosper. During that appointment, she told me she "couldn't help" and reminded me that I "chose to deliver somewhere else,". I ended up going to the ER for help. About a week later, I received a call saying that Dr. Prosper had canceled my 6-week postpartum appointment because I delivered at Germantown. As a new mom still recovering from complications, this was extremely upsetting and unprofessional. I then called the Silver Spring location, where I was met with empathy, professionalism, and understanding. They immediately scheduled me for my 6-week checkup and assured me that what happened was unacceptable. They also confirmed that they already had all my medical records, meaning Dr. Prosper's lied when she said she couldn't help me and she had no records of my delivery. I would strongly caution anyone considering the Rockville location to think twice. No patient should have to experience the level of disrespect and lack of care that I did during such an important time.

I had my first OBGYN appointment here and will definitely be returning…read more The waiting room was very clean! I had no problem taking a seat and waiting to see Dr. Huang. They took me in 20 minutes late which is the reason for the 4 stars. They had so many people in the waiting room and I heard one person say she was waiting 30 minutes to be seen. I did like all the employees. Everyone was very friendly and gave clear instructions. When I got taken to the exam room and had to undress I was surprised there was only disposable gowns and blankets to wear. I am not sure if this is because of covid but I miss the softness of cloth. Also the spot to put your feet during the exam didn't have little socks on the foot holders so my feet kept sliding off. Some aesthetics in this office leave room for improvement, however the doctors and the environment were so nice it was forgivable. Dr. Huang was wonderful. She was friendly and answered all my questions about pregnancy. I liked her gentle touch and how much she communicated with me during the exam. I am very nervous at OBGYN appointments and she did a great job helping me relax. Because I liked her so much I will definitely return to this practice when I am pregnant. I also want to note that this office took care of many patients where English was not their first language. It's great that this practice can accommodate so many people.

I've been a patient at this office for over 10 years & unfortunately, I'm officially done. I miss…read morethe days when it was a smaller, more personal practice & Dr. Gonzalez was still around. She truly cared--she followed up herself, worked tirelessly for her patients & even called to remind you about your annual appointments. That kind of genuine care is long gone. My experience over the last two years has been terrible. Since they expanded, it's like they completely forgot how to treat their patients. They don't remember anything from prior visits, there's barely any follow-through & everything feels rushed & impersonal. Now, they've added insult to injury by announcing that they're going to start charging patients for basic services--things we can't even do ourselves. Even something as simple as a prescription refill feels like you're bothering the nurse or PA. It's crystal clear: they don't care about patient well-being anymore, they just care about squeezing more money out of you. And to top it all off, they had the nerve to send out this email announcing the new fees--while shamelessly promoting their extra services at the bottom. As if we'd want to pay for even more after being told we'll now be charged for the basics. The lack of self-awareness is shocking. I even went back & removed the 5-star review I once left. This office is not what it used to be--it's become disorganized, disconnected & profit-driven. I wouldn't recommend them to anyone anymore.

Absolutely the worst office billing experience possible. From an annual non covered service fee…read morethat they implemented last year of $50 to coding your insurance bills incorrectly, they are just trying to make money and don't care to inform the patients when they charge you. I had called and asked for prenatal care for a pregnancy and was told okay to come in. Instead they charged it as a diagnostic, not as prenatal care then proceed to tell me afterward they don't code insurance for prenatal because they don't don prenatal care and then charge a few hundred dollars. Why on earth allow the patient to think they are coming for prenatal care when they don't offer it. It's an absolute scam on their end and their office should be flagged for that. Their doctors are fine, but beware of all the billing issues and surprises. Unethical coding practices.

So sad to write this but after being seen by Dr. Bryer for years, I learned after I called to make…read moremy yearly appointment that she had left the medical group she was in. No contact number, no referral, just up and one day no longer working. I emailed and texted her on the numbers I had. No answer. After years of care, I felt abandoned.

I had the same experience as Rachel R. Had Dr. Byer for years but when I called to make my…read moreyearly appointment she had retired with no referral person offered. I had not been notified ahead of time. No number to get access to my records. I finally did find a new gynecologist and did trace down my records and had them transferred to the new gynecologist.

I have been a patient of Dr. Levav for many years and highly recommend this practice. The office…read morestaff is consistently courteous, professional, and organized. Dr. Levav is an exceptional physician--thorough, attentive, and very thoughtful in their approach to care. They take the time to listen carefully, address concerns, and explain treatment options clearly. I always feel respected, well cared for, and confident in the care I receive.

I WENT IN FOR MY ANNUAL VISIT 2024. Amy Levav... she not only looks de-sheveled, in a rush, did not…read morelisten to my concerns of pain of possible infection or urinary tract infection, or remind her that I always need to have the use of small cervical spectrum I require-- She just went on her not paying attention to the patient other than to review history notes, and not including a reminder to herself of me needing a small spectrum... She proved herself talking to herself or worrying about the need to move to the next patient... she jammed a large spectrum into me, without warning made me bleed for 24 hours, and caused more than 7 days of real pain. She also covered up her uncaring, brute mannerism, by telling a senior doctor that she did use a small spectrum, but glossed over and left out that I screamed out in pain telling her no one has ever been that brutal-- and it felt like like I was raped. This is immoral behavior, uncaring, heavy handed like a brute...she should retire to a desk job.

I've been going to Dr. Krinn for about 9 or 10 years now and she is amazing. I kept her as my Dr…read more when I moved from Bethesda to DC, and now I'm keeping her even though I have moved to Annapolis. She is worth the drive! She actually LISTENS - which is something that many Doctors could learn from. She is also just a GYN - so I don't have to worry about her cancelling on me for the arrival f a baby, etc. I've had issues through the years and I've always been so happy that she was my Dr. It is hard to get an appt, but again, she is totally worth it!

Dr. Krinn is absolutely amazing. When I moved to Maryland, she came highly recommended by my…read moremom--and I'm so glad I listened. She's incredibly kind, personable, and knowledgeable. As someone who struggles with medical anxiety, I truly appreciate how safe and comfortable she makes me feel at every visit. She takes her time, listens, and ensures everything is clear. I only wish she was an OB!

Fantastic. Just fantastic. Thorough, to the point, with good energy about her. She readily offers…read moreadditional information when asked, without exaggerating risks or "sugar coating" facts. Most importantly, in my opinion, she connects distant symptoms to the images in front of her to get to her diagnosis, a hallmark of a good clinician. Fantastic. Just fantastic.

Dr. H is phenomenal, and is highly recommended if you are in need of special care in your…read morepregnancy. Dr. H is in the top 1% of all doctors, and is personable, smart, and has great bedside manner. Dr. H is great at keeping you calm, and takes proper steps to protect your baby(ies). We have had over 20 appointments with Dr. H and are always taken care of. Her staff is very friendly. There may be times when you have to wait, but it is always worth it in terms of the care. I rather wait 15 minutes for one of the best doctors in the area than be rushed through the process. Overall, Dr. H and her practice is amazing.

Oh my gosh! The best doctor I've seen in years. She listens so well and she acts like she has…read moreall the time in the world. She is very thorough and knowledgeable. So happy to have found her!

Great admin staff; very experienced and considerate doctor :) she really takes the time out to…read morelisten to you, explain things, and takes a holistic approach.

The office charges a $50 annual fee to quote, "help keep the office open" which is separate from…read morethe other medical fees they charge. This is a very sneaky practice and was it not made clear to me prior to my appointment. I will be reporting them to my medical insurance carrier.

NEW PATIENT beware before bothering to book online. I booked through the MyPrevia website. I read…read moreall the information and filtered the search to find closest and best providers in my area accepting new patients. Finally found one and booked at a location and time that fit my schedule. GREAT. Then 4 hours late comes the phone call. It is there office policy to change a $50 Annual Fee just to be a part of the practice. I asked what the fee was for. I was explained it was NOT covered by insurance (Yeah, I figured that out when you called and said "Administrative Fee", Thanks.) "It is just our office policy to charge this fee". I inquired about what it was for, exactly. (I was wondering if it covered things like the lab work and any extra test they may deem necessary in the treatment of a problem or maybe even a 24/7 type service for any possible emergency questions, things like that I would have been ok with, if they were phenomenal, but nope... ,"It's for any paperwork, forms to fill out and referrals" Huh? "Well, I don't need any of those services"... "It's our office policy" OK. Great. Maybe you should include that in you listing on the insurance sites, your patient portal sites and on the Front Page of your website. That is a ridiculous policy. I work in the medical field. I know how to bill insurance and what is covered. I even understand the frustration of that from your side, but, that is not a good enough reason to drive potential customers away. It's just bad customer service. You should be showing these fees on front page of website and on any insurance sites or just say you are not accepting new patients so you don't waste anyone's time. Why would anyone pay this ridiculous fee and their copay just for a typical annual exam?