I've been a patient at this office for over 10 years & unfortunately, I'm officially done. I miss…read morethe days when it was a smaller, more personal practice & Dr. Gonzalez was still around. She truly cared--she followed up herself, worked tirelessly for her patients & even called to remind you about your annual appointments. That kind of genuine care is long gone. My experience over the last two years has been terrible. Since they expanded, it's like they completely forgot how to treat their patients. They don't remember anything from prior visits, there's barely any follow-through & everything feels rushed & impersonal. Now, they've added insult to injury by announcing that they're going to start charging patients for basic services--things we can't even do ourselves. Even something as simple as a prescription refill feels like you're bothering the nurse or PA. It's crystal clear: they don't care about patient well-being anymore, they just care about squeezing more money out of you. And to top it all off, they had the nerve to send out this email announcing the new fees--while shamelessly promoting their extra services at the bottom. As if we'd want to pay for even more after being told we'll now be charged for the basics. The lack of self-awareness is shocking. I even went back & removed the 5-star review I once left. This office is not what it used to be--it's become disorganized, disconnected & profit-driven. I wouldn't recommend them to anyone anymore.

Absolutely the worst office billing experience possible. From an annual non covered service fee…read morethat they implemented last year of $50 to coding your insurance bills incorrectly, they are just trying to make money and don't care to inform the patients when they charge you. I had called and asked for prenatal care for a pregnancy and was told okay to come in. Instead they charged it as a diagnostic, not as prenatal care then proceed to tell me afterward they don't code insurance for prenatal because they don't don prenatal care and then charge a few hundred dollars. Why on earth allow the patient to think they are coming for prenatal care when they don't offer it. It's an absolute scam on their end and their office should be flagged for that. Their doctors are fine, but beware of all the billing issues and surprises. Unethical coding practices.

Love it here, I'm still waiting for my refill from evita James to go here because they answer all…read moremy questions with my first baby, from the beginning of the front desk lady's to the doctor they are amazing, they take care of you they explain everything to you, they are very caring and loving doctors there I love it

Zero. Zero. Zero. Doesn't even deserve 1 star. this office from the first phone call the staff are…read morerushed and no love shown. Bad sign of customer service. They are understaffed and make it hard for people to get schedules needed for high risk care. Nurses... the new one was lovely but, the one I was assigned too is a total Karen for sure. I have never dealt with someone so unprofessional and try to blame you for not being able to leave work for an appointment. I wished they had others but sadly only one sad old lady. Should be replaced honestly. This bad review is because of her. Hopefully they get more staff and can fire her.

I've been to Quality Primary Care about 4 times this year, seeing Dr. Razavian, and I've had a…read moregreat experience each time. He has a very approachable bedside manner and gives you all the information you need upfront to make your own medical decisions. As someone with complicated medical history, I've been extremely impressed with how attentive and thorough Dr. Raz is while designing holistic treatment plans for me. I've been to many, many doctors, and he is by far the most thorough and helpful I've had. Plus, he's up-to-date on recent medical research about niche issues. 10/10 would recommend Dr. Razavian to anyone looking for a good general practitioner. The front office staff and lab techs are lovely as well.

A few things went amiss during my past few visits. I was switched to a new physician, I assume…read morethere is a high turnover rate at this practice. She also seemed overworked. Both my physicians pushed unnecessary appointments so they can bill for more. I tried to refuse directly and firmly and was backed into a corner to agree to one. I also noticed new lab nurses than from a few months ago... one labeled my urine sample with first name only, which I have never seen before. The lab nurses were badmouthing their colleague in front of me and then another patient came in and they said something like "oh here comes another"... pretty unprofessional all around. They were dismissive of a patient asking them a reasonable question. The girl taking my blood was also literally standing on one leg as she drew my blood. A few things I can dismiss, but there were tons of problems that lacked quality primary care. Based on these responses on Yelp, I am also curious if they are breaking any privacy laws as well, but I will not stick around to find out.

Booked an appointment almost a month ago. Checked in up front and was told to wait in the waiting…read moreroom to be called back. I sat there over an hour and a half before someone finally called me up and they determined I was "removed" from the system and that now the Dr. had already left for the day so I couldn't be seen. I took off work several hours early to make this appointment and will not be returning based on this. Extremely unprofessional.

Dr. Patel was on call the morning I went into labor with our daughter (10 days early). She kept me…read morecalm as we experienced some irregularities in the baby's heart rate while using her extensive experience and knowledge to ensure the baby was never in harm. After hours of close monitoring and slow labor progression, Dr. Patel, my husband and I decided the best course of action for the baby was to move forward with a C-Section and relieve the baby of any additional stress. Again, her calmness helped to ease any of our concerns while hospital staff feverishly got me ready for surgery. Once the baby was born and passed all her tests with flying colors, Dr. Patel made every effort to ensure that my surgery was completed without any issues. This continued post-op and once we were settled into our room. Even after a full day of patients in the office and deliveries she was on call for, Dr. Patel came by in the evening before heading home to check on us. Our stellar experience with her continued postpartum as well. With all the follow up appointments and changes to our lives and family dynamics, she was there to provide support, counsel and advice. As we look to expand our family again in the future, we will absolutely continue to have her be our physician then and well into the future.

I am incredibly disappointed and hurt by the lack of care and empathy at this office. I had an…read more11:00 AM appointment but got stuck in an hour of beltway traffic due to an accident. I called ahead and was told there was a 15-minute grace period. I walked in at 11:16 AM, and Dr. Parikh flat-out refused to see me, providing zero explanation or flexibility for being one minute late. As a first-time expectant mom, these appointments mean the world to me. To be turned away after an hour of stressful driving was heartbreaking, but the attitude of the staff made it worse. The receptionists were completely unsympathetic and acted like I was a bother. A little kindness or a simple smile would have gone a long way, especially since turning me away means waiting another three weeks for an appointment. I ultimately decided not to reschedule. This experience completely ruined my trust in this practice, and I will not be returning.

Gyn annual visit for an adult Drive thru medical. Very…read morequick and impersonal. A few helpful tips/info were given but you feel like a number on a factory line.

A friend of mine recommended this practice due to her experience with Dr. Jacobs' understanding of…read moreher child-free lifestyle in the past. As a woman in my mid-20's, I've had multiple years of gynaecologists turning me down for a tubal ligation and I turned here most recently due to that recommendation. When making my appointment with Dr. Jacobs, the nurse told me that it would be a good idea to get a letter of support from a therapist. So in the weeks leading up to the appointment I met multiple times with a local therapist to discuss my choice to be childfree and to make sure that I was making said decision with the best intentions. She agreed that I was and wrote me a letter of support. When I went to my appointment I brought said therapist letter, as well as letters of support from my mother and boyfriend who also came to the appointment with me. Dr. Jacobs was warm and kind and supremely understanding. He said that while he thought I did deserve the surgery, it wasn't up to him. Due to my age and lack of children, he would have to go to all of the doctors in the practice and get them to approve the procedure. He told me to give him ten days and then call the office. I left this appointment quite hopeful. I ended up calling three separate times and leaving multiple messages with nurses. Nearly three weeks after said appointment I got a call from a medical assistant telling me that they were moving me forward in the process and I'd be meeting with Dr. Julie Glass to discuss next steps. I was ecstatic! When I went for my appointment with Dr. Glass she made it clear that this wasn't the next step in the process, but that Dr. Jacobs had transferred my case to her. I asked if he had spoken to the doctors to get their approval and I was told by Dr. Glass that all of what he said about that was incorrect, as in, he had blatantly, point blank lied to me and my loved ones. In actuality, the decision about this procedure comes down to the individual doctor. She said that while she supports my ability to choose, she no longer does surgery and wasn't sure why Dr. Jacobs had transferred me to her and not another doctor in the practice who does surgery. I found out then that Dr. Jacobs also doesn't do surgery anymore, which was something he never mentioned. Dr. Glass could tell how frustrated I was and said that only three doctors in the practice do these types of operations and she called them to see if any would be willing to take my case. After nearly 15 minutes out of the office, she returned to say that the only doctor who would consider taking my case was Dr. Block, but that she was relatively sure it wouldn't happen due to my age. She then took me to the front and I scheduled in with Dr. Block. While at the desk, Dr. Jacobs was right nearby and acted like he didn't even know me. I called a couple days later and cancelled my appointment with Dr. Block because after thinking about it for a while I realised that this practice was just stringing me along. They had no intention of doing a tubal for me even though I supplied them with all of the documents and info they asked for. They were using me to bill insurance for full gyno appointments and taking my copay money. It's disappointing to say the least. I've been turned down for tubals multiple times over the years, but I've never had a medical practice conduct themselves so unprofessionally. I've never been treated with such a lack of respect.

Incompetent office; the staff are plain RUDE! Awful attitude not only when you call them but also…read morewhen in the office. Last time I was there my appointment was at 9am; waited for 45 minutes to actually get checked in. The nurse assistant barely said a word, had an attitude too. Dr. Lauren Ag is great, the issue with this facility is the staff.

So sad to write this but after being seen by Dr. Bryer for years, I learned after I called to make…read moremy yearly appointment that she had left the medical group she was in. No contact number, no referral, just up and one day no longer working. I emailed and texted her on the numbers I had. No answer. After years of care, I felt abandoned.

I had the same experience as Rachel R. Had Dr. Byer for years but when I called to make my…read moreyearly appointment she had retired with no referral person offered. I had not been notified ahead of time. No number to get access to my records. I finally did find a new gynecologist and did trace down my records and had them transferred to the new gynecologist.

I have been a patient of Dr. Jalali's for many years and previously had positive experiences. Over…read morethe past couple of years, however, I've noticed significant changes in the practice. Appointments often run very late, and visits feel rushed despite long wait times. It has also become difficult to receive certain services or medication support, especially when prior authorizations are required. I've felt that the level of communication and follow‑through has declined, and some issues I raised were not addressed in a timely or consistent way. Because of these changes, I ultimately decided to transition to a different provider. I hope the practice is able to improve its processes moving forward.

I love my doctor there, and my issue is not with the doctors. Whoever it is that is supposed to…read moresend prescriptions to the pharmacy: what are you doing? I should not have to schedule a new appointment less than a week after the previous appointment to get a prescription that you all said you were going to send to the pharmacy. You delayed my care and I ended up sicker as a result. I have to agree with some of the negative reviews I've seen elsewhere, regarding your for-profit status. You used to be great and I would recommend you to everyone, but I just don't know that I can do that anymore. This is the third time I've had a problem with the prescription and it's been every single time. I had to have a prescription sent from this office, they will try to make me do another appointment just to get it. That's not OK.