I had to come here for DOT purposes but I noticed that even with appointments, you have to wait a…read morevery long time. Many patients were so unhappy about this which is understandable but the front desk people weren't the nicest either. They functioned very robotic with their emotions and responses. The guy also made fun of a patient who left his wallet in the car with another patient and I found that to be very unprofessional. The medical examiner doctor and the nurse I got were extremely nice and professional, they get 5 stars! If I had a medical emergency though, yeah no I wouldn't come here ESPECIALLY out of pocket.

The doctor or whoever I saw was drilling me to take a covid test. I told her what was wrong as I…read morethink I know my body better than her. She wouldn't prescribe me anit botics as I have a cough n sinus pressure. She told to use mucinex. I said so I wasted my money? She said no I evaluated you. I said you didn't tell me anything new. She was more concerned about why I wouldn't take the covid test then my systems. Last time I will ever go there​

By far the worst experience I have ever had with a diagnose, I had an upcoming cruise and figured I…read morewould get something to knock out a sinus infection (seem to get them each year), waited over an hour after my appointment time, was told to get over the counter meds, when I relayed that every year it takes antibiotics to knock it out, the physician ignored the advice, of course it didn't work, ended up getting A tel health with my Dr, antibiotics worked, bill came in from minute clinic, $700.00 and change after deductible, disputed the bill, they did nothing, they threatened collections, I ended up paying in full, never again, useless, they should stick to flu shots.

I was impressed with how quickly our appointment went and how quickly we got our meds filled. It's…read moregood to know that we have an option for something that comes up and can't get into primary care.

First and foremost we were on vacation but unfortunately my grandson was not feeling well. I was a…read morebit nervous since I am not from the area so I did not know what to expect. From the minute I got in until we left; we received wonderful care from everyone there. The receptionist were very helpful. They processed us so quickly even though I had to contact my son so he could speak with them too authorized treatment. My grandson was treated quickly and the nurse was really nice and understanding. The Dr. (Ferguson I believe) was really patient and understanding with my grandson. She asked him various questions and after carefully listening and examining she figured out what was wrong. She was able to alleviate my concerns and told us what we could do to treat his situation. I am so glad to receive such wonderful medical care from everyone at this place.

My daughter was misdiagnosed. They never tested her and assumed her condition. she only got…read moresicker. I will never go back there!!

I have NEVER been treated so poorly by a doctor in my life and I have seen many doctors due to my…read morehealth conditions. She was clearly not interested in helping me. In the end (after a 2 min conversation) she told me she can't help me and I need to find another doctor. She was extremely rude and just mean. I got the impression she is used to dealing with issues she can quickly diagnose/resolve which I should've figured since the business is called "Walk-in clinic" but she is listed as a primary care provider for Tricare and was closest to me. It is very sad that she is an approved primary provider for Tricare recipients. We all deserve better. The funny thing is she has so many accolades (all over 10 years old) posted throughout the office. Makes me wonder if some people in her profession lose their ability to be empathetic. Also, there is only one person working the front of the office which was a huge mess of piles of paperwork everywhere, very unorganized which made me afraid of how they'd handle referrals and other important processes. They are also just behind the times in their processes. I do not recommend this place unless you want to walk out in tears like I did. Truly an unbelievable experience, felt like I was being pranked for a second. Just run the other way.

Horrible place. My mother was sick and I tried to take her there and they were rude and wouldn't…read moresee her two weeks later I got sick and I tried to go in and the same result

Service is always on point. Entire staff is super cool. Short waits most times and courteous…read morestaff. Doctors are so nice :-)

My wife was not feeling well. Was pretty sure it wasn't a flu or COVID, and would likely need lab…read morework to determine the cause of her not feeling well. She called Centra Care and asked if the providers would be able to write a script for lab testing. She was told yes. Went for the visit, paid her $50 upfront. Then was told they were sorry, but they could not write a script for lab. Staff was empathetic, and admitted that at times they do give scripts for lab. Waste of time and feels like we should able to get our money back?

After over three years, I'm still seeing my endocrinologist here and I still receive great care and…read moreservice. Plenty of parking out front with accessible spaces near the entrance and an accessible entrance. Regardless of who you were seeing you stop at the main desk downstairs to check in. There is almost always multiple people here and they're very fast and efficient. My doctor is on the second floor and you have a choice between the elevator or the staircase. These days I opt for the staircase because my doctors want me exercising as much as possible. It's never a long wait for me as they always bring me in right around my actual appointment time. Everyone is professional and courteous, and the doctor and their staff all listen to what I have to say. My appointments are fairly short as my care is very well managed these days. Even though this doctor is now almost an hour drive for me. I still find it worthwhile to make the trip for the quality of Care.

I was very pleased with the good care from the gastroenterologist…read more I appreciate the help and support

Dr. DeRiggs is wonderful! She is knowledgeable, thorough, kind and very genuine. I received…read moreexcellent care from her. The lab staff at the Clermont location is also great. The phlebotomists that drew my blood were gentle and quick.

I can never get a hold of them. They messed up my prescription and trying to call them is a waste…read moreof time since the phone system will hang up on you every time. No way to email them so only possible answer is to set up another visit on the online system to have them fix their mistake.

It was my first time going to this location, but I was blown away by the professionalism and the…read morecare of the staff. From the moment I walked in I felt completely comfortable and was welcome warmly by the reception staff. Throughout my experience in my appointment, the doctor, the nurse practitioners. The nurses were all exceptionally considerate and walked me through basic concepts when I had questions. The location is incredibly professional, calming, and very clean.

My partner called them to set an appointment to become an established patient. The lady he spoke…read morewith who, we found out was the manager, took all his information including getting copies of his insurance card, told him they take his insurance. This was a few weeks ago. We live 25 miles away and went to his 1st appointment this morning. The receptionist said she needed to check his insurance. 20 minutes later she called him up front and said they don't take his insurance! She said the manager had made a mistake. I can't imagine how this place is run if the manager doesn't even know about insurance. I would recommend anyone needing a rheumatologist, find one that knows about insurance and will not waste your time and your gas.

I absolutely have to say that the front desk staff (Jennifer especially) and the PT staff (Ashley…read morein particular) are the friendliest and most courteous people I have met in healthcare. Jennifer makes the process of checking in seamless. She is so incredibly professional and such a pleasure to see in the mornings Ashley has made the post op physical therapy experience so much more tolerable with her personality. Even though the process has been painful after my shoulder surgery her expertise, guidance and encouragement made me look forward to my next session. The entire staff at FSI has been awesome but I have to give KUDOS to Ashley and Jennifer for going above and beyond in patient care and satisfaction Iris Santiago

Have nothing but good things to say about this group. Dr Patterson listens well and knows his…read morestuff. I've been a patient for 6 years. Today got called back immediately. Staff very nice too!