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    Advent Home Care Inc.

    5.0 (1 review)

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    8 years ago

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    Assisting Hands

    Assisting Hands

    2.9(10 reviews)
    2.9 mi

    two caregivers were wonderful, unfortunately we had issues with one caregiver taking pictures in…read moreour home without our authority of a reason! they can take pictures if needed for care. we were never given reason ! we had several problems with office staff, not sending caregiver on appointed days, nor answering calls, returning calls 4 or 5 days later. billing for days when no one was here, the list of office problems hoed on and on I would not use their service again

    I recently had gotten hired here at this location and the process was easier than it should've been…read moreto start a caregiver role. I have years of experience so I'm not thinking too much of it. I requested over night shits and "blu" the representative there assured me this was the right choice for me. Fast forward to these past couple days I was offered a shift today. I responded that I could take the shift at 6pm that evening. The following day the scheduling manager Keitcha told me I was assigned to the shift. I told her that I wasn't able to come due to me scheduling a doctors appt during that time. She proceeds to tell me that I'll be getting a write up for the missed shift. You can assume I was upset but I told her that's insane and I shouldn't be penalized for something I wasn't aware of being assigned to days later. Her and I have report back and forth (will attach below). She proceeds to tell me this job would t be a good fit because of my sarcasm.

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    Assisting Hands

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    Ascent Home Care

    Ascent Home Care

    5.0(2 reviews)
    9.1 mi

    Words can't express my gratitude towards ascent home care. My father was in rehab and given a weeks…read morenotice of his discharge and suggesting that he had 24 hour care. I had a week to find care for my father, which the other companies I interviewed either needed minimum 2 weeks notice or we just didn't jive. But with ascent home care, they were ready, willing and accommodating! The process with my dad was overwhelming and on his discharge date I couldn't be there. Ascent took the reigns and kept me updated with everything from the time they arrived at rehab to when they were on their way to my dads to when they arrived home. Hey made the process easy. The care workers were amazing and patient with my father and kept me updated with everything going on wth him and supplies he needed. I NEVER had to worry about my dad's care or his safety.I highly recommend this company to anyone who is searching for care for a family member or loved one

    We had the best experience possible with Ascent Home Care and their care-takers. My Father-In-Law…read morewas in a nursing home and it was time for him to come home with hospice. The Dr's gave him 7-10 days to live. He lived for more than 2 months with excellent care from Ascent. Our caretaker, Ariel, was an amazing angel that gave my dear Father-In-Law respect, comfort and friendship. He bathed and fed him and gave him massages. He fit right in with our family. He made a very sad time in our lives bearable and actually enjoyable at times. The owners of Ascent have huge hearts too and are hands on. I highly recommend them for home health care.

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    Ascent Home Care
    Ascent Home Care
    Ascent Home Care

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    Happy Feelings Home Health Care - We are a happy agency that's happy to care for your loves ones .

    Happy Feelings Home Health Care

    3.0(2 reviews)
    4.2 mi

    GOLLADAY , ROCHELLE was fully informed that my husband, disabled veteran, will be home alone, when…read moreI will be out of the country for a month. Despite this, Happy Feelings has been manipulative and attempted to put my husband to carecenter after I left the country; then emailed they would not serve a veteran with fake excuses; instead of quitting, they made a veteran sit on a wet chair and wet bed for a months with their lazy caregiver. GOLLADAY , ROCHELLE said we are not that lazy, but this service has been the laziest service among our past 7 years of experiences. GOLLADAY , ROCHELLE insisted she must meet with a veteran patient to assess our needs, and spent 2 hours. We emphasized someone who can cook because the veteran lost 30lb due to health conditions. Despite 2 hours of waste, her criteria of assigning caregiver was "she lives nearby". The caregiver was not experienced with numerous mistakes, e.g. dropping metals into garbage disposal, putting spoons in the wrong direction to block spinners, mixing laundry white black fuzzy etc., putting garbage into recycle bins, etc Despite not knowing simple breakfast preparation, GOLLADAY , ROCHELLE claimed she is a "cook". GOLLADAY , ROCHELLE suggests her husband is a "cook" but we have to pay her husband for cooking meals. We went along with the assigned caregiver despite her lack of experience, but she's manipulative in order to get more hours to work. Then she started charging hours by check in before she started work, etc. She is argumentative as if she must be right after telling her garbage truck did not pick up things in black plastic bags in recycle bins, she just couldn't stop arguing garbage truck people are wrong, etc. After washing white fuzzy robes with black pants and clothes, she blames me for it was my fault. After I was out of the country, they assigned a young African American girl with a blond wig and hot pink clothes. They claimed she is the supervisor,but I wouldn't be surprised if she related to them. She sat on a veteran's wheelchair, and absolutely did nothing. She didn't change bed despite me informing her it will get wet. I have a video because the veteran has a fall risk and once he falls he cannot get up himself. She just sat on a veteran's wheelchair and did her cell phone things all the time. No meal preparation, no cleaning, no and nothing. Despite my instruction, the village fine if a garbage bin is left in front when pick up is not scheduled. She left the whole week, and the office did not do anything when I complained. If they canceled, veterans could have received better service from other agencies; but this agency is manipulative. Their agreement requires 7 days advanced termination notice in writing. But they are above the law, and don't even tell you. On the last day, this young woman left 15 minutes after she arrived; she talked to her supervisor over the phone, she finished laundry, and how could she finish laundry in 15 minutes? She didn't say bye to the veteran, and walked out. They also force veterans to sign contracts that veterans must pay 100% of expenses if the veteran is riding on caregiver's transportation and the caregiver has an accident. This is not even legal clause, but they think they can get away.

    Happy Feelings Home Health Care has truly blessed my family. We have been looking for a reliable,…read moreloving, comforting company to assist with companionship for my grandmother. They have impacted her life in many ways. Thank you for all you do!!!

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    Happy Feelings Home Health Care
    Happy Feelings Home Health Care
    Happy Feelings Home Health Care - We are servicing veterans!

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    We are servicing veterans!

    Advent Home Care Inc. - homehealthcare - Updated July 2026

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