10/10 care every visit. We were in and out in 30 minutes (including my son doing a breathing…read moretreatment). All of our prescriptions were sent right away and we always get the best care from Ike & the Ma's. The Ma even came prepared with a sucker for him to have after he took the steroid medication to make it taste better for him. Can't recommend them enough.

I went back for a epidural on my lower back right side. I did not want to keep taking topical…read moreremedies. Voong took me in one day and then saw me the next day, knowing my history. Excellent service. Thanks. Great Doctor, no skipping procedures. No additional pics.

Very unprofessional and rude. Would not recommend. Went to him to for pain management and he…read morelaughed at me.

This is my 3rd update on this Wonderful facility Yesterday I had to go into this Urgent Care.. and…read moreas Usual the Entire Staff was Extremely professional and Kind! I was Seen within 15 minutes ... Once I was Seen by the PA she was extremely professional as well as Knowledgeable and I was given my Scripts and sent on my way! Also This facility is the Cleanest Healthcare facility I've ever ever been inside of EVER! Hands Down!

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

Brought my mom in as she was septic and the ER staff was amazing but once she got admitted to…read more3South the care was no longer there. I watched staff for 4 hours on day one and they would come in and check her vitals and leave but never emptied out her full catheter bag nor offer her water. I finally ended up emptying out the bag at hour 2 and asked the next nurse how often are they supposed to empty it out and she told me "oh just push the call button and we will come". So I guess it's not part of their patient care to check catheter bags unless patient requests for it to be emptied out. Day 2 still in 3South, I came in and her IV machine was beeping and it can be heard in the hallway. It took a nurse an 45 minutes to come and check the IV machine which was not pushing her fluids. Day 3 still in 3South, my mom calls me to tell me she hit her call button and had been waiting about 10 minutes to get help to use restroom but no one came and she ended up soiling herself. I HAD to call to get a CNA to go check on her and that still took another 10 minutes. When the CNA finally comes into the room, she asks my mom "Do you want something to clean yourself?". Ummm, hello she couldn't get up on her own to use the restroom so you think she can clean herself?? Really?? By far the worst care I've seen so far offered by this hospital. I do want to say I am giving it a 3 star as she had a wonderful RN and CNA at night who took really good care of her and my mother made sure to tell me how well they took care of her. Seems like the lack of care is on the day shifts.

The lady at front desk at Cath Lab is such a kind and wonderful person we just love her.as…read morechirstina in cath lab so informative and kind ..

Ive been going here for years. Always got good care. Things have changed. My A1C was 1300. I got no…read morecall. That number will put you in the hospital. Life threatining. No call. I found out a few months later at my next appointment. Now thats unprofessional

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Can never get through to receptionist. Lengthy phone wait…read moretimes. Not the same VMC since Adventist took Over!

I was in the walk-in clinic recently and received great care from Dr. Cardenas. He was very…read moreknowledgeable and kind treating me. Not only did he help with my situation, he also commented on another problem he observed which has inspired me to address it. Also the radiology department is tremendous. Competent, friendly. They always rise to the occasion. They exceed expectations, and treat you like a valued friend.

Dr. Yap is extremely helpful and always shows great concern for my wellbeing. The new provider for…read morethe epidurals was very professional. I was quite delighted at the car I got and I am grateful for the expediency for getting me in when I called. Thanks!!!

They will cancel appts regularly. The Np will try and talk you into procedures and if you say your…read morenot ready for that they are condescending towards you. They make you do urinalysis test even when your not on opioid pain medication. You can Not get a hold of the medical records dept which is in Southern California. I have been calling 3+ times a day for a month leaving messages and still no call back. They refer you to physical therapy which puts you on a waiting list for over 3 months.

Terrible experience. I am a registered nurse who cares for patients within this health system, yet…read moreI was unable to receive the care I needed for myself. I visited urgent care for a UTI and was prescribed antibiotics that did not improve my symptoms. When I called back for assistance, I was repeatedly told to follow up with my primary care provider. The problem is that I am new to the health system and do not yet have an established primary care provider, which is the reason I sought care at urgent care in the first place. My urine culture later came back contaminated, and despite ongoing symptoms, no repeat urine test, alternative medication, or meaningful follow-up plan was offered. Instead, I was told that if I was still having symptoms, I would need to return and be seen again for the exact same issue I had been evaluated for just two days earlier. The weekend staff showed no empathy or concern regarding my continued symptoms. As a healthcare professional, I understand that not every treatment works immediately, but I expected better communication, continuity of care, and basic compassion. Instead, I felt dismissed and unsupported while dealing with a painful condition. Urgent care should be equipped to provide appropriate follow-up recommendations when a patient remains symptomatic, especially when the original culture is inconclusive. I left feeling frustrated and disappointed with the lack of patient-centered care.

Went there 9/24/24 after getting very sick from a cruise ship experience. They said I had covid and…read moreasked if I had received the covid vaccine. When I said no they seemed very disgusted and pretty much ended helping me. They told me to purchase over the counter meds and sent me on my way. On 10/3/24 I went to another clinic as I had gotten worse, and they gave me a shot, and had me come back on 10/4 and 10/5 for shots, as I was extremely sick. I would never go to these people again, who appeared to care more about their opinion on the vaccine than my health. I thought I had posted this review in 2024 but did not see it listed, so posting now.