They fixed up my old bike and got it running in a very short time. My experience was that the shop…read morewas very friendly, professional and helpful. I was so surprised by Cecilia's 1 star rating, that I had to check out her other reviews and LOL, every single one of them was a 1-star review! Not a happy person, I would imagine.

I had been looking for this particular bike for months and woodland cycles had it available with…read moreall the shortages of supply. The bike had been built, disassemble, re-boxed. I had one of my relatives pick it up and shipped out to me. Mike at Woodland Cyclery was very informative and professional. He's definitely been in the bike industry for a long time. I highly recommend if you're looking for a quality bike and a quality bike shop. Go to Woodland cycles. Thanks again!!!

needed a spoke on my bike repaired. They had it less than 24 hrs and it was done! in the mean time…read morethey had a rental for me (reasonable) and away we went. Great service! thanks.

I brought my skis in for them to look at. Another local large ski co supposedly waxed and sharpened…read morethem. I skied on them once and they were super slow. The helpful associate at Resource Cycling showed me how there was barely any wax on them and compared the bottoms to a pair they had just worked on at Resource Cycling. Night and day difference. I waited over 2 weeks to get my skis back at the other place. Resource Cycling had my skis done in just under 24 hours! They went above and beyond to right the wrong of the other shop. My skis are now filled, waxed and sharpened properly and honestly look brand new. I will HIGHLY recommend Resource Cycling for ski waxing to everyone I know!

Had a very good experience here recently when I was out shopping for a bike for my girlfriend. The…read moreguys here were very patient while we tried out many bikes, then tried some more, then tried the same ones over again. This is always important when buying a bike, and they made my girlfriend very comfortable when she was working her way through her decision. To make things a better fit, they gave her a good deal on a quick modification to the bike that was done while we waited, so she could try out the fit. Any bike purchased here comes with 2 years of tune ups for free as well as a bottle and cage - can't beat that! While it's crazy to find three bike stores within a half mile of each other, this is the only one you should visit while in New Hartford/Utica area.

I kindly asked the manager to look up a replacement lens and he wanted to charge me twice the…read moreactual amount to get it into the store .$74.00 lens and he wanted to charge me $150 ohhh and I almost forgot he was extramly smug and unpleasant the entire time I was in the at this location. DO NOT RECCOMEND THE STORE

Good honest people. Very helpful. Answered my questions and gave good direction…read moredirection. Nice !

Gotta give it up to these guys! Honest, reliable, great pricing, top notch service and Knowledge…read more They are all enthusiasts. They love the sport and care about their customers and community. Steve and company is exactly what this area needs! We ride down hill and cross country with full suspension bikes. We have a lot of mechanical needs and a lot of bikes given the aggressiveness we ride with. They take care of us, show us some tips, and make excellent recommendations.

Very happy with the speed and expertise given for my recent bike upgrades. Greg is an exceptional…read morebike expert and provided professional guidance and installation of my new bike equipment. Everyone at the shop is always so very friendly and helpful! Thank you so much!

Amazing service, they were very nice about adjusting my EBike I bought online. They didn't make me…read morewait even though they were busy.

Dale provided amazing customer service at Syracuse Bicycle in December when I purchased the…read moreCannondale mountain bike, when I picked it up in February and when I went in to get accessories and to check the way I was fitting the bike with how I was riding. The price was much more reasonable buying it in December and I believe I received great value in this bicycle! I have been riding the trails, on my college campus and around the neighborhood with no problems. Today Dale helped me be prepared for the expected tire blowout with tools and a spare tube to change it with. Also, I purchased a very low profile bag for under the seat to help keep the these live savers on the trail. Finally, Dale showed me the different lubricants to use on the chain. I purchased the oil and he gave me a little instruction on how to best apply it. Knowledgeable people with great customer service is a combination that I appreciate from Dale and Syracuse Bicycle!

Great customer service, speedy repairs, knowledgeable staff and a vast selection of bikes and…read moreequipment. I took my 15 year old Trek in for some much needed maintenance and I am more than happy with the value and level of service provided. I'm sure I'll be back when it's time to buy that long term bike for my son.

Great Service on both my TT bike and road bike. prices are reasonable. super friendlyread more

Mello Velo is the place to go for anything bike. The staff are always helpful and willing to answer…read moreany questions. Just bought my first new MTB, and at the day of pickup they offered an accessories discount, with accessories install! If you're seasoned, or looking to get into the sport, it's worth stopping by!

Super Helpful... great prices. Sam worked with me when I showed up early on a Saturday having…read moredriven an hour

Sam could not have been more helpful and responsive to my emails super service great to have in…read moreour local community

The perfect local bike shop experience. Work with the team here. They will care for you like a…read morefamily member. I agree with the others, fantastic, quality, knowledge.

Fantastic, local bike shop. Staff is very knowledgeable, professional and most of all-helpful!…read more Thank you for helping me choose the perfect bike. You are all so kind and approachable! Also, bikes are sold are in a variety of price ranges. No ridiculous pressure to buy a bike for thousands of dollars if that's not what you're looking for!