Mark is great at finding deals... he got me a significantly better deal than listed on the Air…read moreCanada website for HK... highly recommend.

We were recommended by a friend to contact Jamie Lipsit for our vacation booking . Right from the…read morestart Jamie was very helpful and patient helping us find the right vacation destination. She presented us with several options until we decided on the right resort that fit our likes . We decided on Jamaica , The Jewel Paradise Cove Adult Beach Resort & Spa which was perfect for relaxation and fun which was what we were looking for . Thank you again Jamie See you for our next vacation destination.

From the owner: I’m a Travel Agent looking to help future clients book their next vacation which could be All…read moreinclusive destinations holiday, Cruise’s or even a flight. If you’re looking to book to go to Disney world or Disney Cruise, looking to plan a destination wedding or Honeymoon. Wanting to do a group vacation or bachelor/bachelorette message, email or call I’ll help you book your dream holiday

This H.I.S. Canada is located inside the Sheraton Centre. I came here looking to purchase a Japan…read moreRail Pass, which is only available to tourists and has to be purchased outside of Japan. For something that costs this much, I prefer to receive the rail pass in person instead of ordering it online. The travel agents were very cordial. I didn't have my passport with me during my first visit, so I was handed a form to fill out on my return. Once I returned with my passport and filled out form, they scanned my passport and verified the information on the form and provided a voucher for the Japan Rail Pass (it has to be exchanged for a pass in Japan). The travel agent provided addresses of various locations where the vouchers can be exchanged and also provided information about which lines the pass is not valid on. Overall, it was a pleasant experience. The travel agents were friendly and efficient.

If you are looking to travel to Tokyo from Narita Airport with the Keisei Skyliner voucher, then…read morethis is the place! We also ordered the Tokyo Subway Ticket voucher as a combo with the Skyliner. Plan ahead and inquire if they have the Skyliner tickets you need in stock - depending on whether you are coming from terminal 1 or terminal 2. There was an option to pick up the voucher in person or receive it via email, but I went with the latter choice and got it instantly after my payment was processed.

Danny Hoag booked my trip and then wouldn't help when there was problems at the airport and resort,…read moreso the vacation was not even received at all. I wouldn't recommend this company. They just want your commission and then they try and attack you for complaining. Danny called me personally to be upset he was being held accountable for not fixing the vacation and said he just books the tickets. If you book the tickets you should help the customer if they have an issue. He didn't even care. Money is all he cares about.

We booked a cruise to Alaska from September 20-27 with travel agent Bobbi-Jo Roback and it was a…read morenightmare. She took our deposit on February 17 and the balance was due on July 22. She did not send us anything to show that we have paid the deposit. She told us that we don't have to call her with our credit card to pay the deposit she will keep the card in file. July 22 came and nothing came out from our account. I called her on July 25 to find out what was going on. She gave me some lame excuses and she actually took the balance out. She did not send us an invoice nor the Booking number for 6 weeks. Two weeks before our cruise we had not heard from her. We tried calling her and leaving messages but she was not responding. We called the cruise line to find out if they had our booking. They asked us for our booking number and we told them the agent had not given it to us. They could not find our names in their system and that didn't look good. We called the cruise line the following day and pleaded with them to go through their bookings to see if they can help us. Fortunately someone was patient enough to go through their records and they found us. They were very helpful and they set us up and gave us all the information we needed. Bobbi-Jo was the worst and she never took responsibility nor made an apology. We will never book another trip with her or her company again.

Our Platinum Holidays Peru trip was perfect from beginning to end. A friend and I received first…read moreclass service from the moment we arrived in Peru to the moment we departed. Sean and Binod gave us personal professional and patient service as we planned/arranged our trip and their team of guides, drivers and cultural interpreters on the ground in Peru all gave us amazing and kind service. The drivers and guides arrived on time every day and went over and above to secure our enjoyment and comfort. Our Cusco guide Juan Carlos was exceptional because of his vast levels of knowledge and ability to share Peru's amazing people and culture. All three hotels were wonderful, located in great areas and marvelous breakfasts. https://www.platinumholidays.com/travel-ca/Peru-Tasting-Peru-Wonders-of-Machu-Picchu-Cusco-Sacred-Valley. I hope to travel with Platinum Holidays again in the near future.

We had the best time in Egypt. We completed the best of Egypt tour. I would highly recommend travel…read moreDiscounters best of Egypt tour. We booked with them and then Blue Sky took great care of us once we arrived. We had the best service and care while we were there. The trip was perfect. In Cairo we had Sahar Bayoumi as our Egyptologist. And she was amazing! Make sure to request her. When we arrived in Luxor Hussein El Mouneir was our Egyptologist and he made the trip perfect. He was so knowledgeable and personable. Hussein made sure our trip to Egypt was one we will never forget. Make sure you ask for him to be your guide! We was with him for 5 full days. He went above and beyond to make sure everything was perfect. Habibi!

I would not recommend this travel agency to anyone. Very unprofessional and lacking empathy for…read moretheir customers. My elderly parents recently had many issues because of their lack of knowledge and communication.

I'd pass. Friendly on the phone, promised to call with a quote, no follow-up. So I called back,…read moreonce again she never called back. Not a good sign of reliability which is job one for a travel agent.

My family has used GoWay travel agency for several years now. We use them only for international…read moretravel as we feel they can obtain better results much quicker than we can with better cost efficiency! They use destination specialists for countless different countries! We've traveled to nearly 20 different countries in less than 7 years and typically have had few to NO issues with anything arranged through GoWay. Then most common issues we've experienced have been due to Mother Nature not cooperating on the specific days we had outdoor excursions booked. However, that's nothing that the travel agency could have controlled. Each specialist that has been assigned to us has always been well organized, thorough, knowledgeable, communicative and timely! Even if our assigned specialist is on sabbatical, we have always been temporarily assigned to someone else to cover any of our questions in the event of a random issue or accidental mishap. We, WITHOUT QUESTION, highly recommend this travel agency! Can't wait to plan our next vacation with them!!!

Traveled to Thailand Dec 2-14 2025 on a custom made trip with 2 others (total 3)Transport to…read morehotels/ airports were never on the correct time, usually late. Went to check in for the morning flight to Phuket( was unable)!Called Go Way and explained our situation. At that time we ask them to check us in, which was 24 hours before our flight. Morning arrived and the local guide phoned our hotel to there was no flight. And asked us to go to the airport early. Once at the airport, we were notified that there was no flight to Phuket. at that point we were on our own. Local guide helped us get a van to Chiang Mai, which was a 3.5-4 hour ride on a road under construction.Once at Chiang Mai airport, each of us ran around, trying to find a flight to Phuket.After checking 3 airlines was able to find 3 flights to Phuket.Unfortunately the flight left 9 1/2 hours later. Nowhere to put our luggage, by this time we had already travelled for a month. So there we are in an airport holding onto our luggage. we finally boarded the flight to Phuket at 9:25pm.Arrival at 11:25 pm,travel by van to hotel . Arrived at the hotel 12 hours later than we were told.Lost a full day at the hotel. All expense and stress we experienced on a custom designed trip. Everything was to be taken care of by this company. This happened on December 10.2025. we have been waiting over six months.Finally received a refund for the cost of van to chiang Mai and flight to Phuket.Go Way offered us $144.00 for the stress and inconvenience of being stranded. Phuket, which was to be some R&R four weeks being away. Lost my day at the pool. I've reached out many times to customer service with no reply. Everyone always seems to be vacation I phoned customer service for the month of February. for the vice president, Marlaina Jankowski to please return my . My travel colleague was on the paper trail with emails to Jason Stratford in May. Apparently.this was forward customer service, where it has come to a stop once again. I have done a fair travel in the last number of years. I would never recommend this company,Go Way. I'm very embarrassed that it's a Canadian company. I am going forward with my complaint ladder, Better Business Bureau. I have prep documents of all the expenses and the original booking.