Since I met my husband, Breakaway Travel has been the only place we've gone to in order to book travel. We've booked two trips to Dominican Republic, one to Cuba and one to Las Vegas through Breakaway and have been very pleased every time.
First of all, breakaway is a small operation, so often, we end up working with some of the same people each time we come in. There's no pressure to book - I'm not sure if they make commissions, but they certainly don't come off as pushy. They have always been happy to provide us with as much information as we'd like. Many of the agents here travel extensively and often, at least one of the agents in the room has been to whatever resort you're looking into booking, so you can get a first hand account of what the resort was like.
One thing they do in particular is they'll ask you what's important to you in a trip - does it have to have a great beach? lots of pools? certain age range? extra activities? they'll take all of that into account when they make recommendations for your travel. I've really enjoyed this part because other places expect you to have done all the research on your own when you go in to book, and most of them haven't travelled to the locations we've been looking at, so we get zero feedback about the resort itself. For example, when we booked Cuba, our rep was very clear that a few areas had rock only beaches, something that was an absolute no for us, so we knew to stay away from that area altogether.
Lastly, no matter what we choose, they ALWAYS have the best price. We always try to cost out resorts/flights before we go in so that we're not surprised by the end bill, and consistently, with every single trip we've booked, they've come in under the costs we've been given online and have often gotten us better deals than what's available on the internet.
100% recommend - the only caveat is that the offices could use a big makeover. It looks a bit shabby when you walk in and its awkward standing by the door waiting for a rep to be available (they do lots of phone bookings too). read more
