I was coming off a terrible experience at Aspen Dental. I called White Marsh and was asked to come…read moreright in. This is now my Dental practice!

I have a huge fear of dental procedures and Dr. Farrugia has been my dentist for as long as I can…read moreremember. He is beyond patient and explains every detail. He truly makes you feel like he is your own personal dentist. I will be devastated when he retires and I have to go somewhere else. I can not recommend him enough. The office is always clean, and all other staff have been amazing. 10 stars.

Dr. Greenberg is AMAZING. He takes extra special care of me because he knows that I am scared to…read moredeath of the dentist. The quality of care is unmatched. He takes time to talk to me, keeps me calm and I never feel pain. Thank you to everyone who helped me today.

One star only goes toward the hygienist and DR. themselves because they're GREAT! However,…read moreliterally the most unprofessional and unpleasant staff I've ever dealt with, both in person and on the phone. They like to talk over you and attempt to convince you that you're wrong. While you're on the phone, put calls on hold without warning you, and (Yupp, mid-sentence I got put on hold randomly). They seem to be provoked easy. All the negative reviews I've read on different sites unfortunately are all due to the office staff. Not sure if they hate their job and can't handle it, enjoy being rude bitches, or the owners/management train and applaud them for lack in professionalism. Patients and customers are always right and come first. Never should what a patient is saying/asking be dismissed. Unless Dr. Greenberg employs knowledgeable employees who treat customers with respect, you can enjoy doing business here if you prefer being harassed and mistreated. This is all over them FAILING to update my insurance card when I was last in office (which was provided to them and always is along with my photo ID at every appointment) and billing an inactive insurance. Insurance denied due to being inactive. They claim they've been sending me bills (never received till I called to make an appointment and they made it known I have a past due balance) now all of a sudden I have the bill that came in the mail TODAY, funny how that works. I told them I'm not paying the bill when I have and HAD insurance for those services provided for it to be covered which is when little miss unprofessional decided to be ignorant with me. This isn't the first nor second disrespectful confrontation I've had with them either. I asked if they could submit the claim to my insurance company but since it's a year old they won't do it.

Cindy Wassif and her staff operate a very clean well run clinic. They truly care about their…read morepatients health and well being. Everyone is friendly and go out of their way to make sure you're comfortable and ensure all your questions and concerns are answered. I became a patient here about 3 years ago after my dentist of 20 years retired. Very happy I found this practice.

I absolutely love this office. If you are like me and have a fear of the dentist, this is your new…read moreforever place to be. This establishment runs like a well oiled machine. When you walk in, you are greeted by Autumn, who makes and takes your appointments. And as she has much more to her job than this, I just wanted to point out that she has a wonderful personality and makes you feel super comfortable from the start. I'm very thankful of her because if you don't have somebody who makes you feel comfortable from the start, it's very rare that you make it past the front door. When you go to the back you have Rachel (dental hygienist ) and Dr. Wassif. I sincerely can't say enough about them either. They both instantly make you feel like you're right where you need to be. Rachel is kind and gentle and assists Dr. Wassif with grace. Now, for a dentist, you won't find a better one than Dr. Cindy W. I LOVE the way she explains to me, exactly what is going on with my teeth and what needs to be done then with them in the future. I have a lot of work being done to them. It took me a long time to find someone who made me feel as comfortable as I do when I'm in that seat. She talks to me in a way that no dentist has before. You can tell she genuinely cares. I truly mean it. These women are amazing people!!! I honestly don't know how their office doesn't have a line out the door to be seen. Or maybe it does, Autumn really is that good at her job. Lol But seriously, if you're looking for an office, that is laid-back, very thorough with a scheduling (and making sure that you remember to be there), and a dentist that makes you feel a lot better with your current situation, you need to call them and make an appointment today. I will be a patient for as long as they'll have me. Thanks ladies!! -Kim Aubel

Always able to get an appointment. Family oriented. The Hygienist are really pleasant. You have to…read morefollow up with them about extras such as implants ect. I'm still trying to get a quote after asking a few times but I think I will try a cosmetic dentist for the procedure.

I'm shocked to see all of the positive reviews of Dentalworks, particularly where communication is…read moreconcerned. I have routinely had difficulty getting specific details out of dr. cho and his staff about procedures, and even basic scheduling. I have been coming to this office for over a year and it has become much worse as time has gone on. Recently, I called in with an urgent need after a filling (done by dr. cho) failed within a month of getting it. This left my tooth exposed and painful, which I communicated to the scheduling staff. After communicating this, I was given options (which were poorly explained) and we agreed on getting a pre-authorization from my insurance which I expected would not take much time. After waiting 24 hours to hear a response, I called the office back. When I asked about the status of the pre-auth, the scheduler laughed and told me the pre-auth would take two weeks to come back. I was also told that I would not be able to get the work scheduled for at least that much time as the dentist was going on vacation the next day. I'm not sure what was unclear about "I am in pain, and I need to have this fixed as soon as possible" but I did not get the impression that this office is concerned with urgency in any way shape or form. If you are in pain, or you think you might be in pain and need work done quickly and reliably, Dentalworks is not a good bet for you. Best to find another office that will actually follow-up, communicate with you on even the most basic level, and treat you as if your oral health is actually important to them.

Wow! Where to begin. Scheduling as a new patient was a breeze. Thank you Janet for being so kind…read moreand accommodating. What stood out was your calm manner and positive attitude. This wasn't even the dentistry I had in mind, Google Maps failed me but just something about the front office staff just lured me in. And I'm glad I continued with the appointment because the overall experience was more than awesome. I noticed a coffee machine in the waiting room and its appearance was very cozy and inviting. Very clean place and it was comfortable. Placing the patients needs first. I hadn't been to the dentist in a long time so I didn't know what to expect besides the usual "I'm just here to do my job". But Caring Dental, you really shine on being family owned. You can feel the love for people and it's so joyful and pleasant. I had X-rays taken and a cleaning done and every time I'd meet someone new I was met with a friendly face and complete understanding. I was not shamed for not having been to the dentist in so long. I didn't get side eyed when asked if I floss on the daily and I didn't feel awkward and nervous not knowing what was going on. The staff was very clear in communication and gave plenty of opportunity to voice my concerns. I genuinely felt heard and seen. They even went over my X-rays with me. Something I've never had the pleasure of doing. Thank you Kim, the cleaning process was pleasant and tolerable. Thank you for a smooth cleaning. Caring dental really does place your oral health first! Thank you! I will be trusting you with all my dental needs. My teeth thank you and my gums are still sore but healthy !

The entire staff is very courteous and professional. I appreciate the way they make me feel relaxed.read more

THIS ESSEX LOCATION IS BY FAR THE ABSOLUTE BEST!!!!!…read more Dr. Agnes Alignay, Dr. Meyers & her entire team at this location are truly amazing! From fillings, to cleanings, to long term care advice, I just cannot say enough great things about the staff here! Laura the secretary, is so sweet, sufficient & accommodating, ALL of the hygienists are super kind, knowledgeable, patient, thorough & personable. They were so patient with my son who was a bit nervous & uncomfortable during his cleaning visit. Terry, the hygienist, explained everything every step of the way to ease his fears & even offered to have him hold the suction which took his mind off things. She was so very sweet & took her time with him. I really love how well she cleaned his teeth & that she didn't seem annoyed by his behavior at all. My son was so excited & proud of himself after he finished. We love Dr. Meyers' contagious laugh & everyone's personality is really pleasant & welcoming. I took all 3 of my sons to the Essex location & everyone was just so comforting. It was a great experience! I HIGHLY recommend this location! They are wonderful!

My señor dog, Lola, is unfortunately missing a tooth. He is still cute, stinky, but I know he is…read moreinsecure about it. Anyway, since this is a family dentistry I assumed they service the whole family. Maybe like a veneer for him? I called and they cannot but they did offer me a teeth cleaning. I haven't flossed in years so I was overdue. Facility was clean, staff was nice and the chair was a banana.

From the moment you call the office, you are automatically put at ease with everyone working there…read more From the lovely lady answering the phone, to the ladies behind the counter, I never have an issue. It is almost pleasant to have to go to the dentist. Dr. Rosinsky himself, is the definition of empathetic. He serves the Essex community, and surrounding areas, with grace and professionalism. I never forget to thank everyone at the office, for making an experience most people don't want to endure, as peaceful and painless as can be. Thank you Doctor and staff.

Was really happy that I chose Dr. Rosinsky, he did a great job no pain , I was really neverous…read morewaited three days before I'd finally went to him, High praise for the staff and Dr. Rosinky. thanks again.

Love it here, everyone is friendly and great!! Been going…read morehere for several years. Beth Smith

Doctor Meyers and most of the front office staff are great (except for the conspiracy theorist…read moreolder lady who works there occasionally), but after taking my whole family there for nearly 20 years they refuse to accept my newly adopted son as a patient on the same insurance plan we've used this whole time.

My husband and I have been going to Dr. Platt's office for our dental maintenance for more than 10…read moreyears. We have always had a pleasant experience. The hygienist is quite good. The girls at the front desk are friendly and helpful. Dr. Platt is quite knowledgeable and always honest. We recommend him to our friends and family.

Very bad experience! all office cared about is the fees.! Dr Platt is very inattentive and does…read more not know simple antibiotics for dental infections. Which is very surprising! Also he was quite rude. I had to pay around $100 for him to tell me that he doesn't know how to treat it and to find another specialist! Waste of money, waste of time , and another day in pain!!