I have only been here one time.
I get here and the front waiting lobby was nice. Had a nice spot for the kids to play. Seemed clean. I made the appointment for 8:30 in the morning thinking they couldn't possibly be backed up right after they open. I didn't get out of there until almost 11:00. The back area was dimly lit. The paintings on the wall were nice, but too much. It made it dark and dreary. We sat in the cubicle (whatever you want to call it) for 35 minutes before anyone said a word to us. 35 minutes waiting with a terrified toddler while 2 assistants were in the next one over having personal conversation and playing on their phones and another just leaning up against a wall playing on hers.
The assistant was friendly. She came in and brushed his teeth, but to be honest, it wasn't even good. It was like a skim over and pretty pointless. I brush his teeth better at home. But, at least she was friendly because by the time she got in there, I was standing up and gathering coats to walk out and take the loss. We waited another 15 for the dentist.
She comes in, glances at his teeth, gives us a quick suggestion and leaves. Maybe said 3 sentences. She wasn't personable at all. Did nothing to ease his fears.
I ended up taking him elsewhere and LOVING the new place and so does my son.
A friend brings her daughter here and said she is always scared and she has to hold her down and needs laughing gas. Took her to the other place I suggested and she does just fine. Maybe it's the decor. I don't know, but I'll be canceling his future appointment and taking him elsewhere from now on. read more