I have been going to this establishment for some seven years now. I would highly recommend them for…read morea first time cruiser because the service they give is invaluable (for example, I found out that my original Birth Certificate really wasn't one and I had to send away for a legal form of it). Although you can go through the cruise line itself to purchase the ticket, The Cruise Lady will work with you face-to-face, giving you inside tips on the ship itself and what plan will best fit your particular situation. Because of their years of cruising experience, you will be given information about various facts, such as: how the different cruise lines add up, what destinations are best, how to prepare for the trip, the different activities available, extra and hidden charges, and accounts of what they themselves had to go through. I look forward to going here each visit and catching up on what is new in the cruising industry and the most recent regulations.

My husband and I recently returned from a wonderful cruise that was arranged by our cruise planner,…read moreCarl Love of Cruises Plus in Baltimore, MD. Carl handled all of the details dealing with our reservation: recommended stateroom location, arranged our dining time, suggested port excursions, arranged for our travel insurance, even signed us up for various evening activities, etc. He was so thorough and helpful that all we had left to do was complete the online ship registration and then pack our bags. So far, we have taken six cruises and ALL of them have been handled efficiently and professionally by Carl and Cruises Plus. We highly recommend them!!! Carol & Dave B. Baltimore, MD

I have used Paulette at Cruises Plus as my agent for the past 11 years. During that time I have…read moretaken 25 cruises and the arrangements were always flawless. The entire staff is always so professional and they return calls quickly. All of the travel benefits are always fully explained to their customers. Several of my friends now also use Cruises Plus as their exclusive travel agency. On short notice the agency handled the arrangements for my sister's destination wedding in the Bahamas. All of the guest arrangements were handled perfectly for the entire bridal party and guests to get to the resort and have a wonderful weekend of celebrations. I highly recommend this agency.

Incredible customer service, top notch communication and truly showed care and concern for me and…read moremy family's vacation. I felt very taken care of especially when I needed to text during my vacation with a question about one of the arranged transportations and got an immediate response! Superb!

I used to book my travel online. One day a friend at work mentioned this company. We have never…read morelooked back! Prices are the same or better than I find online ... I do less work in the planning ... more time to spend working and with my family. Thank you Scott for looking out for us!

I went on the UCLA Alumni Trip that was hosted by AESU. It mirrors one of their general tours they…read moredo (Europe Up and Down?) but the UCLA alumni center sold most of the spots to it. There's some commission thing involved. Let me say that I did not expect as much travel time. Three to four hour bus rides were common on this trip, as was waking up at 6 to 7 AM to get on the bus. If you can't sleep in cars, you may not want to do one of these trips. We jammed 11 countries in 19 days. I wish we spent more time in some of the cities rather than bouncing after a day or two. In belgium, we literally only stayed in Brussels for 2 hours... It was a really good experience though. While it's on the expensive side as far as college organized tours, most of the places we stayed at were pretty nice (with the exception of Paris - you know they banked our money when booking that hotel). Traveling alone is also no problem, as a surprising number of travelers did not book with somebody else. If you're expecting some relaxing vacation, look elsewhere. This is a fast paced, lets-do-everything tour with a packed itinerary. Our tour guide, Jamie, was really good. A former pro volleyball player in Europe, he now is a teacher who does tours on summer vacations. He's completely professional and extremely fun at the same time. Overall? Pretty good experience, but if you have the chance to study abroad take that instead. Becoming "local status" in one city versus doing one-day touristy stuff appeals to me more. When booking a tour like this: -Watch out for # of people per room -See how many countries they are trying to go to -Check what the age range is for tour groups. Some prefer high schoolers.

Carol is wonderful. She books a lot of trips for my very large family, where it would be…read morepractically impossible for me, she does it with ease. She also booked my honeymoon which was fantastic. She travels herself and is a great source of information and advice. She works with your budget and makes sure you are taken care of. We even had to call her from the airport once because of a delayed and possibly cancelled flight and she was on top of it finding other flights to our location. She lessens the stress of traveling and planning. Highly recommended.

Carol could not have been nicer or more helpful when I called with a last minute request for a next…read moreday flight to London Heathrow when my father-in-law passed away in England. She was able to book a bereavement fare for me that was about $1500 less than what I could have done on my own. She took care of all of the arrangements for the rental car as well. Within 3 hours of contacting her, I had boarding passes for the next afternoon and a car rental voucher. She greatly relieved a lot of stress in my family during a difficult time, and I recommend her excellent service very highly.