I came in for a pre surgical hip replacement consultation of what to do before my surgery. I…read morewaited 15 minutes for a scheduled appointment. It was so loud and chaotic and the PT had the door open so I asked for it to be shut so I could hear him. He asked me what my doctor had gone over with me on what to expect before the surgery. I told him. He reiterated those same things. I asked a few basic questions that he couldn't help me with, like as a female how do I go to the bathroom and what side should I get into and out of bed if it is my left hip being replaced. It lasted 35 minutes and they charges me $561. I left there and went next door to Hulst Jepsen. Got personal immediate attention, it was quiet, and they charged me half for the same appointment. DO NOT Recommend!!!

I love going to my pool and floor therapies at the Cascade branch. I have worked with quite a few…read moreof the therapists there, from Rachel in the pool ( she is THE best). Always helpful and willing to listen to me. Then there is the gang upstairs that work on the many problems I have. Zach, Nick (tall), and Patrick are really great at what they do. I also have worked with Anna, Carolyn, and others and all of them are very knowledgeable. The front desk with Aubrey and Keshia are so fantastic. It really showed how great and helpful they are when patients had to check in with the very impersonal kiosk. So glad that is gone and we are back to having "live" help at the desk. So much more efficient! I really enjoy going to therapy at CPR because of the great people working there and how knowledgeable they are!

After years of nearly weekly PT treatments that never addressed the root cause of my pain, a friend…read morerecommended Bindu and Sanjeev Thamman. After working successfully with Sanjeev following a hand injury, I sought a consultation with Bindu for the longstanding sciatica I had lived with for decades. Through her focused and determined approach, she helped resolve the pain that had been part of my life for years. Her hands-on technique was exactly what my body needed and was reinforced by Bruce, who is also an exceptional therapist. Along the way, she equipped me with stretches to maintain long-term relief. This is not a typical OT/PT practice. These therapists have trained and practiced around the world, bringing a depth of experience, offering techniques and perspectives unlike anything else available in West Michigan. I highly recommend Cascade PT and Rehabilitation.

After years of chronic neck pain, I've finally found someone who is stubbornly committed to my…read morehealing. Dr. Bindu fights hard for her patients, and I'm so glad my doctor referred me to her! I'm so impressed with their office that I've added our son to their calendar, who has had many doctors tell him his injury can't be helped. I know this office won't take that for an answer! This type of physical therapy is incredible.

I went to another pain management clinic for about 15 years. Once they closed their door I started…read morecoming here. What a huge difference. I feel like a person who has pain and they want to help me get relief and improve. They actually listen and care vs feeling like a number to schedule another intervention to bring in the money. I highly recommend.

I would put 0 stars if I could this place sucks so does the doctor. They take your money right…read moreaway.....then you wait for an hour .....then they tell you to wait longer. I didn't get a paint shot because once I finally got in the back. They told me I had to wait a lot longer. So I walked out. Doctor javery sucks so bad. I wish I never met the man. Can Grand rapids please get a better doctor asap

Gave Dr Willard a try at MPC, and found that he doesn't even do an exam (but bills for one!), and…read moremoves right into injections on the same visit. When you do repeated injections in the painful area and it doesn't help, he tries to shame you into continuing the injections anyway. If he had bothered to review my prior MRI or order a new MRI (and any good practitioner would have), he would have found that it was referred pain from a severe back problem that can't be fixed with injections and requires surgery. My advice is to try somewhere else that isn't just a needle-jockey mill.

Referred on May 26 finally received an appointment for AUGUST 1. office staff very nice. Checked in…read moreearly as requested. After waiting 30 minutes, checked with staff to see how much longer and explained I needed to get home as my husband is disabled. Staff was very nice and checked to see how much longer before I would go into an exam room..said I was next. After waiting an additional 15 minutes, I informed staff I was leaving. I heard them call my name as I was walking out the door but decided I didn't want to deal with the wait every time I needed to return. I'll be looking elsewhere.

I've had several sports-related and other injuries in my time and have had to seek care from…read moreseveral physical therapists in the Grand Rapids area over the years. Recently, I experienced some back and knee problems and my PCP confirmed that I needed physical therapy. Since I had a less-than-stellar experience at a local, large, hospital-affiliated PT center, I asked for a recommendation for another PT center. My PCP suggested Owens Physical Therapy Specialists and I'm very glad he did. This center is locally owned and operated by James and Melissa Owens. I had high expectations for this center based on my internist's recommendation and I was not disappointed! I was very happy to find that Owens Physical Therapy provides very personalized treatment based on a detailed assessment by a licensed physical therapist. I was further reassured that they provide only one-on-one care and do not pass you off to a medical assistant or nurse. I saw Jim Owens primarily, but was also able to see Melissa Owens and Katie Thomas when necessary to accommodate my schedule. Every therapist I saw here was amazing! The center is clean and comfortable with adequate parking. It was never over-booked and it was very easy for me to make appointments. The equipment was state-of-the-art and was very well maintained. They also worked with my insurance and I noted their "in-network provider" list was huge. My back pain was promptly diagnosed, treated and rapidly resolved. My knee issues were more tenacious but again, with competent and patient care, improved dramatically with therapy. I was continually surprised that at no point did I feel like "just another patient". I actually felt that the therapy provided by Jim Owens was comparable to the care one would give a family member. If you require any physical therapy, I highly recommend checking out Owens Physical Therapy Specialists!

I had been snowboarding when I fell and injured my shoulder. I worked with Katie Thomas. She was…read morevery thorough in assessing and treating my injury. I felt very confident in her knowledge and she was also enjoyable to talk to while she worked. My shoulder felt as good as new after just a couple of sessions. The treatment was personalized and professional; Owens Physical Therapy runs a tight ship! I highly recommend them for your PT needs.

I highly recommend Shannon at Athletico. She is one of the best PTs I've seen, great at adapting…read moreexercises for my needs. I was here to strengthen my hips before surgery and I am seeing great progress. She's very knowledgeable and has a kind and fun disposition. It's a well run place and all of the staff is welcoming.

Athletico on East Beltline by Knapp's Corner is the best! I was having issues with my shoulder/neck…read morearea. My trainer had been encouraging me to go see Shannon. I put it off for 7 months, yes, until the pain was almost unbearable. I didn't understand how physical therapy would help me as I was already working out on a weekly basis. Lets be honest, did I think the therapy would help me, no. Did I want to go to therapy, no. Did I want another appointment in my schedule, also, no. However, the pain was so bad, I finally listened to my trainer and made an appointment with Shannon. Yes, I was very hesitate on going, but gave it a shot. Shannon and her team were the BEST! Shannon listened to me, understood my concerns and started to work with me. She gave me some exercises, did hands on muscle manipulations, which felt like a massage. She explained everything she was doing before she did it and why she was doing it. Yes, I left there feeling like she beat me up, but in a good way. The pain slowly started going away and I was able to use my arm and shoulder without cringing in pain. Shannon knew I didn't want surgery and gave me the tools to calm a flare up down. She is also willing to provide "maintenance" on my shoulder when the tension is to much for me to relieve. I highly recommend Athletico, Shannon, and her team. Not to mention the facility was very clean.

Mari and team are great and everyone is quite friendly!…read moreWould definitely recommend if you want a caring team to work at your pace to heal you up!