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    The Oaks at Cascade

    3.0 (2 reviews)
    Open Open 24 hours

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    7 years ago

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    7 years ago

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    Porter Hills - Christmas 2022 decor Library rm done with my loaned items, stored off site at my expense.

    Porter Hills

    2.0(1 review)
    0.7 mi

    Now called BRIO Independent Sr. Living prev "Porter Hills" Bailey's Grove location. Mngr here is…read morein charge of 3 facilities. Should not be in charge of any Sr. facility. She comes in at 5 am, leaves at 1 pm 2 days a week so as to avoid residents as much as possible. We have a 20 year disabled resident whose little 540 sq ft apt HAS NEVER BEEN RE-PAINTED, RE-CARPETED or updated in any way despite her asking. Personally, I find that shameful and neglectful but Ms. B says HUD is not required to do so. (SO MUCH FOR CHRISTIAN ATTITUDES UMRC! ) I have decorated 2 floors, the entire building the last 3 Christmas's using my things and items I purchased with my own funds because there are no funds or allotments for decor or replacement of the 20 yr old furnishings. FOUR yrs in a row our double closet size storage room has been robbed of Christmas decor. The 1st time 2019 there was almost NOTHING left by thief. Mngmt refuses to install any surveillance in the building (Yes, we have a thief or two and visiting thieves too.) citing expense but you can now get DIY systems for under $200 for 4 cameras. After 2 yrs they changed storage locks but refuse to give me a key so I cannot lock up nights during the decorating process over TG wk & wkend. Staff are all gone for a full week or more. Again things disappeared. Ms. B attitude is basically TOO BAD, SO SAD. One of the other facilities was so discouraged by her they did no Christmas decor at all Dec. 2022. REALLY SAD! We have many disabled residents who live independently with part time assistance and this woman has not a shred of empathy. She lifts not a finger for anyone or anything. She has refused to do wellness checks or ph calls on residents who have not been seen (we have had several die (another 1/16/23) or lie injured in their apt's. This is the reality of Sr. places) but we do try to look out for our neighbors. These issues are just the tip of the iceberg and I and others could honestly go on all day.

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    Porter Hills - After packing up 2022 Xmas. No decor is provided.  Pretty bare and our 20 yr old sofa  shredding due sun rot  upholstery. No replacement $.

    After packing up 2022 Xmas. No decor is provided. Pretty bare and our 20 yr old sofa shredding due sun rot upholstery. No replacement $.

    Porter Hills - Community Room decor done by me w my loaned items.

    Community Room decor done by me w my loaned items.

    Porter Hills

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    The Oaks at Cascade - retirement_homes - Updated September 2026

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