I was referred to this company after a felony vandalism incident in the Trader Joe's parking lot in…read moreStudio City. My first call was pleasant enough, but there was no follow-up. After waiting four days, I called again. I was told someone would call me back, and when they did, I was given information that directly contradicted what North Hollywood police had told me--that a police report would be sufficient. Instead, I was told I needed a separate police request. When I tried to explain the discrepancy and clarify my options, the representative cut me off and said, "Let me tell you where you have chosen not to listen," which immediately set the tone. He then claimed the cameras wouldn't be helpful due to their height and low resolution--again, the opposite of what Trader Joe's staff had told me, based on multiple recent incidents where license plates were successfully identified. As I continued asking reasonable questions, the conversation became increasingly hostile. I stated I would call back if needed, and he responded by saying I was not allowed to call again and that he would file harassment charges against me if I did, claiming it was because I had called "so many times." That is simply not true--my call log reflects that I called once, waited four days, and then called a second time. The lack of consistency, professionalism, and basic courtesy here is unacceptable. This was a straightforward request following a serious incident, and it was handled poorly from start to finish. I will say the property manager I spoke with separately was professional and helpful, but my experience with this security team was the opposite.

The company guard is approaching vehicles in a gym parking lot prior to the location closing or…read morevery close and forcing them to exit the parking lot. There ought to be some semblence of a grace period. To pressure people to leave mere minutes from the gym closing is simply bizarre. To say that there is an issue with the theft there makes no sense, because that can be monitored by a guard simply staying at the location. Furthermore, if the guard leaves the location and a burglery happens -there is no logistical reason that the guard getting people to leave the location after the gym closes will prevent anyone from coming back into the lot. The guard, if concerned should patrol during the gym hours and after the gym closes. But to try to force people to leave immediately just so they can check it off their list is not productive. Furthermore, after reading the reviews and getting a phone call from someone identifying themselves as Steve but who reverse look up is called Serge, was so ludicrous. Serge/Steve called me and basically wanted to angrily lecture me for putting in a complaint online. Would not give me the info for the property management company and told me that they have to forward my email to the gym. Harassing the customers at the gym to save you time on patrol is not good business practice.

Adam was extremely responsive to my inquiry with regard to an immediate need to place a security…read moreguard at our construction site. I spoke to him 10 pm after a person was detected trespassing at the site. Once given the go-ahead, he and a guard arrived at the site at 11:30pm, to monitor the premises in person. The guard patrolled the site and kept the location secure. Adam's rates were fair / reasonable and he was able to setup night security for the duration of the project. If you're in need of a guard - even at a moments notice - Stealth Watch is there for you.

Need to hire a short- term security company due to some recent activity in our community. I…read morerequested a few quotes via Yelp. Adam, with Global Security, responded right away. He sent over the contract, and we had security in place the very next night. The reason for the four stars versus five? Although pictures were taken every hour, we only received one and we weren't give a report at the end of our contract. Maybe it's because it was short-term, but it it would be nice to have received something in regards to activity. I would still recommend Global Security.

Enjoy working with the company, It change my understanding of, that we as security officer we don't…read morejust not only standing there but making sure of the safety of people on the post we cover, have worked with other companies and honestly I wouldn't change this company. ;-)

This business is woman owned, having applied once myself, I was discriminated against. Two of my…read morefriends worked for this company, and they were treated like dirt. They were paid late, almost always, and she tends to talk down at you, of you do not speak correctly, when in front of a female. They treat you like children. She is also a chainsmoker and is a "Karen" ... picture that. DONT WASTE YOUR TIME. They only like to hire weak, and docile men, who they can control. Look at their staff picture, they all look miserable.

I use to work for them a few months ago. From an employee…read morestandpoint, I was taught the necessary rules and regulations as a security guard. I was always on point during night shifts and other guards I personally met were professional in both appearance and communication. If I had a business I would call Lyons Security Services.

This company is hands down the best security company I've ever worked for. I worked there as a side…read moregig but have been security full time in the past. Every security company I've ever worked for always gave me that feeling of uncertainty or unprofessional conduct. Lyons Security will take care of you as an employee and person. They truly value you as both. They understand the concept that life happens and that everyone has a life outside of work. They also will work with you, and provide you with great supervision. Shoutout to Supervisor Anton Burton and Field Supervisor Mike!! I would say if you don't believe anything I've said, believe this. Whoever owns Lyons Security knows what they're doing, and has hired the most qualified supervisors and knows what it's like to be a regular guard and person. I would recommend this company to anyone who wants livable, realistic and professional security employment. Respectfully, Carlos Alfaro

Not a big company like the others but just as professional. The service I got from them made me…read morefeel safe. The business owners have been in the field for a while and made sure their employees know what they're doing and how to handle situations adequately and professionally.

Very professional service. I got the patrol service for my property. They made it seem easy from…read morethe start to finish. It's hard to find a security service who can be honest, ethical, and trusted. I am glad I have found one.

I recently had the opportunity to work with Wolfpack Protective Services, and I was extremely…read moreimpressed with their professionalism and level of service. Their security guards were well-trained, attentive, and always maintained a professional appearance. From the moment they arrived on site, they demonstrated excellent communication skills and a strong commitment to safety and customer service. What stood out most was how proactive and courteous the guards were when interacting with visitors, staff, and clients. They handled every situation calmly and professionally while ensuring everyone felt safe and respected. It's clear that Wolfpack invests heavily in training their personnel and maintaining high standards. If you're looking for a reliable security company that provides exceptional service, dependable guards, and outstanding customer support, I highly recommend Wolfpack Protective Services. Their team exceeded expectations and delivered peace of mind throughout the entire assignment.

It is a shame how a couple of your "guards" mess it up for the rest of your team here at the…read moreAlexandria, or I would give you 5 stars. Especially when one always arrive quite late in the mornings and starts instigating those in the building....as well as trying to push his religion on others. NOTE: A person's beliefs does not make them a better person, their behavior does...as a child shows more maturity than these (selected) UNPROFESSIONAL employees. No wonder the one got his ass kicked a while back by an outsider. And especially when he is living in public housing and on food stamps. The other one is a crybaby and can never be a leader! The rest of the security team is GREAT who work at the Alexandria. The others REALLY lead by true example., and not these two clowns!

Never get my paycheck They were bagging when they didn't…read morehave guard to cover temporary event but when it's done they didn't call they didn't send my check and the owner miss Hamilton she is rude and racist person ever and think if people need job they are poor Worse employer service

I don't understand all these bad reviews , miss Hamilton is one of the sweetest people ive wormdes…read morewith , she helped me with funding for everything. The classes are great

We used High Caliber Protection Group for our community tree lighting. Their guards were…read moreprofessional, friendly, attentive, entered an amazing job. We highly recommend this business for all of your private security needs. We look forward to working with them on our future events.

High Caliber provided protection services and more for our Los Angeles based media & entertainment…read morecompany. They performed external perimeter and internal suite patrols to ensure employee and property safety. But High Caliber's best characteristic was stellar customer service, where not only did they provide security, we had their officers work our reception desk and perform light administration duties. They were very professional, dynamic and worked well welcoming our high profile guests. High Caliber's team became an extension of our company as if they were actual employees. Would hire them again.