We specifically chose this facility for our immigration medical exam due to the limited options available. It was a challenging decision as all the available choices had predominantly negative reviews. However, our overall experience turned out to be satisfactory, considering the lack of alternatives. In this regard, I cautiously recommend this facility for individuals with similar immigration document requirements. One notable drawback was the excessive wait time, which seemed unjustifiably long and lacked clear explanations. Additionally, the communication with the office staff was not particularly impressive, especially when dealing with a young lady who exhibited rudeness. Such unprofessional behavior was disappointing and detracted from the overall experience. However, it is worth mentioning that both the doctor and nurse who conducted the examination were pleasant and courteous. Surprisingly, they did not attempt to add unnecessary additional services to inflate the charges, which is uncommon in this line of work. This integrity was appreciated and notable. Most importantly, we received our necessary documentation without any subsequent issues in the immigration process. This suggests that the medical exam was conducted appropriately and fulfilled its purpose. In conclusion, while our experience had its shortcomings, I believe this facility can be cautiously recommended for those seeking an immigration medical exam due to the limited options available. However, be prepared for a lengthy wait time and potentially subpar communication with the office staff. On the positive side, the doctor and nurse demonstrated professionalism and the required documentation was obtained without any complications. read more

After my first positive review, I really regret recommending this place. I called to ask whether they accepted my insurance. The person who answered started listing insurance options, making it seem like he was trying to help. Then he said, "If I accepted your insurance, I wouldn't even be able to buy a cup of coffee." I found that comment rude, unprofessional, and completely inappropriate. Regardless of how reimbursement works, that's not how patients should be spoken to when they're simply asking about insurance coverage. This experience completely changed my opinion, and I can no longer recommend this urgent care. read more

Changing your name to AED from AFC? It's the same people running this place. We got another bill in the mail for Covid vaccines from YEARS AGO. We will be reporting this place to the BBB - this is insane. read more

Not say you are in network when you not in network with any insurance company and have been sued multiple times for lying to your customers.

On the same boat as the recent reviews with the insane amount of bills that were sent. On the bill, it says I received service on 07/21/2021, with the Description of Service being "Medical Services". I tried looking for any information such as going on the American Family Care Urgent Care website, and the Newark location isn't even displayed as a location under the company chain. I tried to see if I can view my "bill" on the website and it says that my information does not exist. I then searched up the website www.saloojasinc.com, and the description is comical. Looking at it, there are multiple sentences with random bold words, random upper cased letters, some of the sentences have misspelled words, and it's complete run on sentences. What kind of established place would post this kind of description? And why would we have to pay our bill through saloojasinc on their website, and not on the official one? The website that it is asking to pay online is www.paybalance.collect.com, making it suspicious. The mailed bill says that payment can only be made through phone and mail. It also does not even list a deadline of when this payment is supposedly due, just "Upon Receipt". It just screams scam to me. But just in case, I am going to check in with my health insurance and see if there is anything going on. I did make a visit at this location during that timeframe, but it's ridiculous that I'm getting this now. I urge everyone to do a little bit of research first and definitely contact your insurance about it. I wouldn't want anyone to panic pay for this bill. read more

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Went in June of 2023 to AFC. And November of 2024 I received an invoice from "AED Urgent Care". As others have mentioned, they either need to hire a new billing team OR they are scamming patients. My guess is on the later. Seems like they changed their name from all the negative backlash of their extremely late invoicing practice. The bill they sent didn't even include my insurance. I have different insurance now so I was a bit stressed. Luckily, after a few calls with the insurance company I had last year they reassured me that it is on the urgent care to cover/eat the cost. AFC is in network with the insurance I had last year, and from their records they never ever submitted a claim. They most likely wait to bill so that the patients see the tight turnaround invoice deadline and panic pay. Be aware! Take the time to call the insurance company. It might take some time out of your day but it's so worth it to save from wasting hundreds of dollars. As of the care itself from this urgent care... not great. I waited 45 minutes (no one else was waiting). I didn't even get a call back of my results from the test. I'm still unclear if they ever even looked at my x-ray. read more

Be careful with this place. When you call, they tell you they can see you, but then you end up getting a bill because they are not actually in your insurance network--so definitely check with your insurance provider first. Long story short: they didn't treat my son at all, they made us waste valuable time when he needed care, and they still charged us 700 dollars for a visit that lasted about three minutes. Two years later, even though everything was already paid, they keep sending us bills, and despite the emails I've sent, nothing has been resolved. What makes it worse is that I had called ahead, explained my son's symptoms, and they still told me to come in, only for the doctor to say he couldn't treat him and to take him to the emergency room instead. They should have told us from the beginning that they couldn't help. read more

Predatory billing. Tried to over charge insurance companies for Covid billing. Was paid the normal rates, but thought they could game the system. After they lost their court case, they went after customers for $800-$900 for a "free test" The AFC Urgent Care is filing for bankruptcy and is under investigation by the District Attorney. Here is the local news link. Scroll to 26 mins https://abc7news.com/videoClip/15939293/ read more

I had a similar experience as most when it comes to billing. In 2020 I went in because I was feeling sick. At the time, I had Kaiser insurance with a high deductible which is why I chose to go to this urgent care. Because of my high deductible and knowing that this urgent care was OON, I chose to do their self pay option which was a set fee. I paid out of pocket that day and mentioned that I did not want them to bill my insurance (I don't even recall giving them my insurance information). 2 years later, I received a statement asking me to pay $300 out of pocket.. which was my responsibility after the Kaiser payment. I reached out multiple times to settle this statement and I was never able to speak to anyone. Every time I called I was met with long hold times or promises of receiving a callback - which never happened. Their billing practices are completely unethical. Shame on this place for scamming both patients and insurance companies. read more

This place is a scam! I did a covid test here back in 2021... nearly 4 years ago and they just sent out a bill over $30 for it. COVID TEST ARE SUPPOSED TO BE FREE AND NO URGENT CARE PLACE IS SUPPOSED TO SEND A BILL 4 YEARS LATER. Spoke to my insurance for this matter and they confirmed you should NOT pay anything for a COVID test during this period and they are NOT allowed to bill you 3 years later. The insurance also called this facility and they hung up immediately. DO NOT PAY THE BILL. read more

Zero stars!!!! Beware!!!! Do not go here!!!! I took my daughter here in 2023 to get tested for strep throat. We have blue shield PPO and we are now getting a bill for $433. I called them to let them know to bill it to my insurance and the gentleman was no gentleman at all. Threatened me by saying if we don't pay by tomorrow morning he will take us to collections and ruin our credit. Fkn scammer and a POS does not deserve to be open. Shut this place down already. read more

There is absolutely no way to get a straight answer from AFC. Dealing with AFC Urgent Care (Cullman location) has been like being trapped in a never-ending loop of hold music, vague promises, and blank stares. If you're hoping to get clear, direct, or -- heaven forbid -- helpful information from them, don't hold your breath. My wife went in on November 10, 2024, for a serious cat bite. She was treated, sent home with antibiotics, and everything seemed fine -- until the Health Department called a week later urging her to get a rabies shot immediately. A little late for a "just in case," don't you think? Then came the real circus: billing. Primary insurance: paid. CHAMPVA (our secondary insurance): denied the claim because AFC submitted it as a generic "office visit" -- with no supporting documentation for the actual care she received. So we called. Emailed. Wrote. Sent supporting documents. Explained the issue -- nine times. Even had the secondary insurer on the phone with AFC Billing. We were told once (just once!) that someone would "look into it and get it fixed." Incompetence is stark!!! Guess what? No fix. No update. No straight answers. Just recycled apologies, repeat mistakes, and the same old paper bill -- now sent out 10 times for a $35 balance that has surely cost AFC more to pursue than it's worth. Not my problem. I stand on principal and facts. To date, no one at AFC can tell me: How to reach their management. Why the same error keeps happening. Or how to actually get this resolved. It's like a black hole -- you send information in, and nothing ever comes out. If you call, you get a vague "we'll check on that" responses and empty promises. This is the only urgent care in a decade that's ever failed this hard on a simple billing issue. If you like confusion, incompetence, and a complete inability to get a straight answer, AFC is your dream come true. Otherwise? Go literally anywhere else. read more

ABSOLUTE SCAMMERS!!! Same situation as other reviews. I got my bill MONTHS after going there. Charged me for a COVID test that I could've bought off the shelf for $20 dollars but charged me over $400!!! AVOID AT ALL COST!!! Beware they change their name from AED to AFC. They also told me they accept insurance. Holy fuck this place needs to be SUED for predatory practices. read more

BEWARE! Don't go to this place! They lied and told me they were in-network when I made the appointment. Two YEARS later, I get hit with a massive bill because the insurance denied the claim. Turns out--they weren't in-network at all. Now I'm stuck paying over $400 for a simple flu test. Absolutely ridiculous. I would've gone literally anywhere else if they had just been honest. Total scammy behavior. Avoid this place unless you want surprise bills years down the line. read more

2023 covid tests were all free. They kept sending bills earlier. then they stopped due to govt intervene. Now i got the same bills again with new details and dates. read more

Quick and very easy. Same day appt and was reasonable. The staff was friendly and no wait. Awesome experience.

Similar to other recent Yelp reviews, my family member is being charged $4000+ on covid tests from 2020-2021. That's 3-4 years ago! Covid testing was free of charge during this time period. Shady, fraudulent place. ZERO stars. read more

im sick if their billing and their unwillingness to contact my insurance company. Both me and my insurance company cant get a hold of them. I did only 1 time to tell them to call. Got another one today and was about to give them bad review at yelp, apparently it's not just me So question for you guys, Did you just ignore the bills ? Are they going to send to some collection agency, mess up my credit rating ? read more

This is OUTRAGEOUS. I just got a bill in the mail charging me $1,307 for a Covid test I got from 1/12/2021! 2021! That's 3.5 years ago.... Also at that time, all Covid tests were free or charge. Crazy thing is, they tried to bill me back in 2021, sometime after the test. I called them up disputing the charge and explained it should have been free. Whoever I talked to, a woman, understood and said sorry and it was a mistake and that she would work to remove that. I didn't hear or see any more bills. I thought that was the end of it, but nope. Now they try again! It's absolute BATSHIT crazy to charge me over a thousand dollars for a Covid test.... And think I'm going to pay that. Shame on this facility and whoever runs it!!! I would give zero stars if I could. This place needs to be shut down for negligence and improper billing/filing. Seeing that many other people have had the same experience, there must be a lot more cases like this. Even if this was a mistake on their part, this is reckless! And unprofessional! read more

AED Urgent Care Newark - Thy charged me $1,307 for a Covid test taken 3.5 years ago. INSANE. Posting to help others. - Urgent Care Near Me - Newark, California

I've taken my daughter here a couple times for sports related injuries and this was the spot her pediatrician in Fremont recommended. They always asked for our insurance card and never asked for a copay. Almost a year from our very first visit I receive a bill for $800 and they didn't charge insurance. Not to mention the bill was under my underage daughter name and if you know ANYTHING about insurance the guarantor should be the insurance subsriber and an adult. After seeing the other reviews on Yelp this place is a straight scam! Definitely will never go back here. read more

Got a bill for a service for a Covid test in 2021. This is absolutely ridiculous. Unhelpful, and should've been covered by my insurance.

TLDR: We got charged for multiple visits for covid tests in 2020 when we visited once. Sent surprise medical bills and essentially threatened to have legal action if we didn't pay stay away. UPDATE: THEY ARE AKA AED URGENT CARE ON GOOGLE These morons have the nerve send us a bill and give us some sob story that insurance had not paid them in full. They sent us a bill and literally said "GO TO OUR WEBSITE FOR A DESCRIPTION" this is ridiculous unprofessional and above all FRAUD. Many of my family members upon calling insurance companies said that they were paid in FULL. NOT ONLY THAT we sat in a shabby tent waiting for to get OUR NOSE SWABBED and somehow were charged for MULTIPLE visits. ALSO for anyone questioning whether or not you are legally obligated to pay while this isn't LEGAL advice I would recommend looking into the "No surprises American Medical Act." Let this be heard so whoever runs this company ceases this buffoonery. Go somewhere else its clear that whoever runs this "medical group" is more interested in lining their pockets rather than actually providing quality health care. read more

AED Urgent Care Newark - I can tell you this image didn't age well did it? - Urgent Care Near Me - Newark, California

I visited AFC Urgent Care Newark (which may now be called AED I guess?) back in 2021 to get a covid nasal swab test. This place was recommended by my employer and ALL employees were required to get a covid test that returned negative before we could return to work. I just received a bill in the mail at the tail end of February 2025 for OVER $1,000! This does not include what the bill is in regards to and has one of the craziest service charges I've ever seen. To make matters even worse, I actually HELPED the owner with setting up new Dell PCs and printers a couple of years later and only billed the dude $150 for the work (I only helped because I also took my father here and my father spoke aboout how I work with computers for a living). So not only do I get a bill FOUR YEARS LATER but also for over four times the costs I billed him? Also before anyone asks, he was extremely late with paying me. I stopped responding to his calls and got a check in the mail. He had argued that "the work is half done, I'll pay you when it's completed". I didn't even really care about being paid at the end but I felt like my time was wasted. I am in firm agreement with everyone else when I caution ANYONE with visiting this place. Even the billing costs are inconsistent with some people reporting they got a $30 bill, some reporting they got a $500 bill, and now me reporting that I got a bill for over $1,000. This is highly deceptive, highly unethical, and highly illegal. It will also be reported to relevant government agencies. Here are the agencies I would STRONGLY encourage anyone billed to report to: 1. California Department of Insurance 2. California Department of Consumer Affairs 3. Federal Trade Commission (FTC) read more

Again like other people's reviews I recently received a bill for an unpaid balance of over $300 related to a COVID test I had back to 2011. My Kaiser insurance covered the test fees, yet the facility initially claimed the cost was over $800. At the time of service, they stated that the COVID test was free and did not inform customers about any potential costs exceeding $800. Now, they are claiming that my insurance didn't cover enough and are charging me extra. This feels like a scam and is completely untrustworthy! Customers should be made aware of the costs upfront. If others have had similar experiences, please speak up. It's important that they hear from us. This is not an ethical way to conduct business, especially in healthcare. read more

I guess I'm not the only one who is furious about getting a very threatening bill! They sent me a bill for a covid test I had in 2021 with an outstanding balance of $558 and if I don't pay them, then they have the right to sue me or send me to collection. I just called my insurance company, and they verified with me that they paid them for the claims they submitted so I don't owe them anything. I tried to call the number they provided in the bill and the number here on YELP but both of them were not working. This is a scam! I hope no one falls into this trap. Shame on this people for lying. read more

Recieved a bill of over $2k+ from Covid testing that was advertised as "free" 4 years ago. They also took my insurance at the time which should have easily covered it. This practice is insanely predatory and scammy and I'm going to be taking legal action. As you can tell by the other hundreds of people affected this place of business has no ethics or morals. Please take the time out of your day to report them to the BBB. read more

I went to get my Covid tests back in the day here and now I'm getting bills for insane amounts of money. Covid tests were free back then. What is this? Are all of you other people paying these fees? Message me. Let's organize. read more

I visited this facility to receive a vaccine for tetanus. The front desk told me that they accepted the insurance card that I had at the time-- but this does not mean that they will actually contact or use the insurance provided. More than a YEAR after my visit to AFC, I received a bill in the mail that totaled to nearly $1,230! The bill statement noted that they were charging me $578 for it being my first time visiting the urgent care center. It also stated that I was getting charged around $168 because I went on an evening/weekend?! This urgent care facility did not provide me with an upfront cost. Unless you would like to unknowingly receive extremely high charges in your mailbox a year later, I would suggest you to avoid coming here for any medical services. read more

I want to warn the community about the abusive billing practices at AED Urgent Care (formerly AFC Urgent Care). This clinic is scaring people with unauthorized medical charges, specifically related to COVID tests received during the pandemic. In my case, I paid what I owed, and every time I went to ask if my account was fully cleared, they assured me that it was. However, months later, I kept receiving new bills, either for the same service date I had already paid for or for a completely new date. Yesterday, something in my gut told me something was wrong, so I started researching and checking the reviews for this place. That's when I discovered that they already have lawsuits against them for these same fraudulent billing practices! That's exactly why I am writing my review here--someone needs to take action! Yesterday (my most recent visit), I went back to the clinic because I received a bill for $888.95 for a COVID test supposedly performed on February 24, 2023. This is completely false, as just two months ago, I spent over two hours at their office clarifying everything, and they assured me that I had no outstanding balance. Now, out of nowhere, a new charge appears for a different date. Every time I go, they tell me it's a "system error," but this keeps happening over and over again. This is not just an error; it's a systematic scam. If you check their reviews and complaints, you will see that many people are reporting the same issue--COVID test bills from the pandemic that keep appearing even after they were supposedly paid. These practices harm many people, especially those who may not have the resources or knowledge to defend themselves. I urge the Better Business Bureau (BBB) and any regulatory organization to investigate and shut this place down. What they are doing is not fair. If anyone else has experienced the same issue, please report it and don't let them keep taking advantage of people. read more

Everyone please do your research via Google and look up AFC Newarks corporate entity, Saloojas Inc! This place has sued over 10 insurance companies and LOST all of their cases!! Says a lot when numerous insurance companies and judges disagree with your inflated prices ($1,000 per Covid test when national average was less than $150!) There are several court documents online showing that no insurance company or judge agrees with the pricing this office has set for their Covid related testing. It's so obvious that this place is extorting all of their patients with their inflated UNDISCLOSED prices!! How is this place not shut down? Everyone please do your research and help boycott this scamming office! read more

AED Urgent Care Newark - Even insurance companies and judges disagree with this companies exorbitant price gouging. - Urgent Care Near Me - Newark, California

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Fraudelent, criminal enterprise masquerading as a medical care facility- needs to be investigated. Predatory overcharging during tghe Covid emergency, DO NOT go here to avoid harassing billing practices. read more

I got a bill on 1/26/2025 for a visit I did on 3/9/2023 saying that I owe $621.87 for a visit wait a minute I gave them my covered California insurance and paid $65.87 as a co pay before seeing a doctor for an allergic reaction the doctor just looked at my skin and said I have hives ok fine 2 months later on May 2 2023 I ended up paying another bill for $60.00 I called and they said I owed them $60.00 for the visit I told them I paid $65.87 and they said I still owed them that amount ok fine I ask them is that all I owe I'm I clear they stated yes and now almost 2 years later I get a bill stating I owe $621.87 my insurance should have covered it if this place has a problem with this claim let them contact my insurance I'm done paying them read more

This urgent center is running a scam... The doctor is complaining how the insurance companies ain't paying them money while they are charging 2000 dollars for a bandage. The urgent center said now they are out of network and goes after the patients to collect their money now. They also recently changed their company name from AFC to AED urgent care center. However, they are still using AFC logos and everything. All sounds very fishy running their scam to avoid dealing with the insurance agency. Please report these Dr. Parmjit Singh to Better Business Bureau and join the class action lawsuit. DO NOT PAY for any of the request for payment! read more

I got the medical bill over $2,300 on the weekend. The same bill I got a month ago in which the covid test was done in 2020. I worked with the insurance company and they mentioned the grievance was not submitted within the required timeframe of 180 calendar days as indicated in your Evidence of Coverage (EOC); therefore, we are unable to review the request. I called the phone number which is a personal phone number and emailed to COLLECTIONS@SALOOJASINC.COM and never get response. This person threatened people to send to collections or file a case in small claims. It is frustrating. I am still working with insurance company as to the next step. read more

OMG! Just like the many reviews on here, I just received a bill asking for to pay a balance of aprox $1000 for 3 Covid tests I and two family members had done in December 2020. First let me say I've done my research, and it is AGAINST the law to balance bill for Covid testing done during the pandemic, at least from March 2020 to January 2022. On top of that, I called my insurance and they told me the amount they paid as an out of network provider. My invoice from the corrupt Saloojas Inc, says my insurance only paid $176 but my insurance paid $540 for each of us! If you have insurance, call them and see how much they paid. This is a sham and a scam. Look up Senate Bill 510, in Califronia we the patients are not to be balanced billed if you had any Covid tests done during the Fed Emergency. ZERO STARS and a complaint to the BBB and other agencies! read more

From this clinic, we got the bill over $1600, for the covid test (in 2021), the dates in our card are not matching with the dates mentioned in the bill. I suspect some scammers are trying to use this clinic's name.. Also the bill has threatening message ... I don't know if the collection agencies validate the authenticity of the claim Check the google reviews , search with "saloojas inc" Request to the Dr Saloojas Medical Group, can you confirm the bills that peoples are receiving are legitimate ? If they are legitimate then , at the time of service why we were not informed about the cost? COVID vaccine supposed to be FREE read more

Facility was harassing me to pay dues from 2022 and 2023 they even have 'collections' cc-d on the e-mails, and yes its their legit e-mail as they also gave me their direct website to pay. They were trying to charge me full out of pocket charges raging from $800-$900 I questioned these charges as I pull my insurance claims and they were already paid!! When I provided all of my receipts and insurance claims they changed the dues to "copay" from but they were trying to get more money from me. I asked why the sudden change of price after I showed them proof, it should've been on your record in the first place? The way they ask for money is unacceptable they did not even give you any option to resubmit insurance, they went straight to cc-ing "collections" to scare you. I've done my research and found that they have been doing these "late unpaid invoices" to see if you'll pay or not since the bill was from years and months ago based on yelp reviews, reddit and google reviews. I have paid them for copays and out of pocket full amount until I noticed they were billing me twice for the same visit. I have called the billing office and all their receptionists are always rude, in person and in phone. I usually do not leave reviews but this has got to be the most frustrating experience while seeking medical attention. I would NEVER come back or recommend this place. Here are some more similar of experiences. https://www.reddit.com/r/Insurance/comments/1bdazyw/ca_urgent_care_charging_me_1000_for_covid_test/ read more

AED Urgent Care Newark - Urgent Care Near Me - Newark, California

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Avoid this place at all costs unless you want to get blatantly scammed. I had conjunctivitis last year, and this was my quickest option to get it sorted. At the time, they took insurance and I had no issues getting seen and screened. I revisited the clinic months later for another issue and was told that they no longer take insurance (despite the fact the online appointment form asked for my insurance information.) I noted this, and never thought to return. Now, over a year later, I received an invoice in the mail for the services I received last September. What's even more humorous is the fact they sent the bill two days AFTER it was "due." This is ludicrous and I now have to go through the painstaking process of contacting my Insurance as well as my bank. It's so insane reading other people's similar experiences. Shame on AFC for running a deliberate money laundering scheme. read more

AED Urgent Care Newark - Bill received over a year later despite the fact they took my insurance at the time of the appointment. - Urgent Care Near Me - Newark, California

Sent a bill for a visit over 18 months ago, with no information on the bill as to the services I got. I called them and was told that there was a "glitch" and they found that I hadn't made any payments (I was never notified about any bills prior to this). They also claimed they never received any payments from my insurance about this either (which is not true - my insurance did pay them for a portion of the cost of the visit). They also sent the bill ON THE DAY IT WAS DUE. Stay away from this place unless you're okay with getting a surprise bill 18+ months later asking for $$$. I'd give this place negative stars if I could. read more

I wish I had seen the other reviews here before I visited. My experience unfortunately matches what others have described. I visited this urgent care center on 05/14/2023. I was extremely disappointed by their billing practices. To begin with, they sent the bill almost 18 months after my visit, which seems incredibly late and makes it difficult to recall the specifics. They initially refused to provide an itemized bill and then charged me $383 as a "base charge" with no explanation. This felt like a scam, especially since the billing department couldn't detail what this charge covered. When I contacted them, they were unhelpful and told me to speak with the clinic front desk. When I called, I spoke to the office manager Mr. Paul, who was rude and threatened to send my bill to collections if I didn't pay $250 in the next 10 minutes - a number that seemed to come out of thin air. I am writing this review to warn other patients about this urgent care center's billing practices. I hope that my experience will help to prevent others from encountering similar issues. I urge potential patients to be cautious and request a clear explanation of all charges before receiving any treatment. read more