My mother has been at Aegis Lodge for about 5 1/2 years. When my mother entered Aegis Lodge it was…read morea well maintained place with good food. As the years have gone by the place has become unmanaged, the housekeeping is horrible and the food is awful. It is definitely not chef quality food as the advertise. My sister has complained repeatedly about the housekeeping and food with no avail. I just recently visited my mother and her apartment was filthy, her sheets, clothes and towels after being laundered were all crumpled up in a pile and thrown in her closet. I immediately went to management with my pictures I had taken and they had housekeeping go in to clean it and as they were leaving I did an inspection. Not much had changed so I proceeded to tell the housekeeper what needed to be cleaned and she ran to Al, the manager. He tried to convince me that the housekeeper was not done but before he came in, she had explained to me she was. After raising my voice I finally got some attention and Al and the housekeeper got the place pretty clean but never defrosted the freezer. My mother is paying $20,000.00 a month for rent and care and her apartment is an embarrassment!!!! Her apartment is rundown and it needs a paint job and new carpet. People who have visited my mother have agreed on the condition of her apartment and the food. The turnover of employees is huge. My mother has been at Aegis longer than any employee that has worked there, including management. We've had four new managers in 5 years. Aegis Lodge is down to one elevator because one of the elevators is broken and has been for along time. In the last year my mother has lost clothes with the laundry service and I found a man's shirt, with his name on it in my mother's closet while I was visiting. Would I recommend Aegis Living to one of your loved ones, absolutely not! Unfortunately I live out of state and so I cannot be on top of this all the time watching out for my mother. If you have a loved one, please keep an eye out for them or this could happen to yours. I do not recommend this place!

Memory care, not a good vibe for an active senior . Their activities schedule is shared with other…read morefacilities

Visited to look at for parents: Lipstick on a pig, very…read morehigh prices Food: great, one HUGE upside Staff: SEVERELY understaffed, that was a huge concern

We visited Cogir to see if it might be a good fit for our 93‑year‑old mother‑in‑law, and we came…read moreaway really impressed. The place is upscale, set in a quiet neighborhood, and has a full range of options -- from independent living to assisted living, memory care, and even hospice. The residents I chatted with had nothing but great things to say, which was reassuring. We also got to try the food they serve, and it was surprisingly good. All in all, we're seriously considering having my mother‑in‑law move here.

If you are reading this, you may be standing on the precipice of a new reality that is daunting…read morespiritually, emotionally, and financially. My father went from going to the gym regularly to requiring total care in the span of a month. 'Long term care' and 'adult family home' were words I (and those around me) had never heard before, and now I was faced with making multiple incredibly high-stakes decisions with very little time and knowledge. My wife (all hail!) found Maria's # while researching online and I gave her a call not knowing what to expect. I got off that call and was stunned. Could it be? Someone who comprehends our plight! Someone who has meaningful answers, suggestions, and engages in a way that is so sincere and thoughtful (in stark contrast to the hospital's resources). Long story short, Maria has been our go-to resource for navigating this challenging journey, from AFH sourcing, selection/placement, post-placement and everything in between. A Yelp review cannot do her justice. Please call her if you need someone to bring clarity in uncertain times. Thank you Maria!

Dont work with them they hung up on me trying to get service for my grandmother, the lady was rude…read moreand didn't want to hear me out

This is the kind of living in downtown Bellevue I'd love have, from the valet team to the chef,…read moreservers, and management, the service was flawless. You can just feel how well the residents are cared for here--it's the kind of place anyone would be lucky to call home. I couldn't resist snapping the gorgeous views and the chef's spread for our group of CFOs... trust me, it tasted even better than it looked!

Absolutely wonderful facility!…read more Did some extensive research on options for Gma about a year before she moved in, June of 2025. Wanted a quality place where she would feel at home and be able to make friends and socialize and stay busy. The Executive Director, Madelyn, is absolutely fabulous to work with, you can tell she really cares about the residents and has a passion for what she does. The support staff and activities team are all so welcoming, smiley and overall great to be around and provide a very warm and welcoming vibe for residents and visitors! We did some extensive research into assisted living facilities and this was by far my #1 choice for reasons I will list below: 1. The amenities - activities galore and always changing, well thought out and the activities staff are friendly and are proficient in social engagement for the elderly and cognitively impaired. They do a good job of offering lots of engagement opportunities for residents. 1.a. - Addtl ammenitites - attached bistro that is open to the public, resident key required for entry from bistro into the facility. Nice for a little change of scenery 1. b. - Addtl - salon on site! Addtl fee, but there is a hair salon ON SITE ... I believe they might do nails as well but not sure... but this is SO convenient for those that don't drive and don't want to hassle with booking the resident shuttle LOVE LOVE This! & it's right off the entry way so it has a nice window view to the street 1. c. - Addtl - shuttle! The resident shuttle can be booked to take vehicle-less residents to their doctors appointments, or any other places within a 5 mile radius that they need to go! They typically have a weekly grocery trip on the activities calendar as well, so there's a pre-planned trip that everyone can go on for any grocery needs. 2. The facitity itself - always clean, very beautifully decorated, love the small touches of real flowers on the lunch tables when they have them as well as holiday decor, little snack and treats in the lounging area with some fresh water, apples and cookies, great layout of the facility, good location with a decent flat walkway right out front that residents can go for easy walks. Elavators with key required access to go to up resident floors. Location is RIGHT down the street from Overlake hospital, which is convenient, we did have to go there one evening when gma was having dizziness and vomiting and it only took a few minutes to get there. VERY convenient for healthcare reasons. 2. a Rooms - rooms are somewhat small but are perfect size for one or two people that are mostly going to be out and about in the facility the majority of the day. Each room has decent views so that is very nice (we looked at several different options of rooms before choosing). The bathrooms are large and perfect for safety for the age range of target residents. Linens and house keeping are provided once a week!!! Yay!!! 3. Care & safety - The assisted staff bring meds in the AM and they do nightly safety check rounds, call button lanyard for each resident and emergency safety pulls in each restroom in the facility and in each private resident restroom. RN on staff with 24/7 staff on site who can call the on-call RN if needed. Concierge staffed desk during the open hours of the facility, which is so nice there's always someone monitoring who is coming in, check in required with name badge. Resident key required for elavators up to floors! 4. Food & dining - the food is excellent and a well thought out rotating menu. Some of the same, regular items available, but always a new highlighted daily menu with new and exciting items. The food is clearly quality and cooked well, they didn't hire just anyone, the chef is a real chef! The dining room is open access all day from AM until dinner time, I think they close up at 6pm. 5. Staff - how the facility chooses their staff and what type of staff they have on site says a lot. All the staff during my visit seems welcoming, pleasant, smiling, helpful and overall enjoyed being at their jobs. The long term care sector can be one that is overlooked and underserved and we were not going to choose a place that hires people that don't want to be at their jobs because caring for loved ones is a very important role and this was a huge factor for us as well. 6. Price - price is expensive but honestly is similar to other facilities yet far exceeds in value above and beyond the others that we looked at. We visited this place about a year prior to moving Gma in, they allowed us to come for a complementary lunch and activity to get a feel and be shown around and all that. Mom and I visited, did the tour and looked at rooms and a later date I brought Gma for lunch and an activity. I was very pleased with the experience and recently visited Gma in Oct of 2025, a few months after she moved in, for about a week and a half. The experience was nothing less than the prior visit! A+++ would HIGHLY recommend!

I would not recommend this assisted living community to anyone seeking quality care or…read moreprofessionalism. Communication is consistently poor, and concerns are routinely dismissed rather than addressed. The facility itself is run-down, offers virtually no amenities, and provides little to no meaningful or consistent activities for residents. Morale among staff is visibly low, which is not surprising given the extreme staff turnover--faces change so often it's impossible to know who is responsible for care at any given time. This lack of continuity directly affects the quality and consistency of care residents receive. Dining options are another major disappointment. When food is edible, the best description would be subpar cafeteria-style meals, far below what should be expected for the cost of assisted living. The most troubling issue, however, is being charged for care that is not being provided. Safety checks are billed every two hours, yet during visits lasting 4-6 hours, no staff members come to check on my mother. When asked directly, my mother--who does NOT have dementia--confirms that no one checks on her every two hours. When this is brought to staff or "management," the response is simply that someone signed off on it, so it must have happened. There is no investigation, accountability, or concern--just continued billing. As for management, I use that term loosely. From top to bottom, no one has demonstrated professionalism, accountability, or leadership. Concerns are deflected, documentation is treated as fact over lived reality, and families are left feeling ignored and frustrated. This community charges premium rates while delivering substandard care, poor oversight, and an overall disappointing experience. Families deserve transparency, dignity, and reliable care for their loved ones--none of which are present here.

Poor response time from caregivers limited so called activities. There have been three executive…read moredirectors in the less than 2& 1/2 Ty I've been here and none of them have been effective. Food is inconsistent as the ding room wait staff. All in all a poorly run operation. If you truly love you loved one do not move them here .

Our Dad has been at the Chateau Bothell Landing for almost 3 years, and we recently moved him to…read moreMemory Care as his Parkinson's disease worsened, and he needed more assistance and stimulation. Although we were very hesitant to make the change to memory care, we couldn't be more delighted with the unit. All the caregivers are excellent and treat us like family. Heck, we feel like family. I have never seen such an array of stimulating and enriching activities that Violet and the exercise and music therapists Diana and Kaiya provide. And it's written all over the residents' faces when they sing and participate. The movement therapist also is excellent and gets everyone moving with great songs! Additionally, the unit brings in special speakers for enrichment learning and other musicians for great song sessions. Overall, we are so pleased with Memory Care and glad we made the move. And from the looks of Dad's face, he is too!

My mother and Step Father were at the Chateau for 7 years. It was great for retirement living with…read morelots to do, However, as their needs grew, Chateau claims to have Assisted living but they do not have the staff for it. The care givers were wonderful but the management communication is awful. Calls and emails go unanswered and never acknowledged. Even our move out communication wasn't any better. They are now in an adult family home with more staff and less expensive. If you decide to stay there be sure you have some kind of a view and not an unmaintained basement walkway.

Beautiful facility, great location and overall friendly staff. They turned around quickly with the…read moreon the ground staffs especially Yegor at the front desk and Ally the wait staff at dining were the best! They care about their residents and their family. I appreciate their care and acknowledgment of my MIL and us when we visit weekly. Thank you!!! Had a not so great experience early on. Felt disrespected from the marketing or 'office' folks. Maybe because I didn't wear nice clothes or look 'rich' or because I am not white. It was quite bizarre how I was not greeted when my husband was, and introduced to others as if I was a 'nanny' accompanying my 'white master'. Regardless not going to much into that on Yelp. Anyway, overall after a few months when we visited my MIL, I hardly see the 'office' folks and the ground staffs were lovely. It looks like they took care of my MIL well. Place was well staffed in the memory care unit and facility was well lit and well cared for. MIL looks comfortable and respected. It is not inexpensive but we are happy if our family is happy.

Is it possible to have chosen our retirement home when it's a couple of decades away? Yes, it is!…read more I've been eyeing this property ever since I saw the posted sign and learned an Aegis Living will be built here. What a fantastic location. I've heard in the past that Aegis is one of the better chains of assisted living facilities in this region. We more or less knew we wanted to be at one of their properties in our future. We received an invitation to tour the facility, and we jumped on the chance. After a light lunch, we saw many of the amenities and two of the available rooms. Frankly, we're blown away. Our guide says they are the cruise ship that never moves, and it sure looks like it. The basic plan includes the meals, some drinks, and most of the activities. When one moves here, other than the room, the other available facilities and amenities are: - Dining hall - Private dining hall to reserve - A Grotto, aka Solarium, to enjoy the sun - A bar - A movie theater with candy and popcorn - A gym with guided trainings - A spa - A salon for the ladies and a barber for the gents - A coffee and smoothie bar - A lounge with outside balcony - Once a week live music - Guided games There are probably more that I'm forgetting. We certainly like what we saw. They offer different levels of medical care packages including memory care on an as-needed basics. If our parents weren't out-of-state, we'd be signing them up for sure. Hopefully, there'll be a room available when we're ready. Awesome location and awesome facilities. 4 thumbs up.

I had a big band gig yesterday at this facility and I was very impressed. Super clean, wonderful…read morecommunity, and very nice and accommodating staff. We were served food at the end of our gig and I was pleasantly surprised with the quality and options available. I didn't realize that these kind of places provided concerts for their people. So many people came up afterwards, talked about their musical experience, and said how much they loved the big band music. All in all a very nice experience.

A good friend of mine lives at Merrill Gardens…read more She is happy there. It is a great place for her to live, and has lots of fun activities. Be careful when you park there though. If you aren't careful you can get a big parking ticket. It isn't real clear about parking.

Very friendly staff & management, residents seemed to be very happy. Check them out if your looking…read morefor a senior community.

During the snow storm, February 2019, some Woodland Terrace Staff stayed 24/7 for a week keeping…read moreroads open for emergency vehicles, meals and activities to keep residents occupied safely and warm. Dinning staff stayed to have meals 24/7. Some staff stayed without going home for a week to keep consistency and safety for 140 residents. Real dedication from staff which is seen daily but the act of hard work keeping us safe was just amazing.

My mother received excellent loving care for more than 7 years at Sun Village Senior Care. Lorraine…read moreis a registered nurse and she monitored and insured that my mother was well cared for. My mother suffered from dimensia and was happy living at Sun Village Senior Care, and I highly recommend it for anyone suffering from dimensia who needs 24/7 care.

5+++ stars for sure! My siblings and I have had such peace of mind since Mom moved here 2 yrs ago…read more We couldn't believe our luck that the owners (Lorraine and Dorel) both grew up in Adult Family Homes and that Lorraine had a nursing background. Lorraine is on top of everything and communicates any concerns immediately. She also answers all questions openly, willingly, and thoroughly. The caregivers are first rate and have been there for a long time. They are so warm, funny personal, and observant. Each time I visit, I feel great leaving Mom in such caring hands. The house is modern yet cozy and homey. It couldn't be cleaner. It is in a quiet tree-lined street and has a backyard and side patio. The home cooked meals look and smell delicious, and at holidays they pull out all the stops!! We are truly satisfied with all aspects of Mom's care at Sun Village!