I stayed here for 2 weeks after a knee replacement. Linda Rackner, the marketing director,…read moreprovided a comprehensive and straightforward presentation during my tour. She took special care to personal my room! The care team and concierge Richard were quick to respond, incredibly helpful, positive, and friendly. The facility has amazing amenities and views, and great activities. I took a ukulele class and loved it so much I bought one after I left and have been taking tutorials since. I look forward to stay here again in October for my knee replacement on the other side. Thank you Aegis and care team for your great care!

From the owner: At Aegis Living, we value our employees for the meaningful impact they make in the lives of…read moreresidents every day - the wrinkled smiles, hearty laughter and warm hugs. They create the loving homes that nurture and delight our residents and bring peace of mind to our families. Our success and strong company culture is directly attributed to the dedicated and loving employees who work in our communities.

I have found the staff responsive, professional and genuinely caring. Everyone from the…read moreadministrative to the facilities staff have worked in support of my mother's care. I want to thank Andrew and Ethan for all the help they've provided me when I've needed to make changes in my mother's apartment.

Ten months ago, my mother had a severe and unexpected stroke. After a hemi-craniectomy, three weeks…read morein the hospital, six months of skilled nursing and rehab, and about two dozen CT scans, it was clear Mom would not be able to return home safely. After quite a bit of research, what I learned is that there are only a few assisted living communities that can care for someone who is paralyzed on one side of her body, and requires two caregivers to assist with transferring her from bed to chair and back again, and to bathe and clean her. And even fewer that can do all of this while keeping my Mom busy with a full regimen of PT, OT, and speech therapy, along with other stimulating activities. While Aegis on Madison has suffered the same staffing shortages and other challenges brought on by the pandemic, this community has a culture of transparency and continuous quality improvement. The leadership team welcomes family members and friends to visit (for the day or overnight), engage in community activities, enjoy the view from the beautiful Sky Lounge/deck, and--most importantly--provide feedback to help improve its services. I commend Bryan, Elizabeth, Curtis, Craig, Mayor Judy, Brylle and the remarkable team of caregivers (Joyce, Ryan, Jessica, William, Arthur, Dorcas, Mimi and so many others) for making Aegis on Madison such a place my Mom and Step-Dad can feel at home.

It is a very well run facility. All staff are friendly and helpful, units are great, food is…read moregreat. Underground parking is available to all residents. Activities are plentiful. Each unit has cords that can be pulled if they are having health issues or have fallen etc. When I accidental pulled the cord in my bedroom, two staff people arrived within 2 minutes to help me. I had visited at least 10 other senior facilities and then I found Murano. A one time fee of $40,000 is all you need to live there. You pay rent for your unit. The most expensive is $16,000 a month for a fantastic unit with views. Staff come once a week and clean the units. It is like living in a hotel, most everything is done for you. There are many activities, guest performers and speakers, and MUCH more!

I attended Murano's 'Moving Seminar' on May 20, 2025. It was super relevant and helpful. I am…read moreanticipating a move to a retirement community in the coming year and the presenters did an excellent job, especially Rebecca King on powers of attorney and Rebecca Ricard of RR Move Co. on moving seniors. The realtors, Jim Badgley and Jackie Claessens, also gave useful information on selling your home. The wealth management portion was less helpful but that's because I already have an excellent financial advisor. Plus there was lunch! Thanks to Murano for providing this well planned and well organized seminar.

My mother has just moved into Cogir of Queen Anne and I'm writing this review to recognize the…read moreefforts of Billy and Andrea who assisted us with the arrangements on getting the unit and contract details. My mother is 92 years old and was looking for a place to stay that could meet her needs now and as she ages further. She loved the apartment and the meal plan options, as well as the ability to meet others with so many planned activities. She also has a dog and is happy to be able to have her move with her. Billy and Andrea did a great job with a tour of the facility and carefully going over the contract agreements. Andrea was great relating directly with my mother to ensure she understood everything. Billy took extreme care to ensure my mother's needs were met and covered in every way. The welcoming was wonderful! We really appreciate the personal care both took in addressing my mother's needs and the concerns of her family.

Review of Cogir Queen Anne Assisted Living Community…read more Greetings! I almost never write reviews but I had to for Queen Anne Cogir. I can't say enough good things about this place. My Mom was in the assisted living building and I was constantly amazed at the level of care she received. Everyone was extra helpful and went out of their way to make sure she felt special. The "care team" members including house keeping established friendships with her and treated her as if she were their own mother. I can't remember all their names but I do remember Natasha and her sister (who was Natasha's supervisor) and Amena. Marnie Walker the Sales Manager was the one who helped us make the decision to choose Cogir Queen Anne and we never had cause to regret it. I'm not sure how the management has been able to assemble such a caring and positive staff. Everyone we dealt with (and I mean literally everyone from the front desk to the kitchen workers) was upbeat, happy and seemed to genuinely like their job. I compliment Ken Klotz Executive Director for cultivating such an inviting climate. Maria Crespo the Business Office Manager was always ready with a cheerful and caring attitude to help with not just financial issues but with anything else needed. Ernie Vigil the Health and Wellness Director manages always to make time for an informal chat and was a real blessing in answering any questions we might have and taking a personal interest in Mom's well being. Mom loved the food and the warm, cheerful atmosphere in the lobby. You can see why I give Cogir Queen Anne five stars and "two thumbs up" Mike Carrigan

Beautiful community offering independent, assisted living and memory care. Offers many amenities…read moreand located close to shopping, restaurants and Seattle's waterfront.

Had a wonderful visit as we start considering assisted living--in case we decide we need it in the…read morefuture. Because most of the public spaces were dramatically decorated and were small, and the exterior seemed less glamorous than many other facilities, we were not expecting to think of it highly. We were wrong. We found it to be an intimate and very cheerful option with lots of options for public living for people like us who don't need lavish. They had the services we might need. The food options were nice. we also really liked the size and feel of the apartments. It was also comforting to know there was a memory care floor so if that should become necessary, one could stay in the same facility. We also loved that our pet would be welcome and could even get walks through them should that be necessary. It also seemed like there would be less red tape about moving in. It moved high up on our list of potential options.

My dad stayed at QA Manor for almost 2 mos until he passed. Me and my family was there everyday…read morewith him and observed a lot. Very high turn over in caregivers, alot of miscommunication with staff, very poor management, no security! I do want to give credit to a handful of the caregivers who was very caring and patient with my dad. I could go on and on but I'm just going to keep it nice and short-do not bring your loved ones here!!!

They let my dad walk out of their facility 2 times. I am very irrate about this. He has dementia…read moreand could have been hurt, lost or worse. The first time they put him in the general living quarters and he left after dinner out the front door. Was walking down Aurora for 5 hours and the police had to take him home! Second time he was in lock down area- he walked out and went to Safeway Starbucks! WTH They are lucky I dont sue them. Very upset. We are putting him in a faciliyy dedicated to Dementia people. I love my dad too much to put him im Queen Anne Manor. That said the nurse, Ryan, in charge of facility wasvery helpful. That place is so lucky to have him there. 5 stars for Ryan. Negative one hundred stars for letting my dad wander off for hours at a time in one of the most sketcyyplaces in seattle.

I reached out to Trish for advice when it was hard to know where to turn. She was extremely…read moregenerous with her time during a free consultation and had good ideas, then followed up with her suggestions in writing with no hard sell for her own services. She's very willing to talk even if you're not sure what you need.

I highly recommend Patricia Throop and ElderCare Consulting. She provides a truly valuable and…read moremuch needed service to anyone needing help with decisions and care for aging parents and other loved ones.

It's a nice facility, but care is substandard. They create a care plan which is designed to charge…read morefor the services needed by the resident, but no accountability for delivering those services. My mother never consistently got the care we were promised (e.g., got one shower per month vs. 3 per week in the plan, almost never wearing her compression socks vs. paying to have these on each day). As well, as someone with dementia, she mostly sat alone in her room. During the sales process we were told how skilled the staff were engaging with dementia residents. We didn't see that after moving in, so would complain, we'd see temporary improvement, but always short lived. Staff turnover is high. There were many really great people that provided good care, but were quickly gone. Ultimately we moved her to an adult family home which was light years better and a fraction of the cost.

Aegis Rodger Park has incredible amenities, friendly staff, and good food. The nurse techs remember…read moreeveryone by name and truly care. There are so many programs! A theatre, pool, salon, craft room, hobby room, chair exercise room, billiards...you name it! Weekly cleaning and laundry services too.

My mother developed dementia about 7 years back, and as it has progressed our family was in need of…read moreadditional support. Dustin has gone beyond the role of a healthcare worker, and has been an incredibly kind friend to her. He is also good with her chihuahua Lucy, always offering to walk her when he comes to see my mother. He drives her to doctors appointments, helps with weekly meal prepping, and is always ready to pitch in with whatever task may be at hand.

From the owner: Compassionate Home Health Care in Seattle tailored to your families needs…read more Visits.care delivers exceptional, personalized in-home support rooted in empathy, compassion, and respect. Our mission is to connect individuals with special needs and their pets to high-quality care in the comfort and privacy of their homes—where healing and well-being naturally thrive. We believe wellness begins in familiar surroundings, guided by trusted professionals who understand each person’s unique needs. Our services are tailored to support daily living, emotional well-being, and overall quality of life—with thoughtful attention to the details that matter most, including the presence of cherished pets. Built on a foundation of excellence and empathy, visits.care is driven by a singular vision: Encompass Compassion.

This is an incredible community with excellent management and community relations. The facility…read moreitself is a beautiful newer building, with Scandi details such as light woods, very uplifting, beautiful architectural details, lots of light and windows, and overall immersive and convivial common spaces. I found it very pleasant there. Also love the dining area overlooking the atrium. All spaces well designed, well kept, clean, and modern. The apartment rooms are also beautiful spaces with luxe carpets, modern kitchens, and baths, with good amount of storage. The food quality and service could be improved, but we ate at an odd time...2:30 pm on a Saturday. I can't say enough about the people running this... so many activities and the residents themselves are go-getter and so friendly. Beautiful facility ! We worked with the community relations Director and he was wonderful and helped us thru a very stressful process of convincing mom to leave her big house. He really knows how to talk to and relate to older persons, and he so committed and compassionate. He gave us incredible advice all along our journey to find a place for mom to live. He gave us incredible tips, referrals and information to help with the process. My mom chose this place out of all the ones we looked at, but due to timing issues and availability of units and some additional amenities she needed, we went with another wonderful Merrill Gardens property. Do not hesitate to make this your or your loved one's new home!

My mum has been living independently at Merrill Gardens at Ballard for about 18 months. It's been…read morean excellent, safe & comfortable place for her. She's dealing with progressing memory issues & simply adjusting to being a widow & apartment life. She loves all the staff - from management, the medical director, front desk, dining room, concierge, facilities, & cleaning staff - they are all kind, friendly, fun & supportive - not only to her but to me also. It feels like home to me too. The staff immediately took the time to learn my mums (and my) name and get to know her so she felt welcomed, seen and supported. They go out of their way to accommodate her needs, they are immediately responsive. She has challenges that they have recently found an amazing work around for, which will give her extra support & more purpose in her day. Amazing! She's lived in 2 different apartments in the building & both feel new, clean, fresh, bright. Very comfortable. The location is fantastic - walk a block or so right into the heart of Ballard, grocery store across the street, banks & pharmacy a block away. It's perfect. As soon as I met Ian (community relations director) an Lisa (general manager) when we toured the facility, I knew we had found her next home. They are absolutely wonderful people! Zero pretense - just down to earth, fun & really good at what they do. Transitioning her into the facility was easy (mostly for me) with thanks to how simple the staff made it - a big move after living in your home 30 yrs! Thank you Merrill Gardens at Ballard - you are making this challenging time in my mothers (and my) life so much easier. I also will say that I have spoken to several other Merrill Gardens management & community relations staff at their other locations & have found every one of them to be incredibly helpful, also going out of their way to assist. We are truly appreciative - I have absolutely ZERO hesitations when recommending Merrill Gardens at Ballard.