I have shopped here multiple times, every single time I am greeted with smiling faces. They…read morerecognize me in here at this point. The clothes are great quality and unique! You will not see someone else wearing what you buy from here which is something I look for when I shop. I love the clothes, but I also love the customer service which is what brings me back every time! I've also been to other Monkee's and this one has the best styles and the best service to the point where this is my Monkee's and I don't want to go anywhere else. The service is unmatched!

I love Delia's!! Their clothes are always cute. I stop by at least once a month to check out their…read moresales (I love on sale clothes) and visit the website on a daily basis to see what they have in. Their prices are reasonable and affordable. I use to shop at another store and I would buy $50 or more worth of clothes and then I'll only get them to wear them once because the quality was so poor, the clothes would rip in the washer and dryer. But with Delia's, I can wash them as many times and still wear them over and over again. Plus, the sales girl there are nice and friendly!

We've been very frustrated visiting this store on multiple occasions. The store gives coupons and…read morediscounts (buy one get one free), but there always seems to be a problem checking out, and the salesgirls do not seem to know what they are doing or care. Today was no exception. My daughter to to try try on clothes. Several girls were working and chatting about their weekends. On 2 occasions I went over and asked for help and did receive help. However, no one cam e back to the dressing room to see if we needed different sizes or help matching items. I had to do it all- very frustrating. Finally we were leaving as the store was closing and one salesgirl was trying to rush us out of the store. We found her to be brusque and clearly disappointment that we were taking up her time. She proceeded to overcharge us $25 for our clothes (the clothes should have been $50 total and she charged us $75- bug difference!). When I told her that we were overcharged she looked annoyed and changed the prices but with no apology of any kind. Delias has cute clothes, but they are very overpriced for both the quality of the clothes and for the poor service.

In an effort to become more acquainted with the Boro, I'm slowly making my way through all the…read moreshops on and around the Square. This cute boutique is warm and calming. I enjoyed perusing all they have to offer without excessive noise or pushy sales pitches. In fact, the staff were quite friendly. It's easy to find a gift here with the variety of offerings from clothes to jewelry to home wares, with a little bit of everything in between. Genuinely, lots of really cute items and some beautiful jewelry all well displayed. I'm a sucker for a sale, and there just weren't any the day I visited. But I did find a small gift for my mother, as well as a hiking decal I really liked and felt was reasonably priced.

Terri Leigh's boutique is one of a kind! The service that you receive from when you walk in to when…read moreyou leave is so personal. They greet you with a smile and help you pick out options that look great on you! I'm so happy I found them when I moved to Murfreesboro! -Allison Stieler

Judy was so amazing helping me this weekend find a new outfit for my engagement photos. I told her…read morewhat I was looking for and she took me through both boutiques (Trendy Pieces and sister store Bella's Boutique) to find a variety of items I loved. She was patient and took things to the register for me once I tried them on and decided to buy them. I felt genuinely valued as a customer and even got a 20% off coupon for my next visit! I will definitely be back to find some more unique items!

I absolutely love Trendy Pieces. I recently moved to town and I went into this boutique one day and…read morefound so many great pieces. They get new product in all the time and they always have a great sale rack, too! What I love most are their prices. For a boutique, their prices are extremely reasonable with a wide range of prices so there's really something for everyone. Their staff is also amazing and so friendly. I look forward to going into Trendy Pieces (or Bella's or the Market place - all three stores are connected inside! Hello great rainy day or gift shopping! So many great options!) I recommend stopping in if you're looking for unique pieces and a wonderful small business.

If you have a lot of time and want to just walk around and look and dig through used clothing. This…read moreis the place to go. My goodness, they have literally everything you could ever possibly think of. But it is extremely packed. It's not very well separated, but it still is separated. In my opinion, a lot of the outfits that should be a dollar are around 4-5 dollars. So still a little out of my price range what i'm looking for when i'm thrift, shopping. Would not return. I did not react with any of the people who worked here. Nor did they ask me if I needed help, or if I was looking for anything in particular. They were all extremely busy working on the new inventory of donated goods.

I try to avoid this place in the afternoons and evenings exactly for the reason that happened…read moretonight. The employees hate customers coming in apparently. They're snotty, they're rude, and don't care if you see it Or if you hear it. They were talking about how some customers leave reviews about them being snotty but good thing they don't have name tags then called the customers and reviewers just haters. They girl that checked me out was sitting down tagging clothes but finished before she would get up to help me. She was forcefully polite. Just not a good experience when you're shopping and giving their company money to over hear what they think about having customers. There was a londe and black headed girl tonight. Also,.the items are getting more expensive and the quality of some of the clothes is just bad. Like bumpy and dingie clothes aren't for resell .

Out of all the stores we visited at Tanger Outlets, Gap was the most disappointing from an all…read morearound experience. The store is well laid out, bright, clean and well stocked with a decent selection of all of your gap favorites...and that is where the good stops. Staff was present, but did not interact, welcome or assist anyone in the store. They were behind the register talking to each other while they had a store full of folks. The one associate on the floor was folding clothes, but had his cart and ladder blocking a main aisle, and got a tad snappy when multiple people said excuse me and one guest moved the ladder as it was very clearly in the way. Additionally, the store seemed a mess with lots of shelves and racks needing attention. We browsed and scoped a few pieces, but the experience was under and overwhelming at the same time. Gap is an outlet staple, so to see this one starting off at Tanger like this is not the best of signs. Hopefully they can get it together a bit, especially before the holidays roll in.

I am very disappointed with my experience at this Franklin store. I purchased a gold ring, and…read morewithin four days, nearly all of the finish had worn off. For the price and the way the item was represented, that is unacceptable. What has been even more frustrating is trying to get help. I have called five times and have repeatedly been told someone would call me back, but no one has followed through. First, they said the owner was out of the country, and the last 4 calls they promised a callback after speaking to the owner and manager. Still haven't heard back from them. The store presents itself as a Christian business and has a prayer room inside, which makes the lack of accountability and customer care especially disappointing. I expected the product to be better quality and, at the very least, for someone to follow up and make it right. I hope the store resolves this promptly and begins treating customer concerns with the integrity its branding suggests.

I love wandering in this store every time I am in downtown Franklin. It is so inviting, has great…read moreunique home decor, clothing, accessories & books. The staff is refreshingly friendly and never rushes me or hovers over me. Just the way I like to shop! I think this is especially important to mention because a lot of their merchandise is religious based so it is a unique experience that needs to be savored. Today, I purchased some Christmas Home Decor that I will treasure for years! I also stopped in their treasured Prayer Room. It is a little area in the center of the room where you can write down prayers on a tag and hang it on the wall. Others are encouraged to take a tag and become a Prayer Warrior for the person who left the prayer. Today, was a very impactful visit for me. I went into Philanthropy with a heavy heart because we found out our good friend that has been battling cancer was moved to hospice. The prayer room gave me peace & I left feeling a little lighter. Thank you Philanthropy for providing such a beautiful space that brings peace to so many! Whether you are on a visit or a local of TN be sure to stop here & experience this special place!

I came at closing as they were locking up, but they let me in anyway...I made a quick…read morepurchase...excellent customer service!

Franklin Road Apparel is a small boutique clothing store that sits at the far end, or beginning, of…read morehistoric downtown Franklin. I used to get my hair cut at the nearby Scout's, so I would constantly walk through Franklin Road to and from, and realized it was best to look around after as I would always be late if I got distracted on my way to! They offer both Men's and Women's clothing with an extra focus on denim of all types. As with many local boutique style shops, pricing can seem a bit high, however the quality and brands they carry are honestly worth it. I am usually pretty shy about spending a pretty penny on a singular item of clothing, but some of the shirts I have bought here are my favorites and worth every penny. Outside of clothing they have a solid variety of accessories and other random items to complete any outfit. Service is always stellar here as well. From entry to exit, they are friendly and helpful. Overall, when I am in downtown Franklin, whether I need something or not, I always make it point to swing by.