We highly recommend Aero IT for your company's computer needs! We have worked with Tyler at Aero IT for several years and we couldn't be happier. We are a small Architecture firm founded in 1990 and have used computers regularly since 1994. We have had a number of IT services over the thirty years we have been in business and NONE have given us the level of service that we receive from Aero IT. Tyler and his company provide IT services that cover our needs, (for a monthly fee that doesn't knock our socks off) and is always available by phone to answer questions and solve problems. He and his staff are friendly and very helpful and professional. They don't bury us in "tech-speak"; they talk to us in terms we understand. When we need new equipment, Tyler and his staff are always willing to help us find what we need and the lowest possible price. ...When we had email issues, Tyler got us set up in such a way that we could share and track and save emails for projects. You'd be surprised at how often we need to go back in and find emails from archived projects. ...When the COVID 19 pandemic hit, Tyler and his staff got us set up with a vpn, (virtual private network), so we could work remotely. ...When one of us wanted to set up a home office, Tyler and his staff made themselves available for silly questions. ...When our backup system wasn't working to our satisfaction, Tyler and his staff got it all straightened out. ...When Tyler left his previous firm and partnership, we took our business and followed him to his new firm. He keeps meticulous records, so if we lose/forget a system password, all we need to do is call Aero IT. * Friendly * Professional * Budget Conscious * Knowledgeable (they really know their stuff!) Most sincerely, the gang at Di Donato Associates read more

We've been working with AERO IT for all of our IT needs, and they have consistently delivered top-notch service. Their team is always nice, helpful, and incredibly quick to assist with any issue that arises. One of the best things about AERO IT is how knowledgeable their techs are about the latest advancements in technology and setting up (anything tech) , which helps minimize any downtime or interruptions for us. A special shout-out goes to Jesse, who truly stands out among their already excellent team. Jesse goes above and beyond on every project he touches. His attention to detail is second to none, and he genuinely listens to any concerns we have, no matter how small. Jesse has a rare ability to not only identify and resolve problems quickly but also explain complex technical issues in a way that's easy for non-tech people to understand. What really sets him apart is his proactive approach. On more than one occasion, he has caught issues we didn't even know existed and fixed them before they caused any disruptions. For example, our previous IT provider left a mess around one of our workstations, and when Jesse came in today, not only did he clean it up, but he also reorganized the setup to better suit our needs, showing his thoughtfulness and dedication to the job. Jesse's professionalism and commitment to excellence make every interaction a positive one. He consistently leaves our systems running smoother and more efficiently than before, and we always feel confident that we're in great hands when he's on the job. AERO IT has been a game-changer for us, and Jesse is a huge part of why. Highly recommended! read more

Tyler is an amazing person to work with and a real Pro when it comes to computers. We have worked with him for several years now. He is a total professional, timely at responding and really knows his stuff when it comes to fixing computer problems. I work remotely from home and hook into my office in San Diego. Since I'm not the most computer savvy person I've had many interactions with Tyler. To date there has not been a computer challenge I have had that Tyler hasn't been able to solve. I look forward to our continued business relationship for many years to come. If you are having computer issues and looking to work with someone that you can trust, Tyler is the computer wizard you want to partner with. Thanks for all your help AERO IT and Tyler. You guys are awesome!!! read more

I have used other computer support companies over the years but Aero IT is by far the best. Tyler is so knowledgeable and honestly the nicest person I have ever met or spoken with. He not only helps me with the computer issues at work, he has helped solved a lot of my computer issues with my personal home computer as well. He always helps and resolves my slow running computer problems quickly and courteously. What I appreciate is their technical excellence but almost as importantly is their reliability and true customer focus. I give them the HIGHEST rating and unashamedly recommended to anyone needing a support company. BRAVO, Aero IT. Thank you for a JOB WELL DONE! read more

Tyler and his team are the answer to any problem you have with IT services. They are quick, honest, smart, forward thinking, and keep the customers needs first. Never had a vendor so responsive, and trust worthy. It's hard to trust someone with all your data, passwords and internal configurations, but I rest easy knowing that Tyler can, and will, keep our company up and running. I never have to worry about it. Anyone not using them is doing your company a big dis-service. I've used many companies in the past, and this is a game changer. I have a lot of think about in running a company, but I never have to worry about IT working. read more

Our company has been with Tyler for over 7 years now and have been a vital component to our success, especially in this fast paced digital age. Aero IT responds to our service tickets with in minutes to begin with any technical assistance we may require. Tyler and Stephen are very helpful, patient, and have an abundance of experience between them. They also assisted with our move to our new location and had us up and running avoiding any loss in revenue. Their prices are fare and you can always expect fast friendly customer service. I highly recommend AERO IT for any business looking for IT services. read more

Tyler and his team at Aero IT are the only IT professionals we trust to manage our needs. He is incredibly responsive to any issue, and treats it with urgency and efficiency. His staff are friendly and professional...a joy to work with! Most of my staff are not technologically savvy, but they love working with Tyler because he never makes them feel inadequate. He and his team treat everyone with dignity and respect, while resolving IT issues with efficiency, professionalism, and a calm, friendly demeanor that inspires confidence and collaboration. I highly recommend Aero IT! read more

I wanted to take a minute to thank TechSupportSD, and especially their representative Jesse, for bringing much-needed tech clarity to my place of work. Jesse was knowledgeable, patient, and incredibly efficient in diagnosing and fixing our fax issue. What felt like a frustrating roadblock for me as an Office Manager was quickly resolved thanks to his expertise. It's rare to find tech support that is both skilled and personable, and we truly appreciate the help. If you need reliable IT support, I highly recommend TechSupportSD! read more

I wanted to take a moment to sincerely thank Jesse for taking my call today and helping resolve all the issues with my computers. His expertise and dedication truly stand out--you are, without a doubt, one of the best IT professionals we've ever worked with. Aero IT is incredibly fortunate to have you on their team, as well as the other outstanding employees, Stephen, Gage oh and of course your leader Tyler! I really appreciate your patience and support, and I hope the rest of your week goes wonderfully. Thanks again! read more

Aero IT and Tyler are amazing! They have managed our IT infrastructure for years. As we have grown, they have enabled us to improve, streamline, and add new features / functionality and more. All with a keen eye on OUR bottom line. They will actively tell me when I don't really need something or whether there is a more cost effective way to do something. They are SO effective and add so much value. I really don't know how we would grow and manage without them. read more

I am not tech savvy at all, always getting stuck on the computer! Tyler and his team are always there for me, walking me through, explaining the process every step of the way. Their customer service is beyond; I had a major problem (well I thought it was major), called Tyler and he pulled his car over, got into my computer from his phone and saved the day! I work for a busy doctor, so time if of the essence and they always come through! Thanks guys!! read more

Best IT service you can find! Tyler and Stephen are wonderful to work with. They listen to what is going on and help you find the best solution. They think of what is best for their client and are very responsive - you don't have to wait long to hear from them. They are amazing! You don't pick up the phone to call them dreading the conversation like you might with another IT service. They will never make you feel like your issue isn't important. read more

We have worked with Tyler and Stephen for years because you can't beat them when it comes to IT support. Tyler has worked with other companies in the past and wherever Tyler goes, we follow. He and his team consistently provide prompt support to every single one of our IT needs. I could not recommend them more highly. From someone who hates IT, I actually look forward to working with them because they are so great work with. read more

We have worked with Tyler for many years. He is really wonderful to work with and has always shown a high level of professionalism, trustworthiness, and reliability - which he has carried on with Aero IT. I am incredibly stubborn and old school, but he has transitioned our company to the newest and safest technology. I 100% recommend Aero IT without reservation! You will not be disappointed! read more

We absolutely LOVE working with Tyler and his staff at Aero IT! We rarely have any issues because they keep our system running so smoothly, but when we do, they are quick to respond. They log in and resolve the issue remotely if possible, but show up in person if needed. I would recommend them for any task, large or small. They even assisted us through an office move. read more

AEROit and Tyler Luna are a great team when it comes to digital vageries. From office workstations to home tech needs -- heck, even phone set-up -- Tyler and team do it all with first class expertise, simple explanations and effective solutions . I cannot reccommend anyone better for what I need in order to keep my zeroes and ones aligned and in good working order. read more

I had Tyler and team assist me with setting up my home office. They set up my new monitors and computer quickly and efficiently. They also made recommendations for security while working from home. also, how to set up my desk and be ergonomically friendly. I would highly recommend them for all your personal and business needs no matter how big or small!! read more

So glad we found Aero IT! Tyler, Stephen & team have been amazing. They are quick to respond, very knowledgeable, and super fun to work with. They created a "virtual" office allowing our entire office staff to work remotely from home, and made sure to coach us along the way, streamlining our office processes. Highly recommend! read more

Our small business has counted on Tyler for several years now. He is always very responsive, reliable, and does a great job! He has helped us choose new equipment (monitors, computers, speakers), installed systems, hooked up printers/scanners, and advised on other tech issues. Very helpful! read more