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Recommended Reviews - Aeroporto de Lisboa
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Make sure your documents are in order, it will help with the process and speed. The airport is clean, easy to navigate as long as you follow the signs. Once you deplane, head to immigration and then get your bags, once you get those steps done, you can head to the uber/taxi terminal.

All good at the airport till passport controls. Lisbon's Humberto Delgado Airport is a busy international hub with two terminals, 1 for TAP Air Portugal and other major carriers. It has one notorious problem and that is the processing time for passport controls into and out of the EU Schengen zone. Travellers without young kids should use the e-passport gates to process & enter into the country so that you can exit out the same way. Otherwise you can be stuck in line just because of insufficient staffing and potentially miss your flight! Keep this delay in mind even if you're transferring to domestic flight after arriving internationally. If you're just entering the airport, plan also for the lengthy queue for security especially during the morning peak. For some reason, security tells you to extract all liquids into one small bag although we saw later that many passengers didn't bother. Furthermore, our luggage scan didn't save properly in their system and we had to wait in line for a rescan. The airport itself is quite spacious with plenty of amenities including a large food court that features many local restaurants and fast food options, as well as souvenir, sports and clothing shops. Within the EU Schengen area, there is also a busy central seating area with escalators that lead up to several premium lounges along with a row of hidden recliner seats away from the bustle. The plastic seating at the gates show signs of stain from many passengers sleeping across these seats with their shoes on. While there are gates directly to some planes, all of our flights required taking a bus sometimes with a long wait to get to our planes, adding to the wait-time. One positive while you're waiting at the airport is their wifi which streams quite fast. The airport is conveniently serviced by the Lisbon Metro red line about 40 minutes from city centre. Ask Me Lisboa kiosk is located at the entrance where you can pickup the Lisboa Card to cover transit and sightseeing up to 3 days. Skip it or hit it? Lisbon Airport can be pleasant if you get there 3-4 hours ahead of time to make it through security and passport controls.

Very busy airport. We took Air Canada at terminal B and the line to check in drop off bags was extremely long. They had 6 agents, but the line was moving.

Experiencing Lisbon as a primarily English speaker is one of the best non-primary English speaking countries I have visited. The people are warm, welcoming, and go out of their way to speak English when they recognize a visitor is struggling. Cascais, Sintra, Belem, or Lisbon itself all delivered this experience during my stay. All of that went out the window when I arrived at the airport to depart. Limited or non-existent signage (even in Portuguese) remotely attempting to inform travelers what direction to walk created chokepoints at every stage. The staff working the airport seemed like a totally different Portuguese citizen than all of the amazing people I interacted with in the cities, restaurants, hotels, and excursions. They gave the impression that they had no interest in helping direct the flow of traffic to make things easier on the travelers, or themselves for that matter. That combined with the poor operational engineering made each required step difficult to navigate, right up to the point of locating the physical departure gate. Part of me understands why their demeanor appeared to be miserable. Proper setup and staging with clearly labeled signage completely removes the need to speak with a human at the majority of major European cities and hubs. As a career operator, a small investment in signage would change the entire experience. That would likely improve the staffs outlook on spending day after day speaking to lines of travelers all asking the same question in a row. In closing, I STRONGLY RECOMMEND you add Lisbon to your list of cities to visit as an English speaker. Especially if you love the ocean, outdoors, history, and topped tier cuisines from all over Europe, North Africa, and Asia. Just prepare yourself to have your overall experience take a dive upon arrival to the airport.

This is the kind of review that will save you from a total meltdown that will ruin your experience in Portugal. First off this airport is notorious for its dated infrastructure, confusing signage, totally illogical layout and mostly unhelpful staff (outside of the airline ground staff). This is well known if you simply look it up anywhere on the internet. The one thing that is really what causes mass chaos on a daily basis is the demented way the terminal is set up where passport control is located AFTER the security/duty free/shopping area in the terminal. When you depart from the main terminal (1) you will check in and show your passport to ground staff and go through a screening where they scan your boarding pass you will pass security. After that you will walk through a long and winding duty free section that opens in to the area where stores and restaurants and lounges are. What many people don't realize is that after all this there is a gigantic line where you have to do the actual passport control process to get to your actual gate. So here's the issue, the line is often overwhelming and can be as long as 1-4 hours long. My personal experience at 10am was a 1.5 hour wait. We barely made it to our gate in time. But many people don't realize this and show up with like 15-30 minutes to go and end up cutting the line, pushing people around and even get into open fights with people. (During our time the police actually arrived to break up one fight). It is absolutely lawless and there is almost nothing being done by the staff to corral anything. There are stories about this that circulate on the internet and it is due to obviously this being an aging airport in the middle of the city with no meaningful way to expand. While there's talk about the new airport being developed, the timeline is still years away so unless they do something drastic to renovate internally (which seems unlikely given the limited space) or to get more of those automated machines working, I don't see this changing anytime soon. Also even though the lines are delineated by EU and all passports all of the lines were pretty long but the all passports line was definitely overwhelming. Point being, you'd better budget a crap ton of time, because you have no idea how long it's going to really take to get to your gate

Very subpar experience here. First, there's no actual gate at least not for TAP. You arrive and deplane via a staircase right onto the runway like you would at a small private airport. Then you board a shuttle bus to arrive at passport control. INSANELY long lines, we are talking hours. There are no bathrooms in sight. So you just got off a 6+ hour flight and now need to wait in line for hours with no bathrooms. If I ever come back to Portugal I'd probably fly into Spain and take the train here because this is ridiculous. I had seen horror stories online and be assured they are true! In Spain we literally walked up to passport control with no line! Additionally, it was impossible to get an uber. I waited over 25 minutes and could not connect with a driver. I got frustrated so just started walking out of the airport. I walked about 20 minutes and then called an Uber to my accommodations. After the walk the Uber was only 4 euros compared to the 15 quoted at the airport. The only positive thing I will say is that this airport has some really nice shops for buying souvenirs and duty free items. They have a nice Longchamp store and beautiful offerings of wine and cheese.

Flew in and out of Lisbon and had a good experience at the airport. Lines were quick, signage was easy to figure out, getting to the metro was a breeze. I look forward to visiting again.
This is one of the worst airports I have ever been to. After visiting Lisbon, I would not recommend it, and the airport seals the deal because you should genuinely avoid this place at all costs. Passport control at 9:30 AM took over 1.5 hours to get through. It is a mob of 300+ uncontrolled people with people cutting and rushing to the front with no repercussions whenever they feel like. The staff themselves also have no idea which passports are supposed to go in which line which does not help the situation. Additionally, they are fundamentally reliant on business people around on the tarmac which I find disappointing. Genuinely avoid this airport at all costs - fly into Porto or literally anywhere else. read more
3 years ago
After a month absence from YELP in Greece, no YELP in Greece, we flew into Lisbon Portugal. Easy to get around , clear signs. Baggage claim clearly marked. Customs did not apply from Greece. Let'sGo! read more
2 years ago
This airport is okay. Pretty clean in common areas, as well as the bathrooms. There's some places to buy food and drinks. The terminals are a bit hard to get to- or at least the one I was flying out of. It was located on the bottom, reminded me of a large basement. It was pretty disorganized, as I was sitting with some others about 2 hours before my flight departure, but staff told us we had to leave because there was another flight before us. We got up and left, and then our flight got moved to a different gate that was on the main floor. Another thing I disliked about this airport was there were barely any water fountains around. Luckily, I found one near one of the bathrooms. read more
Please read and be prepared prior to going to this airport. I should've done this. This airport is a certified hot mess! When you land (in our case it was in the rain) you walk down the stairs to then board a bus that takes about 10 minutes to get to the terminal. The agents upon arrival are helpful, but from the moment you go to baggage claim and beyond is MADNESS! The uber part is what gave me anxiety. The signs are slightly confusing and it made me appreciate MIA more. If you're taking a taxi or being picked up by a friend, you're good. If humid taking an uber, GET READY! There's no staff or security telling you where to go pick up your car. It's hundreds of people standing all over the place trying to get their uber. The trick is to walk to the left of the uber and all the way out to the uber area and look for the parking space numbers on the floor. This way you can communicate with your driver where to meet you. The idea of the system was great concept but it LACKS in organization so it's a mess. The city makes up for the airport experience so don't be discouraged, be warned and prepared. Enjoy! read more
1 year ago
I mean, this was fine. A clean airport that's easy enough to navigate is all I really need when it comes to an airport. I flew into this airport but not out of it, so I can't really speak to what it's like to wait for a flight here. But the bathrooms I used were clean, there were ample water bottle refill stations and getting an Uber or Bolt was pretty straightforward -- you'll just need to walk a bit to the parking garage where the pick up location is set up. Overall it was a seamless experience -- we briefly stopped at the tourism kiosk to pick up our Lisboa cards but were too tired and jetlagged to attempt to navigate the public transportation options (also, I packed too heavy). read more
Decent airport, but not big enough for the amount of people that go through it. This is one of the most crowded airports I've ever been to. It's a decent size, but there's just so many people passing through, especially in the domestic terminals, that it's hard to move around. And even though there are a number of sitting areas, almost every inch of that space is consistently occupied by fellow travelers. There are long lines at every eatery and restaurant, and it becomes especially stressful when you're trying to grab a quick bite before heading to your gate. In this airport, gate numbers aren't posted on the flight board until less than an hour before the flight. That sounds like a lot of time, but between navigating the throngs of people and trying to actually find your gate, it can be really stressful. So check that flight board often. For some flights, the flight board will display the time that your gate will be announced, so you won't have to constantly check. It's a little bit better in the international section (I call it a "section" because it's not quite a terminal) of the airport. There are fewer eateries and shops, but there are also less people and more sitting spaces. I think the cafes in the international section also have a broader variety of offerings in one place, as supposed to having multiple eateries.... Which works for me. The shops in both the domestic and international sections of the airport are nice. There are a few places to buy crafts and souvenirs, I saw a small Victoria's secret in there, there are also places to buy clothes, bags, and jewelry and other accessories, there's another place there selling designer bags and scarves, another shop selling soccer jerseys, some pastry stands, another shop selling high-end sweets and a few other random shops thrown in for good measure. In the domestic terminal, resist the urge to stop in the main food court, especially if you are short on time. There are smaller cafes sprinkled around the airport with shorter wait times and offering many of the same food items. You are bound to pass one or two as you make your way to your gate. Much of my 90 minute layover was eaten up by the wait to get through customs, but fortunately there was a small cafe right in front of my gate. I was able to get a bacalao fritter, a spinach puff, a pastel de nata as well as grab a bottled lactose-free latte from the refrigerator case (bless them for carrying those!). Everything came to a little over 12 euros, and it was absolutely delicious. The man behind the counter spoke English (which was great, even though I was ready with my translator app) and he was very nice. The customs officers I interacted with were also really nice...Especially coming into the country. When the officer saw that I was headed to the Azores, we had a quick but pleasant chat about the island before he wished me safe travels and sent me on my way. It was a very pleasant experience. One of the more pleasant customs experiences I've had in Europe. If you have a layover at this airport, make sure that it's longer than 2 hours if possible, especially if you're going to have to go through customs. It's going to take a while to navigate through the airport, and it will take you even longer if you have to wait in a long customs line. read more
Leaving Lisbon headed to Seville. Check in the airport is smooth @ the kiosks, but then you go through a serpentine line to go through the luggage screening. After the luggage screening there is walk to duty free shops (wt?). As I he cattle meander through the stores people are trying to get to their flights (not a good traffic flow) After the duty free stores is a large open circular food court w/a bunch of different restaurants where you can grab a snack or a meal before heading to your gates. I found out the large open area is a staging/waiting area until your gate comes up. We arrived at the airport @ about 10:30 for a 1:05 flight. It's now 12.03 and we're still waiting to find out which S gate we are suppose to proceed As you can see 12:05 our gate finally came up read more
A really nice airport and easy to get through and around. Personnel were really nice and it was clean and orderly. Now I don't know about the Postoffice here though. I mailed my letters at the Postoffice almost a month ago to the US and no one has received theirs. In fact, no one in Europe has received theirs either. Other than that it was a good airport with a nice duty free and pretty good eating and shopping options. read more
5 months ago
horrendous. it is a Chaotic mess of an airport with unprofessional and generally incompeten and lazy staff. the non existent management and chaos is everywhere. customs is terrible, bag checks, horrendous. passport control comes inexplicably after lounges and shopping leading to countless missed flights. passport control is yes you guessed, probably the worst managed part of the miserable experience. avoid at all costs, fly to Spain or Porto instead. it is the absolute worst read more
Cons: Inconsistent accessibility for handicapped folks. We took a flight last April into Lisbon with TAP and we had assistance between and onto the plane with wheelchair assistance and also a lift elevator. Our trip this month had no assistance (we did request it beforehand) and if you're in a wheelchair, I'm not sure you'll be able to get on the plane. I'm on crutches and it was hard getting into the bus (high step, at least 1.5') and then you had to climb stairs up to the plane and down from the plane after landing. I'm not sure older folks or people with more progressive disabilities would be able. I was really surprised at the lack of care this time around. read more
It's a pretty confusing airport. There are signs that you follow in order to get to customs but then they drop off at some point and then you kind of have to just figure it out on your own. Other than that, the airport is not terrible. It's relatively clean, there's a Priority Pass lounge (ANA in Terminal 1), and the metro is connected. We didn't end up taking the metro just because we had a ton of luggage and Ubers are super cheap, but it's nice to have the option to. read more
3 years ago
Lisbon Airport (Humberto Delgado Airport) is the largest airport in Portugal, it's remarkably close to the city centre and takes around 20 minutes on the Red Line of the Lisbon Metro. It's divided across two terminals, with low-cost airlines using Terminal 2 when departing Lisbon, although all airlines use Terminal 1 for arrivals - I did find this a little confusing as my airline ticket didn't say much, and they don't make it clear how to get to Terminal 2, I ended up having to ask a police officer who informed me the only way to get to Terminal 2 was via shuttle bus. The main entrance to the Airport seemed rather pleasant, as I was visiting just before Christmas, there was a large Christmas tree and it seemed pleasant and modern, the vast contradiction when entering Terminal 2 was highly noticeable. Terminal 2 just seemed like a god-awful run down Airport from a third-world country, it felt so basic, it was like I'd gone back in time by a couple of decades. The queues were poorly managed throughout the Airport including at check-in and security, with no bag-drop machines which you see at the larger airports. I did have to wait quite a while just to check my bags. Terminal 2 is basically two large halls, one to check in your bags, and one after security while you wait to head to your gate. After security, the Airport didn't have much at all going on, there was a McDonald's, a Nespresso-branded counter serving coffee, a Heineken-branded counter serving beer, but little else. The Duty-Free was small, and there wasn't any generic store selling bottled drinks, snacks and travel essentials. There was a lack of seating and outlets throughout the Terminal too, in both the general area and the food area, I even struggled to get a seat anywhere in the evening, while waiting for my delayed night flight, so I'd hate to imagine what it'd be like in the peak period of the day. The Airport also had a lack of announcements which didn't fill me with confidence when my flight was delayed, and more updates would have been appreciated. 2* - Lisbon is such a beautiful city but the Airport doesn't meet that, it isn't practical for a city the size of Lisbon and the passenger numbers it gets. Lisbon Airport alone gets more than double the number of passengers of Porto, the country's second busiest airport. read more
The Lisbon airport is a nice airport and easy to get around. Signs are in English and Portuguese which is always helpful. Flew Tap Airlines and their hub is Lisbon. I had a few stopovers here. Planes don't park at the gate and you're bused from the plane to the terminal. Nice stores and food choices. Had a 7 am flight and everything was open. It was crowded and they seem to have their act together. Security and passport check only took 10 minutes. That's a definite plus in my book. read more
2 years ago
Shopping variety is pretty good (but $$$ tourist prices). Food availability is not bad (but variance is super high, by a long shot the shittiest food we had in the country is here. Taxis even from the official taxi line are known scammers as we found out the hard way: we fell for the "broken meter and credit card machine", 40 euros to city center. (It should be around 10 euros.) Just stick to Uber and hopefully drive the taxi scammers out of business. read more
3 years ago
Landed here from Barcelona...getting the bags was quite inefficient. Signage was dodgy though we arrived at the carousel long before the bags did. Once we collected the bags getting a cab and onto our hotel was not a problem. Lisbon was stop three. Pros: A smaller city, easier to navigate despite a larger language barrier. Good food, cold beer (Super Bock!)-pastels de nata. Beautiful buildings and plazas-really loved the paint colors. A trip up the coast while still quite built up as Europe tends to be was a quality day trip. Cons: The cobbles are quaint. And uneven. And slippery. And really reflect the sun. Biking did not seem safe or well thought out here so I passed. read more
Nice airport with very clean bathrooms, lots of food options including McDonald's. Easy to navigate and the kiosk for information was manned by a very friendly knowledgeable gentleman. read more
1 year ago
One of the most unorganized airports. I can not even go into detail how many things went wrong because it would turn into a novel. There are many signs, yet all point in vague directions. One of the things I will mention is that coming into Portugal we waited over 2 hours in the customs line, & the last 30 of those minutes everyone had to avoid vomit on the floor, as no employee came to clean it, even after several people mentioned this to airport staff. Then we realized we had been directed to the wrong line by staff in the first place, & our wait would've been significantly shorter had correct direction been given. I am also going to mention, that for our flight out of Lisbon, we arrived 3 hours prior to our flight leaving as you should for an international flight, yet when we went to the counter to check our bags, we find out we had been removed from our flight without our knowledge (I know that's an airline issue, not an airport issue), but because of this redirection, it took us another 1 hour to even get our bags checked & we had to go to another 3 counters before finally being directed to the correct one - no staff willing to help & vague signage. I absolutely love Portugal. However to travel here again, I will be avoiding this airport at all possible costs. PS-people cutting lines at this airport happened more times than I can remember, and staff does nothing about it. So just prepare for that read more
7 months ago
Worse airport experience ever! It took over an hour in line to go through passport control coming from another flight. Staff disregarded the hundreds of people in line that had short connections. I'm sure many lost their flight because of the incompetence to manage and the lack of care from staff. read more
For a small international airport, the security line is insanely long, even at 4 in the morning. There are very few shops open early in the morning even though there are multiple flights departing. There are only two lounges one for Star alliance and one for priority pass. The tax-free shopping here. It's very confusing. The stores and their associates don't seem to understand the process. read more
This airport has the BEST food options I've ever seen at an airport... and I've been to a lot of them. It's set up food-court style, with lots of fast casual spots surrounding a big seating area. There was a taste of Portugal spot with chefs making pastel de natas from scratch in front of everyone and roasting chicken on skewers. There was the famous PAUL French bakery with incredible-looking sandwiches on French baguettes and patisserie-filled glass cases. There was a healthy food shop that had fresh juices, incredible-looking pasta and sushi and salads, and so much more. Everything truly looked incredible. I was having the best time and am thankful that my husband reminded me we needed to get to our gate for our flight - LOL. So impressed! read more
The Lisbon Airport in Portugal is a small airport that makes me appreciate Augusta (AGS) airport. First of all the flight attendants on the Eurowings flight were friendly and accommodating. The airport staff despite the language barrier were polite and professional. The only things I'm having a hard time with is that once you clear security and find your respective gate... once you're call to board your flight you have to catch a bus to your plane... read more
Aeroporto de Lisboa is an international airport. From downtown, the car sharing service was 8 euro and I upgraded for a Tesla. It doesn't have much options for arriving area for food but departing has some choices. You can buy gifts at reasonable price such as wine, sardines and many other items. My favorite circus themed sardines shop is here. I am happy to be able to visit this amazing country filled with delicious food and lots of history. I do want to add the process for security, custom and baggage claim was so efficient. At custom, they have a digital passport lane to United States holders and others. Overall, I had an good experience and I would consider returning in the future. It was a plus to use the car sharing service as it had amazing rates and it was the lowest I ever paid for any ride in any country. read more
This airport is not the easiest to navigate... especially if you're taking Delta... it's hidden beyond the entry way and have to walk quite a bit to find the Delta kiosk. If you have tax refund stuff, oh boy... apparently you need to check your luggage first and then go through all the security check point and THEN there's a station for VAT inside. This is ONLY for those holding your items on the plane home. This line moves... (not fast) but there are machines however, anything over $5k spent, will not work on those machines. It must be validated. (To my fellow ladies & gents who shops... bc $1 = €1 was amazeball! How could we not? lol) Just have lots of patience. BUT if your items are in your checked luggage (like port or heavier items) - then you need to get the tax refund done at the first VAT center, which only has 1 person doing it all. However this person will help you tag your luggage as well. Prepare to wait a looooong time tho. Overall, very messy all around and confusing at times. Be sure to give yourself 2.5-3hrs there... 1) airline check-in or baggage drop; 2) Security line, 3) VAT, 4) eat something quick (decent selection of eateries) and then 5) Custom exit... hoping that's all the lines I've managed to cover. Airport is clean, bathroom could be cleaner, people are sometimes helpful and finally, take deep breaths. Good luck my fellow travelers! #tchau #portugal #travelagain read more
I really liked this airport. I usually don't like any airport. It is usually a means to an end. This airport looks like a mall. and tax-free part is definitely a bonus. The lounges for priority-pass is upstairs, so it is easy to find them and food is okay. They have their local Portuguese wine. All in all, a comfortable airport and lots of shops to distract you. Security was nice and rather fast. read more
In on Thursday afternoon, out on Tuesday morning. I had a quick visit to Lisbon on vacation. It is quite close to being perfect for tourism. Lots of great pluses including easy and inexpensive public transport into the downtown area that runs from early morning (not 3:00 am, sadly) until midnight. A half hour to just about anywhere by subway and then connections to trams or buses to the rest of the city, or you can ferry across the river to Almada. Lisbon is also a cruise port. Free wifi, easy and quick security, great signage in Portuguese and English, a lot of shopping, many restaurant options. What could make it perfect? Lisbon is a hub for TAP but is only a spoke for KLM, Air France and Lufthansa. For the early morning departures - we're talking 5:00 to 6:00 am - there is no business lounge available. That's annoying. But at least I had a jetbridge for my KLM flight from and to Amsterdam (Sorry, Susan P.!). On arrival in January 2022, they are checking COVID tests. This is published by the airlines and you should expect to show your test results after you clear baggage claim. And of course, masks are required throughout the airport, even if you're taking a nap on a bench. [Review 16566 overall - 84 in Portugal - 76 of 2022.] read more
9 months ago
This is the WORST airport in the entire world. Their bag check line is inefficient, their tsa agents are rude, gate announcements are at the the very last minute, too much transitioning to get to where you need to be, and they ruined my film camera by making me put it through the machine instead of a bag check. Because my experience at this airport was so bad I will never visit the country again read more
Pretty busy airport, having travel TAP airlines fornthe first time, we were disappointed with the level of comfort in economy class. Seating in the back of thr plane, seats are really small. Landing after 6.5 hrs of direct flight from NYC to Lisbon, was painful on my back and my butt. The seats might as well been a wood bench. When i got the the airport just connecting to the free WIFI was a hassle. End up having tk connect to my Verizon wifi and paying U.S.A. Fees because the WIFI was useless. Finding my way to the immigration check point was a long way at 10:30am when we got here. Bathroom coming off thr plane were horrible, filthy and long lines. Had to wait until we found bathroom at the luggage claim area which were better kept and no lines. This airport is not suited to handle the minimal amount of flights during non busy hours, cant imagine what a disaster this place is when its a holiday. Finding thr ubers at level 2, is chaos. One way in and one way out, poor design that chokes the traffic trying to get out of the pick up zone. Thank god, i only had small back pack and carry on, cannot imagine if we had to pick ul luggage. read more
This is probably the worst, most confusing, and frustrating airport I've ever been in. They are doing construction, which is fine. My issue was the lack of signs and communication. We had several different employees tell us to go in different directions to get to customs. That was frustrating, but the worst was in the baggage claim area. It was very crowded and I think they were trying to have some control but they made a huge line when it wasn't really necessary, in the middle of the baggage claim, so people were having to walk through to get their bags and try to find the end of the line. The employees were yelling when people got confused. Not to mention, there was one door going out of that room. Had there been a fire or some other emergency, there is no way we would have gotten out. I would give 0 stars if I could. read more
1 year ago
Worst arrival experience... and I've travelled all around the world and through many 'third world' countries. Totally chaotic. Poor planning, staff and user experience. Don't spend your money coming to Lisbon and have to deal with this experience. My office job hellscape is better than hours spent at this airport in various queues. At least I get paid for undergoing the office experience. read more
1 year ago
Be there early! At least 3 hours before your boarding time. They were busy and it took years to walk to check in / TSA.
Very beautiful airport and very clean. Easy to catch a can in Terminal 2. They are open 24 hours so if you have an early flight, you can sleep at the airport and not get harassed. Super comfortable seats at sone of the gates that recline so that you can get a little sleep (possibly) if you should need it. Why only 3 stars? Had a hard time finding baggage claim and when I did find it (at 11pm) I was told I had to leave and comeback at 7 am the next day. WHAT??? You are open all day, all night!! Had to wash my clothes in the sink and dry with a blow dryer because they were all I had! I still liked this airport more than Munich!! read more
This is the second time I found myself with a 8-10 hour layover in LIS. By the time we arrived, it was a little after 10pm. The airport services (food court/markets) were closed, and there was NO info to be found at the "info desk". I can't remember which gate we landed at but the security allowed us to stay at the gate and we found some comfortable seats. Just as soon as I closed my eyes... they started to vacuum clean(ugh!)! I had to move my feet because I was bumped by the vacuum. Like really?! You don't see a person laying here?! Make sure to secure your stuff, security was absent during late night! The only positive was the airport had very good WI-FI, a must have for any airport sleeper! My advice would be to head to a nearby hotel to get a proper nights rest. read more
This airport is a bit wonky in my opinion. We arrived late (thanks to a massively delayed flight) and struggled to find the rideshare pickup area, which is not clearly marked- or marked at all. Our first two rideshare drivers canceled on us at the last minute randomly, which isn't the airport's fault directly, but due to the unlabeled pickup space we were doubting we were in the right area. There is quite a bit of walking involved in this airport. I don't know if it's due to our particular flight/airline (TAP), domestic flights in general, or just all flights, but we had to board and deboard the plane by bus vs bridge. When flying out, our gate wasn't announced until right before boarding, leaving us to sit in the general area (which was quite crowded) and then hustle to the very far gate at the last minute. Overall it seemed clean and there was a nice assortment of shops and restaurants. I think convenience could be improved but Lisbon itself is beautiful and this is its airport so I may pass through again. read more
3 years ago
Arrived at 19:45 on a Thursday before Easter and for non-EU citizens there were only 2 customs windows open, so it definitely took a fair bit of time to get thru border security! But was finally thru and then it was well laid our with tons of English signage directions to baggage claim area. read more
3 years ago
The airport is clean, huge. I speak English and all the direction were also in english. All the written instruction are precise. read more
Busy airports with gates, restrooms, baggage, taxi stands & parking well marked by in English & Portuguese. Lots of restaurants around a food hall & shops. Impressed with the football. Even without an information kiosk it was very easy to navigate our way read more
Nice airport. Passport control was a breeze with the electronic scanning option of your passport. So you scan your passport, take a picture, then move on to a border officer. There was no line. There is a metro station in the airport where you can go pretty much everywhere. Also there were a cafe, ATM, and two bathrooms on both ends. With Portugal being a popular tourist destination, Lisbon airport must expand to accommodate this growing need. read more
2 years ago
This airport is pretty chaotic with loads of shopping options!! Here's what made us happy - it had McDonalds, which offered the McVeggie burger with cheese. We were flying TAP Portugal and the food is horrid on the flight. Thanks to this option, we were able to grab a bite and take it to go too! Waiting for this vegetarian option to be available in more countries. Thank goodness, we found this yummy treat in Portugal!! read more
More info about Aeroporto de Lisboa
Alameda das Comunidades Portuguesas, s/n
1700-007 Lisbon
Portugal
Olivais
Directions
218 413 500
Call Now
Visit Website
http://www.ana.pt
Hours
What time does Aeroporto de Lisboa open?
Aeroporto de Lisboa is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Aeroporto de Lisboa close?
Aeroporto de Lisboa is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
Mon-Sun Open 24 hours
Other Amenities
Does Aeroporto de Lisboa have free WiFi?
Yes, Aeroporto de Lisboa has free WiFi.
Aeroporto de Lisboa Reviews in Other Languages
Review Highlights - Aeroporto de Lisboa
“We checked in our baggage, went through security and passport control within an hour or so.”
Mentioned in 33 reviews
Why does Yelp recommend reviews?
22 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
8 years ago
The good, the bad, and the ugly! My family and I made 4 trips either into our out of this airport within the last two weeks. The airport is small-medium in size which should make it easily navigable. There's a good size shopping area for both foods and duty free purchases. Baggage claim after your arrival is easily found and pretty timely. Getting out of the airport is where it gets tricky. Uber picks up on the departure "kiss and ride area" while taxis and buses are outside of baggage claims. There are no signs to tell you where Uber drivers park-we had to learn this the hard way. To access the Metro, you have to go outside of the building and then enter their station-there's no direct hallway. Flying out is where things get ugly. Checking-in kiosks are non-descript and serve multiple airlines. We printed off our Delta boarding passes on Sunday yet we still had to wait in the same line as everyone else to just drop off our luggage which took almost 45 minutes!! From there we hoofed it to the security line that was backed up to the entering hallway and it too took almost 45 minutes to get through. You have to RUN through all the shops to make it to the passport confirmation area. Now to be clear, I had already shown my passport at the airline counter and again through security. There are several different automated kiosk areas to go through depending on your originating country. None of us U.S. citizens could use the automated kiosks because they would not work. When we finally waved someone down, all they said was to go to the "all passports" line... and again...we waited..with all the other U.S. passport holding travelers. The line grew rapidly and we were starting to get frantic. They finally pushed us over to the non-U.S. passport side to get us through, but that still took 20 minutes! We arrived to the airport 2+ hours before our flight and were among the last dozen people to board. The airport is not prepared to deal with the influx of passengers and our Saturday flight from Barcelona was parked out in the back lot with a dozen other planes and everyone bussed to the terminal. This was after we had to circle the terminal several times before landing. Lisbon is a beautiful city. Their airport needs to grow to keep people coming back. read more
12 years ago
Lisbon Portela Airport, also known as Lisbon Airport (IATA: LIS, ICAO: LPPT), is an international airport located in the city of Lisbon, the capital of Portugal. In Portuguese, it is called Aeroporto de Lisboa, Aeroporto da Portela, or Aeroporto da Portela de Sacavém. It takes its name from the neighbouring parish (freguesia) of Portela in Loures Municipality, formerly known as Portela de Sacavém. The airport is the main international gateway to ×Portugal and a major European hub. It is one of the largest and ×best equipped airports in Western Europe for maintenance, navigation and air traffic control, and passenger service, having been nominated as Europe's Leading Airport for five consecutive years in the World Travel Awards. In 2013, the airport handled 16,024,955 passengers and 88,459 tonnes of cargo. The airport is the main hub of TAP Portugal and its subsidiary Portugália, a focus city for easyJet, Ryanair and SATA International and also the base for charter airlines euroAtlantic Airways, Hi Fly and White Airways. The airport is run by ANA - Aeroportos de Portugal which has been concessioned to the French group Vinci Airports in February 2013. read more
3 years ago
Humberto Delgado Airport in Lisbon is a great airport with excellent facilities. The airport is very clean and well-organized, with clear signs and directions throughout. The cafeteria in the airport is particularly noteworthy, with a wide range of food options available and delicious coffee. The airport also has a good selection of shops and duty-free stores, making it easy to find souvenirs or last-minute essentials before boarding your flight. The staff are friendly and helpful, which adds to the positive experience of traveling through this airport. Overall, I highly recommend Humberto Delgado Airport for anyone traveling to or from Lisbon. read more
8 years ago
The police and lost and found workers here are the worst people I've ever come into contact with in my entire life. Truly horrible, rude, disgusting people. Avoid at all costs. Should be ashamed of themselves. read more
2 years ago
Thieves will cheat you out of your money Do not use your credit card I called customer service and they hung up on me Portugal is the worst place I have ever visited I will not be bat ever read more
8 years ago
Aeroporto sem condições para deixar passageiros, pequeno para o tráfego que tem, uma verdadeira aventura tentar sair ou chegar a Lisboa.
7 years ago
C'est un aéroport ou le centre ville est facile d'accès pare le métro (1,60€ le ticket ou par taxi comptez environ 12,00€).
11 years ago
If you want to feel like a Portuguese sardine check out terminal 2. I've spending 2 hours here - not a great experience.
9 years ago
Aeroporto bastante congestionado o que não permite elevados níveis de qualidade de serviço
5 years ago
Passport check gigantic lines, even if just connecting flight. Terrible
13 years ago
Nice aeroport. The kids playrooms saved us. 5 hours vent very fast
10 years ago
very confusing... i got lost twice and missed my flight :S
12 years ago
Espetacular do ponto de vista estético e do conforto.
12 years ago
Senti um bom serviço prestado e um lugar agradável.
12 years ago
Excelente localização, muito perto da cidade.
12 years ago
Lugar concebido para o trafego aéreo. SEGURO.
13 years ago
Waiting time for baggage was too long
8 years ago
Um dos piores aeroportos de Portugal.
12 years ago
Maravilhoso, trabalho lá
12 years ago
small but organized


















































