They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

Why in the world is every damn commercial break in SPANISH????…read moreLast I checked I live in the USA. Commercials are loud and disgustingly long. When I'm in Mexico I don't hear or see American commercials on TV. Isn't English the language of America? I'm getting ready to cancel this obnoxious BS. If I want to listen to Spanish on my TV I will find the Spanish station. Spectrum fix this ridiculous situation you are pushing on your customers.

You need to have more employees tending to customers. The available employees just seem to stand…read morearound or go in the back. The wait times are terrible. Consider having a drop off designated area! I will say though that Avery was very kind and helpful!

This review is long overdue, and I'm thrilled to share our experience with Accel. They are…read moreabsolutely outstanding--always going above and beyond to ensure that any issues we encounter are resolved quickly and efficiently. We run a bed and breakfast in Wine Country, and last Friday evening, our internet went down after hours. As you can imagine, guests can get quite frustrated when the Wi-Fi is out, and it adds a lot of stress on us as owners, as we're always striving to provide the best possible stay. I reached out to Martin via email around 9 pm, and he responded immediately. It turned out that a malicious attack from an infected device attempted to compromise the system, causing the network to shut down for security. Martin quickly reconfigured the settings and got the Wi-Fi up and running again. The internet service that Accel provides has always been speedy and reliable in our experience. I've seen some negative reviews of Accel but I believe many of them come from frustration or misunderstandings about the nature of the service. There have been occasions when our Wi-Fi has gone down, but the issue has almost always turned out to be related to things outside of Accel's control, like a failing router or tree growth blocking the line of sight to the microwave tower. These kinds of outages are not something that Accel can fix or even assess right away and what I think often happens is that some customers just know their internet is down and unfortunately Accel becomes collateral damage for their frustrations. On one such occasion when our router did fail, Martin scheduled a technician to come out the next day (on a weekend, no less!) to install a commercial-grade router that's been far more stable. Let's be real--Frontier would never do that! A special shout-out also goes to co-owner Cheryl, who's always so helpful, friendly, and makes sure you know you're in excellent hands. Thank you, Accel! You are truly lifesavers!

This internet is completely awful! The negative reviews echo truely. We moved to a location that…read moreonly provides this internet and it cuts out all the time and takes HOURS to download games or apps! We have reached out to the "provider" and they are bad customer service. I'd also like to add that we pay for the "highest speed" and it's still terrible. Don't expect to use this internet in a rainy day or with clouds present we use our phone hotspots. Edit: You are a scammer. If you actually cared and read my comment; I stated that I did reach out and your customer service was awful, your company just coached us to continue paying for the most expensive Internet option, which I stated is continuously, awful. You always use the excuse of wanting to know customer names, Martin when people have explained there's households previously. You don't need to try and educate us on downloads. We have had exceptionally way better Internet that could download way quicker than this junk service. Download speed doesn't affect this junk to cut out when it's cloudy or rainy or even on a clear day! It's an ongoing issue that multiple reviews have stated. Even the Google AI slanders this Internet company based off of so many negative reviews. Keep on scamming, what goes around comes around.

I had Empire Satellites install my Starlink system, and I couldn't be happier with the service…read more Chris came out on a Sunday, which was incredibly convenient, and did an outstanding job with the installation. He was prompt, professional, polite, and took the time to make sure everything was set up correctly. The installation was clean and organized, and he left the area spotless when he was finished. It's hard to find this level of customer service these days. If you're looking for someone reliable and knowledgeable for your Starlink installation, I highly recommend Empire Satellites. Thanks again, Chris, for the excellent work!

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

Thomas the owner is like non other, he has compassion. This company treats you with the highest…read morerespect. Love this company over all others. When I buy my house they are coming with me !!!!

Owner Tom is always right there when you need him. For many years Coastinet has taken excellent…read morecare of us. You are very much appreciated by your two senior citizen out in the bush.

This T-Mobile experience was so amazing I'm taking time out of my busy life to wrote a 5 Star…read moreReview. Thank you Costco T-Mobile Team and Especially Big thanks to the New Homie Joey for hooking us up with upgrades and on top of that more reasons to shop at Costco. Satisfied customer , Exceptional Customer Service! Keep up the good work!

Completely useless in customizing plans. Can't speak to them, can't optimize the plan you already…read morehave, and can't discuss lines you want/don't want on your plan.

We went to the store because we were having an issue with ads popping up in chrome. We told this to…read morethe employee and he took are information and put us in queue. About 10 - 15 minutes later they called us and immediately said that they can not help us with that but if we wanted we could buy a new phone. My wife pointed out that if we got a new phone the issue would just transfer over. He said if it did they would fix it. ??? Why can't they just fix the issue on our current phone? To keep this short, this Verizon location really sucks.

Terrible. Went in for a phone, was lied to about perks, turn around and call them for them to tell…read moreme that I misunderstood what THEY SAID. Even if they tell you, you won't be charged, you will. Be careful, always check your bill with this store!

I had the privilege of working with Enrique Mata from Verizon. He put up the Internet in my new…read morebusiness and was extremely professional thorough in overall and outstanding experience. I would recommend the company again.

Horrible customer service!!!!!! Alex you should go F!!K…read moreyourself To cancel my service you charge me another 120$$ straight up robbery Never again

Answered phone and I explained my project to have house wired for ethernet during the remodel. He…read morewanted to charge me for an estimate for his time to come look at the project. No thank you. My review is based solely on that phone expereince only! I have two other companies schduled to come out for free estimates. That is the cost of doing business, A customer gets (3) bids and you do your best to sell your services and your experience to said customer.

I needed to get ethernet access to an upstairs bedroom from a modem downstairs. Kurt was able to…read moreproblem-solve and create a 2-port panel on the wall without cutting too much drywall. Kurt is also very knowledgeable and experienced, having worked for AT&T for years. So you know that the work he does is going to be professional and up to par with standards. (He even cleaned up afterwards!) He was also able to make it so that any future modifications to the setup will be easy and doable.