Although this is a very busy office ( they do allergy shots here) the staff are very pleasant. Wait…read moretime was minimal and I liked Dr. Claudia Gaefke. Very personable, and thorough . My only complaint is with the IT department .It is great to be able to fill in forms as a new patient before you get there but if you can't download all the forms -you still have to get there early to fill them in. My reminder for my appointment showed up on my phone an hour later than my appointment . Mnnn.

I've been going to this practice for like 20 years. In December, I was approved for AHCCCS to cover…read moremy transportation. I am in a wheelchair and went through a great deal of effort to get there today to be told I couldn't be seen because they don't take AHCCCS. I told them that AHCCCS doesn't do secondary billing so they would only bill my primary. Nope they cover you for medical too so nope even though we won't bill them we can't see you because you have AHCCCS. I have never felt so discriminated against in my life. Plus, I'm sick from my infusions and needed to see the Dr but no, now I have to start with someone new and go in to get established. This just isn't right.

I went to their Surprise location and really felt taken care of…read more I had my initial consult with Betty, a NP, who was wonderful. She diagnosed me with a polyp and extreme congestion. For the actual treatment I had Dr. Smedley and his assistant, Savanah. She came in and explained the procedure and follow up extremely well. The actual procedure went so smoothly and was over before I new it. Dr. Smedley does exceptional work. Not only that but his kind, professional demeaner made the entire experience one I would definitely recommend. The office manager, Angelina Dietsch, was so welcoming and kept the office running smoothly.

Mer, Annalissa, Maria and Monica are fantastic. They are super friendly and professional and I…read morenever have to wait more than a few minutes to receive my weekly allergy shots. I highly recommend Oasis ENT.

Only one star do I give this doc. So disappointed in the time that I wasted at this practice only…read moreto learn that we have so many better options here in the Valley and Surprise. I tried time and again to give him and his practice benefit of the doubt but was repeatedly disappointed. Other offices I now see allow for immediate computer check-in and shots administered within 2 minutes of arrival with pleasant, efficient smiling faces. Lastly, never had any reactions from Hrabak's immunotherapy which now makes me see that I wasn't ever getting the proper dosage. Never had any improvement after two years of diligent attendance. I hate leaving negative reviews but once in awhile consumers need to be advised. Finally, I personally found Dr Hrabak to have missed the mark on many points.

Amazing service and staff. From the moment you step into the office until you leave service is…read moreamazing.

I wish I could give them more stars. Back on April 1st my son got hit in the nose playing baseball…read more Let me give a little bit more a FASTBALL that hit him square in the nose and forehead. I took him to the ER Phoenix Children's and was released because the bleeding stopped no cat scan or x-ray to see if any other damage was done. Horrible treatment in my option. I did ask about both and the doctor said he was just filling in to get paid so he does not know what he can do. The next day the school called because his bleeding started up again and could not be controlled. Tampons to the rescue. Which he had to get a pic for the 'gram. back the phoenix Children's ER. We were released when the bleeding stopped but this time a cat scan was done and again the doctors said they could do nothing this is Phoenix Children's ER in AVONDALE. we got home and at 1 am in the morning i wake up to my sons bed full of blood the bathroom floor covered he has been bleeding for about two hours. I call 911 on Goodyear Fire respond and transport him to Abreza ER. 9 hours later we get release with medical balloons in this nose to stop the bleeding keep in mind his nose was broken so the pressure was intense. To see your kid screaming in pain breaks my heart. pain medical and he can sleep. Friday morning comes early for me and i call his grandfather to come over and stay with him while I have an early morning delevery. Fast Forward to about 1PM and i get a call from my Mother in Law telling me she is going to sell her kidney to pay for a surgin to fix her grandsons nose. Ok that was crazy but she told me that Grandpa was taking my son to Arizona Breathe Free and that they would get him in but I had to get there for medical consent. I broke a couple of laws driving as fast as I could to this location. As I walked into the front office. The Doctor Gordon jumped up and said are you Dad I said yes. The next words are great let s go and called my son back. I stayed up front signing forms and getting all the paperwork finished 10 minutes later the Doc. comes up front and tells me that they are done. Doctor Gordon worked his magic in that short amount of time that 4 ER doctors could not. He took me back and explained everything to me what he did and what he was going to do on Tuesday when he can go in an operate to fix the broken nose. The Nurses and front office staff were Angels on earth. I know that this was a crazy case but if you are suffering any nose related problems. Call them you will not be disappointed.

I just had a procedure to correct my deviated septum. The…read morestaff is great, they put me at ease, I was a bit nervous! The office was immaculate and welcoming. The procedure itself went smoothly, and I am recovering quite nicely.

I had to have a couple of skin things checked out. The doc was friendly and made me feel at ease…read more Took care of my issues. The office was pleasant and the staff was friendly and efficient. Will go back if needed.

My dad went here. They are wonderful. Eric Day is great and really helped my dad. He diagnosed one…read moreissue and it got better right away and my dad doesn't complain about his dry skin anymore. Highly recommend. Eric was patient and explained everything-not rushed at all.

Helped with my allergies and staffed worked with me and my insurance to get the medication I needed.read more

Lots of communication issues here. I've missed two appointments due to them having a different…read moredate. I confirm and still have issues. Now I was called and emailed about a medication that was approved and scheduled the appointment to receive it but as I'm going through my appointment I'm told they have no idea what I was talking about. I had signed paperwork and emailed them back on the medication request and I guess they didn't check their emails. So I'm upset I had to my day and money wasted on a routine visit that I was very clear on the purpose of my visit was. My honest opinion just go somewhere else cause I've had issues non stop here

Front office very nice. Want to say how pleased we were with Nicole Surman and her assistant…read moreMackensie, they both listened and asked questions, also told you what they needed to do and made you very comfortable. Very pleased with the service.

Had a great experience today with affiliated dermatology with a procedure, May was wonderful made…read moreyou feel right at ease. I was sure that it wasn't nothing major, but when you've never gone through a procedure, removing suspected moles, she put us right at ease. Thank you May and Dr. Zaki.

Dr Updegraff is a competed caring and friendly doctor. His office staff is competent and friendly…read more The office is clean and well furnished.

Simply the best. If you want incredible expertise and true professionalism this clinic is as good…read moreas it gets. Thank you for your amazing care today. DaveB

I've been dealing with Arizona Asthma and Allergy Institute for over 3 years now, and while the…read moreactual allergy care and doctors are okay, their billing vendor/third-party collections system is an absolute disaster and borderline predatory. Every 2-3 weeks like clockwork, I receive yet another bill and a scary collection letter threatening my credit, even though I've called their office dozens of times, provided my credit card on file for auto-payments (multiple times), confirmed charges were processed, and received apologies each time: "We'll note it in your account and stop this." Spoiler: they never do. It's been the same cycle for three straight years -- pay the supposed balance, get assurances it's fixed, then boom, another collection notice arrives stressing me out and making me question if my payments are even being applied correctly. I've double-paid certain charges just to make it stop, but the letters keep coming anyway. This isn't "poor customer service"; it's incompetent, harassing, and makes you feel like a deadbeat when you're not.

Had an appointment here for my son with Dr.Casper as recommended by our pediatrician. I got a…read morelittle lost by walking in the wrong entrance but I was redirected! Wait time to get in a room was not long at all. The staff was kind and patient with my wiggly 18 month old. Overall a good experience here!