Clean waiting area, front desk staff was welcoming. Long wait, two doctors on staff, saw Dr. Z,…read morehelpful, patient, kind natured and insightful. Helped my child get a splinter out without too much of a fuss, Jayden (sp?) her assistant was also patient and helped facilitate the process. Overall, happy we visited this location even after a long day! Thanks all.

I was greeted with a big smile and very courteous and very helpful at the front desk by Ms. MarleNy…read moreR. ! She is superb and amazing , customer service make all patients feel comfortable and you feel you been taking cared and the Nurse who take care of me too , I forget to get her name she was very friendly and very nice as well ..aMs the doctor who take care of me . To all the staff thank you so much ! This Citymd is highly recommended! the service is excellent, and you will feel you taking cared of. Best, Andrew

I went for a hand injury and was seem immediately. The ladies in the front were amazing. Not only…read morewere they fast, they were efficient. The md was informative and professional.

Genuinely doesn't deserve the 2.7 stars so let me set the record straight! This place got me in and…read morechecked out within an hour (came early on a Sunday), front desk (two ladies with excellent customer service) helped me through and insurance issue, and then doctor and scribe checked me out, and sent me off in genuinely, MINUTES, with everything I needed. Treat these people with kindness and respect please, they're wonderful!

Started great and then seemed to go down hill. When this first opened in the neighborhood during…read morethe pandemic it seemed to be great. Fast service very communication etc. I went there recently and boy had things changed. There seemed to be a lazy I don't care attitude along with confusion on accounts and billing. The staff is knowledgeable but seems like the doctors are never there.

Be warned - call to check that they accept your insurance before wasting your time coming in. Their…read morewebsite is so basic with little detailed info other than that they accept most insurances. Not the case. The front desk woman who answered the phone was your average I don't give a sh*t about you New Yorker. Try saying your business name or anything when answering.

Excellent service, clean facility and extremely kind staff, nurse and doctor. No wait time, came…read morehere on a Saturday afternoon and was in and out within 20 minutes. Highly recommend

This place Changed to MedRite but mostly the same people everyone as always were fantastic! Thank…read moreyou so much for taking care of my family and community! The staff gives you such a warm embrace you feel like you can conquer all of your health issues. I have never been to a place that genuinely cares so much. I wish they were a primary care practice; I would look forward to going to the doctor.

I had an unfortunate fall yesterday and injured my elbow and my knees. Luckily I was very well…read moretreated at the City MD on East 86th Street. The check in experience was very simple and able to be done on my phone. I was seen after about 10 minutes which is a very acceptable wait time in an urgent care. The intake professional named David was very thorough in his questioning and put me at ease. The PA named Nisha who treated my wounds was really amazing. She explained everything to me and made sure I was cleaned up well and bandaged comfortably. It is nice to have treatment of this quality close to my home and available on weekend. Thank you again City MD , David and Nisha.

The front office staff are awful. They treat you as if they are doing you a favor by deigning to…read morehelp you. The care is very good, but the PA sent my prescription to the wrong pharmacy, even though I specifically asked twice for it to go to my preferred pharmacy When I asked the front desk to correct it, they could hardly be bothered.

I had the quickest In-N-Out service at this urgent care thanks to the staff. The nurse practitioner…read morenamed Daniel was very attentive and made sure that I was able to get treated correctly. They also were able to give me a non-notice flu shot and I was out of there within 20 minutes

This my go to spot , it's right next to where I live I have patience so it's really hard to get me…read moreupset and I've never been upset here ever they are never rude always nice

Dr. Primas was able to help me when my regular Dr. had missed something. I had referred hotel…read moreguests to him for years and he was always amazing. Thorough, caring, always came back to check on them would call me to see how the guest was feeling. I was sick on a weekend and could not see my own Dr. and Dr. Primas had hours to see patients. He spent time with me, reviewed my entire health not just my immediate symptoms, referred me on to another Dr. and followed up with them to see how I was doing. More impressively, I once had a guest that had hit his head and ended up in the hospital for observation. Dr. Primas immediately was on the phone with the guests wife telling her what was going on and followed up with calls to the patient in California and to the guests Dr. in California long after he had left New York. He is a special Doctor.

My husband needed a cortisone shot for a poison ivy rash that suddenly appeared. We fortunately…read morecalled first to make sure he could get a shot (past experience showed topical creams weren't going to help). A call to another urgent care practice showed they couldn't give such a shot but Dr. Primas could.

Poor poor poor,I was upset about my foot and the so called Dr who is supposed to be a Dr was like I…read moredon't know what it is,instead of putting me at ease she said she could not help me and the first time I was there she only said put bacitracin on it,well a week later I had to go back and the Np was more helpful than her,she actually gave me something that was helpful, which was healing it but I came back in a few days later because my foot began to swell and I was scared I was having a reaction to cephilaxin and my foot had spots on it,I was freaking out bc I am a medical coder and I see these thing everyday and the severity it can be,like I didn't know what it mmeat to have an allergy of unknown origin,r21 which is a rash,but she just didn't know how ro treat it,regardless she recommended the Er which was absurd, all I wanted was a refill od murpuricion, but she refused,she wears glasses older woman and I will say she was not professional regardless how upset I was,I was paying for a service that she obviously didn't or could not fill,no wonder she works at urgent care.

From the owner: Express Health Urgent Care is proud to provide a variety of different urgent care services to our…read morepatients. Our services include chronic disease management, COVID-19 testing, EKG Services, illness and injuries, dot physicals, vaccination, and more! Visit Express Health for all of your Urgent Care needs.

I went to this City MD for an EKG. The sign- in process was easy, the staff professional and the…read morefacility was clean. The physician was firm in her recommendations on how I should get the best care. I would recommend this location.

Acerbic and unprofessional experience with Dr. Chander Devaraj. As an Afro-Latina woman, I was…read morestunned when he demanded I take off my prescription sunglasses before a simple procedure because he "likes to make eye contact." That request felt completely antithetical to professionalism and basic respect. I came in, paid my $40 co-pay, and just wanted treatment for my swollen ring finger. These are prescription lenses, not a fashion accessory. When I declined to remove them, he refused to treat me and told me to go to the ER instead. I even asked to have my finger numbed before the procedure, and he brushed it off. The nurse was kind and helpful, but the doctor's behavior overshadowed everything. As a 40-year-old Afro-Latina in this neighborhood, I strongly doubt a 40-year-old white woman would have been spoken to or treated this way, let alone have her care withheld over prescription glasses. CityMD still has not refunded my co-pay, despite the fact that I received no medical services. The doctor's superior attitude and dismissive conduct were insulting and unnecessary. "Now you officially have the Supreme touch."

My entire experience at Mount Sinai Urgent Care was exceptional…read more Dr. Ragaz took time and asked me many questions without being pressed for time or rushed. I felt reassured and heard. She really listened to me AND personally called me at home after my visit. i couldn't believe that. It was reassuring. She is very kind. EVERY staff member was pleasant and professional. It was really unbelievable to me. I have not experienced this type of medical care in the city. Moet Copeland at the front desk went out of her way to assist me. She too was kind, welcoming and professional. I wish i had the names of everyone who treated me to give them a personal thanks. I was really surprised by the level of care. I was at my worst during my visit and all of these people made my experience comfortable and easy. Thank you to everyone that saw me that day. i really appreciate it.

Pleasant experience overall. The front desk was friendly, and Dr. Cicatelli was reassuring and took…read moretime to answer my questions and follow-ups. My wait time before getting called in was approximately 20 minutes.