My experience after one year post-knee replacement has been frustrating mainly due to communication…read moreissues. Dr. Oh managed my care initially, but I felt that my ongoing pain and stiffness were never clearly explained. Instead, I was referred to Dr. Schmicker without a clear understanding of the cause of my symptoms or a defined plan moving forward. Throughout this process, I struggled to get clear answers about why I was still in pain and what the next steps should be. Communication and follow-up have been lacking, which has made an already difficult recovery more stressful and costly. I'm sharing this to highlight the importance of clear communication and guidance for patients going through long recoveries.

Doctors range from good to excellent but Summit is a money making company with no regard for…read morepatients. When you call to schedule an appt, you get someone in a foreign country who only knows a script. Frequently the accent is so strong and cannot be understood. They have a policy that they are not required to provide you with your own test results. I thought this was illegal, but there is some loophole. I can only guess the more info you have of your own health could put them at some disadvantage. They are run by business people, not doctors. I have recently been threatened with a collection agency to get a (paid) $15 from a year ago. The patient portal is totally unsatisfactory. You cannot just look up when your last doctor's appt was. You have to know when it was, which defeats the purpose. You have to pay for parking at Ridge Hill, by a system on a cell phone requiring a great deal of info including credit card info. It is time consuming, then there is a substantial walk to the facility. If I could rate it zero stars I would. rate it zero stars I would.

Went in. The doctor was in and out in no time. Before I could ask what meds should I buy otc he was…read moregone. I asked the nurse, she looked for the doctor but couldnt find him. She told me I was good to go. Still have same symptoms and need to go back to an urgent care. It will not be this one. Doctor's name started with a K

I hate that this place has all of my info in the system. Really it's the only reason why I come…read morehere but choose it as a last resort. I have been here twice in last two months and front desk service is lackluster. They're so worried about protocol they forget who go there are sick or hurt. Appointment option is nice. However second time I went, I was given a text link. Completed it. Waited to be called. 45 min I ask how I am not being called up and was told I was to check in again, after completing the check in link. They apologized but still. Do better.

On Monday night at around 11:30 pm I was transported by ambulance to the ER with severe shortness…read moreof breath and dizziness. I spent the next 12 hours in the ER while waiting for a room. They gave me a battery of tests, blood labs, chest Ex Ray , EKG. When they determined that my Hemoglobin was severely and critically low they were expecting to find some kind of internal bleeding. Their thoroughness found out that I had a urinary tract infection coupled with my diabetes, my anemia and some of my diabetic meds were adding to my severe anemia condition. They immediately put me on antibiotics and started to withhold some of my other meds because I needed to stabilize my blood. They gave me 1 blood transfusion that did not improve anything. After 2 more transfusions my blood improved tremendously. I would be remiss if I did not praise the staff. Mark the technician in the E R was great. The nurse and ER doctor were very attentive, methodical and reassuring. When I got to a room later in the day I was amazed at the nurses and techs and how they were a team and exemplified caring for patients. At this stage of my life I have been in hospital situations over the years and White Plains Hospital should get ten stars. Thank you Mark, Megan, Michelle, Rachel, Pam, Julianna and Dr Alon the attending physician. Thank you ER staff. It was determined that I had a UTI that sent my blood to go too low. They let me go home but I have to check within a week to sure the infection is gone.As I said before 10 stars not 5. Sal E. New Rochelle

87 yo mother-in- law was left lying in her own waste for 10 hours while waiting for a bed. No food…read moreor water. NO IV. Not adequate pain control. Hospital experience great so far. But state should investigate the ED and consider closure.

Amazing doctor, very thorough and helpful. I had a wonderful experience getting my immigration…read moreexam. I don't understand why other medical review websites say such wonderful things while yelp has one person putting such a great doctors office down (and based on his review, a person that it didn't even see the doctor nonetheless). Doctor Maloney's office is the best.

Walked in and asked to get a strep & covid test as this place is advertised as an urgent care. The…read morefirst reg flag was the office smelling of cigarettes. The lady at the front desk was very dismissive. She offered a tele-visit when I initially explained that I wanted to be tested. They do not accept insurance.

You will wait and wait and wait some more. I have never wait so much before in my life. The visit…read moreitself is good and the doctors seem to get great. I just can't stand an office that has 2 people yet it's an hour wait.

We came in as a group of 11 people needing last-minute physicals for work -- literally right before…read moreclosing -- and the CityMD Yonkers team went above and beyond to help us out. A huge thank-you to Chris, Kevin, Amanda, Yari, Barry, Ithamar, Althea, and Mo for being incredibly patient, efficient, and professional even at the end of a long day. Every single one of them treated us with kindness and made sure everyone was seen and taken care of. The clinic was clean, organized, and well-run, and the team's positive attitude made a stressful situation feel easy. Truly outstanding service -- CityMD Yonkers deserves all the stars! Highly recommend this location to anyone needing fast, friendly, and reliable care.

I have no complaints against the quality of the healthcare services. I also need to mention that…read morethe front desk lady has been the kindest and most useful person in this case. The problem comes from their billing department. We have a full insurance for urgent care with a small copay and came here a few times without any issue. However after my wife's last visit in November we received a pretty hefty bill for the visit. According to our insurance there is a simple coding issue on the bill and the billing department needs to update it. After months of back and forth the billing department just recently told us that they can't change the billing code and that only the provider can. We came back physically to the GoHealth to try and get some help. That's where the person at the front desk was going her best to get us to speak with someone. We got a quick phone call from the person in charge who assured us the matter was going to get escalated to upper management and that we will get a feedback really soon. It has been 2 weeks and it's proven impossible to get a feedback by email, phone, or contact form. Today I got a letter from their billing department saying that late fees and debt recollection will apply. Again the one star isn't here for the quality of services but for the hassle and complete lack of assistance trying to get a simple code updated so that Northwell Health can get paid by our insurance.

I'll preface this review by saying I'm not a great patient. Going to urgent care sucks. I had been…read moreexposed to strep and was feeling very bad. I got there early and they saw me immediately. Everyone was kind, patient and professional. The rapid test came back negative but they sent it to a lab and called me two days later with the positive results for strep throat. Booo. They immediately sent a prescription to my pharmacy. Everything has gone very smoothly and they treated me like a person. Getting sick sucks and Northwell has been very helpful.

I had to make a series of visits to this walk in clinic, as I was suffering a skin infection that…read morerequired several follow ups. It's nice and shiny and clean, and very brand new. The admins and nurses here were really great, and the doctor I was visiting was great! A lot of urgent care/walk in clinics feel a bit shabby/fly be night, but this one is very professional and comfortable. If I am in need of a future urgent care visit, I'll definitely come here in the future.

The best pediatric dentistry office! Our kids are always excited to go for their cleanings. All of…read morethe staff is knowledgeable, kind, efficient and make the kids feel comfortable throughout the entire visit. The waiting area is designed to entertain kids of all ages and makes the time pass by quickly when waiting for their appointment time. We absolutely recommend Dr. Penny and her team!

Dr Frankel, Maria the Dental Hygienist, Rafaela and all staff we met along the way were so…read morewelcoming, calm, child-centered. It felt very warm and supportive- just what kids need in a dentist appt.

I love the physicians at Westchester Pediatrics…read more My child has had some fairly serious illnesses and also some learning issues and I feel he has gotten great care and I've gotten great advice at Westchester Pediatrics. They see the child as a whole person and not just a cough or a rash. I have often had to wait (ex a 2pm appointment can often turn into a 3pm appointment or once for me, even turned into a 4pm appointment when a child with an urgent issue came in). If you hate to wait (or have a tight schedule), it might be frustrating. When my child is sick or has an issue - I don't want to feel like I have to go home and look things up on the internet to confirm the pediatrician gave me all the options and was up on the most current guidelines, research etc. I trust Westchester Pediatrics to tell me what I need to know and that's it. For an anxious mom who is a compulsive looker up of things, that's huge. I trust the care - no need to look anything up.

Dr. Cohen and Dr. Rogers are the BEST. I am a first time mom and they are always available to talk,…read morecall back promptly and pencil you in with little notice. I've never had to wait long to see the doctor. A+