Have been to this urgent care twice, once for my BF to get stitches, they were quick and very…read morefriendly. Care was excellent. Went back the second time with my daughter for a swollen knee. Saw a different doctor, again, very good. Staff were very friendly and attentive. Service was very quick. This would will be our new go to urgent care.

Thank you Dr. Jenna and Jen for your rapid response to my Always anxiety riddled concerns for my…read moreprecious cargo. We did take your advice and head to @RobertwoodJohnson immediately following our visit at Brunswick Urgent Care.... Check in was relatively easy, however, I will advise future clients to confirm the location before online booking as this was an issue I did call the front desk ,in regards to this, and advise them. I was driving and although they were very kind upon arrival, they did tell me to rebook the appointment although I told them I was driving with my hazards on over the speed limit on the phone and still being told to zoom into the map and rebook an appointment . Lol you guys were great thoughthank you you

Dr. Bancroft is such a great addition to my health team. I…read morewas initially skeptical about the services when I first heard about it as it sounded too good to be true. I signed up anyways as the location was convenience and I've been frustrated with the waiting for an appt and waiting to be seen at every doctor's office/visit. I signed up and was encouraged to schedule a meeting so that Dr. Bancroft can get to know me. I've been there twice now for myself and have appreciated every thing about this office and staff. The wait to see doctor is barely a min or two after your scheduled appointment time. Jillian who works with Dr. Bancroft is always nice and welcoming as well when you first come in. Dr. Bancroft really spends a lot of time with you and you definitely do not feel rushed at all. He takes his time to explain everything to you. I appreciate his bedside manner and how thorough he is in considering all the possible reasons. They have an app that you can access your medical record, they also have an electronic messaging system that is HIPAA compliance where you can "text" the doctor/staff. I've tried to reach them for illness questions as well as scheduling and found this to be extremely helpful; the staff has been very responsive too. This office just opened in the last few months in a new building so things are newer and nice. There is designated parking in their garage under the building - which is a plus in that area. I've recommended Dr. Bancroft to a few coworkers as well as family members. I'm so glad that we (my family) now has access to a great doctor and services.

Excellent doctor in Dr. Imegwu. Gives you as much time as you need to discuss your questions and…read moreconcerns. Good initial care and follow up after surgery.

This place is ancient. The waiting room has people waiting in very close quarters. They were 2…read morehours late to be brought back to have the procedure. The space is too small to accommodate so many patients. Recovery area is too close side by side to other people. Second star is for the nice people that work there. I won't be back here for another procedure ever again. Avoid it.

Had a great experience at the office, was able to make an appointment quickly and felt that all of…read moremy health concerns and questions were answered

New to her field, Dr Panara is taking over the practice of my doctor of 14 years as she's entering…read moreher retirement. For my first experience with this new practice, I placed a call in the morning to be seen for a lingering cough lasting 3 weeks. The receptionist offered me one of two times. I selected the later, but she seemed to record it as the earlier (I learned later). So when I arrived for my appointment reception told me that I had missed my appointment time and they could not squeeze me in. When you're sick, to get out of bed and drive is a huge effort and for their mistake they wouldn't make an effort to see me. They suggested that I wait 45 minutes "and she might be able to see you". Feeling miserable, I didn't wish to wait on a chance of being seen. If it was a definite I would have waited. I was so disappointed to say the least! Not one of the doctors in the office would squeeze me in and I'm sure that is was not my mistake. I am currently researching for a new primary care doctor for my family. This situation reminded me of the below referenced article that I just read about a person's character when things go wrong. There was no way to prove who was in error as the call was not recorded, but steps could have been taken to mitigate the situation. It would have been a quick visit. I did ask that Dr Panara call me and she did. She said that she could see me in 10 minutes (this was at 3.30), but I had just arrived home and was 17 minutes away. She didn't want to make her 4 PM wait and she would not extend her day a few minutes to see me at 4.45 PM when the office closes at 5 PM. There was little apology and no empathy. Not the doctor I want to advocate for my family's health. https://www.businessinsider.com/charles-schwab-ceo-takes-job-candidates-to-breakfast-messes-up-their-order-2016-2