I don't write many reviews; however, I must laud the Heart of Travel. I have just returned from…read moreCuba and I have also been taken care of in Guatemala and Peru. The Heart of Travel mantra seems to be "we want you to enjoy your trip". Their method is to use local, well versed guides who take your safety and education/enjoyment personally. Following a customized itinerary, your guides will get you to and from the home of your local host and fill your days. I have been lucky enough to take urban tours centered around architecture, food and museos. I have also been gobsmacked by the beauty of flora, fauna and landscapes.  If I were wealthy, I would have the Heart of Travel set me up with a year-long tour!

If you are looking to travel to Latin America, this travel company is for you. Pure and personal…read moreis the best way to describe this company. Not only are they socially aware, but socially relevant. Attempting to make social change and help the local residents of the locations they tour. The guides are knowledgeable and personable. I have been on three tours (Cuba, Ecuador and Guatemala) with this company and can't speak highly enough of this exceptional tour company.

We booked this as a tour for around 9 people on Friday the 13th earlier this year, and…read moreunfortunately did not have a great experience, however I can see how this would be a great experience if the circumstances were different -- so 2 stars for potential. The directions were not clear as to where we were supposed to arrive. There was no address to meet at. After going back and forth with customer service, they eventually gave a landmark, which did not exist in the uber and Lyft apps and was questionable on Google Maps. Everyone in their uber got dropped off to different places. The directions also said to go to "the yellow building" -- but when we arrived, there were several yellow buildings. The tour guide also was not carrying a lantern, which was part of the directions given (look for the person carrying a lantern.) When we finally found her, we asked the tour guide where her lantern was, she said she didn't want to carry it around all night. We also believe the tour guide was late. We were in the area looking for her for about 15 minutes and we passed by the same spot she ended up being at several times and did not see anyone. Finally they called and we went back to the spot and she was there. This was around 5 minutes past the start time. Then she told us we only have until 7:30. So we are ending on time but she didn't start on time? The tour guide took us around to several bars, but the first one she admitted that it was not even haunted, or that she was not sure if the bar was haunted or not as she was not familiar with the bar. So I'm confused why we went there? There was also no indication that this was only going to be an hour and a half. It was fun bar hopping with our friends in some spooky places, but considering I paid almost three hundred dollars for the group I expected a higher quality experience.

Alexis Riewaldt with US Ghost Adventures was so much fun in Old Town Sacramento this evening. She…read moreanswered all the extra questions we had and added even more fun to the tour with a goodie bag of sweet treats. All the info on the Miss Delta King was mesmerizing. Get Alexis when you book your ghost tour.

I had an unbelievable vacation in Rome! Lori coordinated everything from hotels , drivers, tour…read moreguides, restaurants etc. our private tours with just two of us into the Vatican, St Peters tomb, the Seaside luncheon , Domus Aurea, Ancient Ostia, was amazing. Our tour guides were historians who spoke perfect English and were engaging and entertaining. Highlight was the Private cooking lesson with a professional chef. Purchasing the ingredients at the Campe Fiore farmers market. Also loved the twilight foodie tour and the guide . Not only the food but the history lesson at every stop. First course in an old synagogue built in 1ad eating a recipe from Caesar's personal chef. Lori checked in regularly to make sure our plans were going as expected.

Experience Italy changed my parent's lives! I wanted to plan a trip for my parents to Italy since…read morewe are Italian and it has been a dream of my father's to get there one day. Lori, at Experience Italy was an amzing oerson to work with to set up this trip of a lifetime. My parents came back just BEAMING with love from this trip and we are forever grateful for this experience. I would HIGHLY recommend Experience Italy for any Italian trip. They were so easy to work with and listened to exactly what i wanted this trip to be.

What an amazing afternoon. Dawnie is an amazing host. She knows the local food industry, the ins…read moreand outs of the local restaurants, the art history and the wonderful 49'er history of Sacramento. I've lived in the area and didn't know half of what she knew. She is wonderful.

We do a lot of food tours when we travel but have never thought about doing one in our own city…read more Our friend who was visiting booked the Midtown tour it and it turned out to be a really wonderful afternoon! We tried five different places that she chose based on the group's preferences. We had a cocktail, a coffee drink, a dessert, and a few different dishes from midtown restaurants. I never felt full (the F word!) but I was happily satisfied at the end. I had never eaten at any of these places so now I know more great places to try. Dawnie has an amazing depth of knowledge about the area, the food scene, and the history of our Farm to Fork capital. She loves the city and it shows in how she highlights it in her tour. The biggest surprise for me was the street art. I had never noticed these murals nor did I realize we had a history of street art and unique festivals. I will definitely be checking those out more in the future! I hope to do more of their tours and explore other parts of the city in the future!

Had such a great time on the holiday lights tour in East Sacramento. Sean was a great guide, so…read morefriendly and fun. We've been a few times. Highly recommend them.

EXTREMELY UNPROFESSIONAL!…read more We booked back at the end of July. This is our first time going with this business, usually we book with Sac Brew Bike. The night went pretty decent, I thought about booking with them in the future because their rules are pretty lenient... HOWEVER, after what I have encountered, I will NEVER EVER book with them again and I'll make sure anyone who asked me about brew bikes... I will share them my experience with THIS business. They care for making money off of you and then treat you like garbage right after. I understand a business is trying to get it's bag, but at least have some human decency. It's not like we treated the driver and the host bad at all--we offered them the alcohol that we brought with us and offered food that we ordered at one of the stops we made, left several boxes of alcohol for them at the end, and on top of that tipped very well. We wanted to make sure that everyone (including the employees) is having a good time because it's not the easiest thing to be in the heat, bike, and deal with people at times. I get that it's their job and they signed up for it, but it's just nice to see everyone around you having a good time. Let's proceed to what happened... shall we? As we started biking, the employee told us that we can leave our jacket on the hanger on the inside because there isn't one on the outside (where we are sitting). I proceed to do so, thinking nothing of it because I know it'll be safe there as we get on and off the bike. Arriving to our last destination, we all hopped off and a few minutes later... I realized that I have forgot my jacket on the bike. My friend who booked the bike called them immediately and they picked up-- informing my friend that they see the jacket AND that I can pick it up first thing in the morning. Fast forward to the morning. I drove down to the address listed on yelp...I pulled up and guess what? I couldn't find the building for "Off the Chain Bike Bus Tour." I thought I was at the wrong location... I had to second guess myself and walked back and forth to see if I have missed the building. Keep in mind, I know downtown sac like the back of my hand-- I go out extremely often and even work in dt. It led me to the address of a restaurant that has been shut down and chained up. It didn't felt right. I got confused... so I called up the number. The owner picked up, he informed me that they are only out there if someone books with them and the next time he is out here, he will check or have his guys check the bike. I left it at that and followed up more towards the end of the week. Here is where the math ain't mathing... So, how come the staff said that they saw the jacket and that I can pick it up the next morning? When there isn't even a location for this business (I forgive about there not being a location). However, it doesn't make sense... if they were to store the bikes away and come out for the next customer, wouldn't the jacket still be on the bike? Unless... one of the staff took it and the owner is covering them. As you may wonder... what type of jacket is this? why would someone steal a jacket? It's a ZARA jacket... so, I guess it's worth having sticky fingers over. I followed up again today. The owner picked up and I asked about my jacket. He came at me rude... saying "You called us 3-4 times. There is nothing we can do." Sounds super defensive to me; you know people don't act defensive for no reason. The response is super ignorant as a business owner. I informed him how unprofessional it was for his staff to provide misinformation and how it played out in general. He said "there is miscommunication," and that's it. Like that's all he can say to me as a customer? OH OKAY. I understand people lose stuff all the time. I wouldn't be upset if I placed it at a bar and then accidentally forgot about my jacket. However, I was informed that they see the jacket AND that I can pick it up the next morning... but when I try to pick up the jacket, my jacket is no where to be found. It makes no sense at all...

We had a birthday event in Sacramento, and our original transportation ended up being over…read morecapacity. While looking for another fun option for the extra guests, I reached out to Capital Tuk Tuk. They were incredibly accommodating, responsive, and willing to help on short notice. I was really impressed with how friendly and helpful their team was throughout the process. It's refreshing to find a company that genuinely wants to help, and I'll definitely keep them in mind for future events. Plus what a fun and unique way to get around Sacramento!

We took a Capital Tuk-Tuk ride on Friday night. What a fun way to kick off our weekend…read more Tuk-Tuks are three wheeled, motorized vehicles commonly found in Southeast Asia. They are super convenient to pop in and out of the Tuk-Tuk because there's no doors or windows. (Of course you need to put your seat belts on.) The Tuk-Tuk size is smaller than a car and quick bursts of speed make the ride exciting, especially when motorcycles zooming by us when we were crossing the Tower Bridge. But the ride is also relaxing, when the winds blowing in our faces . The Tuk-Tuk has a capacity to carry 6 people. So it's very roomy for the four of us. Manushi was our Murals Sacramento tour guide and she was amazing. We saw so many murals we would not noticed before. My daughter said that she walked many times around the building where Johnny Cash mural is located and ate dumplings at one end of the said building. But she never noticed the Johnny Cash mural before. After Manushi pointed out the first few murals to us, then we started to pay attention to the areas around us and started to notice all those beautiful murals. And those different styles of painting on those electrical boxes! Manushi shared with us the history of some of the murals or names of some of the famous people featured. She also told us about her experiences when she encountered some of the artists either as a tourist on her Tuk-Tuk or in the midst of their paintings. I appreciated those stories and was feeling the moments of her excitements. We learned a lot and laughed a lot during the tour. It's a fun and informative tour, great way to see downtown/ midtown and experience the full breath of the city for the locals and visitors alike. It helped us to exploring the city and seeing the local businesses particularly the restaurants and cultural events such as the Wide Open Walls, an annual festival that brings together local, national, and international artists to paint large-scale public art. We all felt like the tour reignited our desire to do more arts!! We ended the tour with ice cream treats at LILUTLANTS, Gourmet Hawaiian Shave Ice. Cherry on top.

Captain E and the service he offers is amazing! He's pretty…read moremuch a "one man band" and the warmer days are busier. Our group made our reservation about 6 weeks prior to our event. There are 3 cruises a day with different packages offered. Captain E offers not only a wine tour and an imforatable tour along the river about Clarksburg proper and Freeports proper & marina. He also throws in great "mood" music. The pairings with wine, sauces, meat and cheeses were so delicious! Honey and Bleu cheese? So good! (These were noted as valuable and appreciated when reviewing our visit on our way home) Captain E does his booking over the phone only. On line booking is not available.

This was a wonderful cruise. I was worried that it might be too hot because the temperature was 86…read moreand I don't do well with heat. However, cruising on the water in a covered boat was very comfortable., Captain Emil is the best! He was very knowledgeable about the local vineyards and served generous pours of local wines. He only pours wines you can't get in stores and buys from small wineries that aren't usually open to the general public. The charcuterie platter was very generous- more than the 4 of us could eat. He offered additional pours of other wines or the opportunity to 'revisit' the wines we liked. All in all a wonderful experience and we plan to make this an annual event!

My friend arranged a girls trip here with several of her friends. I showed up and parked in the…read moreback of their home near the barn. There was a school bus there leaving from their trip. Parking was a bit limited but the friendly owner directed me where to park. We started the tour off with a little bit about the alpacas and got a personal tour through the barns. We got to pet them and feed them. They were so cute and friendly and we had a great time. I learned about alpacas and got some cute pictures. I don't feel we were rushed through the tour. It seemed the owner genuinely loved showing her animals off and she cared for them very much. Overall it was a very fun experience with my friends and I'd recommend it to anyone looking to get up close and personal with alpacas. The bathroom was located inside their personal residence as they were currently building a public bathroom in the barn. The owner asked for donations in lieu of a ticket fee. There was a small gift shop in the barn to purchase knitted items and alpaca-themed gifts.

Ogden Alpaca Farm is a small, family-owned farm that is incredibly warm and welcoming! Visits are…read moreby appointment only, Tuesday through Sunday mornings. They have a small parking lot that is completely free, but be sure to arrive on time. Pam is very punctual, and since there are other tours scheduled throughout the morning, it's courteous to both her and the next group to start and finish on time. Pam, the owner, gives free educational tours of the farm and shares so much interesting information about alpacas. She takes her time answering questions and making sure everyone learns something. As a retired teacher, she definitely knows what she's doing, and I truly appreciated that. They currently have about 22 alpacas, with 7 females expecting babies! The alpacas are intentionally separated by gender and breed, only being together during specific times of the year. They also have a small gift shop where you can purchase alpaca products made by Pam, as well as items handcrafted by survivors of domestic abuse overseas. It's a wonderful cause to support. During your visit, you can feed the alpacas, pet them, and learn all about them. It's such a kid-friendly place, so if your littles love animals, this is definitely a must-visit. Highly recommend! This was our first time here and definitely will not be our last.