Extremely unprofessional and disappointing experience…read more I reached out to this technician for a simple job, but before even completing any work, they made a number of false assumptions--claiming we pay poorly, comparing us to overseas home warranty companies, and refusing to follow basic communication procedures. They also took offense to being asked not to discuss job details directly with tenants, which is standard in property management. Instead of discussing the actual job or offering a professional response, they sent a long, disrespectful message full of assumptions and accusations. This attitude reflects a clear lack of experience in working with vendors, property managers, or structured workflows. If you're looking for someone reliable, communicative, and focused on the work--not drama--I'd suggest looking elsewhere.

What a GREAT prompt service call. In no time he was telling me my dryer was fixable. Highly…read morerecommend,!!

The tech gave me a notification when he would be here. He was professional and did his job. The…read morebiggest complaint I would have is cost. He was here for 15 minutes, should me a few zipper parts and bounty sheet that was jammed and causing the noise of the drum. No replacement parts or anything, $266. While did a nice job, has to be a cheaper option next time.

They saiid they repaired our dryer and charged us $389 however the dryer still does not work. Now…read morethey want to order another part for $150. We have left several messages with their call service but no return calls. I now have a very expensive non working dryer. Do NOT use this company. Very unprofessional.

I called beavercreek appliance to fix my fisher and paykel washer. The clerk took my call promptly…read moreand was very communicative. Heads up: You have service call fee, which is standard nowadays. They came on time and the two men were polite and thorough. I needed a part replacement and again, clerk called before ordering to inform me the cost and then when the part came in (took ~ 1 week to come in) for scheduling. The same two men came back and took care of my washer. It's working like a charm. I've done 10 loads and no issues. There's a 30 day warranty JIC Great work!

Great service! Have used these guys for several years, never…read moreleft a review. They show up when they say they will, give you an idea what it will cost before they do any work, and will tell you if they can't fix it! Hope they stay around!

Fast, friendly service. Didn't know what to expect as far as how much I was going to charged, but,…read morehe came out this afternoon, told what part needed replacing, and the cost of the part. I know that some repair places keep that bit of info to themselves, so it was nice to know what I paid for. In and out in less than a hour,VERY reasonably priced. Forgot the most Important part, had the part with him, so there was no second wasted. HIGHLY recommend this business.

nice guy, looked at the device for 30min, said he couldn't fix , then charged me $81. $20 higher…read morethan what I was quoted over the phone. Didn't like that discrepancy.

Roland is class act- he quickly diagnosed my issue and now my dryer works as new . Thank you!read more

From the owner: At Roland Right Repair Services we strive in paying close attention to our clients' needs and…read moreworking closely on their own projects. We guarantees to exceed all of your expectations during the course of your project and stands behind its work. Call and schedule today!

We took a ride here today to get a package of vacuum bags for our antient and venerable Kirby…read morevacuum. Last time we were here (at their previous location) the old machine had started making a terrible noise/smell and then it ceased to function. I feared the worst, but Vacuum Concepts did a great job of repairing and tuning it up and it's been great ever since. Glad we found them. The new location (just a few storefronts down) is spacious, clean and well stocked. They had some nice U.S.A.-made lambswool dusters and I bought one for cleaning ceiling corners and blinds. I was unhappy that they added a surcharge for using a payment card to purchase this merchandise. I do not recall if that was the case back when we had the repair done, but it is now so be prepared.

I called Vacuum Concepts about cleaning a dryer vent, and then decided to hire them to do the whole…read morehouse. He actually arrived early because of a previous canceled appointment. He did what he said they were going to do, so I was very happy. Thank you.

If we could leave a 0-star review, we would! Had to call for extended warranty repair from lowes on…read moreour dishwasher. The rep that came out from this company arrived on time, but that's about as good as it got. The rep had 0 personality and was downright rude to my ailing mother. He came and went to look at the dishwasher and stated that it would need pulled from the counter. Why wasn't this stated before he ever showed up? Instead, he asked if we could remove it or had anyone we could call to do so. I dont know if anyone has something they can call to do such a task at 8 am on speed dial, but we sure don't! He then told us he won't risk taking it out and damaging the flooring, so instead pulled the bottom panel and stated that he'd have to order a part to repair it. My only concern is that without seeing the whole unit, how are we certain that the correct part is being ordered. I would love to tell what his name was. However, I was never provided with a name! Man had no people skills whatsoever, and for someone who works hand in hand with customers, I think he may need a new line of work!

Nope. Didn't follow the trouble shooting tree. They had me replace $1200 worth of parts before I…read morewent to another company. That guy found an $8 part bad just by following the guide and doing some basic trouble shooting. Sorry guys, I'll stick with the other guy. If you can't afford to throw money at parts, you might want to call another guy.