I had been trying to fix my snowblower for about a year. I am no mechanic so I had no luck. Once…read moreShawn showed up, it was running in 15 minutes. Now I am waiting for the first snowfall, so I can play with my fixed snowblower.

Extremely unprofessional and disappointing experience…read more I reached out to this technician for a simple job, but before even completing any work, they made a number of false assumptions--claiming we pay poorly, comparing us to overseas home warranty companies, and refusing to follow basic communication procedures. They also took offense to being asked not to discuss job details directly with tenants, which is standard in property management. Instead of discussing the actual job or offering a professional response, they sent a long, disrespectful message full of assumptions and accusations. This attitude reflects a clear lack of experience in working with vendors, property managers, or structured workflows. If you're looking for someone reliable, communicative, and focused on the work--not drama--I'd suggest looking elsewhere.

I called beavercreek appliance to fix my fisher and paykel washer. The clerk took my call promptly…read moreand was very communicative. Heads up: You have service call fee, which is standard nowadays. They came on time and the two men were polite and thorough. I needed a part replacement and again, clerk called before ordering to inform me the cost and then when the part came in (took ~ 1 week to come in) for scheduling. The same two men came back and took care of my washer. It's working like a charm. I've done 10 loads and no issues. There's a 30 day warranty JIC Great work!

The door switch on our Maytag dryer broke; the dryer light would not go out nor would the dryer…read morestart a cycle. I called multiple repair shops and Beavercreek Appliance Sales, Service and Parts was the only company that responded. Lisa asked for my dryer's symptoms and I told her the door switch was broken. Despite the part number being obsolete, she was able to cross-reference it to a current Whirlpool part number and put us on the list for Thursday. Sadly, the part missed the scheduled install, but they received it in time for Friday's repair run -- not their fault. This is our second experience with this company and both were pretty good, but fair warning -- prices have gone up since 2019. Despite that, I'll still give them a 5-star rating for quickly replacing the switch with an OEM substitute (once they got it) and restoring the dryer to service with what was basically a 10-minute repair visit.

WOW! We had an emergency service call when our Frig went out in the late afternoon. They responded…read moreas soon as possible and by late that evening we had a working frig again. Very nice and very professional. I would recommend them to anyone!

From the owner: Is your appliance on the fritz or do you have an emergency appliance situation? Don't worry, Sky…read moreBright has got you covered! With 18 years of experience, our family-owned business has the knowledge and experience to get the job done right! Call or text to start your estimate today!

Neal my technician was very professional, courteous, knowledgeable and efficient. Very neat and did…read morea great job.

The tech gave me a notification when he would be here. He was professional and did his job. The…read morebiggest complaint I would have is cost. He was here for 15 minutes, should me a few zipper parts and bounty sheet that was jammed and causing the noise of the drum. No replacement parts or anything, $266. While did a nice job, has to be a cheaper option next time.

****AVOID LIKE THE PLAGUE****…read more Called Mr. Appliance (supposedly a local company in Lima, Ohio) for an estimate on a refrigerator. They outsource their calls to a foreign country with a person who doesn't speak proper English, nor understands English, and says it's impossible to transfer my call to the U.S. What a joke of a "business"!

Always top notch!! Good people who care and take pride in what they do! Highly recommend!read more

Just paid $636.20 to A to Z Appliance for repair of Oven Gas Whirlpool stove. Repair man replaced…read moreone part at $389.18 (including Service call, Labor and parts and sales tax and oven still not work. Called Whirlpool and they told him to replace another part. Waited for that part to come in and then charged us another $247.02. I called and talked to Sebastialn and he told me to call Whirlpool and it was on them to refund the cost of the 1st part for the repair. Called Whirlpool and talked to Darlene and she said it was on A to Z to refund the money for the 1st part. Called A to Z and left messages for Wayne to call me and never got a return call. Very disappointed in A to Z and also Whirlpool. Will be replacing a Stove and Refrigerator in our second home and definitely will not be purchasing Whirlpool appliances or using A to Z for any future appliances. Cheryl M

They did a good job. They stuck to their quote. They were very timely. I got nothing but good…read morethings to say for repair place that does that. Next time something breaks, and things always break, I know who to call first.

Happy to have found a reliable appliance repair business when my fridge was no longer cooling…read more Going off of online reviews only, I found this family owned business. The dad answered the phone and was polite and professional and quickly set up an appt. His son Matt (also very polite and professional and one of two sons in the business) came out for the service call, diagnosed the issue and was promptly back out to replace damaged part after the new part came in. It's hard to know who to call when an appliance fails, but I would definitely call this business again!

Charges more than Logan Master for a cash only service call and then has YOU order the parts. If…read moreit's not the right part, you are stuck with it. He could not read the error codes on the washer correctly and the parts he THOUGHT it needed were not cheap and now I am stuck with them. He was merely grasping at straws and honestly had no idea. Even asked if I could give him a few extra dollars because he made 4 trips out due to not knowing what was wrong. Washer was looked at by Logan Master this morning, a correct diagnosis was made and the parts and labor will be ordered and warrantied by them. Washer is a basic model Amana, 4 years old. Deserves 0 stars, but had to post 1 to get this review posted.

Tom is a personable and knowledgeable technician. Honest and flexible. Have used him several times…read morewith no issues.

Dude came on time, was reasonably friendly, wore a mask, fixed my dishwasher, and got out. Can't…read moreask for more than that from a plumber. He charged $85 for a repair involving the hose. He takes credit cards for a small fee.

Ted came out to the house to diagnose a problem with our Amana refrigerator we had bought off…read moresomeone on Marketplace and he was very thorough and was great with communicating! He has been so helpful and went above and beyond to help me understand what was wrong in Layman's terms because I have no idea what anything is of course and so often company's don't explain things and it's nerve racking. But Ted really makes it known the issue and is straightforward! he got here in a day after I called and it was really just a wonderful experience all around! definitely will 100 percent be recommending Ted Query Appliance Service to all my friends and family! Thank you so much again Ted!!