Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Great service and very helpful. Was impressed by the quick response time and the knowledgeable…read moretechnician.

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Well it's been 2yrs since my last appliance repair. This time it's the ice maker. I received…read moreexcellent communication and a next day service. Tony arrived 15 min prior & got right to work. He was thorough informative & didn't try to up sell me. Unfortunately the part I need is no longer manufactured. But Tony said the fridge is in great working order. The ice maker still works I'll just tolerate the moris code for now. Thank you for your professionalism, timely, honest service.

Electrician Robert is by far the best in his specialty. Responded immediately with expedited…read moreservice, detailed quote provided in less than 24 hrs, and even returned 2 days later for an unrelated emergency call! He provided the best price of 3 quotes, and even captured 3 things both other companies overlooked in their estimates, plus one mistake which would have been an increased cost to the HOA. He knows the code and does everything by the book, protecting the interest of the customer, with immediate communication to share his analysis & recommendations. My condo community has used many vendors in a variety of trades, and Robert's knowledge, communication, quick responding and fair prices make him shine above all others. He is the only electrician we will use moving forward. We've counted on him for major projects like full electric panel replacements for multi-unit buildings, plus 2 urgent service calls for other matters. Same day response to all! Highly recommend!

I had a problem with my refrigerator and dishwasher. The gentleman told me when he would be here…read moreand was on time. He opened up my refrigerator and freezer and zip/zap and the freezer was fix. He told me the dishwasher was not the problem but it was the disposal. He would be back the next day with a new disposal. It didn't take him half hour and everything works perfectly. I will ask for some Business cards and started handing them out to neighbors. Yes I w never go to anyone else. B

My old dryer has a good 10 years of use, and it was not drying as continuously as it needed to so I…read morewould need to run it 3 times to dry clothes and heaven help me when the thick bed sheets needed drying. I made my appointment online, I received a quick response from Andrew, who then checked the dryer, found the issue, and ordered the part. A few days later, he returned with the needed piece to repair the dryer, and it has been working perfectly. Andrew was very punctual and professional, and the service provided was A+.

We heard a giant bang coming from the oven and smelled something burning. Did you know that using…read morebroil can kill your oven? Well I learned that. We called Mr Appliance to come fix it and they came out same day for an assessment. Cymone was our tech. She was extremely helpful and professional. We were told that we needed a new heating element. Mr Appliance had to order the part, but they came back next day to do the install! They were responsive and professional during every encounter. We will definitely use them again!

You should probably stay away. Inept AND overpriced…read more The good- 1- Next day appointment 2- Technician was friendly The bad- 1- The repair estimate for my Whirlpool washing machine was $660 to replace the main board. The machine is 2 years old and cost about $700 brand new. 2- I also had to wait 2-3 days for the part and they couldn't give me a written/digital estimate or a breakdown of the costs. Part online looks to be about $315 and an estimated 30 minute repair 3- I went to a local resale warehouse to look at just replacing my washer. The salesperson there looked at my broken washer noticed the latch on the striker plate was broken which was causing my issue. Replaced it with a $16 part and resolved my issue. (shoutout to Price Busters on Forsyth in Winter Park!).

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!