We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Very quick service! Straight to the point. Igor was very nice and professional!! If any appliances…read moreneed to be looked at I will definitely be calling you guys again.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more

Great service. Made it quick and easy repair and was exactly as quoted price. He is my first call…read morenext time something breaks

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

I sent out a message this morning and Emmanuel sent me a message and said he would be available…read morebetween 6pm-10pm. He arrived just before 6:30pm. Diagnosed the problem w/our Dryer within 20min & let us know we needed a new Thermostat & Heating Element. He finished the work in less than 30min and our Dryer is running Great! Emmanuel was Extremely Nice, Very Knowledgeable, and I would Highly Recommend Sanon! Thank you Emmanuel!

After reviewing Yelp and the internet, my husband reached to Mr. Appliance for assistance with our…read moredishwasher that was leaking. Mr. Appliance sent a technician out within a couple days who had no issue identifying which model we had or the issue with our dishwasher. A diagnostic fee was charged and a part was ordered. A technician came back in a few days to install the part and we were charged for the part and installation of the part. The next day they received a call that our dishwasher was still leaking. A new technician came out. For some reason the initial ticket had been closed so they didn't have the information from the previous visits. We were told that a different part needed to be ordered. A few days later the same technician came back and stated that the wrong part was ordered. We were then told that we would need to provide confirmation of the model number prior to them returning. I was very confused bc the first technician had no issue with finding the model number. However, after 4 of 5 different visits, the majority of the model number had been rubbed off. Overall, after 3 weeks my dishwasher was not fixed. After multiple calls and follow-ups to Mr. Appliance (we were told we would get a call back, never did), we were finally refunded a portion of our money. This is why they receive 3 stars and not less.

TERRIBLE experience with this company! Our refrigerator needed repair, which ended up being a bad…read morecompressor. When the technician came, he identified the problem, and said it would not cost more than $400 to fix, because of my warranty with the manufacturer. He told me that it would be "easy as 1,2,3" to call the manufacturer and get the part approved. He guaranteed the coverage and the quick turnaround, as my family needed to know if we should buy a new fridge or suffer a few days without one, while the parts were being approved. After calling the manufacturer, they informed me that only one of the parts was covered. Then I began calling Mr. Appliance every day to speak to a manager, but didn't get a call back for almost a week. This whole time with a broken refrigerator in our house. Finally, after calling again and again, I was able to talk with a manager and was informed that the technician's word was not true. The parts that were not warrantied brought the total to about $1,100. At that point it was significantly cheaper to just buy a used refrigerator, but instead my family was unnecessarily stuck without one for a week. I explained how I received false information from the technician, and asked for them to do the repair at the promised price, or to return the service fee for coming out in the first place. Although management blamed the technician for giving false information, they still refused to do anything to rectify the situation.

I DO NOT recommend!! I recommended Jerry...owner of JC Appliance Services... to a friend based on…read moremy own experience and others on the Waterford Lakes Talks page. He was not professional and lied. First he said the visit would be $75. He charged $85. They agreed to pay that plus $450 in parts and labor to fix their 9 year old LG refrigerator which had been damaged by a power surge. Jerry said 2 to 3 days on parts then said they arrived with almost 2 weeks passing. He then told my friend after she asked if he could discount the service since it took so long to just buy a new frig since that may not be the entire problem. He only said this after she asked for a discount. When I asked him in a separate text to explain the situation he told me the parts had been discontinued and he couldn't get them. He told her he had them. The parts are not discontinued. Best Buy still sells the exact LG frig. After reading his text he was basically going to charge my friend $450 for parts when he knew more was probably wrong with the refrigerator. It is a good thing they didn't pay all that money to possibly still have a broken refrigerator. They have been without a frig for 2 weeks messing around with Jerry getting the run around on parts. Now they have to buy a new refrigerator and wasted $85 on his service call. I am truly upset and embarrassed that I recommended him to them. He is clearly just trying to make money by telling them those parts would fix the frig when by his own words he had doubts they would. All the run around for 2 weeks and lies make him VERY unprofessional! Beware!

From the owner: Servicing All Major Home Appliances Repair, Maintenance and Installation…read more 20 more years of Experience in Appliance Servicing here and overseas( NZ)

You should probably stay away. Inept AND overpriced…read more The good- 1- Next day appointment 2- Technician was friendly The bad- 1- The repair estimate for my Whirlpool washing machine was $660 to replace the main board. The machine is 2 years old and cost about $700 brand new. 2- I also had to wait 2-3 days for the part and they couldn't give me a written/digital estimate or a breakdown of the costs. Part online looks to be about $315 and an estimated 30 minute repair 3- I went to a local resale warehouse to look at just replacing my washer. The salesperson there looked at my broken washer noticed the latch on the striker plate was broken which was causing my issue. Replaced it with a $16 part and resolved my issue. (shoutout to Price Busters on Forsyth in Winter Park!).

There are few things I hate more than being patronized…read more My fridge stopped cooling suddenly and I saw good reviews of Mr. Appliance. The customer service rep was kind and helpful-she even managed to get me an appointment next day. My 2 star review is to give credit where it is due. The missing stars are because the of the repair tech and cost. For the repair needed he quoted me $1650, I asked how the repair could be 66% the cost of an entirely new fridge and was met with an exasperated sigh and a re-explanation of the work as if I just had misunderstood the job. I googled the average cost of this repair and found the average cost is $600-$900. When I asked why his cost was coming in $700 higher than what I was seeing online I received an eye roll, a smirk and the same drawn out explanation of the work but no answer to my question. The price was never made clear, there was no wiggle room, and the man acted as if I was an obnoxious idiot. No thanks.