This family ran business makes it so easy to work with. We have dumpsters service with them, we…read moresell scrap metal to them & we buy car parts from them. Their prices are great and everything is handled in such a timely manner.

The tow coordinator was courteous. Very professional. Our driver Chad! What a guy! Knew exactly…read morewhat was needed to get the job done. Very professional and kind. He was quick and efficient. He has great customer service skills! Never worry about your heavy tow with these guys! They know their stuff . Thank you Hanna's for saving the day

Very prompt and professional. Communication was clear and the car was delivered safely with clear…read morephoto updates. Really appreciate the great service and highly recommend!

Service was great Sam communication with me was top notch and there wasn't any surprise cost add…read moreons, he show up when he said and was kind and courteous. Price was fair as well. If ever I need a tow or know anybody that does I will recommend them.

Outstanding for all hitch and trailering needs! Had all the parts I needed to fix my 2000 Land…read moreRover Discovery 2 hitch system. Great place!!

If you ever need a trailer hitch or have one replaced or need any parts for a trailer hitch this is…read morethe place to go. Super friendly employees they told my husband it would be about three hours and they were right we took our new GMC Arcadia and had a trailer hitch put on. Rachel is a very sweet employee she works in the office -answers the phones and sells parts. The guys in the shop are friendly and know what there doing. I would recommend this shop to anyone who needs parts or have a trailer hitch installed very professional people. Also they install lights and sirens on the cities police cars.

If you have a problem on the northside of Indy, Prestige worked well for us: They answered the…read morephone immediately and were friendly and professional on both ends; they were prompt (arriving within the promised half-hour); and the cost was reasonable.

Towed us out of the mud when two other towing companies wouldn't. Was there 15 minutes after we…read morecalled.

I am a full-time traveler with a 25' travel trailer, and our truck engine decided it was done with…read moreour lifestyle as we came through Indy. Insurance dispatched Rescue Towing, though when they arrived, they only knew about the truck. They made calls with me and figured out a solution to get me off the highway and to a safe location. Team was friendly, professional, patient, and went above and beyond. Thank you so much!

You better be ready to go if these people are called because they are there so fast. It was…read moresleeting and New Year's Eve so we really thought it was going to be a long wait, especially since my boyfriend's last tow took three days (when he used somebody else). I have to do a shout out to progressive as well. It's my insurance company and they literally took care of everything from beginning to end and made sure I was safe. Also a shout out to the lady who let me park in front of her house until I figured out what to do. This RRT driver was so nice. We were not out there when he got there. We were scoping places to take it to which we eventually took it to Pike Collision, which is the best mechanic in town and how nice it was that big Harry let us pull the tow truck in there and leave my truck on a holiday weekend at night but this review is about the rescue from Rescue Towing and Recovery so back to that. So the tow truck company had said it would be like 115 minutes to 170 minutes before they got there so we left for a little bit to take care of stuff and when we got down the road it seemed like the guy was already there. He literally was there in seven minutes flat. But no problem he said just give us a verbal that we can do this and not be responsible for any damage and we could take it without the key. We then met him at Pike Collision Center and and signed all the paperwork. As you can tell from the pictures, it was a dark and stormy night, but really really cold. I'm sure they had a busy night and I'm so thankful for their dedication and hard work.

Highly recommend! Crystal was so friendly and helpful. She was able to fit me in their packed…read moreschedule. Jacob, my tow truck driver, arrived early and was also friendly and knowledgeable. If I need tow services, I'm calling them!

I sent an email request after 5pm. I received a. response the next morning. Very professional…read more Took care of what I needed. Sent text messages to keep me updated. Highly recommend using this company. Furthermore, I typically don't send emails from websites due to receiving no response. I am glad i took a chance again. It is clear that family businesses are the way to go as they understand how to treat people and provide great customer service.

I can't say enough about this company. We were stranded in Indianapolis at 12:00 AM. I called this…read morecompany and from the start they were very helpful pleasant and professional. After progressive insurance failed to find a tow truck after two hours. This company got to us within 30 minutes of my call. The owner texted with me and kept in communication the whole time while the driver was on the way to get us. Very reassuring and very very committed to their work. I highly recommend this company for any towing needs that you may have if you want a professional, timely and caring group of employees. Thank you !!

The business responded immediately to my tow request and they were there in 20 minutes! (Great,…read morewhen compared to other towing businesses that can take hours to arrive). The price was fair. But most impressive of all was the patience and kindness of the towing guy, even in the extreme cold, who could see that I was stressed out and reassured me with his professionalism and friendliness.

My car broke down Saturday in greenfield and I googled towing service and this was the first one so…read moreI called. I've never had to call a towing company before so was a little nervous. Thankfully they sent a guy named Rod and he was nice and quite funny. He suggested two places to take my car and I chose the first one which was greenfield auto repair. In movies towing guys are usually portrayed as really scary and or have half a face or something crazy so I'm just glad it was Rod. Give that man a raise! Very good communication and just an all around great guy. Five stars for Hot Rod

Great customer service. The got here in 15 minutes. Got my car to the shop safely and the guy that…read morepicked it up was so nice. Highly recommend. They make it easy!!